Excellent service. Jose and Elma were wonderful and did a great job on my pedicure and manicure. I brought my newborn baby and they were very kind. The guy who checked me in was also very nice. read more

Castle Nail Spa - Nails - Massage Near Me - Southlake, Texas

Loved my nails and service Price was good for the service They were very fast yet effective I got a full set acrylic and a lavender pedicure read more

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Absolutely no. We came here from out of state and that may have been my mistake to mention that because they probably thought that we weren't going to be back and because of that they can do whatever garbage they wanted on our fingers. I'm walking it's a beautiful nail salon and I will give them the one star for that otherwise this Salon would have gotten zero stars from me. 60 dollars for dip that includes cuticles. 60 for gel on the feet and they didn't do a good job and it was super sloppy work. I think they keep the lighting in the store dark enough that you don't see the defects on your nails until you walk out of there and you are in daylight and you see that they did not do a good job. I'll leave pictures here of how I got my nails done last Wednesday and it's only been 6 days and all of my dip has been chipping and I have yet to wash dishes. Terrible terrible dip job. My sister was getting married 2 days from the day that we got our nail done and the person she was working with claim that she did a lot of acrylic pink and white for brides.. Trusting her on that my sister decided to go with her judgment only to have (see attached pictures), of our fingers cut multiple times, and the size of her nails were not even done completely. Her nails have only been few days and the base is already lifting. I went to this salon based on someone who probably actually hates my sister, told her to go here even though I had recommended that we don't go here based on the fact of the reviews were horrible.. but my sister wanted to go with the recommendation of someone who lives there and I can honestly say I regret it. Something else that I thought was extremely unprofessional was the fact that they knew we were first time customers and it is all over their website the first time customers get a certain amount of a discount. He charged us full price and I had to pull up what he had written on his website to remind him of that. If you're a bride who needs a nail salon, I highly highly recommend that you do not go to this place. read more

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I'm so happy to have found Gabby. She did such a great job with my nails and helping me create the exact look I was looking for. I definitely recommend her and will definitely be back! read more

Castle Nail Spa - Nails - Massage Near Me - Southlake, Texas

Overall the staff and ambiance was wonderful, we did treat my two very young granddaughters to their first mani/pedi and the staff who were assigned to them were very patient!! The "Lavender" pedicure was great, what a treat by the male staff who did an extra hard pressure on my foot which was sooo good. I was slightly disappointed when my manicure was "done" within 5 min. There was a misunderstanding of what I requested but nonetheless on the paper showed a much higher service that they were trying to charge me. read more

Castle Nail Spa - Massage Near Me - Southlake, Texas

This place I will never get back again . They did bad job . My nails did 3 days looks like this . And I have a nails broken and I remind that guy help me glue it and he told me don't need to glue , the gel will help it glue ( I have this thing happened before and other place lady help me glue ) and then , next day my broke nail open again , The color only keep 3 days then staring falling off . This is second time happening to me in this place , I always try gave them an other chance , but more and more disappointed! Too bad There many nails place around, I just give up to try this place anymore!!! read more

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Simply the BEST talent and customer service in the area! Mai is an amazing nail artist and Kayla gives one hell of a relaxing pedicure! Can't say enough good things about this place!!! read more

Castle Nail Spa - Massage Near Me - Southlake, Texas

Was greeting nicely when I walked in - both technicians did a wonderful job - will definitely go back!!

Absolutely love this place and so glad it's close by. Michelle is fantastic there, staff is so friendly and welcoming. This is dip chrome and I got gel last time. read more

Castle Nail Spa - Massage Near Me - Southlake, Texas

I will never not love this salon. Every single person is lovely and makes it so personal. They actually become your friends and family.

Warning: I would rethink coming here. We had bleeding cuts while getting manicure and unsolicited extra charges!!!! I wish I could deny charges and get my money back. The more time that goes by the more angry I get that I didn't walk out after cuts or insist on a discount. My daughter and I used to live in town and were visiting over spring break. We wanted our nails done and decided to make appointments for manis and pedis here bc it is near everything we were doing in Southlake that day. We thought it had good reviews but man, what a mess. I can't believe this place is still in business!!! The massage chairs are old and sunken in. The working staff, not the male walking around eyeing everyone as they are working, seemed nice. However, my nails started chipping that day. I have 5 chipped nails in less than a week. I don't even have that happen when I do them myself. I ended up with a hangnail on my toe. My daughter got a full set and got cut 3 times and bleeding and it hurt badly but didn't want to cause a scene even though there was blood the nail tech kept having to wipe. We were overcharged as we were leaving for her nails. I even questioned the charges and the male kept adding charges for my daughter's nails saying I am wrong then promptly walked away ($100! For her manicure alone with all extra charges he kept randomly putting on). Shouldn't the nail tech know what she did and already have it on the sheet???? Anyway. The girl at the front desk was sweet so there's the silver lining. I caution anyone who goes here. Go to a nicer place. There's so many in the area. read more

Castle Nail Spa - Chipped nails after 4 days - Massage Near Me - Southlake, Texas

Mai is amazing! She's fast and does great work! She's not just there to do your nails but she wants to make sure your nails are also healthy and strong enough to last read more

Castle Nail Spa - Acrylic Nail Set by Mai - Massage Near Me - Southlake, Texas

I usually don't give bad reviews. Cuz I know how the business owners build their business! But this place really make me mad ! This is not first time ! I just did my nails only one week then my nails all break off ！ last time I went here they gave me older lady do my feet and toes, which is she working really really slow .. ok I had a lot practice and not complaining . I understand they are sometimes. Then when my toes down there still no one take care my nails , I have to moved to other tables waiting she do my nails , curio the nails paint, she have to take care other customers stopped many time during do my nails . Or take care their employees. Over all, I still trying to understand they are busy and have no enough employees during the weekend. After one week , now , my nails all break off! This is second time already! I feel really bad , I paid good tips to them and trying to nice to them . I can't believe they do the shitty job! Very non professional! I will not come back , Just let you guys know , don't waste your time and money There have mangling nails shop ! But not here ! read more

Castle Nail Spa - Every single nails!!!!! Such bad bad bad job ! - Massage Near Me - Southlake, Texas

No consistency to the services. I took the royal service for pedicure and manicure. The overall service was pretty bad. Both the employee doing pedicure and manicure seems to be inexperienced. There was no pressure in the massage. My nail polish peeled off by evening read more

Castle Nail Spa - No finesse to applying nail polish. Very pricey and would recommend to avoid this place. This place seems like not at all friendly. - Massage Near Me - Southlake, Texas

Lindsay is the best nail tech!! My nails always look so good! She is super sweet and always makes me feel welcome

I've been here a few times and the service is usually great! Today they were a little more busy than usual. They asked if I would like a drink to which I asked for a Diet Coke that I never received. The manager was hurrying employees from person to person which resulted in lower quality service. Kevin did my pedicure and he was great as usual! read more

Castle Nail Spa - Massage Near Me - Southlake, Texas

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I really contemplated on whether or not I should write a review for this salon. I've only been in TX for about 7 weeks, and this was the 4th nail salon I've been to. I've been trying to find a salon that is able to do a really good dip (mani), and I'm spoiled because I had 1 nail tech in Nashville (just recently moved from) for 3 1/2 years, and prior to that I worked with 1 nail tech in Los Angeles for 10 years. Both ladies knew how to shape my nails the way I wanted/liked them, and both were extremely meticulous. Each salon I've tried here in the HEB/Southlake area I've VERY SPECIFICALLY explained that I wanted to book with a senior/extremely experienced nail tech who would listen to what I wanted and be able to help me get the results I'm looking for. And each time, I've been paired with someone who is far less experienced and doesn't do the job well. It's frustrating sitting next to a nail tech that I see does impeccable work, but I can't seem to get my requests fulfilled. I am then told that I need to request a specific nail tech, but if I've never been to the salon (AND I'm new to the area) how am i supposed to know who to request? That's why I'm so specific when I've called to make my appointments. The nail tech I was assigned was very nice and professional; however, even with the pictures of the nail shape I showed her that I wanted, and after extensively going over what I am looking for, I still walked out of the salon with less than decent results (I was in the salon for just over 1 1/2 hours, and she was pulled away twice to fix other customers' nails that she'd worked on). I also had to return after my meetings (about an hour later) to have her fix 2 of my nails (the topcoat didn't set and was smudged). She did fix them, and they looked okay. Unfortunately, not even 2 hours later 2 of my nails chipped, and the topcoat (I've always had a gel topcoat over dip powder - I like my polish to look very shiny, and it's always been more durable for me) on all of my nails PEELED off. It's been 4 days since I had them done, and I've already had to file down every nail, reshape them (she left 2 nails significantly longer than the rest - it looked ridiculous), and create the shape I showed her. I'm so frustrated that no one I've been paired with has actually been able to make my nails look the way I want them to, and I'm tired of spending so much money and driving around from salon to salon trying to find 1 person that is actually good at dip mani's. I've decided to purchase an at-home dip kit and will start doing my manis at home - at least I'll be able to get the desired end result. Like with the other reviews I've recently posted, if you're lucky enough to get paired with a great nail tech of course you'll have a great experience. I just can't seem to get that lucky here in TX. :( read more

I walked in and the man at the front was friendly but immediately tried to upsell me. I asked questions about the pedicures and, I was surprised he actually didn't no the difference between a 77! Pedi and 69$. I got the 77$ pedicure, but there hot water wasn't working so they boiled water in the back and brought it out. I got a pedicure and gel manicure. It was the best I have ever had. They didn't really give me a reason to want to go back. The pedicure massage was great but, it was hot as hell in there. Idk find some where. There are better places in grapevine honestly. read more

They gave me chemical burns, cuts, and tried to add bogus charges after literally leaving me in pain.

I've been coming for over ten years! they're fantastic and I would highly recommend Mai for nails and pedicures. she has taken care of my daughter and I since we started coming here. read more

I usually enjoy this spot but I have never asked for a design before. They had a beautiful display of holiday nails when i checked in so I asked them if they could do the blue sweater design pictured here with a dark green. This is what I got. I would only come here if I don't want a fancy design and just want plain dip nails (which they usually do great job with!) read more

Castle Nail Spa - Asked for a sweater design based on one displayed in their salon - not like the displayed one at all - Massage Near Me - Southlake, Texas

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This is my first time here and Lori did a great job. The guy in front seemed attentive and ensured everyone is taken care of. I even noticed some clients had close relationships with their artists. The reason for my 4 stars is because when you're a first timer you get 15% off but the guy would take your phone and rate the place 5 stars on google reviews without asking me. The reasoning is because they get a "coupon code" to give the 15% off. That's the first time I've heard this, I have many friends with businesses and not once have I heard google offers this. Correct me if I'm wrong. read more

Castle Nail Spa - Massage Near Me - Southlake, Texas

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Best nail experience ever! Walked in after a terrible nail experience last week at a different local salon, the front desk person was very kind and immediately matched me with a tech that would take care of my nails. Lee not only gently removed my old set, but created the EXACT look I wanted on my nails! I did not feel like he tried to talk me into a different type of nail or a different color, he took great care in doing exactly what I had in mind. Best of all- he was extremely fun to talk to and joke around with! *When was the last time you had that experience at a nail salon around here?!?* Lindsey did my pedicure and I have to admit, after getting a pedicure monthly for probably the last 10 years, she topped the list! Her massage pressure was on point! She took time with each step of the pedicure, and again was amazing to talk to and joke around with! This was not your normal nail salon experience where there is an unfortunate language barrier and they are shuttling people through like cattle- Castle Nails took the time to do quality work and treat me like family. If you are looking for a nail salon, look no further! Ask for Lee and/or Lindsey! read more

Castle Nail Spa - Solar pink and white nails by Lee - Massage Near Me - Southlake, Texas

My friend and I came in for a manicure for me and a pedicure for her. We didn't think to call first so I take part blame for what happened. Definitely call first. They were packed, which is great for them - business is booming! As long as you get what you asked for. I had requested the "queen" package with a 12 minute massage - which I didn't end up receiving because they were understaffed. However, I wasn't charged for it so I'm not too terribly upset but I would've preferred to know ahead of time. I did however only have to pay for the "express" manicure which was only $28 with gel polish instead of $52. (Gel is an extra $20!) Yet even with the "express" manicure, you're supposed to get a sugar scrub and hot towel wrap- which I got neither of. The lotion massage was heavenly though! Tiffany used the perfect amount of lotion so I wasn't drenched. My friend LOVED her pedicure and the incredible woman that helped her, and because she's happy, I'm happy. Tiffany, who worked on me, has a stunning way of talking with her clients and even making sure they're thrilled with their nails every step of the way. Plus, she never once nicked my cuticles. If nothing else, make sure you're getting everything you're paying for. And don't be afraid to ask for what you're paying for! read more

I've gone to this nail salon three times now. I have had a different person do my nails every time & i've had a 10/10 experience each time. This is my new go-to nail salon. The staff is so friendly & always does my nails exactly how I imagined. 5 stars all the way around. read more

Go to Cynthia!! She did my nails and did an amazing job. I got dip with a tip and was by far the best I have gotten in the area. Cynthia did an amazing job she was very kind and took great pride in her work highly recommend scheduling with her for your nails! read more

My absolute favorite nail place by far!! I had been going around to different nail spas trying to find one I loved, and I am so glad I found Castle!! The owner is so sweet and the staff is incredibly friendly, helpful and wonderful at their jobs! I've only had amazing experiences here! It gets pretty busy around 12pm, but I normally do walk-ins in the late afternoon and I've never had any issues waiting! I typically get dipped nails with tips and it costs around $55-$60 ! They also offer a student discount, so make sure to ask for one if you're a student! read more

Castle Nail Spa - my nails for Hawaii vacation - Massage Near Me - Southlake, Texas

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Great service with great hospitality!! I was welcomed in with happy employees who were able to help tend my needs. Great massage and great nail service. read more

Castle Nail Spa - Gel manicure - Massage Near Me - Southlake, Texas

Mostly like going there until recently. Called to ask for a 2:15 appt. With Tina. "Can you come at 2:00? She's not busy" Arrive at 2:00 And She's doing a manicure. Really? Person on the phone either lied or got greedy and double booked. Reason why I switched from xyz to start coming here. I do not blame Tina. Management and staff need to do better. read more

First time here and so far this place its top notch. From the warm greeting to the attention to detail. I got the pleasure of having Linh do my pedicure and she was Outstanding. Seriously 4 Stars Jaclyn the manager was so dang accommodating and got me a Corona. She also recommended the Chamomile pedicure and it was a gel. Highly recommend! We will be back for sure. My wife and stepdaughter had their nails done and they Loved it. read more

Lori, my nail tech was amazing! She was skilled, pleasant, and very accommodating towards me. The ambiance was nice, and the man attending the front was very hospitable. This was my first visit, and I would not hesitate to refer others to this salon. read more

I paid for the pedicure with the 15 minute massage. The whole thing felt rushed from the minute I sat down. He barely used the stone for calluses. I decided to time the massage and he made barely passed the 8 minute mark. Don't waste your time if the massage is what you look forward to. $65 dollars for the fastest pedicure I've ever had. read more

Castle Nail Spa - Massage Time supposed to be 15 minutes - Massage Near Me - Southlake, Texas

Had a very unique idea for nails... was unsure if they'd be able to do it but they blew it out of the water!!! Lindsey was amazing, and everyone there gives great service. Additionally if anyone is cautious about COVID, everyone was in masks and there are screens when getting your nails done!! My pedicure was great as well. read more

Castle Nail Spa - Massage Near Me - Southlake, Texas

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We love castle nail spa! Owner is so sweet. Clean and professional. Staff is super friendly and we will for sure be back... We made an appointment and they were prompt to get us to our chairs on time. I've been coming here for years and they update the chairs update the colors and have a great selection of cool trendy colors and designs... Their newest design is ombre nails with nude colors and it's so fun! We love Mai and Lindsay read more

Castle Nail Spa - Massage Near Me - Southlake, Texas

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I've been coming to this salon for a while now and I love it! I got my nails done today by Christina and she did SO good and was so sweet and funny. I had the best time. My nails turned out perfect and just like the picture I showed. read more

Like wow!!! I have found my new place to get my nails done!!! Very clean, friendly and they did awesome job with my natural nails. They were pleasantly surprised that I came in with natural nails and only needed to reshape and get them painted in season of Christmas!!! Best place to get your nails read more

Castle Nail Spa - Christmas candy cane color!!! - Massage Near Me - Southlake, Texas

Very disappointed in their service. Paid for tips and they were cut too short. Nails were also not left clean. I asked for them to be fixed and they refused to fix them without charging me again. Terrible customer service. Do not recommend. read more

5 Stars to Jennifer who did my Pedi , better than a Podiatrist, she took my ingrown painlessly , I love it! I don't have to tell her what to do , I am from Cali and she is even better than what I had from Cali I'm removing Ingrown! On the other hand , I don't know his name - he did my hand nails - he never clean even if I told him to do so , he just dip my finger to have color and not even clean them, I told him that, for me removing dry skin and cleaning my nail is more important than color but his answer , "I know I know I can see them , let me color your nail then clean them " ! I did not argue just let him do whatever , he should be train more that before you even put colors - clean first and at listen listen to the customer , thanks God Jennifer over rule it! Thanks to the Beautiful Manager of the place for making me feel home ! read more

Castle Nail Spa - Massage Near Me - Southlake, Texas

Got a powder manicure from Linh and they look so good, she did an incredible job! Got a marble to look like clouds and couldn't be happier about them, place was clean and staff was so friendly! Would recommend read more

Castle Nail Spa - Cloud nails - Massage Near Me - Southlake, Texas

I've been coming to Mai at castle nail Spa for years. She's been amazing every time. We never feel rushed, they know us by name & always give us the best experience! read more