The people in the leasing office are not very bright or honest. They all tell you different things…read moreand don't really care about people. All they care about is telling you whatever they need to to get you to sign a lease. The girl at the front desk paid no attention at all to people standing outside in the rain waiting to be let in because she was too busy talking to one of the residents about dogs. They don't even answer the phone at the front desk (good luck getting past AI). The "security" is placed right in front of the leasing office looking goofy. If you really want to keep people safe, security should be right at the front door. If you ask them why security is there, they will lie and say that it's to keep the building safe but in reality, it's because was a violent incident involving one of the people in the leasing office.

There is a significant cockroach infestation throughout the building. Cockroaches are present in…read morethe hallways, the laundry room, the garage, and even the elevators. For the past six months, I have been attempting to address the problem inside my own apartment using my own efforts and financial resources, but these measures have been ineffective. This ongoing situation is causing considerable stress and is severely affecting my well-being. I previously lived in another apartment for nearly two years and never experienced such issues, which indicates that the source of the infestation is located within the building's common areas or other units. German cockroaches are actively spreading throughout the property, and they pose a potential health hazard as recognized carriers of various diseases.

Hello! I lived here from October 2019-October 2020. It was the worst living situation I've ever…read moreexperienced. I got a 7th floor studio apartment (400-ish sq ft) with one bathroom and kitchenette for $1575 a month. My parking space was $175 a month. So I was paying $1770 a month (*with a $55k salary*). Let me tell you how much of a joke this was. Let's start off easy, with the parking space. I did not get a full parking space, yet I was paying the full amount as everyone else in the garage. Due to an extra wall protruding, the corner parking space I had was impossible to turn into, park, and get out of. If I turn in too narrow, it blocks off space for the car next to me. If I turn in too wide, it's nearly impossible to get out of it without hitting the car parked behind me. The butt of my car always stood out because the parking space was a half. Why should that be $175? Now for the apartment. The carpet was an ugly beige, reminding me of like someone's parents' house basement. Any stain was impossible to get out. Aesthetically, not pleasing at all. I fell for the beautiful view initially, there is a wall of windows next to the bed. However, as the apartment is on a main street (16th St), it means NOISE. The constant humdrum buzz of cars whizzing by yes, but also Sirens of ambulance and police constantly, and late night roaring and yelling by homeless drunk people. There is no overheard lighting (except for a horrible florescent office-like light in the kitchenette) so I had to have two standing lamps (in opposing corners of the apartment, for more evened-out lighting), plus a bedside nightstand lamp, but were still not good enough really. The way the studio apartment is designed is horrible. You really can put the bed on either side of the room, but there is no room for a couch. I mean, technically there is, but you would risk blocking the front entrance. So I had to have an arm chair there but it looked pretty awkward given all the space. Then, here is the worst part. The kitchenette. What a joke excuse of a kitchen. I really hated it. So design-wise, it's ugly, all-white, non-remarkable and cheap looking. There is NO dishwasher. There is NO microwave. There is literally a tiny square gray sink, a small area of counter space, then the stove/oven. I would have to wash dishes pretty fast considering more than two meals meant that the sink would fill up. But there is no place to dry the dishes/post unless I used that small bit of counter space. But then I would need that small bit of counter space to cut my vegetables, or else I'd just turn around and use the f---ing kitchen table to cut my things. And THE STOVE/OVEN. So the stove fire didn't work when i turned it out, so I would have to use an extended lighter and turn on the stove the same time to get any fire. THERE IS NO VENTILATION. NONE!!!! THERE IS A HOOD ABOVE THE STOVE. Like a hood that looks like a ventilator, but it's like plastic looking and no actual utility use. It's a fake ventilator. Do you know what that means? It means that every time I cooked--EVEN IF IT WAS JUST BOILING WATER FOR PASTA--the fire alarm would set off. Every time. Not a couple times. Not every other time. Every time. Do you know how management responded to this? They appeared at my front door knocking, without advanced notice which was inappropriate. Then, they say they read my email about my fire alarm constantly going off, so here is their solution for me: a shoe cover. Yes, you read that right. A cloth, drawstring shoe-cover FOR F---ING SHOES (!!) to put over my fire alarm. And the best part? "Don't tell anyone about this please," the management pleaded. THE AUDACITY! No room for things like blenders or a coffee maker either since the counter space so small. You know what I had to do when making breakfast? I'd have to take my toaster out of the cupboard above the fridge that's annoying to reach. Make my toast. Then I would have to put the toast on a plate and onto the table. Then I'd have to use the remaining counter space, where I previously had my toaster, to cut things, etc. So much back and forth. Next, I'm going to go into their COVID management. When I got COVID in August, I notified them. And they DID NOT send a mass email warning everyone, or step up their disinfecting. It was like they wanted to hide it. In Hong Kong where my friend lives, one person got it and everyone was notified and they shut things down. Here it was like they downplayed. Anyway I hated living here, it was miserable, overpriced, management was awful and often petty. ALSO NO WASHER DRYER IN UNIT. You have to pay $$ for that and go all the way down to the basement. Once I put $30 on my laundry card and it took it, but then wouldn't work on the machines. I told management. What did they say? "IDK what to do, but why don't you call the owners of the laundry machines yourself and ask them how to get your money back?" THAT'S YOUR JOB. I pay you to do things like this. ugh.

I lived here for 11 months (11/14-10/15). The only reason I moved is because I transferred to my…read moreagency's San Francisco office. So why 5 stars? 1. The insulation. For the first week or two I moved here, I had the feeling like I was the only person in the building. I never heard a sound from one neighbor, and ocassionally would hear a muffled loud laugh from my other neighbor. That's it. You could hear hallway noise somewhat easily from the kitchen/living room, but that was hardly ever an issue since the hallway didn't get a ton of foot traffic. 2. Very prompt replies to maintenance requests. You call in the morning, it'll be fixed by that afternoon. The one time I had an emergency on a Sunday, they responded promptly too. 3. I saw one ant in my 11 months there. Nothing else. 4. Value. I paid $1795/month for a top floor, recently renovated apartment. Much better value (IMO) than any of those newly built apartments in Shaw, U St, etc. 5. management. Besides prompty taking care of maintenance issues, they don't BS you. Moving in and out was very straight forward. I had to get out of my lease 1 month early, and they were able to find a new renter, so I was saved from paying that 1 remaining month. One downside: you still can only pay rent via check. No online bill pay option. Overall, I'd recommend the Park Monroe. If keener managmeent runs all their buildings as well as the park monroe, then I also recommend them too.

I've enjoyed living at 1210 Mass! The front desk staff is always present, the leasing staff is…read morefriendly and responsive, and I've had good experiences living in the community. There is no one at the gym, so I usually get it all to myself! It has an excellent location that is close to downtown, Mt. Vernon Square, and Logan Circle.

I have been fortunate to call 1210 Mass my home for the past two years. The apartments are well…read moremaintained and the maintenance team always responds promptly to any issues (usually same day). The apartments and furnishings are nice, but not top-tier (I have zero issues with them) and the building is refreshing units. What I found most important is how well the building is run. The elevators are very fast (a rarity) and the front desk concierges are always engaged, friendly and helpful. Overall, the building is fairly quiet (with the exception of the fire station around the corner), so it is great if you want to come home and not have to overhear partying from neighbors on a random weeknight or most weekends. Great spot to live in if you want to have a short walk to work in Metro Center area. Management has been great as they are accessible if you have issues and are arranging more events as Covid restrictions lift. I am only leaving the building to move in with someone else, otherwise I would have happily stayed. Finally, the Streets Market across the street is a real gem and hidden strength to the building. Not a full-size supermarket, but they have enough to get you through the week or if you need to quickly get some fresh veggies.

This building is infested with rats and bed bugs . They don't clean properly . It's been dog poop…read morein the stairs for two weeks when told to the rental office or concierge nothing is done . Dog pop sits in the entrance ways of the fire exit mentioned to concierge nothing was done the stains is still there . They harass you for bed bug treatment and inspection.as if you're the problem. I'm not sure if they're aware that they are dragging these bugs from home to home per their little inspections . The elevators licensures are out of date . The rats in the ceiling HA yes that's what I said . They put traps in the ceilings but don't check them . You catch them with traps but no one is cleaning inside these hole where there is rat feces which contributes to my kid being sick . When told I didn't want them in my home where my rent is paid they threatened me with an eviction because DOB IS ON THEM ABOUT TGE BED BUGS ... FAIR WARNING DONT MOVE HERE . The building is over 50 percent unoccupied

I recently had to move out early after losing my federal job. I'd been living at Allegro for just…read moreunder 6 months after having moved to DC from Idaho. My family stayed in Idaho and was due to join me in May. From the beginning, this team was easily the best and most professional I've ever rented with. Ernest always greeted me by name, and with a huge smile. Johnathan is genuinely one of the nicest, most professional and caring individuals I've ever met. Sam and Brittany were always ready to smile and welcome me home from the concierge desk. It was as if they knew I'd moved there, away from family, and wanted to make my stay feel more comfortable. I'd put in a maintenance request, and it'd usually be done within the day, two at most. The property is beautify and very well maintained, and the ammenities were perfect. They even kept treats at the counter for our furry family members! I hated leaving this place, but I couldn't afford to stay without a job, so I moved back to Idaho. They even worked with me on breaking the lease so I didn't go further into debt. This is one of those rare places that care more about the pride they take in their work and in serving their tennant community than they do about their own careers. They're truly a wonderful team, and I'd like to personally thank them all for the most wonderful six months a guy could expect in my circumstances. If I ever make it back to DC, I know exactly where I'm going!

LOVE IT HERE!!! Staff is so accommodating and maintenance requests are completed so quick. It feels…read morelike my home away from home here

I have lived here for over 2 years and am so lucky I found it. The staff knows your names, Quinton…read moreat the front desk is the BEST, and they treat you like family. My apartment is a great size and I feel very safe. Would definitely recommend living here!

I have not actually lived here, so please discount my review accordingly. However, my experience…read morewith Elevation was negative enough to make me take the time to write a review. I decided to put in an application here on a unit sight unseen because the advertised rent and unit size (at least on paper) seemed to be a good deal. I was really trying to find as much space as possible for as little rent as possible. I came by on a weekend when the office was closed to walk around the building. I was able to follow some people inside and took a look around the areas that didn't require a key fob. The building is at least 10 years old at this point and looks rather dated, but overall it was adequate for my purposes. There were police in the area out front for some reason, but I decided to overlook that, the relatively high crime in the area, as well as the low reviews online for this building, as the price and the space seemed right. I went home and applied online. Now here comes the part that makes me leave the bad review: To apply to rent here, you have to let a third party platform log into your bank account(s) to verify income. In any other place I've rented, I've been able to provide a letter of employment or a pay stub. This practice of handing over your log-in info is sketchy and overly invasive. However, I do think this is a common practice in the DC area and renters probably don't have a choice in the matter. My application was denied because my bank accounts showed no income, despite my having lots of money saved up in my accounts. I've been traveling and had just started a new job. As far as income goes, I make more than twice the monthly rent required. When I inquired why I was denied, the person at the leasing office suggested I had a criminal record or bad credit. This upset me as I have neither. Hearing my voice raise, he decided to look at my application and explained it was denied for "lack of income." When I asked how we can address this, he said I could pay up to one month's rent for someone to be a guarantor for me, or I could provide my own guarantor. Again, I feel it is predatory to make your requirements so rigorous that you can offer someone the "service" of providing a guarantor at the cost of one month's rent. I provided my own guarantor, a family member who was willing to vouch for me. THE OFFICE NEVER FOLLOWED UP WITH ME OR MY GUARANTOR. While I lost out on my $50 application fee, I feel I lucked out by not moving into a place where the office staff are uncaring and careless. At the very least, do what you can to rent out your units and get people to sign. From a business perspective, the management company is losing money by having the current crop of leasing agents representing them.

I did a tour here and the leasing agent was very friendly. The amenities seem top tier, but she let…read moreme know they do not advertise they have Affordable Dwelling Units on their website. I think that is pretty shady and implies they only want a certain clientele. After that comment I was totally turned off and didn't move forward with the housing application.

Carolina in the office was so professional! She was always taking care of me, Really knows her…read morejob well, all of the rules and regulation: trust her to make this place your new home!

Absolutely in love with the manager Carolina. She is a wonderful woman. I've never had such a nice…read moreencounter with a property manager in Dc or the DMV area. The apartment are a nice size and the upgrades are cool. I suggest renovating the bathrooms though. Common areas are clean and there are no pests. A bit of noise here and there but this is a rental property so it is what it is

Food was incredible. This was a highly recommended place in DC, and it did not disappoint!…read more Service was outstanding, and the restaurant is stunning! We had a large group and were taken care of well.

We moved our son into Hamilton House in 2021, after GWU locked students out of their dormitories…read moreduring the COVID pandemic. He just moved out after nearly 5 years there, and I have nothing but good things to say about his experience. His studio apartment was perfect for a college kid's needs, and anytime there were maintenance issues they were promptly addressed. He didn't have to worry about anything. The most important aspect of his stay there, though, was the staff. From George, who we helped us choose a unit and set up the lease, to the front door staff--especially Walter (who my son grew to love and will miss)--everyone went above and beyond to be welcoming and helpful, not just to my son but to my husband and me when we would visit. Even during move out this was the case (special mention again to Walter for his help--you are an angel!). Any GW parents looking into Hamilton House for their student: this is a really great option for off campus housing. It's quiet, safe, and the building is managed well. Can't recommend highly enough!