Cassidy (Kevin) Locksmith is a service I have always wanted to review, but was a) too ashamed to publicly admit I'd locked myself out of my house enough times to leave a review, and b) assumed people would overlook another 5 star review. But here we are. To folks who had to search for "Locksmiths" in order to see this: I assume it's been a day. Please know I wrote this with you in mind. I got lucky that I called Kevin on my worst day, and 8 years later, I want others to find the best/safest option too. Kevin is responsive, professional, and exceptionally skilled. As a service provider attending to requests in (often times) suboptimal circumstances, he made sure that there were no questions left unanswered: from initial call to final payment. I appreciated his clarity, honesty, and focus. Nonjudgemental, no showmanship, no nonsense. To be clear, I was none of those things (on the inside) when I called him in a panic. Personally, I'd rather break and replace a window than admit defeat if I've been locked out of my home due my own forgetfulness. Kevin was kind enough to ensure that my ego didn't cost me a 2 week old lease. And when our apartment complex was broken into years later, he was my first thought for safe lock replacement. If you've read this far, you're likely waiting on the first locksmith you called or hoping this might be the guy to call. This is the guy. read more

Couldn't have had a better experience! Kevin is a great communicator, super friendly, and did great work in a quick & convenient fashion. Highly recommend. read more

We've been calling Kevin for years for various lock smith services. yes, I've lost my keys. he's always able to take care of us in a timely manner, considerately only fixes what's broken that saves one money. Kevin is a good communicator and very knowledgable in his line of work. He's friendly and efficient. Your call to his company will always be returned. Kevin has been our locksmith apfor at least twenty years. He's a keeper! read more

Kevin is a great guy, who came to our house and solved a number of lock issues that had been problematic for months. Such a relief to have it all resolved at once! He was responsive, fast, and his rate was very reasonable. Highly recommend. read more

Look no further for a tip on a great locksmith. Kevin is the master plus more. He came by my place to help secure my front door and I was prepared to spend extra to replace my existing lock for what I thought would be a safer one. He straightforwardly told me there was no need to go beyond the very secure lock I have thus saving me money. Generally mechanics, contractors and locksmith are in that group who can pad their bill by telling you in fancy professional jargon that this or that needs replacement even if that is not the case. Kevin is the total opposite! On time, efficient, works clean, honest, very personable and friendly, what's not to like and trust? I know that he will be the one I'll call again for any and all my locksmithing issues, and so should you. Obrigado senhor Kevin! read more

If you live in the Sunset, or anywhere else Kevin services, don't use anyone else until you've spoken with him! Kevin came to my house on time, ripped out my old lock set, installed a new one and a new door handle, fixed my weather flashing and even installed a smart doorbell for me! I couldn't ask for better service at a more reasonable price. Support local! Support Kevin and Cassidy Locksmith! read more

Kevin did a great job re-keying and installing smart locks in my house. He was responsive via Yelp + email, gave an accurate quote, and did great work. I'd definitely recommend him to others! read more

We used Cassidy to install a door knob. Same-day, friendly service, and great work.

I needed same-day service and I got it. Kevin arrived as scheduled, replaced a broken front door lock in 45 minutes, and charged a very reasonable price for parts and labor. He's friendly, dependable, and experienced. Call Kevin. read more

Kevin came by to rekey a bunch of doors for me. He was super nice, worked quickly, and even filed down part of the gate around one of the locks to make it easier to turn. I'd happily use his services again! read more

I promised to write a review about this locksmith family business but now just finally got to it. So here it is- better late than never! I think most of us have had to change the lock on one occasion or another-- and from reasons like locking yourself out of the house, or a break up and for me- just simply to replace the old lock , finding a trustworthy locksmith is a must. I decided on Cassidy's after phoning several others because of the earliest availability and cost. The lady who answered the phone was cordial and reassuring- and told me she could have someone first thing the following morning (and mind you it was a weekend). The Cassidy locksmith arrived promptly and started to work right away. He was actually very pleasant and very well informed about the type of locks that would be best suited for the door. Although it took a little bit longer to get it fixed- he did not charge extra and cleaned the area where he worked. If you ever find yourself in a bind with your locks, I strongly recommend this business. PS- The lock works great! Thank you :-) read more

Kevin was awesome. Communicative and timely and did a great job re-keying a couple of locks and installing a new Nest smart lock on our front door. I highly recommend him. read more

I only use Cassidy Locksmith for all of my broken locks etc. I never had the need to try anyone else. Kevin is the best.

most people rate locksmiths very highly because they were able to get their door open in time, but I... I have a reason for why this rating should tower among the rest. The Ol' Irish Mun was able to make a copy of my BROKEN car key. He didn't even have the right size key in stock, but some how that man did it. I believe he's the main guys father. for all I know he could be the head honcho. who knows, but the Ol Irish Man is still a god among men. He saved me a lot of money that day. will do business again when the time comes. Seriously. key snapped in half, he took both parts and "guessed" on how to mold it... five dollars. five dollars over some other bs places who told me 150. read more

I called at 1pm talked to a very nice woman on the phone who quickly understood what my problem was and quoted me a price. She then scheduled an appointment later in the afternoon at 5pm. Kevin showed up and replace my electric strike in my outer gate locking mechanism in about 20 minutes. He was very professional, easy-going and insightful. He gave me a "theft prevention" consultation as well and I learned a ton. The price was the same as quoted and it was a very pleasant experience and my gate works great. I will definitely use them again. read more

The locksmith came within 30 minutes of me calling him. This was such a relief as I needed to change my locks after having my car broken into and my ID and house keys stolen with the rest of my things. He got it done in 10 minutes or less and included two free keys! He is extremely friendly and made my day a little bit brighter after a rough night. 10/10 recommend Cassidy Locksmiths for any of your key/lock needs! read more

Great people! Their service is amazing. Kevin came on time and was super clean with his work. He installed a lock and helped me restore an old brass hardware on an antique door. His mannerism and knowledge were exceptional through out the whole process. Love that it is a small family business. I like to support people who deserve it! read more

Cassidy locksmith rekeyed all the keys in our building. Super fast, reasonable prices, and a heckuva nice guy. I'd definitely recommend him.

I called cassidy because the yelp reviews sounded great. and true to form they were. The woman who ansered the phone was very helpful, pleasant and British (Aussie?) sounding. The locksmith arrived between the one hour window, she explained it was a busy day. He fixed my gate, tried to fix the electric buzzer, and even another lock (that I didn't even know it was not working correctly) in about 30 minutes. I will definitely use them for any future needs. read more

Thank you Yelp for turning me on to Cassidy Locksmith. It's a great local family business. Good work, friendly service, free advice--everything you could ask for in a locksmith. read more

I just bought a new home, as a security measure my realtor recomended I get the locks changed and gave me this locksmith's number. I was a little bit doubtful when he turned up in a scruffy old van - but he was very friendly and professional. Rather than changing all of my locks which is what I expected him to do, he explained that the locks I already have are good locks and that it is much less expensive to make new but different keys that work the same locks. I didn't even know that this was possible! I was very happy with the service in general - he saved me money and gave me a few maintenace tips as well. He definitely knows what he is talking about. read more

I called Cassidy Locksmith for a property in the Sunset. The lock on the door to the backyard had fallen off. They came out the following morning and met my tenants (I didn't have to drive over there). They fixed the problem and sent me the bill. The tenants were satisfied and I was happy I didn't have to waste my time going over there. The bill was very reasonable. They were very courteous and professional....I won't go anywhere else from now on. read more

I needed to have new keys cut some months ago. Kevin came on time, was extremely friendly, efficient and reasonable, just did a great job. Thank you! read more

I called Kevin to help me with my front gate. The front gate is heavy and was never adjusted correctly from the beginning. I had multiple problems with it. Kevin recommended a heavy duty arm and strike. Kevin did the install and now the gate shuts smooth with no problems. read more

From the initial contact by phone with Jen and the timely arrival and work performed by Kevin I give them the highest rating. Being a San Francisco native of Irish heritage i enjoyed conversing with Kevin about the old neighborhood while he went about changing an alley door lock and deadbolt. Very cordial, accommodating, professional, and excellent work. Larry O read more

I had a high-end mortise lock stop working, the latch wouldn't completely open, couldn't use the front door. I called one of the big-ad locksmiths from the yellow pages. Got a guy who poked at it with a screwdriver, clearly had no idea, and quoted over $600. I threw him out. Called Cassidy and got somebody within a few hours. Youngish guy who clearly knew what he was up to. Gave me plans A, B, and C. Plan A was to open up the mortise box and see if he could fix it. There was a "spring" or tensioner of some kind that had broken. He fished it out, made some adjustments in the box and its placement, and lo, it now works. Grand total was only $100. He told me the tricks you need to get the unit out (and back in again), and left me with a recommendation for where to get the brass handset re-plated. This is neighborhood craftsmen at their best. (Plan B was to set the strike plate a little further into the frame since the latch almost but not quite retracted. A hack, but an easy fix that would probably work OK. And as a programmer, I have to admire a well-done kludge.) read more

Can't rave enough. Helped us solve a problem remotely. I can recommend Cassidy Locksmith without hesitation.

I've been looking for a reason to use Yelp for ages and I finally found one! I live in the Mission and I used this Locksmith even though they are based in the sunset, because a friend of mine recommended them. I had my purse stolen and of course all of my personal details were in it, along with my keys, so I was in a total panic and wanted to get my locks changed straight away. My friend gave me this number and when I called and explained the situation the woman on the phone was so sweet and very calming (with a really nice English accent). She told me they were really busy but understood my anxiety and they managed to squeeze me in that day. AND on top of that when the locksmith showed up I discovered that he also speaks Portuguese (I'm Brazilian) as well as Dutch and Spanish. It was a pleasure to meet a trades person who is well travelled and obviously well educated too. He did a great job - my locks worked even better than they did before after he'd done his thing with them and he made me all the extra keys I needed there and then. I'm a very happy customer. read more

Kevin is great. He is always on time, does great work, is very honest and very clean. I have used him several times and his pricing is very reasonable. read more

So I had an appointment with Cassidy today at 3:45pm. At 4pm I call him and he says "Ah man, I'll be over in 15 minutes...um wait...lets just do it another day". Um sorry...bad customer service equals no business! read more

I can prove that Cassidy locksmith provides excellent service. I just have Kevin to install a mortise lock today. His professional skill and nice attitude give me a very good experiences. Most important thing! his price is very very reasonable. I strongly recommend Cassidy Locksmith. read more

Cassidy Locksmith changed the communal locks on our building in the Mission and everyone in the building was impressed with the speed, affordability and professionalism. A great locksmith and great experience. Thank you! read more

Excellent service! quick response, showed up as promised, worked quickly and the charge was very reasonable. Plus Kevin is an extremely nice guy with good suggestions. Don't hesitate! read more

Used Cassidy Locksmith on a recommendation from a friend and I couldn't be happier that I did. I needed assistance asap and Kevin was not only professional and reasonably priced but he was willing and able to work around my schedule read more

After being told by an Ace hardware "locksmith" that the lock would have to be taken apart to remove a broken key and it would be cheaper to buy a new lock from them; I went to Cassidy Locksmith and a very nice lady removed the broken piece in a couple of minutes and charged $5.00. If I have any other lock needs I will always go to Cassidy. read more

Kevin installed new locks in my house and is respectful, professional and clean. I have since used him for other properties and he provides the same high quality locks and service every time. He's a pleasure to do business with. And Jenny, in office, is fantastic. I highly recommend. read more

I found Cassidy Locksmith in Yelp's list. They listened well to my request, performed all that I requested (with their good advice, I changed a few things) quickly, professionally, perfectly, and happily! Terrific! read more

Great service. They were punctual, informative and very thorough. I also got Kevin to look at something else, which he did at no extra cost. I will be using them again. read more

This review is long overdue! Kevin Cassidy has rekeyed our entire house several times in the last few years - usually after a renovation when lots of keys have been given out to contractors etc. Every visit, Kevin is on time, efficient, trustworthy, easy to work with, and can cut any number of keys that you need on the spot for very reasonable prices. Highly recommended. read more

Best locksmith ever! Kevin has rekeyed several buildings for us. He also, without our asking, adjusted door handles and doors that wouldn't close right. He even reprogrammed our garage door. Everything was left clean--a very important issue for me. He works in all neighborhoods, not just the Sunset. read more