In response to the owner…read more Your response is disappointing because it completely avoids taking accountability for what actually happened. Hazel did not present with a cough. She presented with difficulty breathing and gagging whenever she opened her mouth to bark or yawn, and that her bark was now non existent. Those were the symptoms I repeatedly reported. You state that medications were provided to keep her comfortable. She was sent home with an anti-nausea medication and an allergy medication. She was not sent home with pain medication or steroids despite the obvious discomfort she was in. So I'm not quite sure where the team "cared so deeply" during her exams or after. You also state that a specialty referral was recommended. That is not what happened. After the test results, Dr. Keusis called me and said Hazel's results were "just leaning towards old age like she'd previously noted". It was then 5 days later only after I expressed how disappointed I was with the lack of recommendations, lack of urgency, and complete lack of follow through, and told Dr. Keusis I was taking Hazel to an internal medicine specialist myself, that a referral was finally offered. I was left to figure out on my own what my next steps should be while my dog continued struggling with her symptoms, and continued to get worse. If laryngeal paralysis was being evaluated, why was Hazel's airway obstruction not identified? If visualization of her larynx was limited, why was I never informed of that? If her airway could not be adequately assessed, why wasn't an immediate referral recommended instead of reassuring me she was "just leaning towards old age" like she'd said? When the internal specialist said the swelling was "obvious". Rather than acknowledging where your care and communication fell short, your response rewrites the timeline to make it appear as though everything appropriate was done from the beginning. It wasn't. I wasn't expecting perfection. I was expecting my concerns to be taken seriously, my dog to be advocated for, and appropriate recommendations to be made without me having to push for them myself. Even now, instead of acknowledging that your team let both Hazel and me down, you've chosen to defend your actions and misrepresent what actually occurred. That lack of accountability is exactly why I wrote the review

I took my 2 year old Golden in to see Dr. Kuesis for her annual exam this week. This is the 3rd dog…read moreI have owned under Dr. Kuesis care at La Cumbre Pet Hospital. She is an excellent, knowledgeable vet who is very compassionate and gentle with my dog. I really appreciate her giving me different options, not all that I necessarily follow, but allows me to makeup my own mind with all the facts. The tech and office staff are always helpful and cheerful as well.

Adobe pet clinic has very good vet and staff l have had them for years all though little expensive…read morethey are very good l don't use them as much as l should but l still have them l totally recommend them

We have nothing but positive things to say about Adobe Pet Hospital, our dog loves going here - he…read moreruns to the door! Everyone who works here is kind, helpful and knowledgeable. You can tell they care about your pet - little details like adding your pets name into the care notes they send home with you. Our dog is overall healthy but has had a couple things (broken toe, lumps removed, teeth cleaning), every visit you leave knowing your pet had the best care.

I returned to take my dog in and the experience was good and helpful. I felt heard by the vet, and…read morethe vet technician was super friendly. Dr. McVeigh has seen my dog a couple times and she has positive energy, is kind and helps me weigh the options.

Had a good experience here, I found the vet techs and vet easy to talk with and kind. I needed…read moreDoberman ear care posting, which is hard to find. The posts look good, the care my puppy received was excellent and Ill Go back.

Excellent Service I owned 2 dogs and the price and service…read morehas been amazing every time.

While our family was really happy with Wilder and appreciate the excellent service they have…read moreprovided previously, it has recently felt more crowded in the waiting room and the communication from the front staff has become less professional. Maybe they are going through a difficult time, like I think a recent retired doctor, but it's just been a recent change in overall attentiveness and level of care. There isn't consistently a place for the pets to wait for there turn in a quiet space. Families aren't all given the chance to stay in the room with their pets. It is considered a special request. Our cat ended up having to wait in the car to avoid the sounds and smells of the dogs. He dislikes dogs, so this already makes it a little challenging and stresses him out. We voiced other concerns with them directly, so I don't think it's necessary to include everything here, but just wanted to leave a review as feedback so hopefully they take it to heart to improve. We are sad to leave this practice. They were so friendly and caring until the end of our time having our cat as a patient. I am not leaving a bad rating, just 3 stars because the vets are actually really skilled. But the admin staff and support from the techs hasn't felt up to par recently. Hopefully things get back on track.

I just had a "WOW" experience at URGENT VETERINARY CARE Santa Barbara! My dog became non-weight…read morebearing lame on a back leg last night after running around the yard-I assumed he injured his ACL. However in the morning I noticed he had several "foxtails" embedded in his pajamas (hairless dog - wears clothes on cool days) then I noticed the swelling between back toes and knew he had a foxtail. I called my friends at St. Frances Animal Hosp but they were swamped with only one vet and closing soon... but they told me about UVC - I drove over and within an hour we were done! My pup as recovering from sedative, foxtail in a test tube to share as a warning to friends and neighbors and a GREAT experience with highly skilled staff and professional, friendly, experienced and well trained veterinarian. What a welcome practice added to SB! Walk-in Urgent Care Vet for non-critical emergency care at its best! KR, (DVlong time SB resident.

So annoyed at that Urgent Veterinary Care technician and management team. I have a feral cat who…read morehad a bloody external ear wound with alopecia. Without running any tests the vet came back and said it might be cancer. I acknowledged that may be the case but thought it was alarmist and premature to say that. The technician came back after cleaning the ear up to say they at this point they do agree it's a wound with possible infection, not cancer. Although they wanted to meet with me to go over the treatment and meds before I left, they forgot to put an antibiotic medicine dispenser in my bag, and three separate times I had to remind them to go back and give my (feral) cat his first dose of antibiotics, and flea meds, and remind them again to check for worms. They also forgot to give me topical antiseptic pads so I can clean the wound. I think they are training young interns who have no idea what they are doing.

Doctor Jean is so great! She went into detail about my dog's skin issues. I was super grateful…read moreshe's available in Ventura.

Dr Greek and her entire team are fantastic! My dog has a very rare skin disease that Dr Greek…read morerecognized and we are now in the process of healing. Thankfully my regular vet referred us to her and my best friend Yassie will be fine. I can't find the words to recommend them as highly as they deserve!

After our experience elsewhere, finding Dr. Whitney and the Internal Medicine team was an…read moreincredible relief. From the moment Hazel was seen, they were thorough, compassionate, and genuinely committed to finding answers. Every recommendation and diagnostic step was explained clearly, and they wasted no time moving forward with the tests and procedures needed to determine what was causing her symptoms. What impressed me most wasn't just their medical knowledge, but the level of care they showed both Hazel and me. When her symptoms worsened and I brought her back to the ER, the team treated her with urgency, kindness, and compassion. They reassured me throughout the process and made me feel like I wasn't facing this alone. Dr. Whitney has been exceptional. She has patiently answered every question I've had, communicated honestly, referred us to the appropriate specialists when needed, and has checked in repeatedly to see how Hazel is doing. That kind of follow-up and genuine concern is something every pet owner hopes for when their dog is sick. I am incredibly grateful to Dr. Whitney and the entire Internal Medicine team for their dedication, professionalism, and compassion. They have made an incredibly stressful situation much more manageable, and I wouldn't hesitate to trust them with Hazel's care again. Thank you for treating her as if she were your own.

They took amazing care of my cat in the middle of the night when I was scared and unsure of what to…read moredo and made her and me feel so loved

I really can't say enough good things about this place! I left whites animal hospital because of…read morelack of management, and I randomly found Artemis animal clinic through Google. The best vet. She thoroughly explains everything, and also cares enough to go over finances. Go here if you're looking for a vet for your baby

Peggy is one of the best vets I have ever gone to. I have had pets for years and she truly has…read moregiven my cat an extra life. My cat was really sick about a year ago and since we have followed the diet and regimen she prescribed my 19 year old cat is like a kitten again. She is straightforward and has a lot of experience. I have been to several vets in Santa Barbara after moving here a few years ago and I am so grateful to have finally found this clinic. Don't think twice, go see Peggy. She was recommended by people who have lived here their whole lives. I am so grateful to have found her.

I got my new puppy about two months ago from the Santa Barbara Humane Society, and they have been…read moreamazing here getting him up-to-date with all of his shots and an initial intake! Wonderful staff, easy to schedule appointments, and got all the detailed paperwork so my dog could get flea and tick medication.

I hate to be this person but I dropped off my rabbit here at 10 am. We came to pick him up at 3:30,…read moreand they haven't even checked on him... I'm so disappointed, especially since rabbit vets are so hard to find here in sb.

With fireworks in the forecast for July 4th, I was thankful to find Healthy Pet open. I needed…read moresomething to calm my dog as I wasn't going to be home and know how he reacts when I am home and they are popping off in the neighborhood. The CBD chews took the edge off. I think my dog was panting due to my having to close all of the windows to prevent escaping.

Always nice, helpful, happy to special order products, great selection; amazing to have an actual…read morelocal business to support, instead of an expensive chain store.