My Daughter took our Chevy Blazer into them because we couldn't get our Chevy Blazer started! After…read moreit was a determined that the Fuel Pump was the culprit they replaced it. My Daughter needed a ride home and they gave her a ride. Then they called and sent someone to pick my Daughter up and take her back to Brian's because the car was fixed. We live in Prescott and I will only use Brian's for any future repairs !!! Plus their prices are so reasonable. We thank God for Brian's and their Staff!!! My Daughter is Desiree Wilson.

Horrible experience start to finish. Took pur car in for suspension evaluation after the…read moredealership quoted us for an entire front and rear suspension replacement. They told us, great news the back has no issues, you just need the front redone sweet we get that scheduled, after completion I thought it was wierd all we got was a receipt, no diag notes or mechanic check sheet. fine, go home, its still clinking when we drive. ok take it back in thinking they need to fix something, nope they now tell us the back needs full replacement, another over a thousand dollar quote. They thought they could get us in for half then make us pay double when we find out the whole thing did need replacement. I go in to ask for mechanic notes on all the visits and was told they dont have them. when I pushed she states we do have them but they are only available upon request, at which point I remind her I just requested them. I was told to pick them up from their second location the next day. ok fine. I show up to pick them up and the lady acts like she has no idea what im talking about. once I explain she then makes it clear she is fully aware of the conversation the day before (as i knew she was because i was in front of the other employee while she called this one) She then says she will not be giving me anything and will be calling the cops if I do not leave. Their notes incriminate themselves and we will be pursuing this. They are dirty crooked bullies. Buyer beware do not take your vehicle here they are shady. I have canceled my card used there and got a new number for it because I dont trust them with my Financials. ​

Wow, just wow. My experience I had with Jacob was amazing. Also, Shawn and Eric were fabulous…read more They were all friendly and helpful and very busy. I told them they needed to expand, lol. My car battery was dead and I was also missing a part to secure it. Jacob walked me out to get the old battery and found the part that I needed. With this kind of customer service it has WON my future business. I WOULD RECOMMEND

Jeremy was very pleasant. And thanks to the tech that found a very important bolt that was missing…read morefrom another auto company where I had my brakes done. You saved my life! Very clean waiting area. A really nice first time experience. Thank you!

These guys are awesome. I was working on Prescott Valley last week when my brakes final went metal…read moreto metal. We reached out and they were able to get us in same day. We were given a reasonable quote to do all four brake and rotor sets but when the rears were inspected, they showed me and said there was no need to do the rears as they were in good shape. They knocked out the front quickly and got me back in the road to the valley. Friendly, honest, reliable. That's hard to find in an auto shop these days. I'd recommend this shop to anyone.

I've been driving past Southwest Auto Clinic for a couple of years now, and don't know why we…read morehaven't taken our cars there for maintenance and repairs. I called them this morning due to a very loud screeching noise that was coming from my front brakes. I was told to stop by this afternoon, which I did. Of course when I got there, the noise had stopped. Isn't that the way it always happens?! When I arrived, Jonathan greeted me outside, he listened to what the issue was and promptly pulled my vehicle in and put it on the lift. It was discovered that I picked up a rock that got caught in the rotor, resulting in the awful noise. No damage was done, fortunately. I can not tell you how much I appreciated the honesty. He charged me a more than fair rate for the diagnosis....nothing. I certainly wasn't expecting that. This is beyond amazing customer service. Since I was there, I decided to ask about getting a quote on a service another establishment told me that I needed to get done asap, which was quite costly and I wanted to get other quotes before committing. Well, he looked at the issue, did a test and it was determined that what I was told was not even needed (replacement of rear leaking struts). There was nothing leaking and it passed the "bounce test" with flying colors. Jonathan told me he wouldn't even quote it because it wasn't necessary work. Thank you Southwest Auto Clinic for your honesty. You have without a doubt earned out business. (the shop is super clean, comfortable inside waiting area, friendly employees).

This is for the Chino Valley store, second time back and both were excellent. The latest was for…read morewater pump replacement , was quoted a very reasonable price by Brett, and job was completed for what I was quoted and am very happy,and on time. Also I asked Brett if he could check A/C compressor thinking another big bill, I described what was up and he said sounds like electrical problem said he could diagnose for 1/2 hour labor called back said it was some thermal switch. I said go ahead and check it out, called back in no time said it indeed was the switch I said go ahead. Once again hundreds of dollars less than what I was expecting. Do a lot of my own stuff but being 76 there some I will pass on water pump being one, I will be back. Awesome customer service, Brett is excellent. I also met my tech when I picked up, Brandon also very friendly and very helpful. Check them out

This is a great auto shop. DUSTIN, the 2ND in charge is a skilled and knowledgable auto guru. I…read morehad asked him to go over my 14 yr old Toyota. Actually asked him to "find something". He only advised that I think about the tires, showing me the wear. He was right too. Nothing else. How honest is that! Great auto repair shop!

I have no words but 10 stars! I have never been treated so kindly, the customer service was better…read morethan a 5 star resort. My truck, Ford F150, has been having issues and I have not been able to take care of it in a one stop shop until I found Bob's Complete Auto Repair in Chino Valley. Thank you Bob and the ladies that went above and beyond.

I have been going to BOB's C.A.R for service on both of our vehicles. I would rate them 10 Stars…read more They are honest, pleasant to work with and have a team of mechanics you can trust. I recently called because our car battery died, and I was having someone come to jump it. When I called Cristiana was so very accommodating and fit me into their schedule. . They had the new battery installed and ready to go in an hour. This team of professionals are the best! I highly recommend them for your car's needs.

Noah and his staff are top notch, professional, courteous and timely…read more I would highly recommend this location in Prescott AZ.

They got me right in and proceeded to do the required work. Place was clean and pleasant. Quick and…read moreefficient. I will definitely hire them again.

It's a sweet deal when you find a mechanic that's honest, friendly and fair priced. Kevin has done…read moreseveral jobs for me and I'm so happy with his service. He communicates well and provides photos of work in progress- full transparency! He goes above and beyond, and I really love supporting a family owned business. I highly recommend!

I first went to KB's Automotive because the mechanic I was going to was scheduled out for over a…read moreweek. Being a retired widow, with one car, that was impossible for me. I found KB's and they scheduled me for the next day. They are, very knowledgeable and fair priced. My last experience: My car died at Sunset Point Rest Stop on I-17, after a few days in Scottsdale. I called AAA and got a tow to KB's. On arrival and after the unloading of my car from the tow truck, Mrs. KB offered to unload my packed vehicle and took me, my luggage and my dog right to my door, and proceeded to help me unload my belongings. My car was ready the NEXT DAY! The issue, rodents chewing on wiring while parked in Scottsdale. Kevin will do all possible to accommodate you with knowledge, fair prices and going "the extra mile." Lynda B - Prescott, AZ

Very quick and efficient service. I had a tire in need of repair. They were able to get me in right…read moreaway. The tire was repaired in just a few minutes while I waited and the staff were very friendly. I will go here for my next car service needs.

I love coming here! I seem to get an appointment really fast when I call. I do all of my oil…read morechanges and tire stuff here for my jeep cherokee. The quality is top notch and they almost always take my car back within minutes of arriving. There is a really nice shady area you can sit outside. The value for what they do is outstanding. They explain what they have done and always call me before ordering anything extra. I highly recommend and am thankful they are here in Prescott. It's also fun to walk over to the nursery across the street and look at plants.