A total vibe!!! The Indians were playing so it was supa packed!!! Drinks and dice flowing!! You can't have your phone out do I didn't take picks inside!! I really was happy about the 250 I won!! I played black jack!! I thought security was gonna walk me to my car I guess that's only in the movies but a very taken security guard did walk me and girlfriends back to my truck which I was thank for!! The JACK doesn't owe me nothing!! Looking forward to going back!!! read more

JACK Cleveland Casino - Outside establishment - Casinos Near Me - Cleveland, Ohio

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Visited the buffet at the Jack Casino for lunch. On Wednesdays and Thursdays, the buffet with drink and no tip is $15.00. That is a very good price for what you get. You get access to a wide variety of quality food. There are not a lot of buffets in the area these days. By default, this buffet is, therefore, one of the best buffets in the area. It wasn't very busy and we got through the non-member line quickly. We were excorted to a table and then we went to the buffet. The buffet is long, so it's a little walk to get from one end to the other. The food all looked good. We skipped the Mexican and salad sections. There was a tasty looking hamburger buffet, but I skipped that too. The pizza looked good as well, but since my life is full of pizza, I skipped that section as well. Finally, I saw the stuff I like - veggies, pasta, and meat. I didn't get any fried chicken, but I loaded up on pasta and various sauteed veggies like green beans, sweet potatoes, broccolini, and mashed potatoes. When I returned to the table, our drinks still were not delivered, but they arrived within a few minutes. The veggies were delicious, but the brocollini was a little tough. The mashed potatoes were awesome. I loved the veggies. On my second trip, I got some more veggies and mac n cheese. I didn't want to over eat, so I kept it to two plates. On Wednesdays or Thursdays, I will definitely be making a visit to this buffet because it is so much better than some of the other food in the area and in some cases, cheaper. Take for example, two summer rolls, a glass of water, and some noodles and veggies is $24 at a nearby restaurant. While this meal is tasty, it's not a good value. At yet another nearby food stand, I can get a bottle of water, veggies, meat, and noodles with sauce for $7 - a great value. But one can only dine at the same establishment so many times when the menu is limited. I'll be back, Jack! read more

JACK Cleveland Casino - $15 lunch buffet - Casinos Near Me - Cleveland, Ohio

I almost didn't come to this casino after reading all the reviews. So glad that I did. Located right in the middle of downtown, it was very easy to get to, signs were direct of where to park, plenty of parking with an overpass ramp to walk directly to the casino without having to cross the street. If you play over a certain time (either 30 mins or 1 hr) with a Players Card, your car is also validated for free at the parking garage! The casino looks small from the outside, but it's huge! 3 floors, plenty of games, new ones too, clean facility (along w/the restrooms), and so many choices! I was only able to play one floor and didn't even get to see the other floors. Though I lost, it was very enjoyable there. read more

Lose,Lose,Lose It seems they have tightened all the slot machines!!! My wife and I go just about every Monday, we enjoy the Buffet and promotions... But to LOSE over $100.00 every time we go is getting old. read more

I have been here probably 10 times over the last two to three years. I have to come to town for work how and again and was bored one night and figured I'd pop in to entertain myself. I only play the slots, first time I came, I won a little money. 2nd time I came I won some more. Ever since my first two visits, I've never won again on the slot machines. So I mainly come to hang out, the sports book area with TVs is a nice spot to see a lot of games. The bar on the first floor is pretty nice. The bar on the 2nd floor however is disgusting. It wasn't as bad the first couple times I was here. But now, it just reeks of mold and dirty beer and booze. As someone who's worked at restaurants and bars before. I know that smell, it means they are not cleaning the floors, counters, drains and soda guns correctly. The smell is stale beer and mold that has not been cleaned properly. I don't know how the bartenders can stand to be back there. I place my order and stand back waiting till they're done because it stinks so bad. The managers must smell it, you need to take care of it, it's so bad. The other negative is there are a lot of homeless people that hang out in front and around the casino. I get that it's a public street, but it would be nice if you had security outside. Aside from the begging, multiple times I've seen homeless people yelling at people walking by. On more then one occasion I saw people follow behind customers who wouldn't give them money yelling at them for like a block. Gets shady real fast once it's dark. The restaurant on the 2nd floor that makes burgers is good though. I've eaten there several times. If not for the smelly bar, the homeless people and the terrible luck I've had the last several visits. I'd rate it higher, the casino in Pittsburgh is 10 times nicer. More restaurants, the bars don't stink, and no homeless people all around. read more

I wish I'd had time to stop in a play. Unfortunately, my visit was a brief viewing of both floors and picking up a $1 chip, a personal thing that I do at every casino I visit. JACK has literally every table and video machine known to man. If you can't find your gambling vice here, I'd be shocked. Craps is my personal favorite, and they have plenty of tables to facilitate the masses. I was also surprised to see a new format for craps which features a pit employee operating an automated dice roll, with horseshoe shaped seating area around a half table and video boards to place your bets. So, video craps, but with the same reality of a dice roll, and while seated. Pretty cool set up! Really wish I'd had the time to play a little, amongst many other games here. C'est la vie! Cheers..and good luck! read more

JACK is your basic casino with a game for everyone. They have plenty of table games and slots, but the buy-ins are usually pretty high even during the week. There could definitely be more options for food and drinks but overall it's a good time if you're downtown. They do also have a sportsbook if that's more your thing. One other downside is that they don't offer much in the way of newcomer rewards like other casinos do. read more

Do not bother wasting your time or money here. I had a slot machine malfunction on me and waited over 30 minutes for someone to come and assist. They clearly don't care about the customer service I had to ask several times for anyone to help. read more

Because of the commercial we won't be going. The portray it as a ghetto casino. People doing gand faces like sticking your tongue out and making a face like you just crapped yourself. Went once and was afraid for our safety Don't go. read more

Very large casino in the heart of downtown Cleveland. Staff were very nice and helped us navigate to the players club. First time members can get free play for signing up but you must download an app to do so. This is not advertised as part of the promotion and we only learned this upon signing up. The casino has gaming machines and table games to choose from. We took a look at the Buffett which was available for a special rate on Thursdays. The quality of the food we saw lead us to pass so I am not able to speak on the food options, but for entertainment Jack Casino is fine; just your average casino Parking is also available but we walked over from our hotel to save money. read more

This review is actually for the Starbucks inside of Jack's casino because it doesn't have it separate Yelp or review area. We encountered the most horrible Barista on Saturday morning we were in town for a wedding had a fantastic weekend met some wonderful people and everyone we encountered was hospitable and wonderful except for this Barista who claims to be the manager of the Starbucks. After being scolded and spoken to in a demeaning way and then actually even a hand gesture that was completely out of line we spoke to Eric the manager who was very wonderful and listened to us ....the sad thing is this barista treated us in a way that makes us totally believe that she thinks she can talk to people and treat customers in this manner and all my years of working in the hospitality industry I have never ever encountered somebody so disrespectful and so belligerent and so entitled. I hope that somebody speaks to this person and she is held accountable for her totally unacceptable behavior....and the poor person that was working with her clearly was uncomfortable and you could see from her facial expression this isn't the first time her manager has acted like this. We hope for future customers some kind of disciplinary action is taken. read more

As someone was who frequents Vegas, I was not impressed. It was difficult to find the front door. It's located by a bus stop so there's interesting people hanging around the building. We got asked for money three times before finding the front door. You have to provide your ID to get inside but I did see security allowing for older people to walk-in without showing their ID. They have a buffet and a small food court with overpriced food. They offer slots, tables, and there was a sportbook. Overall it was small but filled with locals. I can see why locals would frequent because there's nothing else going on but as a tourist it wasn't worth it. It looks ran down and needs to be redone. read more

Been coming here for years and its a terrible gaming experience time and time again. Machines are tighter than Vegas airport machines. My advice is don't bother coming. Go to a local bar and play a little Keno - you have better odds. read more

I never thought I would be reviewing a casino because let's face it. How could you get negative reviews you're choosing to gamble. This review is not on gambling. It's solely based on customer service and the appearance of the Casino. The chairs at the casino were cracked dirty and smelled. I went to go play unlimited poker. There was somebody playing two spots. She was clearly a regular. I asked the pit boss if I can have the empty seat to play he said no she is playing two spots. She is down. I'm giving her the opportunity to get her money back. Stay away from this Casino. If you're not a regular, you're a nobody. read more

Sleigh bar Very festive! I was in downtown Cleveland and had heard about the Christmas bad and wanted to check it out. It is on the third floor so you have to go thru the casino to get there. I loved all the decorations. The tv fireplaces made it seem warm and cozy. Plus they have fun holiday drinks! read more

I don't know.......they allow a lot of rif-raf in off the street and that seemed a little off with all the security staff lingering around. This is NOT like Vegas. Drinks are NOT complimentary if you are spending your time and money at a blackjack table. That came as a surprise to me and also an annoyance. Our friend had a free pass for the buffet and we inquired if we could get one as well if we signed up for their player's club. NOPE. Sure can't. "We did that at one point, but we don't offer that anymore." It also was extremely hot in there and the heat was turned up way too high. I was so ready to get out of there. I doubt I would make a point of coming back here. This is touted as a high-class/luxury casino in Cleveland, but I think they need to do some work here to make that statement more believable. read more

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Came here as part of our tour very festive nicely decorated place will have to return to try the drinks and food if they serve any but was very relaxed place located on the 3rd floor of Jacks Casino Downtown read more

JACK Cleveland Casino - Sleigh neon sign - Casinos Near Me - Cleveland, Ohio

I went here a few times and it's ok to play for fun but I met people who play all night into the morning hours and that is just crazy. I may go back by the end of the year if I'm bored one day but wow some people are living there. Wow read more

Wow, this is my first time at a casino and let me tell you it was dog shit half of the machines looked like someone shit on the screen. I have some pasta from the I don't know the damn restaurant upstairs and I would rather eat a pile of dead foot skin. Spent $100 obviously I lost what's new. It's a fucking casino who gives a shit. I'm not gonna lie. I almost left the damn place after it was impossible to apply for a card for the son of a bitch place. I also spoke to some dude with a mustache who printed our card and let me tell you what he looks like the dad of American pie and he gave me attitude Little did he know I'd slap the fucking eyebrows off him but I was patient and I finally got my card and lost all of my money. Congrats a piece of shit. read more

Had some food by the burger place next to Starbucks. It was my friend's birthday we ordered 2 burgers with fries - a gyro and a pizza as well as a cookie and a cheesecake and a tiramisu. Food was wonderful and delicious and fresh!! Wonderful and lovely experience. read more

One of the worst casinos!! Very tight slots! Would not surprise me if they are going below mandatory RTP and just accepting a small fine! They have to be programming the auto shufflers! It would be impossible for the dealer hand to be winning outright over 80% of the time if they didn't! Horrible comping system! I am a K card status player and receive next to nothing for promotionals. My friends who are the base J cards receive far more than me. This is because they care about who ISN'T playing there over who is!! Too many pan handlers on the grounds as well! Very long lines at the cashier window due there being only one in the whole casino! ​​They gouge the players intentionally because they have no competition on table games! I will not be going back from here on out. If you do like slots, go to either Thistledown Racino or Northfield Park. Parking can be difficult if you are not K or C rating. If there is an event or a game, they will limit parking to those cards only. Needless to say, they lost my play permanently!! I will go to the Mountaineer for table games. They have low limits and far better blackjack rules!! Good luck to anyone who goes to the Jack, you'll need it!! read more

A fun place to hang out and gamble. They have a variety of slot games and they have table games as well. The bar area is quick and the staff is nice. Something fun to do if you are in the city. read more

Jack Casino in Cleveland off the Public Square is affiliated with Ceasars. It's a smaller casino but it has all the latest versions of the popular games to play. Staff is friendly and helpful. Fun to try your luck a little while you're in town. read more

JACK Cleveland Casino - Casinos Near Me - Cleveland, Ohio

Mspt tournament Mspt poker tour was manipulated. its not poker. they don't understand backhand dealing changes ALL statistics even if they are just targeting 1 player for a rebuy. It changes the whole game. No rebuys make them pay these guarantees maybe they will stop forcing rebuys and cheating us read more

Fun place to visit for an evening out. Visited the holiday pop up bar, Sleigh. It was cute. Festive. The gaming area was easy to walk through. Many choices for playing slots. Didn't eat anything while here, but there were options for dining with the food court and buffet. read more

JACK Cleveland Casino - @ Sleigh - Casinos Near Me - Cleveland, Ohio

I ordered Starbucks online, and it happens to be in the Jack casino. I'm waiting in line, and a security guard (guy A) calls out to everyone, stating 35+ can come to the short line. I'm 35, so I did. The other security guard who was managing the line (guy B) told me to go to the back of the line, I asked if this is the line for 35+, he said yes, I said I'm 35. He looks at my ID for a good 30 seconds, then sends me to the back of the line anyways, with everyone who is younger. I ask guy A, why he didn't allow me through, guy A said he didn't know, so he went to ask, and he didn't give me any reason that I understand. it was my turn in line, I then started recording him, he completely denied me entry and he claims it was because I was recording. I told him that i wasn't recording the first time around and he still made me go to the back of the line in spite of me proving that i was 35+ and i asked him why he discriminated against me despite me proving myself. i have coffee I wanted to grab that I had ordered ahead of time, and he didn't give me any reason as to why he denied me access the first time around, and why he's denying me access to food I already paid for, and on top of that, half of the casino knows my age for no reason at all, so I went in through a different entrance. I get my Starbucks, and he hunts me down because he was that determined to kick me out of the casino, and he says it's because he has a right to deny service to anyone because it's private property. whether they have the right, I was definitely discriminated against and I have the right to report about it, and to protect myself in any instance my liberties feel threatened by recording the situation. Ohio is a one way consent state for recording. read more

The buffet is down to 4 days a week. The casino has removed a lot of 8/5 video poker machines, at one time they had twice as many machines.

Ok so let me explain why I'm leaving 1 dang star. Before even waking in this place u get hounded by no less than 15 people literally right outside the front door wanting money why the hell this casino doesn't run them off really blows my mind because that's such a turn off for any establishment including a casino. This place really does blend in well with its surroundings for sure. We make it in and found that there weren't any tables open downstairs and almost left but after asking a worker why there wasn't any tables open we were told it's all on the second floor for that type of gaming. Once we walked off the elevator it's was game on for sure but we quickly found out this place was way too pricy for our blood. All the tables had a $25 minimum It's hard to sit down and play these tables with $500 and it be $25 min When we walked out of the casino holy hell we were bombarded by the same frecking people hounding is for cash. Seriously wth why can't this casino do something about this bs. It's so unsafe for the customers to be hounded the way they are when walking out. read more

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A group of Friends and I came into the casino and went to Starbucks then stepped out again. Upon trying to reenter there was a problem with my ID scanning. Chris who was apparently the supervisor of the check in tried my ID 4 times and it didn't work when my friend asked to have the guy who scanned my ID the first time 20 mins before trying to reenter Chris escalated the situation. I ended up running back to my hotel to grab my passport and running back Chris had called the Cleveland police. Chris was very aggressive and did not have any reason to be as my friend was a valued member of this establishment for years. He executed very poor judgement and it seems like racial profiling. I pulled him aside after the matter was resolved with my ID and he seemed apologetic. But definitely would not recommend this business to anyone. Will not be coming back. If I could give 0 stars I would. read more

Buffet is awful. Nothing good and cold as well. Very disappointing, usually casino are better.

I love the Jack Casino, and visit a couple of times a month. Do I win? Sometimes- but mostly not, like any casino. The Jack is a fun, decent size casino with a great buffet. The food is always good and they have a ton of food choices. For the brunch you can get omelets made the way you want. Weekday dinner menus change, they usually have Italian. Asian, American food, lots of meat as well as vegetarian options, and awesome dessert choices.. You can get a players card and earn points, and get free gifts, and free parking. A fun place to visit and hang out, have a couple drinks, play some games, and maybe win some money! read more

What you're looking for, is exactly this. A casino. Smaller in size compared to what I'm used to.. in the DMV MGM Live Horeshoe area, but Jack has exactly what you need. Slots, tables, bars, sports, anything in between. If you're looking to spend some money and feel a little lucky, check it out! read more

Rigged electronic shoes. Big Bets lose here 80% of the time. Do not waste your time. Gaming commission could care a less. Nobody is winning. If you want a fair game, go Senica, MGM Detroit, Greektown. If you want to play a rigged game keep playing at Jacks. Simply Pathetic. I wish I would have never went back. Simple pathetic. You have been warned. read more

Love the buffet. The variety is great. Something for everyone. I wasn't hungry for hours after. The staff is friendly and quick to help. read more

JACK Cleveland Casino - Casinos Near Me - Cleveland, Ohio

The worst casino this side of the Mississippi! New years eve- not enough bartenders as usual and only 2 main bars open and 2 makeshift bars! I will never step in that dump again read more

This is the first time I have been to a casino where there was NO smoking inside the entire casino. I loved it so much!!! They were going to charge me $7 for a Tom Collins , so I settled on the FREE Pepsi. It was flat and wasn't very good. I loved the atmosphere and will definitely go again. There are machines where you can cash out your tickets. You gotta be fast if you have more than one . Learned that the hard way. If you have any change, it will give you a lot of pennies. I had some much change I thought about going back just to play it . Next time I will go to the cashier so I can get quarters. I didn't try any of the food, next time I sure will. read more

JACK Cleveland Casino - Ticket machine - Casinos Near Me - Cleveland, Ohio

Decent size casino with plenty of table games and slots and the best part about the casino is that it's SMOKE FREE! My wife and I stayed in Cleveland for a few days and, obviously we had activities planned, but one of the best parts about our stay was that we stayed in a hotel that was only 1 block away from JACK Cleveland. For tourists staying in the downtown area, this casino couldn't be any more convenient as it's located in the heart of the city. For a downtown casino, it's a good size, with 3 floors and lots of gaming spaces. Their slot machines were in good condition and fairly new looking and the atmosphere inside was lively, especially on a Friday evening. There were also a lot of table games too, with plenty of $10 blackjack tables. On the ground floor, the casino houses a buffet, but avoid it and eat somewhere at nearby East 4th Street instead. The buffet is not worth the admission. In addition, it's common to always be careful at a casino, but the outside of it was a bit sketchy with a lot of people hanging around. Overall, JACK Cleveland was actually a solid casino and one of the better local casinos we've been to domestically. read more

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The buffet is garbage. The people who check yoi in rude as ever. Just trying to rush you through. Unfriendly as ever. The food even when it is fresh is trash. The chicken wings were dry and over cooked. The salad bar was under stocked and all the vegetables mixed. Olives in the carrots and onions mixed with the ham. Im allergic to onions so I could not get the ham. The food at the asian area is always horrible. ​ read more

It should be zero stars. I recently went to the goodbye Teto baseball lgame. Not only was there a ballgame that evening. There was also a concert. The only available parking garage was Jack Casino. There was no signage as to special event parking. After the Guardians game we headed back to the parking garage. I noted to my spouse how grungy the entrance to the parking garage was. Disgustingly dirty. Anyway, upon exiting the garage I was totally surprised about the $60 parking fee. That's $20 per hour. I guess the Jack Casino doesn't make enough off of gamblers so they have to charge $60 for parking. Great goodwill to out of town guests. They only made $20 million last year. I guess that wasn't enough? read more

Randomly when your up all night flying across the country you sometimes catch the train out of the airport and where does it end up The Casino! Yeah I really just couldn't not walk in here with two huge bags of luggage to stop to play some roulette for a minute because why the hell not it just sounded like a good idea and walking out a few dollars richer than I was when I walked in it was then that I did feel this was totally worth it! They had some table games some slot machines craps and all the goodies you find at a typical casino including my favorite roulette which is the game I usually tend to play because it's just what's good for the time being as it's one of the ones I usually win at. Of the games here they had a good assortment for the size of the casino as it didn't really feel that big but it had enough to keep me happy and win a bit for the time being. They also had a check-in offer for one of the restaurants here so if your going to be here for a good amount of time definitely take advantage of that! One of the best things I found about this casino is that it was smoke free so you don't have to cough up a lunge wile you throw your money away or take theirs so that's definitely a huge plus! Overall a fun little stop for the beginning of a brand new adventure for me so why not roll the dice once or twice good luck and gamble positive! read more

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