This was initially a Google Review . Action Auto Responded and this is my reply to their response…read more I can't do a review if i don't rate you at least one star! 0 would have been my actually rating! This might have been what you were you referring to in regards to your normal two step process that eventually became, the master mechanic was looking at the process the entire time. Normally, The two step process is as follows: Hand tightened lug nuts in a crisscross start shaped pattern. That seats the wheel evenly! that never happened. Then the torque at specs. You know as well as I do the mechanic never set the wheel properly. This idea of the experience mechanic watching does not make any sense. If he was watching, and he was not, that has no impact of physically putting the wheel back on! You write well an must have been a very good story teller in school. I give you an A for that story! You know as well as I do, that I did not travel over 5 thousand miles in one month. That would have been one long trip. So whoever logged those miles might be the same person who set the pressure on the torque! Not so good with math!!! Sir, I don't appreciate being called a liar!! The tow truck driver, who was supposed to tow the vehicle never did. I told you that was were the vehicle was going not was there. Where you made up me telling you was locked in a yard-- not!! The tow truck driver never showed up because he claims the truck he sent had to flat tires in the back. Action Auto was the main place I took my truck in 7 years, and you never told me to change the old bolts, so if you had a concern you should have told me. Specifically during the last time you did the job on my tire in May 2026. You make absolutely no sense! Additionally, you told me anytime you change or replace wheels it is a two step process. You told me you torque and then wrench it. Then you told me after I question the process on the video that the 2nd step was the Eric was standing right there the entire time. He did even look the direction of the mechanic the entire time. I don't want to go back and forth with you, but I will say your really lacked professionalism. If I was an owner of a shop and there was any possibility that my shop was the last shop to remove an replace a tire, and that wheel came off. I would have offered more than warrantied parts. However, you don't need to worry about me i am out- I really don't think you cared at all about me! The manner in which the vehicle wheel was put back on is in question! Plus your two step process you claimed was not done. Unless the Veteran mechanic looking away from the work an' a virtually set the wheel. He's good and I like him but he is not that good.

Just moved to the area and the car started leaking fluid searched the reviews and this place had…read moregood reviews. So we choose action automotive, SO GLAD WE DID, they are awesome, very quick to find the problem and fix it. Great price and didn't try to do unnecessary work. VERY professional and friendly place to do business with. I highly recommend them.

My business partner brought his Corvette into Affordable wrench to have his brakes serviced…read more After multiple attempts to have them look at the vehicle because it was running poorly after leaving the shop. We were ignored and told to F ourselves and to leave him a review on Google. All we asked for is a refund of the service charge for the labor only which we believe was fair because we ended up having to take our vehicle to another mechanic who found that the brake pads are installed upside down. Do not ever take your vehicle to this location as the owner does not care about the quality of their workmanship, does not care about any customer service, or honor warranty which is law!

I've been using Bill for all things automotive since 1998 and have recommended Bill to…read moreeveryone. Never a n issue and was always done on time and at a reasonable price. ANDY

Took the Eldorado to your preferred auto body shop, owls, the day after the incident. He said no…read moreestimate needed his words" I'll just work it out with John". Thanks John for crediting the Escalade work- except for the estimate charge. Charge me for an estimate. Then refuse to do the work. What good is the estimate. I only wish it hadn't taken you three months. I could have really used that $2600 during the holidays. That must have been a hell of a three months vacation.

No ripoffs just quality assessment And work. Courteous and…read morefriendly service writers.

Finally a mechanic you can trust! Very competent and good…read morepricing. Owner Anthony friendly, helpful and communicative. Discovered through customer recommendations. Will not take my Mercedes and Toyota anywhere else.

I made an appointment for 8:00 a.m. 4 days ago I left my car there for 4 hours they didn't get…read moreanything done then they made excuses about why they didn't get anything done when I posted a review the owner Anthony lefta message on my machine that told me never to come back he would never take me again who would even think of going to a place that made you walk around town for 4 hours, when the man said it was going to take 2 hours.

These guys are awesome. I was working on Prescott Valley last week when my brakes final went metal…read moreto metal. We reached out and they were able to get us in same day. We were given a reasonable quote to do all four brake and rotor sets but when the rears were inspected, they showed me and said there was no need to do the rears as they were in good shape. They knocked out the front quickly and got me back in the road to the valley. Friendly, honest, reliable. That's hard to find in an auto shop these days. I'd recommend this shop to anyone.

I've been driving past Southwest Auto Clinic for a couple of years now, and don't know why we…read morehaven't taken our cars there for maintenance and repairs. I called them this morning due to a very loud screeching noise that was coming from my front brakes. I was told to stop by this afternoon, which I did. Of course when I got there, the noise had stopped. Isn't that the way it always happens?! When I arrived, Jonathan greeted me outside, he listened to what the issue was and promptly pulled my vehicle in and put it on the lift. It was discovered that I picked up a rock that got caught in the rotor, resulting in the awful noise. No damage was done, fortunately. I can not tell you how much I appreciated the honesty. He charged me a more than fair rate for the diagnosis....nothing. I certainly wasn't expecting that. This is beyond amazing customer service. Since I was there, I decided to ask about getting a quote on a service another establishment told me that I needed to get done asap, which was quite costly and I wanted to get other quotes before committing. Well, he looked at the issue, did a test and it was determined that what I was told was not even needed (replacement of rear leaking struts). There was nothing leaking and it passed the "bounce test" with flying colors. Jonathan told me he wouldn't even quote it because it wasn't necessary work. Thank you Southwest Auto Clinic for your honesty. You have without a doubt earned out business. (the shop is super clean, comfortable inside waiting area, friendly employees).

Great local shop! Corrected a botched repair from another shop. Completive pricing and timely…read moreservice.

Been taking my VWs here for years. They are a VW warranty shop and do excellent work. Never a…read moreproblem and Alex is the best at communicating

Very pleased with overall experience. Good communication setting up appointment. They arrived as…read morescheduled. Performed services requested on my 2014 diesel truck. Quickly diagnosed problem with my 2008 Jeep Wrangler. Needed parts that they normally do not carry. Gave me the choice of ordering the parts from my own supplier if I wanted to. They also performed normal service on my John Deere tractor as well as replaced leaking hydraulic lines. The used filters and lubricants that I supplied. I also supplied the replacement hydraulic line. All work was performed efficiently and in a timely manner. They kept me informed of progress and answered my questions as they worked. There was no mess, no having to take the vehicles to the shop and going back to pick them up. All lubricants were OEM, as well as parts and filters. Overall very pleased with the process. I would recommend Quad City Mobile Mechanic. Easy, clean and efficient!

If you want a shop that is knowledgeable and actually cares about the community, this is it. Jason…read morediagnosed my Tahoe over the phone and had it fixed before my lunch break. Fair pricing and top-tier service. I can't thank them enough for helping me out of a bind first thing in the morning!

Hands down the most honest mechanic around! We had to have…read moreseveral visits to narrow down the issue and he did not overcharge for the multiple visits, Jason is one of the good guys! Glad to find the mechanic my family will use from now on!!