Like Tim O. and Raj M. (last filtered), my lady and I were quoted $730 each for deep cleaning written down on a piece of paper with scribble (Loretta the business manager's initial math was wrong and was $840 [260 + 480--this is 740--not 840--nor even 730? where's the 10 off from? Additionally, the price breakdown on the fillings for my wife were written such that my wife can't even read the writing. There's misquoted prices and overwritten prices 3 times on one page. I have so little trust and confidence in Loretta's business integrity). There was no official looking price sheets of discounted prices for their office that came from or was sponsored/sanctioned by our insurance. The scribble on papers are the kinds of tactics I see at a car dealership with the legal pad and permanent pen. No transparency whatsoever. Like Tim O.'s review, the office is basically requiring both my lady and me (my wife goes to a dentist every year) to get a deep cleaning, refusing to do a regular cleaning (they claim the insurance would reject the claim because we already have periodontal disease--she never had it last year or ever, why now? We've been together 6 years so it's not like we've started a new relationship). I quote Tim O. This is exactly what happened to us: " I informed the office I only want a routine cleaning. I was denied and told that unless you pay for the deep cleaning that they won't be able to do a cleaning at all. " Further, when they tried to book me right away (I didn't even know what service I was making an appointment for but they sure were in a hurry to sign me up before I slammed on the breaks and asked, what's the procedure and how much will it be), and when I demurred saying I wanted to schedule with my wife at the same time (this is April), I was told they didn't have appointments for the both of us until October? Huh? They didn't have adjacent appointments or close appointments for 6 months? Ridiculous. Absurd. So preposterous. But they could get me in their office the very next day? She said so offhandedly that it was just a chance coincidence they had an opening. Uh huh. The doc (Dr. B) who saw me was great. Super nice. But the business lady is a dealing salesperson. I was under the impression the whole time she was barking at me that I was being sold. I'm glad I read reviews upon getting home before commiting to anything. I should have read them before even going. I will try to do as Tim O. does and request a simple cleaning from somewhere else. I felt we were both being forced to get a deep cleaning which is a big out of pocket expense. I will read up on periodontal disease and see what I can do about it myself without the costly antibiotic procedure. Or I will get a second opinion if I can. (No alternatives about what I could do to slow the growth were discussed for me in the office.) Or I'm going to try to go somewhere else if it's absolutely necessary for me to get the procedure done. The business manager gave me the sense they're running a racket. Tim O. and Raj M. just confirms this. I feel compelled and obligated as a responsible community member to inform people about what's going on. Please watch out. Go somewhere else if you can. I'm going to see if I can get a second opinion and even just a regular cleaning. P.S. We were there for close upon 2 hours even though we had appointments. read more

I love this place. I had a bad experience with a staff member on my first visit. But the doctor took care of that. I love the staff I love the doctor and I love the new facility. It's beautiful. Doctor B is the best he's so understanding about my fears of the dentist. He explains everything he is the only dentist that I've ever gone to that has made me feel almost to the point my fears are almost gone, almost! Rachel the office staff is so good and sweet. After about a year or so of not going she remembered me and I thought that was very personable. I definately give the dentist a five star and will NEVER EVER go to another dentist. again. read more

They are absolutely wonderful. I have been here about 3 times so far, and not one complaint. The front desk staff is super nice and help you with anything you need. The hygienists are very gentle and good at what they do. I believe I have had Dr. Beheshtian as my main dentist, and he has been so great. Very gentle and friendly. I had to have a wisdom tooth extraction, and I did not feel a thing. It was over in about 5 minutes when he pulled it out, and all I felt was a slight pressure. Highly recommended to any one. They will not only make you feel welcome, but will help you with any questions, concerns or fears. read more

I've been coming to Case Dental Group for over 10 years. I've NEVER had a bad experience, and definitely recommend this group! Some pros include: -Gorgeous office! I feel like I'm in a spa, not a dentist office! Extremely modern and stylish. And their office is very easy to find with tons of free parking. -State of the art equipment - very fancy! -Kind, flexible and honest staff. -Dr. A's work is fantastic! He is very gentle, thorough, clean, efficient and explains eveything in detail before continuing. You can tell he actually cares! -Dr. B has never worked on me, but I've also heard great things about him as well. So you really can't go wrong :) I've recommended Case Dental to a several friends in Sacramento. They are all returning patients and have also had positive experiences. Going to the dentist stinks...so I feel blessed to have found Case Dental... Keep up the good work! read more

I am beyond pleased with everything about Case Dentist Group! I have had a bad experience before, and some bad work done on my rear teeth, so I know the importance of a great dentist. It is the little things and details that matter, along with everything else. I loved the cleanliness and all the team/staff at Case. While I was in the chair with Doctor Beheshtian, I felt genuinely cared about, comfortable and happy. I am a stranger to everyone here, but yet I felt loved. Super nice front desk and overly professional staff. I am blessed to have found them and I pray everyone will find the perfect Dentist as I have. If you have not found the perfect Dentist yet, then I can promise you that Doctor Beheshtian is the best denist/doctor ever! read more

I went here once, over 7+ years ago. I did not give consent to receive e-newsletters but have. Nearly a decade now they refuse to remove me from their spam list although I've selected unsubscribe over and over again. I've sent emails to the office requesting to be removed, never got a response till recently. They plainly said they will not remove me. That's harassment in California. What a pathetic business. read more

Case Dental Group - Harassment. I only went there once, 8 years ago. I've been trying to remove my email from the newsletter, which I did NOT consent to receive - General Dentistry Near Me - Elk Grove, California

My first time at case dental group I was very nervous. I hadn't been to a dentist for 10 years or longer. The reason I was scared of the pain. Then I met Dr. B. I no longer have that horrible fear to the point of being sick. dr. B. Is an EXCELLENT dentist. He makes sure you're comfortable and most importantly makes sure you won't have any discomfort. The staff at case dental group are all very nice. The office is spotless. If you're scared of going to the dentist then fear no longer Dr. B is the dentist for you. You. Will never be scared again. That is a promise. read more

As others have said, was recommended a deep cleaning, at a cost of $600 above and beyond what my insurance covers. Office had nice decor and staff was nice, but I won't be back due to the bait-and-switch business practices.. I think an investigation is needed into the business practices of this dental group.....I'm sure they billed my insurance, but didn't actually do anything but give me a faulty estimate... read more

I went in today for a cleaning. I was told I needed a deep cleaning. I said I don't have good insurance right now so I just want a regular teeth cleaning. To my surprise the dentist said I can't do that! Really Im 51 years old and I have had one cavity my whole life and you are refusing to clean my teeth because you want to up sell me for an expensive procedure. I was horrified and walked out. I made an appointment with another dentist and I am filing a complaint with the ADA and BBB. Only go here if your rich or have great insurance read more

Worst dentist I have ever been to in my life. If you care about your teeth do not go here cause they do not care one bit. Takes at least a half hour to be seen when you have appointment. Dentists boarder line scare me there Cause I don't think they have had proper training or just plain forgot but worst experience of my life. Will never go back read more

So as I said in my last review that I would be returning so my son could get his cleaning. Well, first of all the woman had advised me that the fee would be 60 then I was advised it would be 52. I had to ask again to confirm because I was sure Fluoride was included and when she checked again it was of course included. I'm not sure what they did it took a total of 2 minutes to complete. The next week I added a sibling to their office and set up an appointment for him. After getting there and waiting 30 minutes for having been a few minutes late they advised me that he needed some fillings. To make a long story short they REFUSE to provide fillings to my child (the silver ones, which are included in my insurance) and that I had to pay a total of 100 each per filling. This refusal came after I was told on 2 different occasions that the "office manager" would be calling me back. I called in for a third time to be told that I needed to go somewhere else. RUDE!!!!! I chose this place about 6 months ago based on the reviews here, however, my family was treated absolutely rude and disrespectful. We have a pretty good dental plan. I cannot believe after bring both of my children there we were treated poorly. I WOULD NOT USE THIS DENTAL GROUP! read more

Not please at all. The staff at the front desk was the only reason there are any stars included in this rating. I went in for a basic cleaning and that is all I wanted. I was put through the process of x-rays (which was fine), then an examination which Dr. Sasan Aghabeigi informed me that I should put a crown on a tooth that had a root canal over 2 yrs ago. I informed him the tooth didn't hurt and that I don't want to pay the extra money right now. Then I was informed that I needed to have a deep cleaning done on two areas of my mouth. I informed the office I only want a routine cleaning. I was denied and told that unless you pay for the deep cleaning that they won't be able to do a cleaning at all. I called another dentist and they informed me that it is perfectly acceptable to just request a simple cleaning. Again, not happy that a dentist tries to force someone to pay out of pocket when all I want is a simple 6 month cleaning. That is all my insurance covered and that is all I wanted. I will not be returning to this office any time soon. I have already referred two of my friends to another dentist which does an amazing job and doesn't force unwanted procedures on their patients. read more

I recently moved here to California from Oregon and I'm currently am on my dad's medical insurance and I needed to see a dentist because a filling of mine fell out and I currently have a hole in my tooth and it began to get a little painful so I was able to schedule an appointment to see a dentist. I get there and come to find out, my dental plan isn't covered here in Oregon. However, the receptionist named Ashley went above and beyond and called around to figure all of that out for me because I was so confused and overwhelmed on figuring out insurance. Anyways, I've decided that once I get my insurance all figured out I'll be going back! My experience was well despite my insurance situation. read more

Case Dental in Elk Grove, CA is more like going to a BAD Used Car Lot than a dental office. They will sign up with a Care Credit card with nearly a 30% interest rate before you know what hit you. Then charge the card with work that they haven't even done yet. I went to another dentist for a second opinion. The second dentist did not know why I was there. Much of what Case Dental said I needed to have done was not necessary. Case Dental's estimate was more than double what I paid at my new dentists office for the same end result. Do some price comparisons before you agree to anything! read more

If u had a bad experience w ur dentist don't think all dentists are bad! Give case dental grp a chance to show u and family that they are excellent dentist like dr Beheshtian in this world! Thanks dr B read more

I enjoy going here. I am in and out. the staff employees are great. I'm always confident in their work

I have been a patient at Case Dental for years now for routine cleanings, cavities, etc. and have never left unhappy with my visit. The front desk staff was very helpful and I only have to wait for a short period of time until seeing Dr. Aghabeigi. He is always kind and explains everything well before and during procedures. Cavities are done quick and with little pain as possible for he is careful and gentle. The crown I received there years ago is still in great condition. Even though their old building was nice their new one is even better, and had a very comfortable yet classy feel to it. I can always expect to be taken care of here. read more

I dont typically write reviews because I like to give business a fair chance to provide each individual with an awesome experience. I do however read reviews before I got to a business. I switch my children's dentist to this dental office a week ago despite the reviews I seen in reference to over charging and hidden fee's. My children went in for their first appointment & the young lady at the front desk advised me that it would be $85 for my son after he had already been back there for about 20 minutes. I probed as to why there would be a cleaning fee seeing as I've never paid one before for myself or my children and my coverage has not changed. The young lady proceeded to say "We use a special gel." I then asked the young lady if the fee is for the cleaning or the special gel & she advised it was for the special gel. I asked her if I can opt out of the special gel & can she just complete the cleaning (I should also say my childrens last dentist office put in a special protective gel, however it was included with the no fee cleaning) and she advised no. I will not be back in this office. read more

Dr.Aghabeigi is amazing! Due to a combination of recent bad (expensive!) dental work and autoimmune disorders, I am experiencing tooth loss, which is emotional, to say the least. I walked into this office a complete mess, traumatized by a bridge falling out and half my smile gone, and more trauma to come with other failing teeth. Dr. A has said he will help me through whatever process this is going to be. All of my instincts and trust were at ease with him. I've only been here twice and have only met dental asst. Brandy and front office Ashley, so far. All are incredible support staff! Extremely helpful and kind. Aside from that, the practice itself is gorgeous, easy to access and impeccably sterile. Am recommending to everyone , highly.!!! : ) read more

Upsell, upsell, upsell. Do not go to this place unless you have PPO and/or can afford to pay out of pocket for fancy laser cleaning and porcelain fillings (at least $700 per filling). They refuse to perform the services that are covered under the standard HMO dental plan. read more

My husband needs some work done and I was having a lot of trouble with my insurance company getting verification of our coverage. The receptionist named Ashley (& another nice woman) were kind enough to make about 4 different calls to help me get it verified. Took over an hour. Once that was done my husband told me they were thorough and courteous. The financial assistant Maria explained all the work he needed and answered all my questions about the cost and all our options. Very pleased with this first visit. read more

Today after many years of Not going to a dentist, I had to have my 2 molars & wisdom tooth removed. I can't believe how smooth & painless it was. I've heard so many stories about having wisdom teeth pulled. Dr. A was very caring & asking me throughout the procedure how I was doing, I've never had that before. I was done with 3 teeth getting removed in under 1hr and came home to now swelling or pain. Patient forever THANK YOU DR.A !!!! read more

This office is scamming the insurance system and taking advantage of patients. As a state employed attorney, I am enrolled in Delta Dental USA, which is a "prepaid plan." I signed up with Case Dental under my state prepaid plan, and therefore Case Dental is paid a monthly contract fee by the state. "In return, the dentist provides all basic, preventive, and diagnostic services (e.g., cleanings, checkups, x-rays, fillings, oral surgery, and treatment of tooth pulp and gums)." http://www.calhr.ca.gov/Documents/dental-handbook-2015.pdf. These services are to be paid at no cost or at a very low deductible ($50). After having x-rays, the dentist told me I needed 3 fillings. I thought to myself, "No problem, my Delta Care USA State Employees' Handbook states that filings are 'No Cost.'" After the dentist left the room, his billing assistant gave me the estimate- over $2000. I showed her the handbook and the price ($0) they were required to provide the services at. She went to speak with the dentist and came back and explained that they only provide "enhanced" services, and that the dentist did not believe in performing the basic services outlined in their services agreement, i.e. resin-based or amalgam fillings. Not only does this office take insurance money and refuse agreed-upon services, they also try to take advantage of their patients. For example, after I refused their "enhanced" services, they tried their hand at convincing me to use "Care Credit", a high interest predatory credit loan that dentists deceptively pitch to consumers who need medical attention and are led to believe that they or a loved one have no other option but to accept their method of treatment. Care Credit, by the way, was recently fined $30 million by the Consumer Financial Protection Bureau for deceptive health care enrollment practices. http://www.consumerfinance.gov/newsroom/cfpb-orders-ge-carecredit-to-refund-34-1-million-for-deceptive-health-care-credit-card-enrollment/. Aside from all this, I am still having tooth pain and am getting the impression, based on Yelp reviews, that many other Delta Dental USA contracted dentists are employing the exact same deceptive practices. This is deplorable. Although my tooth pain is bearable and non-urgent, I feel sick to my stomach that other Case Dental patients and families with emergency dental needs have been harnessed by this office's unfair dental bills predicated on predatory and fraudulent practices. I am in the process of filing a complaint with my insurance company and the California Department of Managed Health Care. All the other Yelpers who've experienced the same issue- please call your insurance provider and file a state complaint ASAP. http://www.dmhc.ca.gov/fileacomplaint.aspx#.VDX26vldUUs. You only have 6 months to file a claim, and feel free to send me a message if you need any help or advice. Don't let Dr. Aghabeigi and Case Dental bankroll their pockets on our dollar. read more

At Case Dental Group, excellent, professional and friendly service is provided to you by the doctors and the entire staff. The office is beautiful and modern. Doctor Aghabeigi and Beheshtian are the best in skill and newest techniques. Their work is as much artistry as it is dental science. The entire office treats you like family and is a most enjoyable experience. I highly recommend this office and staff. Call them make an appointment and see for yourself! Thank you all! read more

I love this office.. the front office ladies are super friendly and are great conversationalists. They really try hard to get to know you from the minute you walk in. I'm a nervous patient and by the time I was called to the back I had almost forgotten that I was scared. I saw Dr. Aghabeigi. He was really friendly! I went in for a tooth ache and had to get a crown, they squeezed me in that day and the doctor was very gentle and explained everything step by step so I knew what was going on at all times. My assistant was Bertha and she was really sweet and understanding. She asked me frequently if I was doing ok, and I really appreciated that. The office is super clean, and nicely decorated. Its clear that they take pride in their office. Coming from a patient who goes to an office and rarely returns, I'm actually not even worried about going back in for my permanent crown to be put on. I'm happy I finally found a good dental office. read more

Like other reviewers, I went to Case Dental and was told I needed deep gum cleaning that would cost $350 every 4 months. My wife was told she had the same problem but would require $800 of deep cleaning. Neither of us had ever been told we had this problem by other dentists. My wife went to another dentist for a second opinion and was told she did not need the treatment. I later found out my friend went to the same dentist and she and her husband were recommended to have the same expensive deep gum cleaning. It was not covered by insurance. read more

Just went to the new location, very friendly easy to get to. I drive from Granite Bay this is by far the best dentist I have ever been too, Dr B is gentle and kind. Thank you for yor great service. read more

I LOVE THIS OFFICE!!! I have always been terrified to go to the dentist I had a bad experience at an office so it made me never want to go anywhere again then I tired here The staff and the dentists make you feel so comfortable, they are gentle and answer everything no many how many times you ask.. I called over the weekend expecting to not here back from them til Monday they answered the phone and got me in first thing Monday morning. they have always been so helpful with any questions I have had and have always worked with me on everything!! read more

Warning RIP OFF. They moved to E. Stockton St. in Elk Grove, scam artist. I went last year first time he tried to tell me I need deep gum cleaning $800 with insurance. He says I have deep pockets around gums..funny no other dentist said this. I always had excellent gums. I randomly asked another dentist to check my gums. Perfect gums no deep pockets! Went back to scam artist for a toothache, referred for root canal else where. Came back to scammer a for crown ...originally quoted $450 called my insurance which told me it is $50 with insurance. Scam artist decides last minute I need a $700 crown because he doesn't do regular porcelain... Two visits two quotes later two different cost inflatted prices...receptionists blaming each other.. Check with your insurance first because this dental office is scamming people for services. They have lied and falsified inform for cost inflation. He doesn't follow your insurance plan, he wants you to pay for unnecessary services. This is how he makes his money LYING AND DECEIVING. Now I have to find an urgent dentist to fix my crown placement. Dont say I didnt warn you. read more

Dr. A is extremely rude, unprofessional and knows nothing about customer service. I've been going to this office for about two years and since day one have not been impressed by the unapproachable front staff as well as feeling like "just another patient" when seeing Dr. A. I recently had a cavity filled by Dr. A. I've received a few fillings before by previous dentists and never had a problem. During this visit, Dr. A was extremely unapproachable. When I wasn't getting numb enough from the shots, he blamed me for it, saying, "you're too tense". I assured him that I've had fillings before and that I was not tense, but instead was feeling the sensitivity from his drilling. He responded with "that's new to me". I immediately felt uncomfortable with my dentist saying that something as minor as a novocaine inconvenience was "new to him." He was very impatient with my treatment. After he finished the fillings, I was supposed to see hygiene for a cleaning. However, I had pain from lock jaw during the fillings and asked to reschedule the cleaning so I didn't have to keep my jaw open for much longer. In past years, my dentist has been very open to rescheduling my cleaning for the case of TMJ. But instead, he replied to my request by saying "you can go to the front desk so they can deal with you". He instantly became the most unprofessional person after telling me I had to be "dealt" with. There was no understanding from this doctor, as well as the schedule coordinator, regarding my pain. I am disgusted with this office, especially the unprofessionalism and condescending manner of Dr. A. If he cared about his practice at all, he should be embarrassed with the way my appointment played out. With so many options for dentists in this area, I suggest to new patients to avoid this office. read more

well the worst place they are just making money , first they recommend deep cleaning , then they never give you 6 month free cleaning appointment which is due from insurance, yeah if you pay them 40$ then they have all the date available other wise no date available for you... and staff really rude if they don't have answer they hang phone on you what they did to us i will not recommend any one to go there really really bad experience read more