I was a life long customer. Happy with everything, but know they are going to charge me 3% on my…read moredebt card. They are millionaire and they do that. Thats just to dam greedy for me.

These guys sold my 70 yr old mother a fire fighting sytem in the middle of a forrest fire that was…read morenot complete .and then failed to get her the rest of the parts for it .shame on you

Today I happened into Baker Lumber in Kelso WA looking for hardwoods. I am a retired carpenter and…read morehave dealt with lumberyards since 1970. I am compelled to say I have never been in a lumberyard/hardware store that was as clean and organized as this business. The gentleman that assisted me was very helpful, courteous, and knowledgeable. I live 50 miles from this business but I will return there again.

Home town store nice not having to rely on big box store…read more Good people all are local and care about their customers. ¡!!!!!! Why should I have to say more than I want to.

Never let me down.... Great product and very friendly and helpful staff…read moreThis is where everyone should get their dirt!!! And best of all I don't even miss the " other guy"!!

I was ripped off by the owner of Spencer's for thousands of dollars. While work they did was fine…read morein itself, in the end I was lied to and taken advantage of due to circumstances that were advantageous to someone who wanted to steal from me. When I say I've never experienced such greed and disgusting behavior from a business as the experience with Spencer's, I am not exaggerating. You've been warned. UPDATE: I am writing a review for the correct company and it 100% reflects my personal experience.

Since this company was bought out by a larger company it has gone downhill in quality of product. I…read moreused to trust Swanson but NO MORE. I bought 12+ bags of their composts and manure mixes, used in raised veg beds, planted starts and seed, and nothing will grow in it. Composts are mostly wood dust and fragments, no nutrients in it which is what compost is supposed to provide. In comparison in a different raised bed, I spent about 20% more for a rich potting soil/raised bed mix from a local supplier, my veggies have shot up and are remarkably lush, 6 weeks later. I am sick about this, wasted a lot of money and have done backbreaking work digging out and replacing the crap compost I bought at Swanson which is their own brand. Shame on you, Swanson for fleecing your customers with your horrible products.

Everyone is always friendly and the prices are fair. Soil for yard is not the greatest but their…read moregravel selection and prices for gravel are good.

Hands down the best place in town for lumber and building supplies. The staff really knows their…read morestuff -- super helpful, friendly, and always willing to take the time to answer questions or point you in the right direction.

Outstanding experience with Baker lumber!! I ordered a very large pressure-treated 6"x 6"x 24' post…read moremid-day on a Thursday which they did not stock. I had it delivered, and they had it to me the next morning!! They not only received it, but had it to me in less than 24 hours! Flawless piece of lumber as well. We will definitely do business again!

Great selection of Dewalt products. Friendly and knowledgeable staff. Location is a bit unassuming…read morefrom the outside and a little unwelcoming. But don't be discouraged.

I appreciate integrity and I got it here. I had my machine in for service and the feed dogs were…read morenot great. It's an expensive fix, but much cheaper than buying a new machine. It is only worth fixing on my machine if the rest of the machine is in decent shape. Victor checked it out and found it is worth fixing. But before going to that expense he did all he could to give them a bit more life. I'm sure I will have them replaced relatively soon. He could have encouraged me to buy a new machine instead, which would have benefited the store and cost me much more. He didn't do that. I so appreciate his honesty.

In December 2024 I purchased a very expensive Embroidery and Sewing Machine (about $8,000.00) from…read morethis store. At the time of purchase I was given excellent service. I later returned to the store to purchase fabric and other items. July 29, 2025 I purchased some items including a ruler that cost $42.50 + tax. When I got home I realized I already had the ruler and about 1 week later tried to return it in it's UNOPENED package (I live in the hills so it is about a 30 minute drive to the store so I didn't immediately try to return the item). I was told they do not give cash refunds, only store credit because, quote "some people abused the return policy". This is a violation of Washington State Law but they don't care. I took the following information from Washington's Consumer Protection Agency's site: 1. Disclose the return policy: Retailers must clearly communicate their return policy to customers before they make a purchase. This can be done through signs in the store, information on the receipt, or on the retailer's website. 2. How many days does a customer have to return a product under Washington's consumer protection regulations? Under Washington's consumer protection regulations, a customer has seven business days to return a product for any reason. 9. Minimum Return Policy Disclosures - Retailers must clearly display their store's minimum return policy -- whether it is no refund at all or store credit only -- on all signs and receipts. I have decided to keep the ruler and never do business with them again. Nowhere is it posted in their store about the return policy, it is attached to the receipt which you get AFTER you have paid for the product making it non-returnable. Of course, I doubt that they care if I come back because they already got the big money from me.

Beautiful baskets! They are very thoughtful and great customer service! Love supporting small…read morebusiness.

This will be a hard review to write. Which, is a good thing. They did everything right...do I just…read moresing their praises? I guess so. Let's start with the HUGE selection of flowers. It may seem like a small stop along the highway, but it's almost like a maze. You could get lost in the impressive amount of product. But are they good flowers? YES! My Mom is a HUGE flowers fan and CONSISTENTLY disappointed wherever she went. She's only got one other place that satisfies her desire for flowers. SHE WAS IMPRESSED the moment she laid her eyes on these. I also have to commend the service. We had Sergio help us, he was funny, kind, and extremely polite. Everything you need from an employee. On top of that, he was very helpful with information in general. Not just about this place. I can't think of a more satisfying stop along a highway. Beautiful flowers, large range of options, and workers that know how to do their job. My Mom will be back, not sure about myself because I'm not into flowers. I also don't have a wife yet.