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    Castro Derrick, DDS, MS

    5.0 (1 review)
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    5 years ago

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    Advanced Periodontics & Implantology - Great Logo!

    Advanced Periodontics & Implantology

    3.0(33 reviews)
    2.9 mi

    They know what they are doing, they have been extremely helpful in my dental journey. If your…read moreprimary dentist sends a referral consider yourself lucky

    If I could give negative stars I would. Just trust that all the negative reviews are true. I…read moreconsider myself a pretty easygoing person with a high pain tolerance, but my experience at this place was horrific. I don't understand why they had me sign an initial contract saying how much my procedure would cost if it was going to constantly change. They called me an hour before my procedure, to tell me casually, it was going to cost $600 more than they originally quoted me. I needed to come in early before my procedure to sign new paperwork. When I pushed back she gave me a weird lecture about paying my employer for better insurance and I explained to her I pay for the best insurance my large (nice) corporation allows. Healing wasn't smooth and when I texted Dr. B saying I had a lot of swelling on one of my grafts (I had two on my top canine teeth) she told me there was "no way I had an infection." When I went in for my two week follow up appointment that Monday I was surprised the assistants were the ones to remove my stitches. I asked if I was going to be able to see the Dr. that day and they said I could make a separate appointment to come back later to check my swollen gums. They didn't remove the stitches. I could go on and on, but when I saw Dr. B later that day she casually said that one of the stitches had come loose on that tooth so the tissue healed incorrectly. I was confused and asked questions about what that meant and she was quick to accuse me of trying to talk before my two week check up appointment. She said something vague about how the blood supply was now compromised there and there's nothing they could do- they would see me in three months. She took additional photos of my graft that "didn't look as bad" as the ones the assistants took that morning. When I got into my car I burst into sobbing tears. I feel like this office completely messed up my smile- my gums are now uneven on either side and they blamed me. I'm out $3,000 out of pocket and I just got yet another unexpected bill for an additional $120. I'm beside myself. I feel like I'm out a lot of money and I'm the same if not worse off. Is this office a money laundering scheme? Pretty much everything they do is to seek payment and cover up liability.

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    Advanced Periodontics & Implantology
    Advanced Periodontics & Implantology

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    South Chico Dental Care: Daniel D. Surh, DMD

    South Chico Dental Care: Daniel D. Surh, DMD

    4.6(46 reviews)
    5.5 mi

    I've been going to Dr. Surh's office for maybe about 2 - 3 years now and he's helped me address all…read moremy dental issues, including squeezing me in for some emergency problems I had. I've NEVER had any any issue with anything or anyone at the office - all the staff is very kind and knowledgeable. Surh is former Navy, which I have a soft spot for as I have military family. In his waiting room, he has a photo of the ship he was assigned to, which I thought was a nice touch. He is obviously proud of his time in the military, which I appreciate greatly. The office is VERY clean, well kept, and there is water, coffee, tea, and other refreshments available in the wait room. Theres also a 2 TVs and a playstation, presumably for kids who might have to wait while parents or siblings are being seen. During the procedures, your room has 2 TVs mounted for distractions, including one overhead with subtitles always on (Lol, small details) for some additional distraction - normally tuned to HGTV, but the staff is always attentive and willing to change the channel if you prefer. Overall, I cannot recommend Dr. Surh enough. I've sent anyone who needs dental work to him and they all say the same - excellent service. Now the only downside: I have is that this man is the only DDS on site, so to see him, you may have to wait to see him. I promise you though, its worth the wait.

    Made an appointment, left a message to reschedule, they call me back during work for me to…read morereconfirm I need to reschedule. I call back a week later to reschedule and they give me a hoop to jump through and say I need to visit a doctor first or get x rays sent over from a dentist I am established with. This was after ignoring my call all day. I chose to go elsewhere instead of deal with their behavior further. Seeing a dentist tomorrow that isn't upset about rescheduling.

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    South Chico Dental Care: Daniel D. Surh, DMD - Waiting area; really nice and clean.

    Waiting area; really nice and clean.

    South Chico Dental Care: Daniel D. Surh, DMD
    South Chico Dental Care: Daniel D. Surh, DMD

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    Castro Derrick, DDS, MS - periodontists - Updated May 2026

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