Just moved to the area and the car started leaking fluid searched the reviews and this place had…read moregood reviews. So we choose action automotive, SO GLAD WE DID, they are awesome, very quick to find the problem and fix it. Great price and didn't try to do unnecessary work. VERY professional and friendly place to do business with. I highly recommend them.

This was initially a Google Review . Action Auto Responded and this is my reply to their response…read more I can't do a review if i don't rate you at least one star! 0 would have been my actually rating! This might have been what you were you referring to in regards to your normal two step process that eventually became, the master mechanic was looking at the process the entire time. Normally, The two step process is as follows: Hand tightened lug nuts in a crisscross start shaped pattern. That seats the wheel evenly! that never happened. Then the torque at specs. You know as well as I do the mechanic never set the wheel properly. This idea of the experience mechanic watching does not make any sense. If he was watching, and he was not, that has no impact of physically putting the wheel back on! You write well an must have been a very good story teller in school. I give you an A for that story! You know as well as I do, that I did not travel over 5 thousand miles in one month. That would have been one long trip. So whoever logged those miles might be the same person who set the pressure on the torque! Not so good with math!!! Sir, I don't appreciate being called a liar!! The tow truck driver, who was supposed to tow the vehicle never did. I told you that was were the vehicle was going not was there. Where you made up me telling you was locked in a yard-- not!! The tow truck driver never showed up because he claims the truck he sent had to flat tires in the back. Action Auto was the main place I took my truck in 7 years, and you never told me to change the old bolts, so if you had a concern you should have told me. Specifically during the last time you did the job on my tire in May 2026. You make absolutely no sense! Additionally, you told me anytime you change or replace wheels it is a two step process. You told me you torque and then wrench it. Then you told me after I question the process on the video that the 2nd step was the Eric was standing right there the entire time. He did even look the direction of the mechanic the entire time. I don't want to go back and forth with you, but I will say your really lacked professionalism. If I was an owner of a shop and there was any possibility that my shop was the last shop to remove an replace a tire, and that wheel came off. I would have offered more than warrantied parts. However, you don't need to worry about me i am out- I really don't think you cared at all about me! The manner in which the vehicle wheel was put back on is in question! Plus your two step process you claimed was not done. Unless the Veteran mechanic looking away from the work an' a virtually set the wheel. He's good and I like him but he is not that good.

Great hometown service, everything explained properly and all concerns addressed. The service and…read morequality of work is one of the best places I have been to. The price for n oil is good price but Nick let me know what kind of vehicle you have. Mine did not require full synthetic I was able to use a blend. Definitely recommended and will be back in 5k miles !

I want to thank JD & his team for being so kind to my family and I. At a time of a car issue while…read moretrying to get back home to California he was very patient and helped us out as much as possible. Very honest and kind man who took time explain everything as him and his team looked at my car. I highly recommend this place if you need any help with your vehicle! Great team and such excellent service. They made us feel at ease at time of something so stressful!!!

The owner of the shop diagnosed my rear end noise and it was going to be an expensive repair he was…read morevery honest about it and told me it was time to trade the car in wasn't trying to dig me for money good experience

Highly Recommended…read more You can feel a little helpless when your son/daughter away for college has car trouble. My son had significant car trouble with his Xterra and Dave really took care of us. It was an old Xterra so finding someone to work on it was hard enough. Dave treated us like family. With the car back on track, my son can focus on his school again. Thank you Dave. Mike and Charlie

I appreciate all the goof work the shop does for us. The only shop I will patronize for our…read morevehicle. The shop was a referral, I'm glad we found them.

So far so good. Very honest and helpful. Had seen my car before and takes good care of it. Great…read morecustomer service.

Finally a mechanic you can trust! Very competent and good…read morepricing. Owner Anthony friendly, helpful and communicative. Discovered through customer recommendations. Will not take my Mercedes and Toyota anywhere else.

So grateful for this local shop! They are consistently reliable, honest, and professional!read more

Great local shop! Corrected a botched repair from another shop. Completive pricing and timely…read moreservice.

Been taking my VWs here for years. They are a VW warranty shop and do excellent work. Never a…read moreproblem and Alex is the best at communicating

I always purchase a new set of tires with the road hazard warranty. Big O's is nationwide. But a…read morewarranty is only as good as whether or not a shop will honor it, or is interested in doing warranty work. With this particular location, it really depends on who's working the desk that day. Disappointing...

I don't get the lower review ratings for these guys. Some of the nicest most efficient, friendly…read morepeople I've ever worked with. They take great care of me and my wives cars. We would never go anywhere else. Joey Hair by Joey Salon

Just good honest people I have 3 different cars that they…read morehave serviced or repaired and they have always done what needed to be done completely and in a timely manner. Good service, quality work, and a fair price

The 12/2/24 Went in for oil change, my appointment was…read morefor9:30. I was on the rack at 9:45. I was out by 10.:00 Total cost $62. I'll be back. I got an estimate four shocks & struts And alignment parts, and labor $1,400 I'd say that's pretty fair