Outstanding customer service some of the best workmanship I've seen in a body shop in many years. I would definitely bring back my car to be repaired at the shop for large and small cosmetic repairs. read more

Castle Auto Body - Body Shops Near Me - Los Angeles, California

Came here for repairs to my car after a driver rear ended me and damaged my bumper. My bf had recommended this spot because he had met the owner. I gave it a shot, it also did not hurt that it was so close to where we live :) Let me just say that when we went to drop off my car for the repairs the staff was sooo sweet, friendly, and helpful! The owner Hugo made the process so easy! His daughter also was really nice and was super attentive. They even gave us coffee when we were there which was really good lol. When I went back to pick up my car once it was already done, I saw it and it honestly looked like nothing happened to it. They really went above and beyond. Over all, I'm happy to know I have found an auto body shop that I can go to whenever I need to. Thank you guys so much!! :D read more

I called Castle Auto Body after getting into a car accident and was completely blown away by this team's customer service and attention to detail. As a woman, it was so refreshing to hear Veronica on the phone as she walked me through the process of how they would go about the damages and what I could expect in repair costs. Ten out of ten recommend. Their response is quick and their work is honest. read more

I had a service done to my car, years ago but just came across their yelp, it was one of the most stressful moments when I had an accident and was left without a car for over months ( because of my inefficient insurance not the shop) but Hugo is awesome, he was so patient and communicative and I could really felt he cared about my situation, he's honestly super kind very fairly priced and genuinely focused on fixing your vehicles problems. He fixed my car which was so close to being a total loss and he repair it perfectly haven't had a single issue. He's definitely far from me but would always make the drive if I have issues with my car. read more

I am a forever fan of Hugo and Jess! I went to Castle Body Shop about 2 years ago in 2022. I got rear ended a few weeks ago. I called Hugo and he asked me how's my car and remembered the model of my vehicle which impressed me. Hugo and Jess kept me updated and they were able to repair my vehicle perfectly. Thank you again! read more

Castle Auto Body - My rear bumper - Body Shops Near Me - Los Angeles, California

Hugo and Veronica are great. Very nice, very speedy, and got it done under my budget too! Will definitely come back for any more work I need done, they're real pros. Thanks a lot! read more

Great people (Hugo and Vero) running this place who treat you like more than just a customer. They do great work and are very responsive when you have questions. read more

Hugo really cares about you and the car. Great service , honest personality, and a great friend. Thanks Hugo and team. read more

Castle Auto Body - Body Shops Near Me - Los Angeles, California

Hugo and his daughter repaired my Porsche 911 993 after it was was read ended. I couldn't be happier with the result. These folks are very professional, care about their work product, and have great attention to detail. As such, they even went above and beyond and made some repairs I didn't even compensate them for because they wanted to deliver the car in a shape that was up to their standards and befitting of their reputation. Highly recommend! read more

I confirm my review from last year. W over 20 years driving in LA, I got my first flat on a Saturday at 5pm (I know!). Somehow I managed to drive to Hugo's body shop and Hugo was just a doll. He responded right away and I was able to dump the car w the shoppe and he coordinated getting a new tire. He's the best. And totally gets the neighborhood and is the definition of why I love living here. He has the best vibes and is a delight! rec! read more

After a collision that badly damaged the front end of my Smart Car, Hugo and Jess at Castle Auto Body went above and beyond to restore it. Despite the astronomical estimated expense(s) to do so, the insurance company did not total the car, and approved the lengthy list of necessary repairs. It was a six-week process (with a holiday in the middle) that involved a lot of back-and-forth with the insurance company and a third-party vendor for the steering components. And then there were back-ordered parts that weren't readily available. But the end result was worth the aggravation and wait time (with the outside entities). The car handles so much better than it did before the collision, from the steering to the suspension and the brakes. I highly recommend Castle. They are so professional and highly skilled at their work. And are really great guys personally. read more

Castle Auto Body - Before: On the day of the collision. - Body Shops Near Me - Los Angeles, California

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We are so grateful for the work provided by Castle Body shop. I was referred to see Hugo from my friend who absolutely loved coming here whenever she needed work on her car. Hugo was great in helping us out and making sure he gave us a fair quote. The whole crew I met while I waited for my car was so kind and funny too. I would highly recommend them! read more

Awesome service, quick turnaround, and super fair pricing. I had damage to my car and these guys were able to provide a timely fix at a reasonable price. Very friendly. Would definitely recommend! read more

This is by far the best body shop I've ever been to. How refreshing. Hugo and Veronica are great and everyone there is respectful and pays attention to the details. You even get great coffee if you are waiting. My 2020 Corolla was a terrible mess and I was ready to surrender it for something else. But Castle made it look like it just came off the dealer's lot. And for a very fair price, too - significantly lower than all the rest. I will not use anyone else for body work in the future. Castle all the way! read more

I just got my car back from Hugo and the team at Castle Auto Body. I could not be more impressed with their quality of work, professionalism, care, coordination and management of my insurance claim. I really doubt it could've been handled better anywhere else. I plan to bring in all of my future auto work and insurance claims here. Wonderful people. Good companies are hard to find, I was blessed to be referred to this shop. They are pure gold. read more

Castle Auto Body - Car was hit by debris on the freeway. - Body Shops Near Me - Los Angeles, California

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Castle Auto Body is the best! I needed a 'my fault' repair on my beloved road trip car, a '21 Subaru Forester Sport. Hugo at Castle took me under his wing and walked me through everything, making the experience unexpectedly pleasant. Honesty and care at its best, watching Hugo & Jess is like attending a master class in customer service. My car was repaired in record time...well below the promised date and at the most competitive price. Hugo and his team even fixed some more unrelated minor damage so my car looks showroom new! I never thought I'd say that I love an auto body shop, but I love Castle Auto Body. The entire experience was above and beyond. Hugo & Jess make everyone feel like friends and family. read more

tl,dr: Hugo and Jesse are absolutely awesome. If you need trustworthy people to get your car back in great shape, these are your guys. I'm about to turn in my car lease and had some cosmetic damages that fell outside of normal wear and tear and needed to be fixed before turnover. I came to Castle Auto Body with a very specific brief: fix just enough that the car looks good and I won't be charged an arm and a leg by the leasing company. Hugo and his team 100% understood the assignment. They fixed everything in the most affordable way possible without compromising on aesthetics or function, got it all done super quickly, and even cleaned out my messy interior so I'd be ready to hand back the car the next day. They went above and beyond to make the process easy and - dare I say it - enjoyable. These are honest, knowledgeable guys with such good energy; they do great work and are an absolute delight to support. Pro tip: try the coffee read more

This is a long over due review but better late than never right? To summarize a very long story Castle body shop did an absolutely amazing job fixing my poor car. My boyfriend and I were in a traumatic deer accident that completely messed up my beloved Subie. Without going into too much boring detail my insurance deemed the car totaled then decided after month that it was fixable after all(stupid insurance) with all the back and forth I wanted to make sure to find a body shop that really knew what they were doing and that I could trust. Jesse and Hugo took such amazing care of me and my car, it looks brand new. I couldn't recommend them enough! I've actually recommended them to many friends and family since and they all had the same wonderful experience! Oh and on a very random side note I had a glass bottle of soda that was left in the car that exploded after freezing in below zero Colorado winter. It made a terrible mess, I was so worried about how I was going to clean it up. They took care of it! You would've thought they just replaced the interior completely it was so nice inside. Jesse even said it was the hardest part of fixing my car Hahaha! read more

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Castle Body delivered what I can only describe as a masterclass in auto body work. After a complex A-pillar collision involving a chain, I brought them a problem that most shops would hesitate to touch. Their team handled it with precision, care, and clarity. The repair is immaculate--completely undetectable. What impressed me just as much was their streamlined communication and relentless commitment to getting it right. If you're looking for elite craftsmanship and dependable service, Castle Body is the only name I'd recommend. Flawless execution, start to finish. read more

Great customer service, quick, and honest. Even reduced the bill from the quote because it took less time. Highly recommend!

Hugo goes above and beyond in his customer service. I was a first time customer recommended by my Porsche mechanic and I could not have been happier. He has since taken care of one more accessory logo and my 10 year vehicle is beginning to look, and feel like new. It's the little things that make a big impression. read more

Hugo is a wizard! I brought in my 996TT with a ding, scratch, and bad swirl on the left rear quarter panel. Several people told me the factory silver would be impossible to match. Hugo did it. It looks AMAZING. Showroom new. He even addressed a nick on the spoiler as well. If I ever need anything, this is the only place I will go, and the only place I would recommend to anyone needed body or paint work on their Porsche. read more

Jess answered the phone, said I could go in right away, and fixed a scratch on my car immediately. Great customer service and great pricing. Highly recommend!! read more

Excellent, fast and professional service!!! Highly recommend! Thank you Hugo and team! read more

The absolute service and quality is beyond words, my jeep recently got hit by a driver who ran a red light who's been giving me the run around and I had to pay out of pocket for the repairs. Paying my full deductible hurt but the quality and extra mile castle went with my repair really softened the blow. Detailing my car even, it all meant so much to me. You couldn't even tell it was smashed up before it looks brand new where the collision happened. When I get my deductible recovered I will be running back to fix a few extra dents I've accumulated over the years. read more

Had a great experience working with Hugo and the team at Castle Auto Body to get some work done on my 718 Cayman S. The shop has been around for decades and I can see why! Professionalism, high quality, friendly service. Will definitely return for future work! read more

I took my Red Corvette to Castle Auto Body a week and a half ago. This was my third time having Castle Auto Body do body work on my Vette. Just as the previous times they did an amazing job. Hugo and Jess are the nicest people. Always nice to stop in for a coffee and a chat when dropping of the car. They dealt with the insurance company on my behalf and they know how to handle them. Also if you check in on Yelp you will receive a free detailing. That is always nice. In addition to a door being repainted the refurbished my headlights...for free.... They were all foggy (my car is a 2005) and this restoration was way overdue. I will absolutely be back the next time some LA driver "bumps" in to me :) Christina West Hollywood read more

Castle Auto Body - Body Shops Near Me - Los Angeles, California

The only place I'll be taking my Porsche 911 to. Castle Auto Body is the type of car shop your dad would speak highly of: locally owned and managed, run by a staff that is knowledgeable, highly skilled and honest, and with turnaround times that are practically nosebleed swift when you factor in locating parts and the usual German factory waitlists. I came to Jesse and Hugo per the recommendation of my good friend who runs a Porsche specialized shop, and I'm so glad I did. I rear ended someone at 5pm and by 10am the next day my car was in their shop being assessed. It didn't look so bad in photos but I couldn't open the driver side door at all, the front bumper was indented, the broken headlight is a complete part that moves independently to track to turns... It was a tricky repair that they did FLAWLESSLY. Castle Auto Body never made me lift a finger, Hugo and Jesse proactively handled every possible interaction they could with my insurance company. They located the required parts locally (saving me lots of time and rental car expenditures) when I was expecting a 6 week wait from factory. They went out of their way to accommodate my changing schedule and worked closely with the Enterprise rental car agency located directly next door to make this process incredibly smooth. When I got my car back, not only had they expertly repaired (with the EXACT required parts, they take no part in the usual insurance "close enough" BS) my baby but they also touched up small imperfections and had fully detailed it. WOW! I am so grateful and satisfied! Thank you gentlemen! read more

Castle Auto Body - Castle Auto Body and Porsche 911 - Body Shops Near Me - Los Angeles, California

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I haven't even had the opportunity to patronize them and I'm giving a 5 star review. I called and sent pictures of a car my son had just mangled and Hugo and Jesse both walked me through the decision to junk the car. They were funny, friendly, helpful, knowledgeable and even referred me to the guy who ended up giving us the best junk price. My only regret is that I couldn't give them my business...this time. But my son is 21, so I'm sure there will be next time. read more

I have taken 4 cars here now and been 100% satisfied and pleased. Hugo and Jess have taken care of me from start to finish. They've worked on my 2006 Porsche cayman S, 2012 Porsche 911S, 2017 Acura TLX, as well as my husband's 2019 Alfa Romeo Giulia. (In fact, I was originally recommended to go to Castle by my Porsche independent shop, House Automotive in Pasadena). Three of those were through insurance and one I paid out of pocket. Hugo and Jess are great with customers, friendly, professional and responsive. They took the time to explain everything to me, especially when I was super nervous and upset about my accident. And they handled everything with Geico so I didn't have to do any of the paperwork, which was awesome. And my cars look great! Castle body is conveniently located a few doors down from an enterprise rental. read more

I cannot recommend Castle Auto Body highly enough! They were incredibly communicative, always trying to save me money when the could, and took really good care of my car. I'd recommend them to anyone who needs a body shop. read more

I recently purchased a ducktail to be installed on my 2005 Porsche 997. I called Hugo and we worked out a time for me to drop off the ducktail to have painted. After roughly a week, he called me to tell me that part had been painted and for me to come by so it could be installed. The paint work not only looked fantastic but they installed the new ducktail/deck lid and wiring harness in less than an hour. I also had a small spot of orange peel around the back bike/ski rack mount and Hugo removed this part and had it repainted again within a week. Can't say enough about the customer service that both he and Jess provided. If I ever need automotive cosmetic work done to my. car again, I will definitely be going back to Castle Auto Body. read more

Castle Auto Body - Body Shops Near Me - Los Angeles, California

I got side-swiped on my brand new car. I went to Hugo to get it fixed. His repairs were fast and thorough. While other places i went to for estimates seemed to be seeing where they could scam me, he gave me an honest assessment and worked with me to get my car repaired. While I am hoping I never get into a situation where I need to return, *knocks on wood* Castle Auto Body will be my first and only choice in auto body repair. Thank you Hugo! read more

Hugo and his team are THE BEST! I was side swiped on the freeway and they fixed my Range Rover up like brand new. Expert claims handling, and even finished much sooner than I expected. The kindest team and so lovely to work with. Will be back for any needs I have in the future for sure. read more

Castle Auto Body - Body Shops Near Me - Los Angeles, California

Amazing work here. I've had two cars, one under insurance and one not under insurance worked on at this spot--and I will definitely be back when I need them for collision or cosmetic work. Hugo & Jess are absolute professionals who guide you through the whole process. I'm not a car expert, but I'm also not car naive, so I was concerned about getting skinned by a body shop, since I know they tend to be a pretty high-cost endeavor and a lot of shops are merciless. When it came to my out-of-pocket work on a 2021 miata nd rf, this place gave me a great quote, negotiated with me, and even mixed some custom elements into the job in the form of aftermarket lights. They repaired small stuff that was outside of the scope of work--and they did it very fast. This was a newer vehicle, and it came back with fantastic detailing and every little angle sorted. When it came to an insurance claim on a late model 2007 VW Jetta 2.5 SE, they not only did the work fast and competently, they helped to negotiate and document the claim with the adversarial insurance company. They beat out the original lowball estimate I was given by said insurance company after a hit-and-run and got all of the damage covered. This car, an older model, came back looking amazing, with every bit of damage covered. Long story short, they're now my go to for any paint or body work, and they're a place I'm happy to refer. This is your spot! read more

Local collision body shop works on Porsche's, fast and efficient. Would definitely recommend again for high end german cars

After I was rear-ended, the other driver's insurance recommended I go to an auto body shop in Glendale. It was immediately obvious that this other body shop wanted to charge the insurance company as little as possible and leave me with a hefty bill -- despite the fact that I was rear ended! So at the recommendation of another great mechanic, Craig at ISE on Hillhurst, I took my car to Castle Auto Body. Holy moly, their service was a complete 180 from what I received at the place in Glendale! Hugo and Jess were so kind to me and made sure that I wouldn't have to pay anything out of pocket. That says it all -- they were on my side. That was an instant relief! These guys are truly gems. They're so kind and honest. A week after dropping my car off, they had it ready for pickup and in better condition than it was before the accident! I can't say enough good things about this place. If you're like me and know nothing about cars and just want to get your car fixed without worrying you're being swindled, go to Castle Auto Body. You absolutely will not regret it. read more

I've taken 3 cars here now, and been 100% satisfied and pleased. Hugo and Jess have taken care of me from start to finish. They've worked on my 2006 Porsche Cayman S and 2012 Porsche 911 S, and right now they are working on my 2019 Alfa Romeo Guilia. Two of those were through insurance and 1 was paid out-of-pocket by me. Hugo and Jess have the best customer service, they are friendly and professional. They took the time to explain everything to me. And my cars looked great! Conveniently, Castle Auto Body is located a couple doors down from an Enterprise Rental, so I just walked over afterward to pick up a car. read more

Hugo and Jess were very responsive and helpful. Repair was excellent and my car looks like new. 10/10 read more

Hugo and the whole team at Castle were super professional and detail-oriented from start to finish. I had small dents in the back bumper of my 911, and these focused, seasoned body-work guys made it look like it was never touched. After the paint cured, they called me back to do a final polish. They could see a ghost of orange in my black paint, and they wanted to make it perfect -- thank you so much Hugo and team! read more