I am a San Bruno resident and having catch 22 in our town is such a treat! Woman owned and operated, Jay brings the most intention and passion towards her business. I regularly get my hair cut by her after trying to find a good stylist in the area, I will go to her as long as she's willing to take me! It's also a great spot for gift shopping, and of course personal shopping sprees. Since the clothes are consignment it's ethically moral. I absolutely love her other hair products and all that she has as well. Long story short, check out catch 22:) read more

Classic salon service, honest suggestions for quality products for hair care, accessories and vintage wardrobe. I've been going to Ms. Jay since her DC location in the alleyway. Now that she's in San Bruno, get there like 15 mins early because you do have to pay for hourly parking (not expensive). Upon arrival, you are greeted and you can still thrift in her now more spacious boutique. Vintage finds are insane! For a trim and touch up layering she starts with washing your hair, uses the blades to layer and styles your hair all while she's having a genuine conversation with you. Then, she recommends products for your hair and sets up your next appointment because just like she values your time, her time is valuable as well. She's by appointment only. In and out; wash, cut, style, payment: 1 hour. Timing also depends on service. Like when she performs a perm on me, I expect to be there a few hours. 10/10 would recommend! read more

J and Naomi have never let me down! I always leave with exactly what I wanted and they give me so many great tips for my curly hair. They are also very professional and sweet. I love the conversations we have. read more

I meant to write this review sooner, but things have been quite busy. That said, this wonderful boutique deserves a 5 star review for so many reason: The selection: it is wonderful, high quality, and stylish. There were so many beautiful pieces I wanted to buy! Sometimes you go to thrifts and there's really nothing there of style, BUT the owner has amazing taste and she knows what she's doing when selecting pieces for her shop. The environment: it is clean, and manicured. At first I thought I was walking into a high end boutique until I realized what a bargain the prices were! The owner: she is AMAZING! She's so personable and you can tell she cares about her shop and customers. She listened to my preferences and picked out SOOO MANY amazing pieces for me to try. What was so special was that she gave her honest opinion about how they looked like on me. I don't really have anyone to go shopping with, and it's always helpful to get someone's opinion. Typically, employees aren't there to help you decide, but she was more than willing. She felt like a good friend! I walked away with so many beautiful pieces including 2 wool winter skirts, red sweater, and a black skirt. 10/10 WOULD RECOMMEND. Please support this gem. read more

I'm so incredibly happy with the results of my visit! Got a color treatment + haircut. Am so in love with the results and feel brand new. Amazing service. Thank you! read more

Catch 22 Salon and Boutique - Before - Hair Salons Near Me - San Bruno, California

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Wandered In And was surprised at the quality of items. The back has a hair salon. There had cute purses (no brand names), clothes up to a xl, small section of kids. Cute shop. read more

Very pleasant and clean atmosphere. Greeted warmly upon my entrance. I had gotten an unfortunate haircut from another salon and J spent the time fixing every detail of my hair. She is an amazing stylist. Highly recommended! read more

My daughter and I arrived today for our appointments right at 11am and we were promptly greeted and welcomed by Miss J. When you walk in, you can't help but notice the pleasant vibe and beautiful displays in the consignment section of the shop. The clothes are displayed with care and the professionalism of a high-end department store! As we make our way to the back of the store, J gives me the key to a locker to store my purse and jacket which definitely provides a sense of security. We discuss what we each want today and the fun begins. I'll share before/after pics of our hair and I HOPE Yelp doesn't decide to "not recommend" this review like they did my last one and the reviews of 12 other loyal clients. This business is FIVE STARS. read more

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The owner of the salon, J, is rude and condescending. We walked out of her salon without even getting a haircut and it was not based on one bad act. Appointment was delayed because she had a flat tire that morning. No issue with that. Life happens. When we arrive at 10:30 am, door was closed and no lights on. I text to tell her we are there, thought maybe she was delayed further. A woman, who's on the phone, came to the front door, unlocked it, without pushing the door to let us in, just left it closed and walks away. So we had to assume she was J and walk in. The whole time she was on the phone, talking to some vendor, I don't know. She motioned for us to go back to where the salon chairs are situated. She kept talking for another 5-10 mins. When she gets off the phone, no apology, no friendly hello, just what do want to do with your hair. That was strike one. My daughter, 13, hasn't been to a salon since Covid so I let her know we needed to help with figuring out what to do with her hair. The lecture began. She berated my daughter for not washing her hair everyday and that we came without a a hairstyle already picked out. I could tell my daughter was feeling uncomfortable and had a look of humiliation from being told her hair was dirty. Strike two. This lecture continued for another 10 mins then she starts the sales pitch "so what do you use to wash your hair?" Most of us know that's a leeway, for later, to suggest hair products. I showed her the shampoo/conditioner my daughter uses, she proceeded to ask where do you buy it, and told us it's probably not professional grade. Nice setup for later sales pitch. Since her tone and attitude has been condescending and rude the entire time, I had no qualms to ask her please do not try to sell us anything. She of course was offended and started her next lecture of "if I'm suppose to take care of your hair, then I have the right to decline a client." Strike three. At that point, there was no way I was going to trust her with our hair (oh yes, we had back to back hair appointments) so we got up and left. She wanted to yell at us some more but we just kept walking out. My only power at that moment is not to spend my money at her establishment and later, to write a review about her behavior. In these hard times for small business, I wanted to give her as much benefit of doubt as possible, but after three strikes, you're out. read more

Catch 22 Salon and Boutique is so much more than a 5-star hair salon! The owner has created a gorgeous, warm, and welcoming business in San Bruno. Catch 22 has been doing my highlights for over 16 years! They do fabulous work on my hair, and I would not go anywhere else. I get a ton of compliments. Catch 22 is stylish, professional, fun, and they create an atmosphere that draws you in and makes you want to stay! I love the makeup line and hair products, and they have added a clothing boutique. Catch 22 provides affordable services so everyone can enjoy getting their hair cut, colored, highlighted, or styled! Major bonus points for their darling dog who occasionally visits the salon! read more

Catch 22 Salon and Boutique - Hair Salons Near Me - San Bruno, California

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I've been a customer for a few years and let me just say, Ms. Jae is Amazing! She has been doing hair for 30+ years and knows exactly what she is doing. She starts off by having a full consultation where she explains the texture of the hair, symmetry, etc. Just recent I came in to get my hair fixed after another stylist from a different salon who made it super choppy. She was able to explain exactly what the stylist did wrong and how we can fix it. I was in shock after seeing the final result and promised myself I would never stray from Jae again! Seriously, she is the only stylist I've come to know that will spend time and explain every step before she begins to cut, and I can appreciate that. Jae always makes me feel that I could trust her and that is extremely important when it comes to hair, in my opinion. Major props for how beautiful her new location is. It is so spacious, clean and well organized! Go check her out! You won't regret it! read more

I don't write many reviews, in fact this is my first on Yelp. I had to rave about J and Omi. Not only does my hair look good ( I mean, you know, for me ) but they really go the extra mile to make you feel like family. J makes sure that not only is my haircut to my satisfaction but also how to take care of it and keep it looking good. So glad I was introduced to them. The new shop is awesome as well. read more

I've been going to J's for over 15 years now! Such loyalty is only because she knows her clients, cares, listens to their needs and wants, consults professionally, gives honest opinions and makes deep connections that you wouldn't get any place even if you tried. There is mutual respect, love and admiration in our relationship. With that, I've never known J to get all "sales pitchy" or product centric with ANY of her clients. As a matter of fact, she makes qualified recommendations based on conversation, her experience and education as a SUCCESSFUL, minority, woman business owner. I would leave her shop looking and feeling great! She not only took care of my exterior but took to the time to listen to me and help fix whatever problem I had that week. The best time EVER! Lol! For that one person who left a one star review... You sound like a helicopter parent who tried to take control of your daughter's hair situation. J has such empathy that she probably felt the frustration from your own daughter, channeled that emotion and kicked you OUT because you were rude and embarrassing (not the other way around) ;). Now your daughter is thinking that she doesn't want to get her hair cut with you (EVER) and she will probably want to go to J's by herself. But she won't admit that. She will just be a teen and figure it out in the next couple years while you still HOVER! And then she will come home with a surprise hairstyle. Angry? "Any person capable of angering you becomes your master; they can anger you only when you permit yourself to be disturbed by them." ― Epictetus Love you J! read more

These ladies brought life back to hair that I thought was dead, lifeless, and hopeless for years. My hair is naturally curly, and just constantly had a type of frizz that just felt like I had tumbleweed to deal with on top of my head, but they walked me through the best way to care for my hair in a way no other stylist has been able to provide before. For this particular visit I had them style my hair instead of use my natural curl since I had somewhere to go, but I will definitely be back. The most impressive part about this visit, the suggestion to come back for a trim was every four months. Yes, FOUR MONTHS! I think every other hairdresser has been lying to me about how often I need to come back just so they can get my money more often. She said I could come back sooner if I wanted, but it was ultimately up to what I thought would work best for me. It's so refreshing to find such an honest small business, and well worth your money! read more

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I just had the most amazing experience at Catch 22! Jay, the owner, is a very talented hair artist and an inspiring businesswoman. I really enjoyed our conversation and she did a dynamite job on my hair! Seriously, it has never looked so good. My highlights were really hard to blend from my previous dye job and it looks seamless and beautiful. It feels healthier too! And she was very accommodating with my last-minute booking and she squeezed in my BFF while I was processing so it turned into quality social time too! I'm coming back Monday for a haircut, in fact! I can't say enough good things about Catch 22! Also, a really adorable retail section! read more

Catch 22 Salon and Boutique - Hair Salons Near Me - San Bruno, California

Had a great time getting my haircut with the owner, J. She has many years of experience cutting hair. It was my first getting it cut there. She fixed my hair!! I had gone somewhere else a few months ago and it was horrible. I tried cutting it myself because I didn't trust anyone. Happy I trusted J! read more

Miss jay is the best! Great service all around. Jay is an expert of her craft. She has a lot of information on hair care and products. Very professional and super friendly environment. read more

LMAO...KC, I don't know you. I don't know if you were having a bad day/week/month/year/life/pandemic. I don't know if there was miscommunication or misinterpretation. I don't know what actually happened since I wasn't there. That being said, I'll write to what I do know. 1. I know that in order for a small business owner,especially in a service, especially as a minority female, especially as a single mother, to grow as Ms. J has successfully accomplished, they would need to have exceptional knowledge and talent in their craft to build and maintain a loyal client base. 2. I know I've spent many hours in J's chair, throughout 25+ years, through her good days and bad days. Never have I witnessed her be rude or condescending to anyone. Never pushed a sale of products. For J, recommending isn't pushing it's about caring and sharing her expertise. It's not only about feeling beautiful in the moment leaving the salon with a new hair do. It's about the long term as well. Making sure you feel confident and proud exercising the knowledge gained to maintain healthy hair. 3. I know that if you fully comprehend and appreciate points one and two and for anyone who knows her, you would understand that in order for the statement of "rude and condescending" to ring 100% true about J then you probably earn it. I'm always hesitant about writing reviews of places I love in fear that I gets too busy but in this case it's past due and well deserved. I've strayed a couple times in the earlier years but learned my lesson. Had to come back and have her fix the messes I got myself into. SMH. Never again. Client for life. So pls don't come here if you absolutely hate OCD cleanliness, professional quality hair care, friendly down to earth hospitality, SNACKS, drinks/dranks (if you don't know the difference pls grab a refreshing soda), and last but not least if you have negative vibes. Thank you! read more

Jay makes me look fabulous always and she's been my hairdresser for over 10 years even before her new salon. I appreciate her honesty and care. She has genuine concern for long term care and maintenance not just 1 time treatment. I love how she shares after care maintenance for hair as it's really what's important after you walk out of salon. I love the family vibe she gives to me and I can see to all her clients as well. Her new salon is absolutely beautiful! It has a great atmosphere and very relaxing. I was just there a couple of weeks ago after a long week with work and an active toddler. As soon as I came in, she said sit back and relax. Her and her daughter offered me a beverage, snack, and a massage chair. I almost fell asleep under dryer coz I was so relaxed. I really enjoy coming to see her and her family in salon. We have great chats and most of all, I leave with a happy smile. read more

LONG over due review. I don't even know where to begin. I have been going to J since I myself was a teenager! 17 years old I believe, and YEARS later I still go to her, and I have my own TEENAGERS as well! First off, as a teenage GIRL, I would have APPRECIATED someone TEACHING me and telling me what I am doing wrong in order to properly take care of my hair. That is one of the many reasons that I only trust J with my hair. Because I know she is an EXPERT in her field, and I would GLADLY accept any recommendations from her, whether it is a hairstyle or hair product! J treats all of her customers like family, so if you want someone that does not small talk with you to get to know you and just "does whatever you ask for" then maybe this place is not for you. She takes her time with each client to make sure both you and herself are happy. There is a reason that I always book my appointments MONTHS in advanced. I know she is always busy with her LONG TIME- LOYAL customers, like myself. Consider yourself lucky to get an appointment within the next week! =) read more

Naomi did my daughter & my hair for a wedding. She made us both look stunning & took her time resulting in curls & waves that lasted! The salon is spotless & beautifully decorated. Very welcoming place too. I highly recommend it! read more

Hair wash, cut, and styling was all included! Friendly environment too, definitely coming back regularly.

My kids and I have been going to J for years. Not only is she my family hairdresser, J and her family have now become my family. This establishment is top notch! J has a wealth of knowledge in her 31 years. She is the best! Katherine C. you are off your rocker and seem to have a "power" trip. For the record, you were escorted out of the salon. Businesses don't need narcissistic customers like yourself. I feel bad for your daughter. read more

Wow-a beautiful store and salon...and so incredibly comfortable. It felt as though we were amongst old friends...caring, thoughtful friends. My son's (13) hair has never looked better. J was methodical--a true artist creating a most wonderful cut, a "pattern" as she called it...perfected it in order to replicate it upon our return...and perfection it was! Thank you for a lovely afternoon and for a very happy teenager! Can I give 6 stars? read more

J and Naomi are the best. They are professional, knowledgeable and want the best for their clients. I have had several changes to my cut and color and it always turns out TERRIFIC!! I get compliments all the time. I am so excited for their new salon. It is amazing. It is clean, inviting, and so up to date. J and Naomi have many loyal clients because of their kind and friendly treatment. The best on San Mateo Ave!! read more

I called ahead to get a guideline on a quote and I was told it would be a specific price. Then I got there and they raised it by $55 for a root touchup. I walked out as I do not appreciate, having a quote for one price and then having it raised by that much before they even touched my head. read more

Another great day at Catch 22 Salon and Boutique! I have been a client for years and love her new location. Hair is an art and science. To have healthy hair you need someone like Ms. J to guide you in the process. I love how she listens to what you want to try but gives you honest opinion so you achieve healthy beautiful hair! There is amazing teamwork with her daughter Naomi who is becoming a wonderful stylist as well. So highly recommend you to Ms. J and Naomi for the art and science of healthy beautiful hair! read more

I can say many awesome things about Catch-22 and the fantastic owner, J, First of all, anyone who goes to Catch-22 will be blown away by the aesthetics of the place. Once you step through the door, you will feel relaxed and welcomed by the amazing staff. Before you step into the salon, there is a wide assortment of clothes to choose from and beautiful accessories. Now, you are transformed into a clean and well-stocked salon for the relaxing part. J has years of experience, so she knows what she is talking about regarding hair. She does AWESOME coloring and cuts. You can trust Jem to make your hair look like a runway model. She takes the time to go over what is best for your lifestyle, uses the best products, and when she is done, you are ready to conquer the world with beautiful hair. The next best person is Naomi, she does excellent work on coloring as well Her easy-going personality creates the spa atmosphere while having your hair done. Check them out for expert advice on hair, unique coloring, and precision cuts that will make you feel like a million bucks read more

J truly cares about your hair and provides advice on how to keep your hair and scalp healthy based on her 20+ years of experience. Have been going to her for at least 10 years now and will definitely keep going. read more

I have been coming to J's since I was 13 and I am now 16 years old. Within the 3 years of getting my hair done with J my family and I have never had one bad experience. When I first came my hair was the worst it has ever been. Since coming to J everyone around me is jealous of my hair and it's all because of J and Naomi. Katherine C. I was told the same thing as your daughter when I first came to this salon. It's not embarrassing, she wants to help. She wouldn't be asking about your shampoo unless she wanted to help you. Of course she wants to sell products that's part of a business. She declined your service and if all she wanted was money she would've taken yours. This isn't a baseball game so i'm not sure where strikes come into play. Have a great day Katherine C. read more

all i have to say is AMAZING!!! I have had so much trouble with my hair salon experiences over the past years. every time i would ask for a certain color or style, i would never be satisfied. of course as any person with bad salon experience, i walked in feeling a little anxious even though I've heard great things about this place. I was greeted by Ms. J and immediately noticed how friendly and outgoing she was. first we talked about what I wanted done with my hair and she talked me through how the process was going to go and i really appreciated that. not many stylists take the time to truly listen to what and how you want your hair done. Ms. J cut my hair first and kept it long just like i asked! I then transferred to Naomi and she proceeded to color my head. She is so impressive and sweet! She gave me some great advice on how to keep up with my hair and she walked me through every step on what she was doing with my hair. I was beyond impressed with the results and I could not stop smiling. This was the first time I was satisfied with my hair after going to a salon. 110% recommend Ms. J and Naomi, I was so happy I went to Catch 22. Not to mention the beautiful ambiance!! Will definitely be returning back soon :) read more