Still 5 stars! I highly recommend Laguna Dental Spa. The atmosphere is relaxing and the people are amazing.

I don't often write negative reviews, especially about a dental office where I have so much respect for the dentist. I've known Dr. Ragland since I was a young child, and I have always considered him to be an outstanding dentist. His clinical expertise and the quality of his work have never been in question. I was genuinely excited to have his office handle my dental treatment. Unfortunately, my experience with the front office completely changed that. I had a concern regarding billing to my secondary insurance (MetLife). My primary insurance had been billed, but my secondary insurance had not received a claim. While speaking with the office, I was also on the phone with a MetLife supervisor, and we were both looking at my claims history online. We could clearly see that only preauthorizations had been submitted to my secondary insurance--there was no actual claim. Rather than reviewing the information with me, Dolly insisted that the claim had already been submitted and repeatedly referenced her 20 years of insurance experience. I wasn't questioning her experience; I was simply trying to resolve what the insurance company and I were both seeing. Instead of working together to verify the issue, the conversation became argumentative, and I was told that I wasn't going to speak to her a certain way. At no point was I disrespectful. I'm a manager for a Fortune 500 company and have professional conversations every day, even when disagreements arise. I understand the importance of respectful communication, and that's exactly what I expected in return. At that point, I made the difficult decision to take my business elsewhere. As a patient, I want to feel that the office is advocating for me and willing to investigate concerns rather than dismissing them or assuming I'm wrong. To be clear, this review is not a reflection of Dr. Ragland or the quality of his dental care. He is an excellent dentist, and I have nothing but respect for his skills. My decision is based solely on my experience with the front office. It's disappointing because I truly wanted to continue my dental care with Dr. Ragland, but customer service and respectful communication are just as important to me as excellent clinical care read more

I arrived and they got me in for my cleaning right away. Staff was friendly and professional.

Great dentist and staff been my dentist for years and happy he has his new office thats all I have to say thank you have a blessed day i referred dentist Ragland to everyone who wants a great dentist appointment read more

Excellent care and patient care! Highly recommend, even my brother has become a patient!

I saw my previous Dentist for more than 25 years. I was hesitant to pick a new dentist. Laguna Dental and Spa welcomed me as a new patient and made me feel at home home. Staff and Dentist are great people. Never have issues setting up appointments based on my schedule. Highly recommended read more

NO PAIN! Ahhhhhh....You will never have a more pleasurable dental experience. Reception Staff: Kind Thoughtful Considerate Tech Staff: Knowledgeable Thoughtful Intentional Experienced. Dr. Ragland: Simply The Best...All the right human tools (Pleasant, Empathetic, Understanding, Knowledgeable) with All the State of the Art Modern Dental Equipment (Laser's etc) All Stress free All Relaxed Environment read more

I've been going here for years. Everyone is friendly, attentive, skilled, knowledgeable, and accommodating.

Amazing bedside manners. Very thorough in explaining my dental situation. In addition the staff is very welcoming and helpful. I was there for a chipped tooth on my denture. They completed my molds and allowed me to drop them off at the lab. I got the repair done in the same day. I highly recommend Dr. Ragland and his staff. read more

Laguna Dental Spa, is a welcoming place to get dental care. They do a great job and very friendly. Thank you read more

i asked for a cleaning, they asked for records and scheduled over a month away. i went in yesterday saw the dentist and the hygienis. desk staff acknowledged that I asked for a cleaning but said they wanted to see if there was a cancellation for the day! I dont care if they milk insurance ( of course if that is there intention) but I did not receive what I reached out for and instead of them billing my insurance like every other dentist I visited the charged me and told me the insurance company would reimburse me. not sure I will return. read more

Best dental experience in a long, long time. I would highly recommend!!! Very pleasant front office staff. Hygienist was A++. Dentist was terrific!! read more

I wish I had been informed they don't take my dental insurance when I booked the appointment. Instead, I was faced with a $211 unexpected bill at the end of the appointment. I did appreciate how knowledgeable the staff are. Very professional. read more

Great customer service. They have become like family. Been going there for years. Always a pleasant experience.

I have been going here for many years!! Love all of the staff and the docs. Clean, friendly and professional!!

They are very thorougb on vleaming your teeth and are skwayd friendly and accomadating.

Great service From the moment you walk in the door to the exceptional service provided by the Dentist. It was my first visit and I'm so happy with the level of service I received. read more

Cleaning great care and all the staff and dentist are excellent, the new dentist was nice and explained everything

The staff at Laguna Dental Spa is nothing but friendly and very accommodating to my schedule. They keep me informed of everything that needs to be done, never pushy. Lets me make my own decisions and supports me no matter what. They treat you more like family rather than just a customer. They truly understand what customer service is all about. read more

Laguna Dental Spa has been my Dentist Office for many years. They treat my family and I with a lot of love and care. They make it like a spa too with massage chairs, scented towel to refresh your face and scented neck pillow. It's amazing! They are honest and do great work! read more

Everyone was very friendly and efficient. The work was done quickly with no problems.

Good customer service and finished my dental cleaning in good time. I highly recommend Laguna Dental Spa.

Absolutely fantastic! Dawn and Dolly are so kind and patient. Dr. Ragaland is knowledgeable, thorough, compassionate, and overall great! Twylla my new hygienist was so gentle and friendly. That was the best cleaning I've ever had. Dentist offices make me skeptical and nervous, but Laguna Dental Spa is a breath of fresh air and I'm so glad I found them! read more

If you're looking for dental implant I would recommend Laguna Dental Spa.. Dr. Daniel Juarros has been my trusted dentist for my procedure for many years. Yesterday 1/16/23 I had a surgical procedure, (one of the process) it went so smoothly with NO PAIN, I trusted his skills and expertise and also his team .. Dawn, Dolly and Giselle they are awesome and very respectful. Thank you ladies ! I will be done coming July with my implants.. can't wait to see the results! Thank you so much Dr.Juarros and the team.!! read more

Dr. Hernandez and all the staff at Laguna Dental Spa are amazing! I would recommend this practice completely. Dr. Hernandez is professional, trustworthy, and does great dental work. She fixed an issue on my teeth that has been bothering me for years in just a few minutes in her office! Everyone is very kind and genuine here and I appreciate the all-women's practice! read more

Great dental practice they do wonderful job very friendly staff ,, Dr Hernandez is fantastic I would highly recommend this dentistry

Just had part 1 of my visit with Dr. LES HOENIG. This place is wonderful! They have such a relaxing environment and the staff are all amazingly sweet! They even had me laughing through out my check up! I was even late and they were very accomodating! I came in for a broken tooth and am having the works done too :) Going in for part 2 of my visit later this afternoon and it's the first time ever that I am excited about coming back to my dentist! Part 2- had my teeth cleaned when I went back and Christine the R.D.H. was so great! I was so comfortable with the warmed neck pillow and back massager running throughout the visit, I was sad to leave! Love this office and highly recommend to all!! read more

Laguna Dental Spa - This office continues to amaze me! This was delivered to my doorstep today just for me! Thanks Laguna Dental Spa!! - General Dentistry Near Me - Elk Grove, California

Been going to Laguna Dental Spa for 30 years because of they're family oriented atmosphere and amazing dental skills. Make an appointment and you'll probably never go anywhere else again. read more

I am so grateful that I decided to change dentists and come here. My husband had been going here for a while and I got sick and tired of being treated badly and lied to by my other dentist and came here. The other dentist (that I left) said I needed $5,000 worth of work done, including 9fillings at $500 a piece. I thought I was being scammed (and so did everyone else) and came to this office and they said I only needed 1filling and it cost me $80. Not to mention they have massage chairs, heated pillows and the nicest most genuine staff I've ever met. They are more interested in helping people then making a buck. I don't usually like to fill out surveys but I felt like they are literally the needle in the hay stack when it comes to getting a dentist.I left that other place 2 years ago and I will NEVER go back. As long as Laguna dental stays in business I will go to them. read more

Laguna Dental Spa - Me smiling... White, clean, healthy teeth. - General Dentistry Near Me - Elk Grove, California

You guys rock!! I look forward to getting my teeth cleaned and I love coming in. Everyone is so kind and they feel like family.

As long as you are dealing with the ladies, you are in safe hands. I just did my Deep Cleaning, and I think I am in love. I am relocating to be about an hour away, but I am planning to keep on coming here for periodic cleaning. Dana rocks read more

An amazing experience! I decided to give it a try and scheduled an appointment with Dr. Juarros for an exam. I showed up at 8am, had my cleaning done by a very kind and gentle, yet very thorough hygienist. She offered me a warm blanket Very relaxing. I was not going to have any treatment done that day, just cleaning and exam. I did have a cracked tooth that required an urgent attention. To my surprise, Dr. Juarros stayed in the office instead of his planned early leave,and fixed my teeth. I had a crown done and a couple of fillings right there,on the same day. I had the best dental experience and was out of the office by 1 pm. When we came back from our vacation trip, a month later, Dr. Juarros sent us a Thank you card with balloons and cookies. That was so nice! Thank you very much! read more

Excellent service and quality care! Let's start off by saying that this office is very different from other dental offices. Once you're in the room they offer you a warm neck pillow and the chair has a back massager. It's definitely more upscale than most dental offices I've ever been to. Their equipment is more up-to-date, including digital x-rays. The pro for this is that the little bite wing they place in your mouth isn't an awkward size and minimizes discomfort. My hygienist was Christine and she did an excellent job. She has a very light hand and isn't placing her hands all over your face a painfully tugging at your lips and cheeks. Her lightness, however, doesn't take away from the cleanliness of her work. She's very attentive and quickly asked if I was all right after she grazed past one of my more sensitive tooth. Definitely enjoyed my experience and will return! read more

Man can't say enough great things about this place. Everyone is very professional and polite. When you first walk in your treated like family. Had my biannual cleaning done and Dana is always spot on and very fast and efficient. Kids have never had a hard time here either. Awesome team with great and amazing professionals. A++ read more

What a wonderful experience! I, like many suffer major anxiety when visiting a dentist, however this team of amazing people have changed this for me. The staff here are so caring! I am in need of major work and I was shown nothing but care and respect. I look forward to all of my visits with Laguna Dental Spa! read more

Best family dental practice in sacramento. I had a fear of the dentist my entire life until I was referred to Dr. Juarros. The entire staff is great. read more

After today's appointment I asked Dr. Hoenig to be my forever dentist! He is patient and asks what he can do to make your visit more enjoyable. Thank you Dr. Hoenig! read more

We just moved to Elk Grove and O found this office on Yelp. My 4yo son and I just got our teeth cleaned by Christine. She did awesome and explained everything she was doing! Super friendly and a very relaxing atmosphere. I enjoyed the massage and warm pillow during the cleaning. We also got checked by Dr H who was also very friendly. We both felt very comfortable probably one of the best Dentist experiences ever. This will be our family dentist for our future. read more

I've spent lots of time in dentists' offices, and this is the best experience I've ever had. Everyone is very friendly, very understanding that it's the last place I want to be, and Dana is so gentle and kind that I don't even mind having my teeth cleaned for the first time in my life. Do I like to go to the dentist? NO! But if I have to go, this is the place I want to go. read more

I love this place! The staff are so sweet and will go out of their way to make you feel comfortable and relaxed. Oh and Dana and Dolly rock!! read more