I will never go to another dealership! Everyone here is exceptional but specifically Mustafa was…read moreamazing to do business with. We can't say enough good things about this dealership

2/5 stars here's why and what you should know…read more I ran my own dealership for 16 years back in the dya, so I know a little more about buying cars and negotiating than your average Joe from the Mitten. The experience started off frustrating. I initially dealt with Daniel in sales, and the communication was poor. Questions weren't answered clearly, responses were slow and the whole deal felt shady. Then there was the pricing mess, made it even more confusing and misleading. The dealership's website showed one price, while I found at least three different prices for the exact same car across Carfax, truecar, cars.com. None of them matched, with roughly a $1,000-$1500 difference between some of the listings. If it wasn't for my background and years of experience,it's how much you as a customer would overpay for no reason. That's something the dealership really needs to clean up because inconsistent pricing is very skulduggery and raises red flags for buyers. Things did improve once I started dealing with F&I manager Nick. He was straightforward, polite and most importantly he was transparent. I asked him to honor the Truecar price and remove the unnecessary addons/fees. I appreciated that he did it without turning it into a whole negotiation battle. He also discounted the selling price further to make up for the poor experience we'd had up to that point. While we were driving down from Michigan, they got us approved at a competitive % and sent me the exact payment options ahead of time. No pressure, no last-minute surprises. We declined Gap (personally, I'd never buy it from a dealership when you can get it much cheaper through your regular insurance). We did end up purchasing a warranty though F&I manager actually SOLD my wife on it by taking the time to explain the coverage in detail rather than just pushing a product or scamming like a lot of dealerships do nowadays.I thought the terms were fair, since it's cancelable and prorated, so we took it. The dealer also gave us a full tank of gas, manager was positive and even escorted us out of town so we could avoid those ridiculous Carmel roundabouts, much appreciated. Overall, I'm happy with our new summer ride. If you're coming from out of state and want to get straight to the bottom line, my advice would be to skip the sales team and deal with someone who actually makes the decisions. Make sure to negotiate the fees, all those add ons are never mandatory. Also there seem to be too many unnecessary and illogical steps and the dealership could definitely improve its communication and pricing transparency. I'll update in about 3-6 months, once I've put enough miles on the car to see how it actually holds up and whether the dealership's claim that they thoroughly inspect their vehicles proves to be true.

Right Way Automotive was recommended to me by my employer. I know that a few other people had gone…read morethere with good results. When it came time for my oil change, I reached out to Right Way. Scheduling the appointment by phone was seamless. Sean, who took my appointment was kind and helpful. He made it so easy and even offered to shuttle me back to work, if needed. I arrived at Right Way when they opened at 8:00 AM, along with a few other customers. Everyone was processed efficiently and there was no wait time. Nick, the gentleman who checked me in was engaging and kind. I received a phone call at 10:30 that my vehicle was ready. I arrived around noon and was happy to get to interact with Nick again. He is an asset in the way of front-facing customer service. The price was very reasonable, maybe even less than if I had gone to my usual spot. I was in and out in a few minutes. One thing I noticed about Right Way was that they treated me (a female) like a human, not just some chick that doesn't know anything. Nearly every other dealership or auto repair facility I've patronized has not been able to fully accomplish this. I also liked that they just took care of me and what I needed, without beating me up about needing new windshield wipers or to have my indicator light fluid topped up. ;o) Lastly, you just know that you are being treated fairly. They lead with honesty and integrity. Plain and simple. I went home that evening and told my husband that this was our new place to take our vehicles for service. They followed up with an email to create an online account and have a record of my service history. This was an unexpected, yet awesome surprise.

Filled out my information online said I was approved then wasted my time when I got thereread more

I had my car repaired at Ray Skillman Automotive after someone hit my car. After a week of them…read moreworking on my car, it was worse than when I dropped it off. Attached are pictures of the "repairs". I would not recommend this shop to anyone!

Added a "mandatory security fee" of $299 onto their price sheet. A 100% BS fee…read more IF IT'S TAXABLE, IT'S NEGOTIABLE! Do not add crap fees to eek out every cent! It ALIENATES the buyer. If I want something added, I'll ask for it. I walked out the moment the sales guy blatantly LIED. Overall, Skillman dealerships suck. I've been to a few. Never again. Where they stack 'em deep and sell 'em high to ip you off.

I took my 2019 ram to get work done and the brakes are like brand new. The high and they just did…read morean awesome job. I just wanna praise the job well done because I will complain when it's not.

Great job reasonable prices let you know everything that's wrong before he does the work.read more

Will is an excellent mechanic, honest, upfront, and transparent about everything with your vehicle…read more Great pricing, fast, and thorough work. I recommend this shop to everyone I know!

Very responsive, can get you in same day and fairly priced!! The owner is wonderful, this is the…read moreonly place I'll take my car from now on. Highly recommend for any repairs or maintenance on your vehicle

They tell you what's needed per video. But, they let you know how long before you need service…read more Friendly. Thoroughly performed inspection!

My first time here. An old man freaks out on me while im driving in the parking lot. I tell a…read moreworker (who looked identical to the man driving) to relax a little. Its not the serious. Upon being notified i spoke to the wrong guy i apologized to him and continued to tell the worker, who asked me what happened, and they couldnt care less. They cancelled my appointment over absolutely nothing. Jeff was on an absolute power trip lmfao JEFF RELAX

Shout out (again) to Jeff Hopkins of Hopkins Automotive at 62nd & Binford Blvd. Took my Mom's car…read morethere after Firestone told her she needed $3k of work done on her 44k mile car. I confirmed the tire replacement, but asked Jeff to confirm the status of the brakes and struts. 50% remaining on brakes and struts in good shape. I've used Hopkins Automotive for over 20 years - never been disappointed by their work, honesty or recommendations.

The staff is extremely courteous, and they treat people very well. Their work is exemplary, and I…read morewill always go back to this place.

Check them out, get a first impression,…read more good selection of cars Located on southeast st Pretty nice place after remodeling

they suckkk they will purposely give u a janky car that they've fixed up just enough for u to drive…read moreoff the lot its a scam dont go to joes auto sale they will have u paying to get your car fixed when they wont even fix the problem correctly i truly regret getting this shitty ass car from them it's dangerous and i literally cant even drive it yet i'm paying 160$ a week fuck joes auto sale