This place is a hit or miss honestly, on staff and stock. Be sure to look up the stock online before you even come in. Sometimes the staff are super friendly and talkative sometimes it's like they're mad they have to sell the easiest thing ever to sell. Ask me about my day, what I'm doing, things I've tried, it's called customer service. read more

one star for cleanliness, another for variety. I'm starting to dread coming here. I normally call in for one product, staff has told me to check their website and if it's there they have it in stock. third time i've wasted gas coming here because i check and once im there they don't have it. saw someone else mention this so i will too- the male staff here need an attitude adjustment. please don't bother reaching out, these two stars aren't going anywhere. read more

First time at this location. Clean and friendly staff. Steve was super helpful and gave some good recommendations!

Today September 27 went in bought unruly OG 10g For $136 got home and find out package date was July 9 which is almost 3 months old. The flower has turned brown old smells gone just bad explained this to the staff and call before I went they said they will take care of it and returned to the store ,Returned . Alexa, Alex or Alexia who was stuttering every words trying to justify rite away I could tell she don't really know her flowers bet we don't smoke the same either I believe she was in charge told me he has to call management came back to tell me shit outa luck with all the faulty promises and drag ass management said no can't do nuting about it and refused to take care of the situation. What a poor judgment from the upper management poor way to take care of people they were fine with it when they took my $136 and they told me they would take care of it. Was a lie I would not return to this place.Especially if I was blem unruly cali lotus should not do business nor put inventory with this location if this is the way the rep there company its supposed to be high grade and there selling it turned making blem unruly calli lotus look bad,They need to do their inventory check people must know about this never return to the store again faulty promise screwing people over not rite they just laughed at me and said some nonsense do not return or recommended this location not worth it need a better upper management or whoever is in charge read more

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Sold a defected pod- Poor customer service, I came in for a simple exchange . Dry vibes and strict af . If it wasn't for the defected pod they sold me I wouldn't go back. Sure they have specials but people skills matter to me- try another catalyst location but not this one. read more

Literally my favorite place! They always have amazing deals - not just one but a few so there's no chance of leaving unhappy. When you walk in, you're greeted with friendly people, always welcoming and open, answering allllll of my questions. Wide variety of products and one of the most consistent places to find the specific products I need. They have a wide variety of tinctures, oils, edibles, flowers, drinks, pre rolls - you name it, they've got it. Love this place and recommend everyone come read more

The service is amazing and they always make me feel welcomed, and Leslie the budtender has helped a lot since the other catalyst locations.

That 3.5 is hard earned. The service here is awful! They expect you to immediately know what you want when you come in, leaving no grace for customers to peruse their selection. They are rude and condescending and I walked out without spending any money. Protect your peace. Do not come here! read more

Very sweet people (stoners are the best people) and always on it with the sales ! My husband and I come here every week lol! I even got my friend coming here every week too! read more

Great deals, fire bud. Lesly was my bud tender and she was super sweet and informal. 10/10

Best Catalyst I've been to so far Love this store best customer service Love All the staff Management is great

Went here because of great reviews but security guard made a big deal about the parking with a whole lot of spots available so that started off the visit wrong then bud tenders proceeded to go off the security's vibe and we're rude too read more

They gave me the wrong items and refused to switch it out. So I had to pay again for the items I originally ordered. Horrible customer service ! read more

Customer service is horrible. I waited in line for 30 minutes. One of The bud tenders went on break instead of helping me out first. Finally got some help I only took a minute because I knew what I was there for. When I was ready to pay the card reader went down, they asked me if I could use the ATM to get some money instead, it took me a minute to use the ATM, that didn't matter though, they jumped on to the next customer and I had to wait again now to pay. Will never go here again, there are other Catalyst with much better customer service. "F" these guys. You guys suck. read more

Security guard or parking enforcement?? Very unprofessional and immature mentality from the security here, will not be going again!!

Top tier and affordable prices. Staff is always welcoming and updating you about all new deals.

Was going to a different shop for years . Decided lemme try another shop based off recommendations .... Had been going for about a month or two every 3-4 days now with no issues whatsoever . Great deals , friendly staff , both security and budtenders ... until I didn't . After a long day of work 16 hour shift I decided to stop to the shop on the road home . I parked in a parking spot next to no one and the spot next to me wasn't even a parking spot ( the empty island because a parking spot doesn't fit ) , yes I parked some what sideways but not taking two parking spots but a bit on the empty island . And only so cars wouldn't have trouble leaving or my car wouldn't get hit , well to make this shorter than it was the security guard on duty stopped me showed me the monitor with the cameras on how I was parked and didn't ask , TOLD ME to go move the car right now ! Before letting me in . Really unprofessional as we went back n forth about it . I'm all for doing your job . But it's parking... and the fact that I wasn't taking up two parking spots . I'll give this spot another chance . Maybe fix the stars read more