I live in Cottonwood, and this is the only shop that can maintain my Tesla. I have lived in Arizona…read morefor almost 9 years, and as a retired owner of an automotive parts company for 40 years, I have been ripped off at every shop in my town. I stopped in to see what they're about recently, and they are nice people, and seemed to be fair priced. I asked pertinent questions about repairing cars, and he had the good questions. Oh yeah, they're not close to me, being close to downtown Prescott, but they'll shuttle anyone close from the shop to downtown. I think that this place will be my new shop. Steve G.

I took my 2004 Nissan Xterra in for a simple oil change and lub job. Mind you, this vehicle only…read morehas 53,000 original miles on it. Nathan told me that it would only be a few hours and most likely cost less than a hundred dollars. I contacted them a few hours later and was told that I would need a new power steering pump because the fluid reservoir was empty when they checked it. I did not understand how that was because I had checked that just a few days prior. The pump never made any noise and the car turned a little rough anyway, It always did. It was recommended that I do a complete tune-up also. Three days later I was told the car was ready. I went to pick it up and Nathan told me that I would need to replace the rack and pinion gears but it would be alright to drive until they installed their alignment gear. After paying almost 2000 dollars for all the stuff that was performed on this car, I started it up and the new pump that was installed, made a racket just like a bad pump would make. The car steered okay but the "service engine light was on. I asked Nathan why the light was on because I never had that issue before. He checked the code system and two codes came up. One was a catalytic converter code and one was a Nox sensor code. How all this came about, I do not know. Nathan told me to drive the car for a few days to see if the new pump would help the steering. He turned the code light off at that time. I drove the car for a couple of days and the service engine light came back on. I was a bit upset that this was happening after I took it to Cien Motor Sports. I was on the freeway when the car motor stopped and started. I finally pulled it over, luckily, hopefully in time. The motor was hot and the antifreeze had blown all over the engine compartment. I had to have the car towed to a service station. I did not want to go back to Cien Motors at this point. The garage that I had it towed to, inspected it and found the pulley to the power steering pump had come off and was stripped. The nut that was supposed to hold that on to the pump was gone, the pulley had finally slipped off the pump stem and that is what cause the car to stop and overheat. I had to replace the pump, the pulley and the nut which cost me around 900 dollars. I was given the pump that Cien Motor Sports replace along with the pulley and took it back to Nathan. He had me call the owner and I was told to leave the ruined parts for him to look at. Four days later, Nathan called and told me they would reimburse me for the part and labor but they could not reimburse me for the other garage to fix the problem. I had to accept the Cien Motor deal. Long story short, I took a good running, low mileage vehicle in for a simple oil and lube job and wound up paying 1980 dollars to have my mode of transportation almost destroyed and possibly having a very bad accident on the road due to negligence of Cien Motor Sports. I am now into another 2000 dollars trying to fix my vehicle and still am not sure if it will be restored to its original reliance. My trust in Cien Motor Sports and Nathan has been completely destroyed and I will never recommend this company to anyone I know.

This is for the Chino Valley store, second time back and both were excellent. The latest was for…read morewater pump replacement , was quoted a very reasonable price by Brett, and job was completed for what I was quoted and am very happy,and on time. Also I asked Brett if he could check A/C compressor thinking another big bill, I described what was up and he said sounds like electrical problem said he could diagnose for 1/2 hour labor called back said it was some thermal switch. I said go ahead and check it out, called back in no time said it indeed was the switch I said go ahead. Once again hundreds of dollars less than what I was expecting. Do a lot of my own stuff but being 76 there some I will pass on water pump being one, I will be back. Awesome customer service, Brett is excellent. I also met my tech when I picked up, Brandon also very friendly and very helpful. Check them out

This is a great auto shop. DUSTIN, the 2ND in charge is a skilled and knowledgable auto guru. I…read morehad asked him to go over my 14 yr old Toyota. Actually asked him to "find something". He only advised that I think about the tires, showing me the wear. He was right too. Nothing else. How honest is that! Great auto repair shop!

I highly recommend Casey's Auto Repair. I was having mechanical issues with my 1946 CJ2A Jeep. I…read moreinitially took it to Summit 4x4. After waiting several days and paying over $800, I was told it was fixed. I wasn't. I called and left a message but never heard back from them. Needless to say, I will not be using them again. I then took it in to Casey's and he promised to look at it that day. The next morning, Casey called and said it was ready to be picked up. His pricing was very reasonable. I've been driving around town ever since. Thanks Casey! my new go to auto mechanic.

I have a 1954 Chevy truck that i brought now twice to Casey for repairs. Both times the repairs…read morewhere executed in a professional way exactly the way i wanted it. I love Auto repair shops who fix problems the first time where you do not have to go back again and again for the same problem. I have been to other places and all i got was a big bill and the problems where not solved. Casey is one of the few who still knows how to fix older cars even if they do not have a computer on board. Having twice a positive experience i highly recommend Casey's place for any repairs.

Very friendly and considerate folks. I had my oil changed at another shop, who found a nail in a…read moretire and also recommended a new battery. Since the other shop isn't in the tire business, I went ahead and scheduled an appointment with Dunn's for the tire repair and battery diagnosis. Ultimately, the battery was found fine and the repair very minimal in price. They didn't make much off me the first go around but found a returning customer.

Paid DUNN'S close to $1,000 for rear diff work; in 3 months it failed and cost nearly $3,000 more…read moreto fix elsewhere. A second shop said the failure was from improper work. Their alignment was also wrong. We asked DUNN'S to make it right--silence. Filed BBB and Arizona AG complaints and got ~$800 back via NAPA warranty, not the owner. Total hit was ~$4,000; we're still out almost $3,000. If this shop wrongs you, report to BBB and AZ AG--it's quick and helps. Very disappointed

I wouldn't take my vehicle anywhere else…read more David and team have done all my maintenance and modifications since they opened. Iconic always exceeds expectations. Jenny in the front office is hyper-attentive and personable. I could not be happier.

Iconic always delivers solid work. Just had the Banks grid heater delete, EGR service, serpentine…read morebelt replaced, and the valve and CCV covers replaced. Just a great team at Iconic!!! Thank you to everyone at Iconic for keeping my truck rolling down the road. And thank you Jenny for always letting me add last minute stuff to my work order...LOL!! Iconic's the place for me and my truck (2017 ram 2500 CTD).

While visiting friends in Prescott, we took our Audi A6 to Twin Lakes Auto to have the rear brakes…read morechecked because they were making noise. Josh and Jen were amazing. Not only did they find our brakes were fine but found the cause of the noise. It turns out we had a screwdrive kick up from the road and was scaping the inside of the wheel. Josh said he had seen a lot of things but never this before. We were treated so well. I would highly recommend you take your vehicle to Twin Lakes Auto if you need any automotive service. They are such great people and will treat you fairly and provide such value to their clients. Can't say enough good things about Twin Lakes Auto Service

Josh knows what he's doing. Twin Lakes is an honest and…read morefair automotive service company: Good value. They handle simple things like oil changes & lub jobs as well as major components replacement. I'm having my steering gear replaced next week. I trust Twin Lakes Auto Service and you will too. Twin Lakes is very busy so make an appointment. Tib Thibedeau

We have been going to see Shawn for a few years. Friendly and very through service every time. His…read moreprices are less than others and he always gets the job done. I can wait for oil changes while walking to town to grab a bite. We trust him with our two jeeps and have recommended him many times to others.

Shawn responded to detailed problem when others simply ignored me. Very helpful & ready to hire…read morewhen one last Hail Mary hack solved the problem, Will definitely call Granite Alley for my next repair.

We're new to Prescott and had a front-end problem with our Honda. We took it to 4 other…read more"mechanics" in our previous residence with no luck getting it solved. This guy had it diagnosed and fixed in a few hours for a very reasonable price. So far, so good. We'll be back.

Always get me in when I need. Very honest man. Doesn't take advantage of people. Fair mechanic…read more Quality work. I've referred many people to him all love his work and fair prices!