came over from Port Huron for lunch. Luckily it was happy hour. I had some tequila, a slider, a…read morehalibut taco and a chicken taco. The slider and the halibut taco were delicious. like super good. My bartender was amazing! He had me laughing my entire time there, he's in the perfect industry. I would love to come back

Payouts are low when whining extra games. Machines don't accept Canadian dollars. Pain in the butt.read more

My first time being in a suite. Room was clean and everything was up to my standards. My only…read moregripe, the lights over the jacuzzi wasn't working. Other than that, I can't wait to hit the casino floor and enjoy the night life. Detroit, my city, rocks!

This is a review of the TAP restaurant…read more We visited for dinner. We were promptly seated, then ignored for 10+ minutes and had to ask for our server. When our server did arrive, her service was swift. I hate it when servers do not write down orders. A wrong entree was served. The runner who delivered the meals read the tkt to us - our server had completely botched the order for Thai chicken and entered salmon. It was replaced swiftly and the salmon was comp'd and boxed for take-out. Food arrived swiftly. My ribeye was tasty and properly prepared, served warm-ish. This was NOT a steakhouse quality steak - maybe 5/8th inch thick. Maybe. The broccoli was steamed and kind'a, sort'a warm-ish. The mashed potatoes were delightful - again, warm-ish. I had to ask for a refill of my beverage. TAP is a sports bar with a sports bar vibe and sound level. Not my choice, but I was a good guest and did not fuss. When it was time to leave; I was a bit lost. 0:3 security workers were able to direct me to the parking garage's west entrance. Will I return? Only if others insist that I join them.

I take my 94 year old mother and her 88 year old friend every Tuesday and Friday night to Bingo. On…read morethis day we went on Saturday as Friday was Halloween. There was a mentally challenged man sitting behind my mom and he banged his dabber on table every game and my mom yelled out stop the banging. The two ladies with him did nothing to stop him but the staff told my mom he was challenged and they could not stop him. It is Kelly that I have a problem with because she said nothing we can do. I said you are wrong and she told us we can move. She is rude and had zero respect for my mom's feelings who is also hearing impaired and can only use the computer screen as she also has macular degeneration, uses a walker but she can move. My mom enjoys bingo and the slots very much and spends a fair amount of money there. Just because that man was challenged mentally he was not stupid and they never once asked him to stop. Kelly you need a lesson in respect for all patrons!!! And I don't blame the man I blame the ladies with him for not even asking him to please dab softer . That is my rant about Jackpot Time Thank You, Pam Churchill

The staff at Jackpot City are fantastic they rite on top of things you couldn't ask for better ppl.read more

Was surprised that there was a casino right off the freeway!…read more They have a pretty big parking garage (don't bother with the surface lot in the evening because there's little to no parking). The casino floor was pretty tidy and there are plenty of working machines to choose from. There's a few different bars, restaurants, and a live music stage to enjoy during your stay. We met some friends to go to Final Cut and didn't gamble. Maybe next time!

Worst casino I have ever been to. Awful pays on video poker. Stay away!!! I have been to casinos…read morefor 30 years and this is the worst ever.

I don't think I've ever experienced the rudeness of other players before in my life. This lady came…read moreup to me almost demanding the slot I was on. I was taking a break sitting next to my husband trying to see if I wanted to put anymore money in that machine. This woman made me so uncomfortable walking around me. Even after I told her how rude she was she didn't stop asking me was I still playing. My husband got upset and of course it turned into a disagreement because he said I was letting her intimidate me because I was ready to go. I don't like conflict and was ready to go. People these days have issues and she felt I was messing with her money because she had hit on that machine a couple days before, for a sizable amount. Don't worry I won't be coming back. Ruined a beautiful day.

Enjoy going to the casino, great entertainment you have to no when to stop gambling. People are…read morenice. Patrons and employees . You can watch the horse racing and enjoy a meal . There is a grill on site plus a delicious buffet. A girls day every few months is very enjoyable.

On Sunday, they only had two waitresses. We waited 10-15 minutes then went in and grabbed menus for…read moreour party of 8. Then after another 20 minutes, we wrote out our orders and brought it in to the bar, trying to be helpful since they only had two waitresses working. When the bartender came out to deliver our drinks, she scolded us for grabbing our own menus - that's why we didn't get waited on, she said, both waitresses assumed the other one had us. Food was good but being scolded for trying to be helpful wasn't on our wish list for this Father's Day. Views are great and food is good. Customer service could definitely improve!

My wife and I stopped in for lunch on a rainy weekday while visiting the island. I would say our…read moreexperience here was a bit underwhelming overall. The place was not busy at all, so we were able to get a table with a great view of the water. We waited a long time before our server came with menus. She was very pleasant when she did come and it seemed like another long wait before we got our sodas. There were five tables with people at them, including ours, and it was just after 1:00 PM. We ordered a blackened chicken sandwich with fries and a smash burger. Both sandwiches were served hot but were kind of bland; nothing really special about them. The fries were perfectly cooked and crispy, the favorite part of my meal. I have no real complaints about this place. Our server was nice but food was just okay and a bit pricey for the simple food we ordered.

JACK is your basic casino with a game for everyone. They have plenty of table games and slots, but…read morethe buy-ins are usually pretty high even during the week. There could definitely be more options for food and drinks but overall it's a good time if you're downtown. They do also have a sportsbook if that's more your thing. One other downside is that they don't offer much in the way of newcomer rewards like other casinos do.

Do not bother wasting your time or money here. I had a slot machine malfunction on me and waited…read moreover 30 minutes for someone to come and assist. They clearly don't care about the customer service I had to ask several times for anyone to help.

Great location, we had room 101 and I would argue that is the best room! Patio with chairs…read moreoverlooking the canal and the bridge to Canada. Staff was very pleasant and great facilities for fitness center and pool. Our room was very large, comfortable bed and nice amenities. Highly recommend. Freighters restaurant was great as well!

Very nice stay. Here for a lovely wedding. The event space was really set up nicely. The warmth of…read morethe fireplace, decor and the windows all helped make the event really special. The food was quite good especially for a wedding. They served stuffed chicken, brisket and mashed potatoes and the desserts were delicious! While at the hotel, we walked over to Freighters for a bit to have a cocktail. We sat by the fireplace and had a good view of the expansive restaurant space. It would be a great place to dine to watch the ships and water. The food looked good. I hope we are able to come back to try some of their fare. The room was more than adequate. Clean, the beds were comfy. The room could use some upgrades with USB and C ports and outlets by the desk. Other than that, it was quite pleasant. We were able to see the courtyard, the bridge and the icy water. We enjoyed the winter views. During our stay, each person who worked there were all helpful, friendly and welcoming. That made the experience even better.