At a recent exam with my PCP, I was asked when my last eye exam was. After thinking about it, I…read morerealized it was nearly 8 years ago. Despite feeling like I had no issues with my vision, I realized that given I pay for this insurance coverage (and have for the past nearly 6 years) I might as well go to make sure there are no concerns. I looked at my insurance and found Maine Family Eye Care as an in-network provider and in close proximity to my residence. I requested an appointment online and received a phone call a couple business days later to set up an appointment. Luckily, I was able to get an appointment the following day which was extremely convenient. The location itself is super cute and modern. It has a nice bright, open space which is very welcoming. As I walked into the office, I was kindly greeted by the receptionist who happily checked me in and walked me through the paperwork that I had to complete. After completing my paperwork, I was almost instantly called into the back. The woman who took me back assisted in performing a variety of tests which were to be provided to the doctor. The woman was extremely kind and made feel very comfortable and educated about the tests she was performing. After completing several tests, she brought me back to the waiting room to wait for the doctor as they were running behind on this specific day. I was in the waiting room for about another 15 minutes before being brought back to see the doctor. Dr. Elkinson was awesome. He was extremely friendly like the rest of his staff and provided me with a lot of education and tips to help ensure continued good vision in my future. Through my evaluation with the doctor I found out that I had exceptional (20/15) vision. After my evaluation, I had my eyes dilated and was sent back to the waiting room while the solution "did its thing". Unfortunately, my left eye was supper stubborn and required several drops which lengthened my waiting and stay. However, once it finally dilated, I saw Dr. Elkinson one last time and then was sent on my way. Given my exceptional vision, I was told that I probably don't have to come back for another 2-3 years! However, if I ever have any vision issues I will certainly be coming back to Mr. Elkinson as his staff and service was fantastic.

The office staff and Dr. Elkinson were amazing, fabulous and all around wonderful. I felt very…read morecomfortable in the office even with no contacts and dilated pupils I was still able to feel comfortable looking for frames and Josh was very helpful and didn't make me feel like I was an inconvenience. The selection of frames is great they aren't your run of the mill frames that are just cheaply made they are brand name well-made and fashionable glasses. The equipment used to measure your face for the perfect fit is awesome very high tech so you know you are getting the best and Josh is extremely knowledgeable in your vision plan and gives you several options. Dr. Elkinson was great as well, explains everything that he is doing while examining your eyes, VERY VERY thorough, and I could go on and on and on but it's definitely the best Optometrist office I've EVER been to.

I recently moved to Biddeford and needed a new eye doctor for an annual exam. Maine Optometry was…read moreconveniently located, I parked right on the street outside of the business, and was promptly seen to once I checked in with reception. Everyone was super friendly and the exams were fast, painless and the technology seemed very cutting edge. I was happy with the service and the results and have made a follow up appointment to keep up on my regular eye health. If you're looking for a new optometrist, give this business a shot, I had an excellent experience.

Staff is very nice and helpful. Exams are thorough and they have a good selection of eyewear.read more

Stellar, professional service with a smile! I could not be more pleased with Dr. Gagnon and the…read morestaff at Maine Mall Eye care. I was able to get in so quickly and Dr. Gagnon was so thorough in his exam. I highly recommend Maine Mall Eye Care!

I went to Dr. Wadja to have a lima bean sized stye drained on my right eyelid. I was actually quite…read morenervous about it, but it was a breeze. She was so professional and thorough making sure I understood everything. The techs were also great. Engaging and funny and very knowledgeable as well. What could have been stressful, was easy. I can't say enough about what a pleasant experience it was.

Excellent optometrist have helped me over the years. Caught some things early for my whole family…read more Most thorough eye examine I have had since he military and getting checked out for flying duty. Lot's of modern equipment, but also some of the nicer old things optometrist used to do. Staff is so polite and helpful. Plus they know what they are doing and make sure everything has been done. Doctor Corbell is expert, kind, and I never feel rushed.

My wife had 2 pairs of glasses to be redone due to prescription change. Was told on first pair…read moreabout a week and as she needed do her sunglasses as well before heading to Florida, She had them send in regular glasses which took 2 weeks to get them back. Then sent out sunglasses which ended up taking almost a month and then the side that goes over your ears was broken. They were an older frame for sure but no reason for that part of frames to be damaged when they were only doing the lens. Glasses were fine however will not return due to slow processing.

My prior eye care service relocated their Auburn office, So I decided to make a change and tried…read moreAdvanced Clinical Eyecare of Maine's Auburn office. Staff was pleasant, organized and professional, minimal waiting time and easy new patient processing. Dr. Gandelman was thorough, including examination for diabetic related damage and the presence of cataracts. He offered very direct and easy to understand conclusions. Good people, nice place.

i've attempted to pick up my granddaughters glasses three times. each time i've called ahead to b…read moresure they're open. each time i arrive within the posted open times to find them closed! i'm sorry i find this unacceptable! this is a business and should be open when they're supposed to be! i wouldn't give them any recommendations!

My two children and I had eye exams here, but our insurance doesn't cover frames just the exams…read more After I told them that I would be purchasing glasses online because there was no way I could afford even one pair of their glasses they were very rude and the tech's tried to refuse to do our PD measurements. After some convincing they begrudgingly agreed. They did my two kids, but when they got to me, I noticed they held the PD machine at a strange angle and the measurement came back much different than my previous PD. I asked if they were sure they did it right and they responded with a very curt 'I know how to do my job' I got a more recent eye exam at a different place and they confirmed my PD measurement never changed and that the people at Casco Bay had botched the measurement purposely because I wasn't buying their glasses.

I was referred to Casco Bay Eyecare by a neighbor who has used them for years! They are by far the…read morebest place to go for an eye exam & glasses. My great experience started with an enthusiastic greeting by Debbie as soon as I walked in the door. Courtney & Dr. Amy Cyr gave me a super thorough eye exam. Then, Gina Namin pleasantly & patiently dealt with me while I tried on 25 different pairs for frames. She made sure they were just the right one & fit perfectly. Fast forward 6 months and I went back for a pair of prescription sunglasses. I needed a new style. Nick Howe was a huge help and pickled out a pair of Maui Jim sunglasses I would have never tried on myself. He was so good - my wife even loved the ones he picked out!. I just picked them up and Gina again made sure they fit perfectly. The best customer service I've received in a very long time.

I had an outstanding experience at Harbor View Eyecare and couldn't be happier with the level of…read morecare I received. From the moment I walked in, the office had a calm and welcoming vibe--clean, modern, and comfortable. The front desk staff greeted me right away and were incredibly friendly and efficient with check-in. Dr. K is truly exceptional. He took his time during my exam, explained everything clearly, and made sure I understood each step. He has a warm, personable way of interacting that instantly puts you at ease. I felt genuinely cared for and never rushed, which is something I really value in a healthcare setting. The technology they use is impressive, and the staff walked me through each test so I always knew what to expect. When it came time to pick out eyewear, the optical team was just as patient and helpful, offering suggestions without any pressure. They really helped me find frames that fit both my style and my needs. Overall, Harbor View Eyecare delivers top-tier service in a professional, friendly, and comfortable environment. I left feeling confident in my eye health and very grateful for such a positive experience. Highly recommend!

This place infuriates me…read more The last two/three times I've gone to them, had my contact exam, and ordered contacts, I've been very low on contacts and let them know this. I also haven't had a car. So, I pay an additional $9 on top of the crazy contact cost to have them shipped to me. Every single time they've told me to expect them to get to me in 4-5 business days. And every single time, it's two weeks later, I'm out of contacts, and I don't have them yet. The first time I called asking, they said whoops, they've been sitting here for a week and a half. They finally shipped them and I got them a couple days later. This time, it's been 15 days. I called at day 13 asking what was up. They put me on hold, then straight up lied to me and said they were out for delivery and would be there in a few hours. Two days later and they're nowhere to be found. No updates. I'm paying $9 for shipping and the contacts sit there for weeks until you literally call them and ask what's up. Now I'm out of contacts, and very frustrated. I know this is basic, but what the f***? These are my eyes! And these contacts cost an arm and a leg!!!! Do better plz. Sorry

Just got back from picking up my glasses. It was nothing like the eye appointment I had two weeks…read moreago. I was snapped at for not signing in (I didn't know). I was told to go sit in a room with another person and we read a sign that said that warranty work would cost a minimum of $25. I asked about it and was told by one of the employees that she couldn't explain it, and she didn't agree with it. A man came into the room and we asked him. He couldn't explain it either. I asked how they could charge for something they couldn't explain. I said it sounded like a "PFP" pure freakin' profit. I guess I need to find another eyeglass place, I mean, if they can't explain the charges to you, why buy from them?

Much better than the run-of-the-mill chain eyecare places, staff were friendly, personal and…read moreefficient, place also looked very clean and well decorated. Pricing was also fair as well.

My husband and I both had cataract surgery recently at Eyecare Med Group in Portland. The staff was…read morevery accommodating to our needs and provided wonderful care. Dr. shah was very caring and answered any questions that we had. We both had a very good experience . I would recommend them to anyone looking for cataract surgery.

Update: shortly after posting my initial review, I was contacted directly by customer care…read morerepresentative who personally promised to get it straightened out. She explained there was some confusion because my practitioner had also gone on an unplanned extended leave. Which could account for some of my experience, but not quite all of it. Anyway, they took fantastic care of me after that. We finally did the tiny corrective procedure I needed and the doc was not shy about scheduling as many follow ups as remotely necessary. I even canceled the last one since everything was fine. I've been happy with the results since. Should have amended this a while ago. Bottom line: I'm glad I did it, but I can't give full marks because of my particular extended experience that probably isn't common.