Excellent quick oil change place. Last time I went in for a…read moresynthetic oil change. it took less than 7 minutes to get me on the platform. They checked all lights ( headlights, brakes, backup etc ) and topped off all fluids. Unfortunately one of the techs broke the oil pan screw during the oil change and I was informed that I'd have to drive to a close mechanic for drilling and repair. Long story short, the manager followed me to the mechanic, gave me a ride home, picked me up and drove me back when finished AND ended up doing the oil change and repairs for FREE. They did the right thing and made a long time customer out of me. I'll definitely return !

Oil change tire rotation , replace high beam lamp...Great service Adam was very clear on service…read moreestimates and helpful . I appreciate service like this especially when I'm on the way to a road trip .. Good place never has let me down !

They were very kind and patient with me and took the time to really explain everything - unlike…read moremost other shops I've been to here that'll take advantage of those who aren't well versed in auto mechanics and what not... I was frustrated with many of the big name auto shops around here, I absolutely dread having to take my car into the shop and how much anxiety I'd have wondering how much this was ACTUALLY going to end up costing me or if a mechanic might accidentally break something in my car that's expensive to fix and have to wait days for a certain part they have to always order and how much money that would be, what if they really mess up and cause severe, expensive damage to the car? These are questions rattling in my head every single time because of so many bad back to back experiences at different auto shops in town. So, when I was researching places in town when it came down to needing an oil change again, I was hesitant and unsure of where to go. After calling around, I decided to try Heaths. They were kind, patient, and helpful on the phone and I could just tell they were friendly people from how they spoke with me on the phone. I explained to them the issues my car still had because of the previous experiences at other auto shops, and needing JUST an oil change. They were understanding. At the end, they printed out the different things that they found that should be addressed soon, even put in timeframes for when I should start looking into it. They didn't break anything and they only did the oil change as asked and the other routine/typical things they do. They listed the prices next to the issue they listed on the paper they gave me, which I really appreciated because I expressed to them how frustrated I was with auto shops and not having transparent pricing - like, people will still pay what they need to pay, just list the amount you're asking for next to the service requested - just be upfront. So I really appreciate that and when I'm in a better financial situation to address the issues they listed, I will definitely be going back. I can actually see how much to expect to pay so I can start adjusting my current budget accordingly to fit that goal of getting needed work done on my car. The BEST part - when I left, I went to go pick up my child from preschool. When she climbed up to her seat, there sat a little teddy bear with a Heaths Auto Shop T-shirt on her car seat, buckled. Cutest thing ever. From that moment I was like, yep, this is my car place.

I requested a quote for brake pads and rotors for my 2018 Chevy Silverado F ton and was quoted…read more$1000 so I did them myself for $200! I received a rather snarky have a good day when I told the girl that that wasn't going to earn my business then she hung up!

Great hometown service, everything explained properly and all concerns addressed. The service and…read morequality of work is one of the best places I have been to. The price for n oil is good price but Nick let me know what kind of vehicle you have. Mine did not require full synthetic I was able to use a blend. Definitely recommended and will be back in 5k miles !

I want to thank JD & his team for being so kind to my family and I. At a time of a car issue while…read moretrying to get back home to California he was very patient and helped us out as much as possible. Very honest and kind man who took time explain everything as him and his team looked at my car. I highly recommend this place if you need any help with your vehicle! Great team and such excellent service. They made us feel at ease at time of something so stressful!!!

Just moved to the area and the car started leaking fluid searched the reviews and this place had…read moregood reviews. So we choose action automotive, SO GLAD WE DID, they are awesome, very quick to find the problem and fix it. Great price and didn't try to do unnecessary work. VERY professional and friendly place to do business with. I highly recommend them.

On Monday 12/8/25, I contacted Action Automotive & spoke with Jeff (Service Manager) to discuss…read morehaving work performed on my truck. We went over the issues & pricing for the work to be performed. Tuesday 12/9/25, I called Jeff to discuss availability & when I could bring my truck in. I was told Monday morning. Monday 12/15/25, I delivered my truck first thing in the morning & went over the symptoms again. I was told I would be called the following day with an update. Tuesday 12/16/25, After not receiving an update, I called & spoke with Justin (General Manager). I was informed that they were not able to duplicate the problem during a cold start, to which I replied that the issue happens during a warm or hot start. This was already thoroughly discussed several times. I was told that the Service Manager had failed to provide that information. Justin then pulled up my work order on the computer & found that yes, the information had been documented in detail. Again, I was told that I would be contacted the following day with an update. Wednesday 12/17/25, After not receiving an update, I called to learn the status of my truck. Justin informed me that Eric test drove my truck to Paulden & back to bring the engine up to temperature. He also allowed the truck to idle in the parking lot for an extended period & that there was no starting problem. I was told I would be called the following day with an update. Thursday 12/18/25, After not receiving an update, I once again called to find out the status of my truck & spoke with Justin. I was informed that they had yet to find the problem. During several of these calls, I was asked if this vehicle was my daily driver, to which I replied that it was & the repairs should be as prompt as possible. Friday morning, 12/19/25. I arrived at Action Automotive prior to the business opening. I found my truck in the front parking lot near the street where it had been stored overnight. Both doors were left unlocked. Furthermore, upon opening the rear hatch, I found my tools scattered across the bed of the truck. I have driven that truck in excess of 100K miles with those tools in the back & have never found them out of place. Someone had to drive my truck fairly hard to accomplish that. According to the odometer reading, the Paulden test drive story was pure fabrication. I went into the office to inform Justin that I would be taking my truck home after what I had found, as I no longer had any faith in this shop. This generated a profane tantrum from Justin, attempted intimidation & the refusal to return my vehicle key. The key was eventually "located" & returned. The original starting problem reoccurred the following day. EDIT: REPLY My truck's doors were left unlocked overnight(s) in an unsecured parking area near the main street. The tools in my truck were scattered across the bed by an aggressive driver. The odometer reading proves that the Paulden test drive story is false. You were not there & the story your son is telling you, is also false. There is a recurring theme in the negative reviews you've received. Very revealing how the common reply is to deny, deflect & initiate a personal attack upon the customer.

From their front of house Tire Experts, to the…read moreprofessionally trained and highly skilled technicians in the garage. This is one of the best experiences I've ever had when taking care of my vehicle. Not only do they have the most competitive prices I've seen anywhere, but they're hard-working dedication and honesty shines through in all the aspects of their work. Trust me, once you use them you will be a client for life and so will your family and friends!

My husband called a few days before I had my appointment to order tires for my car. Paul was great!…read moreHe knew exactly what we were wanting for my new tires and ordered them for us. I called to confirm that they had received the tires and was told to come right down and they would get everything done for me. When I arrived about 30 minutes later they said they were running a little behind but would do everything to get me out quickly. I was there for no more than and hour and left with my brand new tires. The prices matched what we saw online which was fantastic. I would highly recommend Tire Pro's for your next set of tires!

Came in for a routine oil change and they caught low coolant plus some damaged suspension…read morecomponents. The team explained everything clearly, gave a fair quote, and upon approval of the quote had a very quick turnaround time. Parts arrived within 24 hours and the repair was completed under the quoted time. Most of the staff I interacted with, front of house and master tech, were excellent and kept me updated whenever anything came up. A couple interactions weren't as helpful, but overall a very positive experience and I'd trust them with my car again.

We have been extremely satisfied with all services received over the years from Jason and his Crew…read moreat Pep boys. Today's true test came as we encountered a large screw in our tire and Brian expedited our vehicles repair and within a very short time we were on our way .. Thank goodness for wonderful, honest and experienced businesses.

Had Korey at The Rod Shop spray my entire 2008 Toyota FJ Cruiser with a bed liner material called…read moreMonstaliner. The color I chose was called Dirt Bag which is a "Flat Dark Earth". The project turned out AMAZING and Korey did a fantastic job. Totally satisfied and very impressed with his attention to detail and professionalism. His shop and skills are well worth your time and money!!!

I took a day trip to Prescott and My car was making a screeching noise when i got up there, so I…read moretook it into them before heading back down the hill. Korey was extremely helpful, he replaced some belts, serviced the engine (I was way overdue anyway for an oil change) and took the time to even detail the interior for me. ( I am a mom of 2 so you could imagine what the back seat might look like). The service was fast too which was a major plus. I would highly recommend them to anyone needing car services.

lube oil filter and rotation very good service car delivered quicker than expected and got to hang…read morearound a big Walmart while I waited

Noah and his staff are top notch, professional, courteous and timely…read more I would highly recommend this location in Prescott AZ.

They got me right in and proceeded to do the required work. Place was clean and pleasant. Quick and…read moreefficient. I will definitely hire them again.

We'd 5/13/26 Called Rick to see if I could get an oil change…read morefirst thing in the morning he said be here at seven and I was they were very accommodating. Just waited about an hour. They did very extensive inspection. I was very impressed with the pictures they took of everything everything came out great. This was on a 2016 GMC Acadia got a full synthetic oil change for $77. That was the cheapest around really glad I came there. They keep their prices the way they do. I'll be back. Thanks again Rick see you next round hopefully

From the moment I contacted this shop, I could tell they were different…read more I was helping coordinate repairs for a mom who really needed support, and the way this team responded was nothing short of incredible. They were respectful, thoughtful, and extremely thorough, and the quality of their work speaks for itself. What impressed me most, though, was their generosity and integrity -- the kind you don't see often and never forget when you do. They handled everything with professionalism and grace, and made an overwhelming situation feel manageable and hopeful. If you're looking for an auto repair shop you can trust completely -- not just with your vehicle, but with your peace of mind -- this is it.