Ordered a plain vanilla soft serve cone on a steamy July evening. Enjoyed it while walking and talking and cooling off. The store is no frills and service was good. Nostalgic, comforting goodness in the shape of a Carvel ice cream cone. read more

Was in the mood for ice cream. My husband and 2 friends decided on ice cream after dinner. After figuring out which shop is still open late (after 9:30pm) and weighing the costs per ice cream cone... we decided to pool out money together and buy an ice cream cake. More crunches. We ended up getting a small chocolate football cake as it's covered in crunches. We brought it back home and cut it into 4s so each person can have a large slice. read more

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I've been coming to this location. I just went to pick up a bunny came for easter Sunday at 12:00. The young man at the counter was rude about changing a 100.00. He proceeded to tell me he doesn't have change but that i should as customer have my own change. That I should accommodate him by bringing my own change. I'm bewildered that as an older woman to be disrespected on a special religious holiday . read more

Service here was quick and easy. The staff member took the orderes one by one and was able to make all the items fast. I ordered some soft serve and a milkshake. The store itself seemed to have all the carvel items. Soft serve, milkshakes, cakes, etc. They also had ice cream (not the soft serve kind) where you can see the flavors and get. read more

Carvel - a man eating a donut in a donut shop - Ice Cream & Frozen Yogurt Near Me - Brooklyn, New York

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During these uncertain times, we all want a bit of comfort. I think that's why carvel is an essential part of my life these days. I'm so glad there are many locations in Brooklyn. I ordered the 6-pk flying saucers ($14.99+ tax) through ubereats for pick up. This carvel location was the only one that had pistachio and strawberry flavors rather than their usual (vanilla + chocolate). Only downside was I had to get my order myself and reach in the freezer. I say this because I didn't sanitize my hands and I didn't feel comfortable just digging in to get what I ordered PRIOR to arrival. With covid-19, I think businesses should keep contact as minimal as possible. I hope going forward, orders are prepacked and ready to given to the customer. The guys there were nice overall so 4*. Btw, they only allow 2 people each time so be advised. Everyone should still practice social distancing even after the lockdown is lifted. read more

Carvel - Pistachio flying saucer (my fave flav) - Ice Cream & Frozen Yogurt Near Me - Brooklyn, New York

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Decided to come here because we found some coupons that gave us $1 off thick shakes. When we arrived we saw a poster where they advertised their daily special each day. It turned out to be better than the coupon. We tried their nutella sundae dasher and the oreo sundae dasher because monday was buy one get one free on that type of item. The oreo one was pretty good, had a decent amount of oreo chunks. The nutella one was also good but after awhile it got a little too sweet and too much chocolate taste. Service was fast. Good specials each day at this location. Their selection of ice cream thats available didn't appear too good and not much variety that interest me. read more

Carvel - Daily specials - Ice Cream & Frozen Yogurt Near Me - Brooklyn, New York

I don't remember the lady's name at this location, she was very friendly! I asked if she could try to fit both of my sisters names on the cake and use different colors too. Which she did an amazing job! Thank you! read more

Carvel - Heart shaped ice cream cake. Vanilla & chocolate with cookie crumbs in between the two layers. - Ice Cream & Frozen Yogurt Near Me - Brooklyn, New York

I would HIGHLY recommend this Carvel. It is located inside the strip mall off of Arden Avenue in Staten Island. The atmosphere is cozy and welcoming. The counter staff is ALWAYS super friendly, attentive and hard working. The store is super clean and the ice cream is always fresh. I have frequented this location several times now and the experience never fails to disappoint. Just wanted to share with all who love Carvel. read more

Ever since baskin robbins closed down this has been my new go to place to get cakes and ice cream and must say I haven't been disappointed just yet. The cakes here are cheap and delicious you can't go wrong ! Me and my friends came here extremely last minute literally 11:05PM (they usually close at 11) and they serve us and they didn't rush us or anything. The staff / owner are really nice here ! They accept credit cards so it definitely a fan ! HEHE. read more

Carvel - Ice Cream & Frozen Yogurt Near Me - Brooklyn, New York

I love carvel nice selection. Friendly service too. Can get crowded so especially in the spring and summer. I think it's worth going out of the way for. Ice cream here has always been fresh and good. read more

This carvel Is by far my favorite the ice cream is always delicious and fresh but what makes it the best for me is the customer service very nice friendly helpful and gives me my cone exactly the way I asked for it. Etyen is helpful every time and the only reason I return read more

THIS IS THE BEST Carvel there is. ice cream cakes are made fresh. Never disappointed and I've been coming here for decades. Service is amazing, very clean, and friendly. They always have cakes ready and saucers are delicious! HIGHLY recommend this Carvel! I love supporting this location. read more

An "A" grade from the Health Dept. and an "A" for ice cream cakes from meee! Their cakes never disappoint and are always that gooood! Loved the ice cream cone shaped cake.. sooo creative! One word.. YUM! read more

This place is small and cute, and conveniently located on Bay Parkway. The workers are really friendly and I had a chocolate shake here, it was so fresh and well made :) Even better, if you come in on Tuesday like I did you get the second one for free The only reason I decided to give four stars was because there are no tables to sit down and enjoy your food. You have to take your melting food and walk around outside looking for a place to sit down. read more

Carvel - Chocolate shake - Ice Cream & Frozen Yogurt Near Me - Brooklyn, New York

I came here a total of 4 times. I came in for lil rounders, ice cream, and their shakes. The service and quality is excellent every time. What makes me give it a 5/5 is the service I received here this summer, when I came in with my friend, carrying presents (we were picking up the cake for my boyfriends birthday). It wasn't busy at all, we just bought the cake and were waiting for our ride when we realized we forgot to buy balloons. The super nice gentleman who served us (he might have been the owner or the manager because he is always there!) offered to keep the cake refrigerated for us while we ran to get them. We came back and he took the cake out for us, with a smile on his face. We were waiting for our ride (for about 30 min) in the store and were not rushed out, but rather felt very welcomed. (We were blowing up balloons, and the manager even gave us a garbage bag to put all the balloons into!) Although the store is tiny, he let us stay. When our ride arrived, the man waved at us, still with a smile on his face. It is so nice to see people genuinely care about their costumers. read more

*you can never go wrong with Carvel's ice cream cakes. *flying saucers are 2 for $6 with deals. read more

Yelp, who wouldnt like ice cream? personally i think carvel soft serve ice cream is better then any other chain ice creams soft serve.... ice cream cakes to me here are whatever...nothing special... im not a huge fan...of course...what good is ice cream with toppings...whipped cream..sprinkles and fresh fruits on top is the best! I like their once in a year free ice cream day! :D read more

Delicious soft serve, friendly employees, clean establishment. Price for two junior cones (one with sprinkles) was over $6, seems a bit high to me. Other than that, the best soft serve ice cream chain. Oh Carvel, how I miss thee in central Florida....... read more

My son's 4th birthday is coming up, so we decided to order an ice cream cake. I took my 2 toddlers with me to preorder the cake and to see if they deliver. Due to covid they had a table blocking the entrance to the rest of the store, which was normal. The part that infuriated me was that I had my 2 year old daughter in one hand and tried to get my 3 year old son with the other, but he tried to walk past the table. I called for him and reached to grab him... He didn't get far by the time he realized he's not supposed to go past the table. The worker behind the counter says with the nasty voice, "You can't go past there." I quickly snapped, "Relax yourself. I'm trying to grab him." He awkwardly walked away and realized he had to come back to serve me. At this point, I'm upset so the tone in my voice was nothing but rude... I should've walked out at that point, but I needed the cake for my son's birthday. I ask, "Do you deliver cakes?" "Only through Ubereats." "So, does that mean I have to call ubereats to order a custom cake?" "We only deliver through Ubereats." I should've walked out the minute he opened his mouth to snap at me and my kids, but of course I had to endure the full wrath of the man's rudeness. I simply walked out and left it that. I shall be bringing my business to the location on 18th avenue and 73rd street. Do yourself a favor and do the same... Better customer service and much cleaner. read more

First, I'd like to make it clear that it's your average chain ice cream store, not specialized ones like Chinatown Ice Cream Factory or Big Gay Ice Cream in Manhattan. That being said, I feel as if some reviews here are a bit too harsh. I give this place 5 stars for many reasons. 1) this store has been here since I moved into this neighborhood in 1998. It's probably been here longer than that but hey - that's pretty darned long. Even its nearest competitor, Baskin Robbins turned into a Subways sandwich shop due to Gentrification. I'm glad this store is still here. 2) the owner and workers are ultra nice and give massive servings. It's not only an honest way of keeping customers happy, but it also means they keep their ice cream constantly fresh by replenishing it after such portions. 3) Their buy one get one free weekdays promos are a steal. Too bad it doesn't apply on weekends, but if you see the sizes and portions they give you - you don't need bubble tea on the hotter days. Just be careful of diabetes Lastly, I give them 5 stars because they do custom image printing. They custom print images onto the cake using edible ink and can even tailor ice cream flavors to your request (provided you give them at least a week's time in advance) for extremely reasonable prices. One time my image on my flash drive got corrupted, but they still managed to dig it out. If they put so much effort into making their customers happy, then I believe they truly deserve their 5 star rating. I kinda wish they experimented with different and more modern flavors once a month or something. E.g. Matcha. If they did, then it would've been perfect read more

Nice selection of premake ice cream cakes! Staff on Saturday is very friendly. I would have given it a 4 star if the health rating is not C. How would you get C these days! C is a big turn off and I have to ask the staff if everything is ok. read more

Never really notice this carvel in my area till today. Only reason I noticed it was because there was lots of people lining up for something. So I walked over there to see what was going on and you know what they were handing out free junior ice cream and anything that's free I have to go get some ice cream waiting on line for 10 minutes and I got my free ice cream cone YAY!!! Yummy. Place is kinda small but hey it's an ice cream shop on the left side there are ice cream cakes comes in all sizes and in the back is their counter on the right are ice cream sandwiches ant etc. staff and owner are super nice. Overall place is great to go get ice cream and with the hot weather approaching this place going to be booming with lots of happy kids and adults. I will be coming back to this place soon maybe tomorrow even I'll see, definitely check this ice cream place out you won't be disappointed. read more

The ice cream cake here is tasty and affordable. Carvel is my family's go-to tradition for any celebration whether it be a birthday or graduation - love it! The staff here is friendly as well. read more

Carvel - Ice Cream & Frozen Yogurt Near Me - Brooklyn, New York

I love Carvel. The cake I bought was delicious. The guy with the beard was very funny as he made our order.

My boyfriend and I had just missed the Mister Softee truck so we decided to walk over to Carvel. We both tried the Carvelanche. This was my first time so I was pretty excited about it since it's supposed to be Carvel's version of the Dairy Queen blizzard. I had wanted to mix the Cookie Butter and Nutella flavors, but the associate didn't know the middle lever of the ice cream machine was a twist; meaning it would twist both flavors together. I think I got both, but I'm not quite sure LOL! My boyfriend had asked for Reese's pieces, meaning the M&M kind and he ended up getting pieces of Reese's cups. Oh well, it still tasted good, but I think the staff needs to be better trained of the products and options. read more

Who can say no to ice cream. Best place for it. Workers are extremely friendly and helpful. New flavor Kit Kat was very good. Overall awesome. read more

Love this place. The owner works in the store and is super nice. He is VERY generous with the ice cream.. you get alot for your buck! And it's all Carvelious! It's also really fresh... all the cakes are made fresh in the store and he even does special orders. read more

Their ice-cream cakes are pretty bomb. I love the little crunchies between the vanilla and chocolate layers. I feel like their mint Ice cream has gotten worse over the years though but that's just me. A solid 3 stars just cause this place has been there since forever and their cakes aren't bad. read more

This is my go to place for my son's birthday cakes for school parties. Since hes started school, whenever it comes to his bday.. I always order cakes from here. Theyre the only cake shop that do prints on the cake without giving me a hard time with copyright issues (BJs will give u issues!!!) and with all these new characters comin out every yr.. Carvel has made it real easy to satisfy my little boy. They've done minions for him, trash pack and many more! The kids at school loves it cos who wouldnt like ice cream cake at that age along w cool cartoons on the cake! The prices are always good and the staff makes the process so easy!!! read more

This Carvel is pretty standard. What really matters is that it's a CARVEL so you can get your chocolate/vanilla swirl with rainbow sprinkles AND you can get a Fudgie the Whale cake. I'm just glad it's walking distance from my flute student's house, so I don't really have to go out of my way when I want to get soft serve. read more

nice staff, good ice cream, no complaints. etyen was attentive and nice, got the order right, satisfied my craving

Terrible customer service. The lady didn't bother to ask me if I should get cone or cup

Has to be one of the worst carvels in NYC. Staff is rude and place seems dirty.

If I could give it no stars I would. I looked up carvel online and thought I was calling the store on Bath Ave and Bay Parkway. Instead I was directed to the carvel on 65th street and Bay Parkway. I tried to order a cake for my daughters birthday and the man was very rude and told me we don't take orders on the phone from this location. I asked him if this was the store on Bath Ave and he said yes. What he should have said was I am sorry you have the wrong location. I realized I called the wrong store when I went online again to carvels website and saw you can place orders online so if you can place orders online why can't you call it in. I then typed in my zip code and the store on Bath Ave was listed. I called them and they were so very nice and professional and took my order. So my warning is stay away from the Carvel on 65th and Bay Parkway. If you want to go to a Carvel who gives you great customer service go to the one on Bath Ave and Bay Parkway. read more