This place was awesome. Easy to find and the tellers or cash handlers were very helpful and quick…read more Will be coming back to exchange currency. Peso to dollars or dollars to pesos, of course in a pinch. Rates are much better down south, but this place does great. Thank you again.

Only one person working and the second one was taking half a hour to change her trash cans so…read moreannoying

It took 45 minutes to verify a settlement check and then they didn't want to talk to the…read morerepresentatives in which the settlement check came from and they had to get verification from their supervisor who was not here on site but the ladies were nice enough that we were able to cash this check over $4,000 thank you ladies for this experience

Out of the few locations I frequent, this one is very much preferred…read more Maricela was very tentative and quick with the transaction (Check Cash) Don't mind the fee, doesn't sound to excessive to me Might just have to frequent this location more often from now on!

They are racist, i went in to get a loan and they wanted to fax something to my job. Why do you…read moreneed to fax anything to my job if i brought in my most recent pay stub? They only offered me $50 i didn't take it! I went to their other office on Wilshire in LA and had NO problem they understood i was a salary employee unlike the office in Norwalk who didn't ask! And i got a loan for $255! It's all about where you go. I don't recommend you go to their Norwalk office though

Convenient, Safe, and Friendly staff. Honest employees, highly recommend this companyread more

Great service friendly staff! Quick loan got me out of a…read morejam. Would highly recommend

People are efficient no nonsense I got there waited for about five minutes because they were busy…read more. got to the window had my information gave them my stuff .. took care of business.. after about ten minutes

Thanks for helping me while I was in a bine. The customer service is great!!!!!!!!!!!read more

Great service. They took good care of me. He went above and beyond to verify my check after hours…read more Very impressed.

Was pretty sketch about cashing a check here but I really needed it. Michael was great when I…read morewalked in. Great service with a smile. Thank you!

Worst Wells Fargo branch I've dealt with. They never answer the phone, and when someone finally…read morepicks up, they refuse to give any information and tell you to come in person for everything. Customer service is terrible, employees act like helping customers is a problem, and deposits take forever. Completely inconvenient and disappointing.

Absolutely ridiculous. I am writing on behalf of my staffing company and our employees. We have…read morenever had an issue verifying our employees checks. And for those in need of a cashing place we have always referred ACE. But that is all going to end starting today. We will be telling our 300 person roll call to go somewhere else. The customer service was awful when trying to verify and when they refused to help our employee stating "His name wasn't verified" when that is the first thing I said over the phone. Now this reflects poorly on us and I would really like to see a resolve for this issue.

If I could give a "0" I would. Company fails to screen and…read morethen properly train employees on how to attain proper customer service skills as it is evident by my interaction this morning with some LOUT named "luis ", at the facility located in the corner of pioneer boulevard and imperial highway in Norwalk CA. This LOSER hasn't grasped yet that in order to keep employed, people need to be willing to come into his business and -if he had any grey matter-he would understand that he needs to make this HIS BUSINESS. . He hasn't learned that when someone POLITELY asks a question, he needs to POLITELY ANSWER IT, even if it you perceive it as being put in an uncomfortable position and when said question is merely to get clarification on same shady company policy. No need to get angry. No need to try to talk over people or interrupt when someone is trying to explain. NO NEED TO TAKE IT PERSONAL. Oh wait!!!!...perhaps he was just trying to impress the girl he was training???!!!! IMBECILE!!!!!!

I had an emergencency where I needed a quick loan that day . Maria was incredibly helpful and made…read morethe whole process quick and stress-free. She was kind, professional, and efficient. Great customer service!

The year was 2025 and I was feeling finer than 20 mother flowering dimes. Just kidding. I called…read moreand asked if they were able to cash a settlement check that I had received because I was disrespected at Walmart. A class action one so I thought this place was going to be packed because everybody gets disrespected at Walmart, you feel me? Anyway, they close around 8:00 p.m. if I remember correctly. I called at 7:30 or so and asked if they would be able to help me out with my big baller check. They said sure and asked how much it was. That's when I got nervous. A lot of people and or check cashing spots aren't used to people that handle this amount of money like myself. I let her know that it was about $21 and change and she said oh okay yeah come on in. The relief I felt was similar to the time I left the Jerry Springer show studio after finding out that the baby was my best friends instead of mine. That is probably one of the best moments of my life. Anyway, going back to the phone call. I was greeted with the angelic welcoming warm voice of a young lady named Maria. She told me her name and I thought it was talking to Aaliyah. She really rocked the boat when she told me that the check amount wasn't anything but a number I'm just kidding none of that happened but she was very professional and welcoming over the phone. So I showed up 45 seconds later drunk as hell jk again but yeah it was the smoothest a check cashing transaction has ever went. She was fast friendly and professional. I would say more but I'll just say that the customer service was exceptional. Maria was the best and she's a dodger fan so extra brownie points for her. I love you, Maria!

Horrible location. No A/C in office with only 1 employee at the their station. Especially on a…read moreFriday there should be more than 1 peron until closing. The process is time consuming for every customer, which makes everyone else impatient and upset. The A/C need to be fixed and there needs to be more employees. Never go to this location if you can help it.

I've been going to this place for a few years now, back when Sandra was working at this location…read more Now it's Diana and Juanita helping me out and they are very pleasant to work with and process my items quickly. Keep up the good work ladies!

Kind , calm and accommodating. No fuss! These ladies provided me quick fast service with a smile.read more

Horrible customer service they leave you on a waiting call for like about five minutes when you get…read morethere they can't give you the right information and they always their system is down. Their email is not working so I recommend not coming to this place.