Scary! Everything looks good on the surface, but that's where it ends. Only inexperienced staff works there or those who are paid much less than your average care nurse. Those who are too good get fired or leave out of frustration due to their frustrations with the inadequate level of care. The manager will say anything to sell you on it. My grandmother was a lovely women before she went in there. Due to the games they played with her health and the lack of respect towards what little she had of possessions and liberty, she became depressed and suspicious. She was there for months before they organized for her to have fresh diapers. Then they didn't bother to keep her clean. They blamed her for it. Her furniture was soaked. She had poo stains on her sheets and hands. She had become too frail to stand and change alone but they neglected even though my grandma was paying highest level of service. I changed it for awhile, complained for weeks she was pissing blood due to bladder infection. I even complained to the manager. She told me with a smile that she loved my grandmother. And, she said she couldn't treat my grandmother for a UTI because grandma would have to go to the hospital to get treated and she couldn't do that. ?? I had to tell every nurse on staff for weeks before finally one of them had a conscience and complained and something was done. Meanwhile, the extra discomfort sent my grandma into a downward spiral, culminating in her death. It was the saddest thing I've ever seen and absolutely lacking in dignity. The man across the hall harassed my grandma and they laughed. He forced his way in her room several times as she was dressing and supposedly climbed on top of her at night. They acted like it was a joke. It's so sad to see how these people use the mask of Christianity to run their corporate death camp. Also, the physical therapist was sending bills to my grandma when my grandma thought she was socializing with the lady. Then when I complained the woman stopped being friendly with her and my grandmother felt bad. It was the most confusing, drama filled, group of petty nurses and staff I've ever come across and I sincerely hope that no one ever sends their loved one here. I haven't even mentioned the black eyes. After the UTI started, my grandmother's balance became terrible and she was complaining of being light headed. She fell over and had numerous black eyes and bruises, and this too was laughed off. It wasn't until months of complaining that anything was done to help. $6000 a month or more and she couldn't get real care. Literally makes my blood boil to think they are still in business, but of course they have full control over keeping all their dirty secrets in house. So, nothing can be done about it.
I have photographs of everything I've mentioned here. I documented every single step of the way. So, please don't think I'm not 100% sincere. I won't publish them here out of respect for my grandmother. read more
