Outstanding!! Quality auto repair shop. Repaired my air conditioning quickly and at a reasonable…read moreprice. Will definitely return for future work

Had an unexpected serious problem with my brakes... A family member highly recommended Lee's…read moreAutomotive in Westminster so I got my car towed there after they closed on a Friday evening... They were able to work on it Monday due to some cancellations (because they are so good they can be booked up) and repaired the brakes and checked some other things... The car was done on Monday afternoon... They did great work and the price was lower than I expected... Will definitely be using them in the future!

Had a new GY tire losing air, I stopped in without an appointment. I found it had a nail in the…read moretread so and they plugged it right up and I was in my way.

always incredible and quick service. I've been using Jared for all my car needs for 6 years! He…read moredoes my parent's vehicles as well. He's done oil changes,brakes,rotors,control arms, an alternator for me everything you can imagine. He's even replaced a transmission. Well worth your money every single time!

I called and they hung up twice on me and my buddies face while we're just trying to get tires…read more This is a joke of a business

They tried to up the cost of a fuel pump by about $150 on me. I bought an identical new one…read moreelsewhere and had them install it as my car was there already and I didn't want to pay for a tow to a different shop. I'm not even a car guy and I knew they were trying to overcharge. Beware of this place. Edit: Thank you to the owner for the acknowledgement. But the pump I purchased elsewhere was brand new, and the same make and model as the one your shop was trying to sell me for a lot more.

My car was making noises when I was breaking and the international foreign car service team took…read moregreat care of me! They are reasonably priced and got my car back to me the next day.

I recently purchased a 2021 Subaru (with only 8,000 miles on the car) from Bob Ruth Ford. I had it…read moreinspected at Caples Car Care, and it failed the inspection for window tint and an exhaust issue. I brought the car back to Bob Ruth Ford and they removed the tint and did what was needed to the exhaust so it would pass MD state inspection. When I brought the car back to Caples Car Care, they failed the inspection and told me that Bob Ruth Ford did an inadequate repair, and I would have to pay them to fix the issue or would have to pay another fee to re inspect the work if I took the car somewhere else. I had them give me the car back and I took the car to another approved MD inspection station this morning and it passed. I feel verry taken advantage of by Caples car care!!!!!!

I have been using these guys for years. They have always done a great job and are very friendly.read more

Mercedes Specialists are the best in the business. Dealerships are objectively awful when it comes…read moreto actual challenging repairs to a Mercedes. This team is top notch, intelligent, and professional. Each person at Mercedes Specialists is smart enough to sit in an air conditioned office doing desk work as white collar professionals. We as a society are fortunate that they do what they do. Justin, Ian, Tom and the entire team are the best. Period. I've spent embarrassing amounts of money at dealerships and here. When the dealer destroyed my car, Mercedes Specialists meticulously trouble shot each issue and got my very old car up and running like it's a current model of the show room floor. Thank you, Mercedes Specialists!

Top quality service that is responsive and excellent value for money spent. Several issues were…read moreuncovered and each was explained fully and prioritized for near and mid-term actions. Very happy with time and money spent.

This is a well run and honest garage. Jeff is a top-of-the line mechanic and Michelle is always…read morepleasant to work with. Prices are fair and you will be treated well.

Excellent service, great prices and honesty! I'll return for sure. If you live in the area I…read morehighly recommend Francis Automotive.

I was unimpressed bt this location…read more 1. The manager was just rude. Ownership should look into replacing this guy. 2. After spending $1600 on tires I believe it reasonable that the tires be inflated to the proper level. However these jokers sent me home with half of the PSI than my vehicle and the tires requires. This forced me to return a day later and get them to properly fill tje tires. Keep in mind I had alreay spent 4 hours of my time so they could put them on my truck. Ugh Just a bad experience

I scheduled an appt online and went in for a slow leak on one of my tires. The person who greeted…read moreme was friendly and helpful. The tire was repaired within an hour, which seemed reasonable. They did suggest some other items, wiper blades, oil change, etc., that I didn't actually need right now, but didn't pressure me on any of it. Overall, a good experience.