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Castile

3.5 (61 reviews)
Closed 9:00 am - 6:00 pm

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The a/c
Leena T.

If your A/C breaks, they will take their time in finding someone to replace it. We are all aware the unbearable temperatures that Las Vegas hits in the summer. From Wednesday to Monday of last month, I was out, maintaining an internal temperature of 89 degrees. I received a portable a/c that apparently is supposed to cover 600 sq ft with this tiny little 12x3 inch opening, It covered about 3 square ft. They had to put the tube from one of the windows and it didn't even cover the whole window, so hot air is coming in through a huge crack from the window. I decided to tape the area off to try not to make matters worse. Didn't work. So the dog and I are struggling to relax and having a severe case of heat exhaustion, where we had to get up and scramble to find a hotel and couch crash at a friends for 4 days. Just like it is the tenants responsibility to uphold the terms of lease, it is also the landlords. Btw, when asked for a new portable a/c I was denied because "others may need it." Fine, but that forced us out. With the failure to create a habitable space for myself and animal, I asked for a pro-rated deduction of rent for those days. The answer again, no. While this is happening, it's the last day to pay rent, I needed to speak to Adam again the following day since he's so busy and can't return my calls in a timely manner, but instead as this issue is happening, I get hit with a 7-day eviction notice! The audacity. At this point I am furious, this translates as "we don't care if you pass out and die in the unit, we still want your full 30 days of rent." But please everyone come and live here and suffer with an emergency situation like this when it's so easy to handle if you've ever been a superior at any workplace. Besides that, this just shows how terrible the office treats you, this isn't my first encounter with attitude from that office over the course of two years. I'm not sure the people they have to deal with, but it seems they take their frustration out on the next person that has any issue. Like you are an inconvenience. I've paid my rent on time every month except once, and this is the way you are treated. So currently I am in eviction for the landlord not upholding their terms of the lease. Seem right? I leave that for you to decide.

Stairwell with 3 burnout lights.
Lucy D.

There are many things to complain about when it comes to Castile Apartments in Henderson. Besides the abundance of dog feces all throughout the complex, reports for repairs often go unanswered or are simply canceled without notice. We reported the stairwell lights several times now and they have yet to be fixed. This is a hazard, yet nothing is being done. Think twice before renting here, the rent is not worth all the troubles that comes with poor management.

Edwin-Jordan B.

CASTILE REVIEW I recently had the misfortune of living at Castile Apartments, and it was an absolute nightmare from start to finish. The community manager, Adam Parra, and his two-faced assistant, Ron Pangilinan, were a disgrace to the concept of customer service. Their behavior was abysmal. and they showed a complete lack of respect toward residents. First and foremost, Adam Parra spoke as if he owned the entire property. His condescending and arrogant attitude was beyond unacceptable. Instead of addressing concerns and providing solutions, he dismissed residents' issues as if they were beneath him. It was clear that he had no regard for the well-being or satisfaction of the people living in the community. Furthermore, the assistant community manager, Ron Pangilinan, was just as disappointing. He displayed a two-faced demeanor, pretending to be helpful to residents' faces but failing to follow through on any promises or commitments. It was evident that his friendly facade was nothing more than a facade, and his lack of accountability was deeply frustrating. The state of the amenities was equally appalling. The dog park was consistently filled with feces, making it virtually unusable. Despite promises of cleanliness and maintenance, it seemed as The state of the amenities was equally appalling. The dog park was consistently filled with feces, making it virtually unusable. Despite promises of cleanliness and maintenance, it seemed as though no effort was made to address this unsanitary situation. Additionally, while the apartment complex claimed to be smoke-free, the neighbors frequently disregarded this policy, resulting in a constant smell of both cigarette smoke and marijuana permeating the air. To make matters worse, the residents themselves were incredibly nosy, particularly the lady in front of our unit. Apt 2515. Privacy was non existent, as all they seemed to do was stare and gossip about their neighbors. It created an uncomfortable and unwelcoming environment that made living at Castile Apartments a daily struggle. Lastly, the overwhelming smell of marijuana emanating from the neighbor right beside..... Update: they forwarded our check to an old address. How stupid? They even asked for our forwarding address and now they mailed it to a wrong address?

Pool Area
Hermin A.

I love my apartment thank you so much much staff, in particular, Kevana, she is the best, all the guys are very good, thank you all very much, they helped with all questions, there are no complaints, everything is clean, everything is fine after me, after two months, my friend also moved into a new apartmentgo guys is it the best place in Las Vegas good area every think near shopping centres every every think

One of many roaches roaming inside of unit.

Things you'll find out until you live here: Roaches, crickets in unit, you may find them dead or alive every day, for weeks. Not one or 10, lost count. I had a cricket on my head while asleep & a dead roach fall out when making my bed! They're gone now but it's because it's cold, who knows when it gets warm again. You'll be treated unethically by leasing, specifically from Rhonda; she'll call you numerous times even though you request to be contacted by email & complain that you don't pick up. Before finding out what the problem is she'll say "whatever it is maintenance won't be able to fix it." She'll stare at you like a mean girl while she passes by you, but she'll be so nice before you sign the lease. Adam (manager) who you'll never see or talk to, but he exists, will call you to literally say "move out" & make things up to make it seem like your the problem, without asking what's going on, without trying to seek solutions & send unprofessional emails; Ron will tell you that roaches are normal to have in Henderson, will suggest to buy things to prevent roaches from coming in & will falsely accuse you to not credit your account with one prorated day rent which is their one day guarantee policy of resolving maintenance issues or providing a resolution. Ron will blame the issues on you! When you ask Ron to provide ANY proof of what his stating, Adam will step in & immediately respond to your email NO, ignore your email, being so careless. Your unit will have issues & even if you request to be notified when maintenance will be coming in, Adam will send maintenance without informing you, invading privacy. They are bothered if you have questions about gym equipment, club house, whatever. Some equipment doesn't work, missing pads, you can't use TV's ever or club house after leasing hours. Little things that your not aware of until living here. They don't have yoga or cycling virtual classes & recycling like they advertise. Trash area isn't clean. Lights on stairs, common areas, are off. Not just in my building, in all; but lights inside leasing office are on when it's closed, even if no one is there. Ron's response to lights being off is that they've placed an order for "whatever" but due to weather it hasn't arrived, in 2 months. Maintenance order will be completed like they've fixed it but they don't, lights are still off. You'll have to call numerous times to remind them to take care of issues within the unit. Poop trash cans are packed for days. There's poop all over when walking around. They should send out a reminder to everyone to clean up after their dog just like they do when raising monthly utility rent; they send multiple reminders & even stick a reminder on doors. You'll smell mariguana when walking around & see cigarette butts on the floor, even though it's a none- smoking community. Pool is disgusting, maybe it's like that because it's winter hopefully. I don't even ask them anything anymore, like how to turn on fire pit because they might "not know" or be bothered by it. I've talked to neighbors who have lived here for years & mentioned they'll be moving out due to different management & can't believe how I'm being treated. Hallways are dirty. There will be noises you'll hear from bathroom vent & maintenance will come & without even checking will say it's just the way the buildings are made & nothing can be done. For the cost of rent little issues like these should be taken care of & above all, renters should always be treated with professionalism & respect regardless.

Cornerstone park across the street

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Thompson M.

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4 years ago

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Thompson M.

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4 years ago

Incompetent management, hidden fees, etc. Lots of better apartment companies in the area to choose from

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4 years ago

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4 years ago

Beautiful newer property with amazing amenities! Customer service is definitely five stars!

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Review Highlights - Castile

At times it can seem like the staff are fixated on money and only the selling aspect of their jobs, but Mary C.

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The View at Horizon Ridge Apartments

The View at Horizon Ridge Apartments

(49 reviews)

Imagine looking for your dream apartment (a good mix of location, amenities and value). You look at…read more12-15 different apartments in Henderson looking for "the one". As a non-Vegas resident (I'm from NYC) it was hard since I wasn't too familiar with places and only have Google, Youtube and online reviews to read about. What I expect when viewing an apartment: Staff would be friendly and do their "job" of showing me the place. That's what happened with my other 12-15 viewings. Upon reaching "The View at Horizon Ridge". I was surprised there was only 1 woman working in the office. She greeted me enthusiastically and something felt strange (it felt like she actually "enjoyed" working here or really loved this place hmm) She then proceeded to show me around the apartment and I think it's a good mix of location, amenities and value. I then found out she also lives in the same apartment and loves the place. I was just surprised with her excitement and overflowing enthusiasm. I decided to go with this place and the application was smooth and easy. She had excellent communication skills over email and followed up through phone whenever something wasn't clear. It didn't feel like she was "annoyed" by my 23 questions regarding the apartment and application. She was actually happy to answer them all. I have a digital business and how I wish my staff was as friendly as her. What a great asset to the business! PS The very welcoming and friendly womans name is Xochitl. She is so helpful and friendly every time I have questions and concerns. Me and my family are now 1 week living in this apartment. I will do my best to update this review, add pictures as time goes by to help other people looking for the right place PROS: -Good value for the location -Excellent area, Green Valley Ranch has one of the lowest crime rates -Amenities include: pool, 4 modern bbq grills, a gym, shaded parking (but not reserved) -Gated community, safe & secure -They even have a pet salon & playground (none for humans though xD) CONS: -Might be higher rent than other places in the area, but you get what you pay for -No jacuzzi -Gym is a bit small -No reserved parking slot exclusively for you (if you don't rent the ones with attached garage) Would I recommend this place? Costco, groceries, hospitals are all only 10-12 mins away. Lots of gyms nearby and super safe neighborhood. I definitely recommend it to my friends and family! If this review helped you in any way, please rate "Helpful, cool or funny" :)

The manager is a mean old lady with a bad attitude once the real her comes out. She wouldn't answer…read morethe phone and seemed perplexed when you spoke with her. Thank God I missed that bullet, glad I didn't rent there.

Elevate Apartments

Elevate Apartments

(31 reviews)

Wow, the staff is amazing and everyone seems to know what they are talking about. I have four stars…read morebecause I wish it was gated. Definitely Recommend

My experience at Elevate by Ovation has been overwhelmingly negative, and I would not recommend…read morethis complex to anyone considering it. The overall quality of the apartments is poor, with construction and finishes that feel rushed and cheaply done. For the price point, the build quality does not meet reasonable expectations. Communication from the property manager is consistently poor. Emails often go unanswered, and it typically takes multiple follow‑ups before receiving even a minimal response. This lack of timely communication makes it extremely difficult to resolve basic concerns or get clarity on important matters. The maintenance supervisor is fantastic, and several members of the property staff are genuinely helpful. However, the maintenance team as a whole is very unqualified, which has resulted in residents facing unnecessary out‑of‑pocket expenses for issues that should have been handled correctly the first time. While the landscaping looks nice at first glance and it's great that the complex allows pets, the property is not maintained to match that appearance. The stench of urine is consistently strong throughout the grounds, making outdoor areas unpleasant to walk through. This ongoing issue reflects a lack of upkeep and attention to the overall condition of the community. Overall, the combination of poor construction quality, inadequate communication from management, unqualified maintenance work, and poorly maintained grounds has made my experience deeply disappointing. I strongly encourage future residents to consider these issues before signing a lease.

ONE60 - Dusk_pool

ONE60

(22 reviews)

I have been a resident of One60 now for nearly 3 years and I love it here! The amenities are great…read morebut the people are what make it. The maintenance team is always so friendly and attention to detail and Office staff is always so welcoming. There has recently been a change to Management and when I visited to put in a maintenance request and discuss my account, they were so helpful! I hope to interact more with staff and my neighbors at some fun future events and plan on staying here for a long time to come!

Update: Welp. This place started out amazing. But ever since…read moreVikki and who ever that new manager is took over things have went down hill quick! Here are the basics. The first time i ever talked to the new manager she lied to my face multiple times. Vikki does nothing besides makes mistakes. I understand no one is perfect, but with the amount of mistakes she has made she should have been fired by now. Heres a wonderful example of a mistake that she made. She sent out an official letter to every resident at ONE60 via usps. The letter stated there would only be a rent increase of $100 a month. When it came time to resign my lease i was told the actual increase was $225 per month and that the noticed we received "was just a mistake". Not once between sending that notice to trying to resign my lease did they ever try to rectify that mistake, or even acknowledge the "mistake". They have failed to give a 24hr notice prior to entering my unit. Then i was threatened with a "strike on my record" because they were not able to gain access to my unit when they never gave a notice. The worst offense though is the build quality of the apartments themselves. In my unit for example if we get a heavy rain storm the corner of my unit in the living room will flood. When I reported the flooding i was told by their maintenance staff that there is nothing they can do to fix it, because it is an issue with the foundation. I had constant issues with my air conditioning unit leaking into my kitchen. Multiple issues with my dishwasher(which they claimed was my fault. Apparently im supposed to thoroughly wash my dishes spotless first then put them into the dishwasher). I was also told by a previous office member to stop putting in certain work orders for my unit. If you are sick of the issue being reported, maybe you should actually fix it the first time. Not get mad at me and tell me to stop reporting it. Then when you try to complain to the hire ups theyll, in short tell you to bad. Why do i say this? Well, i had to email one of the people above the manager on site. Some of the lights on the property have been out for a while and the security cameras were not working. In short what did they tell me? The security cameras are not there for resident safety, but only for the properties common areas. In short they dont care about you. Only their property. To summarize the office staff is incompetent and will lie directly to your face. The building quality is bad(they definitely sped through the building process). They find random crap to install onto the property or units to charge you more money(looking at you brivo crud home system). Finally you dont get what you are paying for. It is a rip off. Over $2,000 a month(plus fees) for a 2bd 2bth. "Competitive pricing". No. Thats another lie. You can move into a 3-4bd 3-4bth HOUSE for the same price or cheaper. Especially after all the fees they tac on. If corporate is reading this or any higher ups. Dont waste your time responding here. I emailed yall over a month ago and you told me to bad, so sad.

Aspire at Paseo Apartments

Aspire at Paseo Apartments

(68 reviews)

Amazing place to leave I feel so safe here but more importantly I know I can leave my wife home…read morealone an she will be fine. On top of that they accepted my dogs which was very important to me , great place to live I I highly recommend it to anyone seeking a new living opportunity. PSA " IF YOU DONT MIND THE COPS THEN YOULL LOVE IT HERE THE POLICE ARE HERE ONCE SGAIN FOR THE 3/4 time this past 5 days , they have it taped off the have a detective taking pictures of a crime scene there was shots let off during the time of the crime they have K-9 units everywhere this is beyond ridiculous, I guess this proves you can't ever get away an live somewhere nice. And I personally have had my fair share with the police but none of them know that but they stare me down like I'm the one who busted off tonight..

In February 2022, I moved into my apartment. Shortly after moving in, an individual followed me…read morehome from my workplace, fired at my vehicle, and broke into my garage. Because of these serious safety concerns, I no longer felt safe living at the property and vacated the apartment almost immediately. I filed a police report documenting these incidents. Despite providing documentation supporting the safety-related reasons for my departure, the property management charged me a $3,000 lease termination fee. I believe this charge was improper because my decision to leave was based on legitimate concerns for my personal safety. In 2026, I am challenging this debt again and requesting that it be removed from my record. Additionally, I was charged $150 for alleged carpet damage. However, I lived in Building 1, Unit 1201, which featured hard-surface flooring and did not have carpet. Because there was no carpet in my unit, I believe this charge was made in error and should also be removed.

The Lido 55+ Senior Apartments

The Lido 55+ Senior Apartments

(4 reviews)

Here comes the truth...In Oct.2022 I met up with Edith the property manager at the time to inquire…read moreabout a 2bedroom apartment for rent upstairs. After signing the lease I was told $120 would be a extra charge for cable and internet. So instead of rent being 1550 it was 1650. than on top of that came the trash, sewer, water, maintance, charges of 100-125 extra a month. I was paying over 1750 a month now. The maintance guys Wayne, and Jacob did a great job the first year keeping the grounds kept up of trash debris,and dog poop. The first month I was there the neighbor complained about everything, but she moved, we got another neighbor, and they were very nice to us. In Oct 2023 we renewed the lease cause nothing changed,nor did the rent. We did get a new office manager Annette. She always made sure we had food, water, snacks, ice cream and activities. Now in 2024 Annette left,and Daisy came. She was doing a okay job at first,but everthing started to disappear. no snacks, no ice cream,even to the last days there was no bottled water. Some activities were still going on,and bday months with cake,donuts and pizza. I was also told by fellow neighbors that everytime someone came to take a position in the office, they wound up quiting. Some residents would come to activities to be told to be quiet by office staff or they had to leave. My last month to vacate,was Oct 2024. Only to find out that my rent was going up to 1750 a month, that did not include cable,and wifi. and that did not include trash sewer,water,or maintance.. After signing vacate papers Zillow had a ad on my apartment for 1545 a month. when I called Daisy to let her know about my rent increase she lied and said it was raised by only 85 dollors. But I have a copy of the lease too that we werent signing!!! On my move out date, Daisy came by with the maintance man going through the apartment nit picking about chipped paint coming off the window sill due to poorly sealed framing that was not properly caulked, they want to charge me for this...lol Than after confronting maintance personal in the 2 year time frame about the paint in both bathrooms not haveing a good job and paint chipping away they want to charge us for it,but yet they also fired the painting company people that did the job. Weve showed maintance the flooring bulking and coming up and they again said dont worry about it. Living here the first year was better than this last year. Its been aweful,and Iam so much happier now that I got out.

we just moved our mom into this place. from the initial tour with Annette to the fantastic…read moremaintenance team of Jacob and Wayne this is a 5 star rating. A nice and smooth move into a beautifully remodeled apartment. With all new full size appliances, flooring and paint. The trees are mature and the grounds nicely managed. The entire Lido team have been fantastic with our mom. 5 stars all the way!

Castile - apartments - Updated July 2026

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