The staff was very kind and the food was delicious!! The restaurant was clean and a nice place to sit down and eat. We are excited to go back! read more

Great service! Was greeted immediately when I walked in. The food was delicious. Overall, would recommend.

Love my bowl with chicken and roasted vegetables. So yummy! The employees work so hard. The management should really think about adding a tip to the check out!, read more

I just gobbled my build ur own bowl in 5 minutes. So many vegan options that are clearly labeled, customizable, and super friendly and accommodating staff!! The falafel and roasted veggies are delicious and they just added spicy falafel which I'll have to try next time read more

If I could leave a ZERO I WOULD. their online system sucks. We put in our order 11:45 and we waited for over an hour for our ONLINE order. Just don't even bother. Go to the line. Their service is terrible and when you ask for the status they're rude asf. THEY REALLY DONT CARE. read more

This review is not about the food but their horrible service. On more than one occasion, I placed an online pick-up order. Each time I went to pick up my meal, it was not ready. And not only was I standing in line waiting for my online order, but many others were waiting for their pick-up orders. The most recent incident was the final straw for me. I requested a refund after they claimed my food was not ready and I would have to wait a few minutes. Then the worker claimed she could not do a refund and that I would have to go online to request one. I told her to go ahead and make my food. Why go through the hassle of filling out a form for a refund, I told her. I returned to my job and told one of my co-workers about my bad experience. She was meeting her daughter for lunch and talking about going to Cava. I told her to go somewhere else and they did. They went to Sauce. It may be they don't have enough staff or they're inefficient. Either way, I am done with Cava (Scottsdale Road in Scottsdale, AZ read more

If you've ever wanted to see what the Keystone Cops or the Three Stooges would look like running a "food business" this would be the place to go. The food is ok but the service and the management ranks right up there with Larry, Curly & Mo. read more

CAVA - It's anyone's guess what you'll get here. - Mediterranean Near Me - Scottsdale, Arizona

Did not staff this location nearly enough my online order was 45 mins late after ordering an hour ahead and waiting for it took up my entire lunch break. Staff was rude when I asked for my order but they are horribly understaffed so I don't blame them for being cranky. read more

I have been loving Cava! It's so nice to have a cleaned up and flavorful dining option in NS! The first time we stopped in it was later in the evening and sadly the ingredients, mostly the grains, were not super fresh. My rice was a bit dry and overcooked and a little crunchy. I am testing out delivery order through their app to see how the product quality is when it's brought to me. Every time I've ordered, I've opted to customize my bowl either with a grains base or greens and grains base. Whatever you order, there are plenty of options! Definitely do not forget the pita chips, you need them okay?! read more

My niece was nice enough to bring me back a bowl for dinner because it's located right near her office. don't know what I was expecting but I ended up eating the entire bowl. It was tasty, not salty like some other restaurants that compete with this. I haven't stopped into the physical restaurant yet, , but I will one of these days. I am definitely going to get food from there again in the near future. read more

I've been twice and I keep craving it. No idea how anyone can give this place less than 5 stars. It is SO good and incredibly priced. I see people giving bad reviews because of slow service, but it's a newer place and I think yelpers should be cognizant of that. It's not a sit-down restaurant so no need to get all upset about slow service at the counter. They're learning. The ingredients all seem very well-prepared. And the spices/sauces are extremely flavorful. I would 10/10 recommend this place to anyone that likes Mediterranean but maybe not the trendy Pita Jungle type of prices. read more

The food is delicious, but unfortunately there are too many options and people stand there and ask "what's that" which holds up the line. It's best to create your own bowl rather than order a standard bowl because the line crew has to follow a menu card and it confuses them. The pita bread is soft and delicious, but the falafel is mushy and not crispy like Zoe's. The Greek Chicken Pita is perfect and a sure bet. The old dude at the register has got to go, he is unfriendly, barking orders, flustered and his shirt was dirty. So there you have it. read more

Great food, coming from someone who is middle eastern!! I feel for this place, as I worked in the restaurant industry for more than a decade. They're brand new people, cut them some slack. They are still learning and will likely be slow for at least a month. You've got to be really entitled to be complaining about a wait to get some food. Relax Scottsdale lol. read more

Been waiting for weeks for this location to open and finally I was able to try it. I was so excited. I will be adding this to my weekly list to eat much or dinner. I love Mediterranean food and this was chipotle style create your own bowl place. Fresh, healthy and quick. So many options (toppings )to choose from. Meat and falafel is grilled fresh. I have no complaints on anything. Also love their variety of fresh lemonades to choose from and black tea. If you haven't tried it, you have to put it on your list to try. read more

The food is really good. Like really good. But my goodness, I've been in 3 times and there is never any sense of urgency. The employees move like molasses. And I hate to say it because THE FOOD IS REALLY GOOD. It's just that they work so slowly-- maybe lovingly? I don't know! Just add 10-15 minutes for any pick up order and expect to wait in line. Besides that you can't really go wrong with the food. Everything tastes fresh! The sauces are good enough to drink! read more

I come here all the time the food is always amazing and the staff is so friendly and funny I love coming here shoutout to Bella and Kennedy they always make my dining experience great!!! read more

I had delivery from this restaurant and it was just okay. The hummus was mediocre as was the falafel. I ignored the sauces that came with it for the first half and that was a mistake. The garlic and harissa sauces really punch up the pita (and anything you put them on) quite a bit. My brownie was incredibly small and not terribly exciting. Overall, disappointing. read more

Bella was fantastic great service and best of all great attitude. Highly recommend food and restaurant ambience. Management and staff are awesome!! read more

Beautiful and high quality food, good time, and perfect employees. Between the food, the service itself, and the aesthetics of this location, 10/10. Would suggest to my friends and family if I had any ;-; read more

This place is great! They have a new manager and staff that are awesome! Definitely seen an improvement since they hired this new crew and manager. The food is always great too! It's the Mediterranean Chipotle as I've mentioned to many and in a previous review! read more

Worst experience of my life being here at this cava location. The employees are lifeless and just stand there creating lines and more work for themselves. Fix this cava. Never coming here again. - from the people in the line during this experience. If i could give half a star I would. read more

The food was amazing and I love the staff here. Super considerate. The dining area was kept clean and saw no issues at all! Hope to come again read more

David hooked me up - new sauces, meats, everything. I said fix me up and he did. Super kind and great service

I ordered. A bowl. Came half filled. Wilted, yellow romaine lettuce. Barely any chicken. $17. Biggest waste of money.

Honestly the food was good but the service is SLOW!! It took us 30 min in line to get a bowl. The employees are NOT trained. It's a shame because it has so much potential. I believe they should close, train the employees and then re open so that it doesn't get a bad rep. Employees need to fast and trained on ingredients not just thrown in. read more

Healthy choices,great portions, tasty food, seasoned well. I suggest going a little earlier than whatever time you think you'll need because it can be busy and a long line, as people choose each item as they go through the line. Can be time-consuming. Nice outdoor seating. read more

Food was great but lots to work on. I have been here twice. Once I got a bowl and it ended up being almost $15. Had a wrap and found the price point better. I couldn't finish the bowl and it is a great candidate to split with someone. Both items were tasty. The service on the other hand has been borderline bad when I've been here both times. Each time was during the lunch rush but they seemed to either be understaffed or under trained. It took almost 20 minutes to just get to the area where you begin your order. One of the times there was an older worker on the register who just talking negatively about the customers just after they left. Keep in mind we could all hear him and we were probably all wondering what he would say about us after we paid. If that wasn't bad enough, when he gave me my drink cup, his fingers went inside the cup and left a taziki smudge. Gross! read more

Great customer service, super clean and the food is always excellent! Cam and Bella were super cool and helpful, cam made my pita and she made excellent recommendations read more

The food and service here is amazing!! Best place to go for lunch for friendly faces and delicious food, the music is always good and they are incredibly accommodating. read more

Really helpful staff but they had run low on most items. Will come back in hopes they restock and clean up a bit.

Been at this establishment a couple of times with our group of coworkers, but the customer service with the old guy at checkout has been very awkward and unpleasant with a side attitude. The portions are smaller now and don't offer an to have an extra portion of the condiments. read more

Harissa Avocado Bowl was great! I'm usually not a fan of these healthy bowl places but Cava is alright.

I like the food, but the service is a total cluster f*ck at the N. Scottsdale location. I was there when they opened and figured I'd give them a month or two to straighten it out but now over a year later, they are just as disorganized and awkward as ever. It's a shame and makes it very frustrating to visit... read more

I have driven by Cava for months and finally went in to try it today. The food is really tasty and lots of good healthy options but the service was so bad. The 2 guys working the line were just absolutely miserable and never came close to cracking a smile. They just grunted at me and made me feel bad for even bothering them (to do their jobs!). I recommend this manager sends in a secret shopper so they can see how poorly they are greeting and treating their customers. read more

Was denied extra chicken. I'm 6'4 so I usually eat more than the normal person and I was very disappointed. They said they were very busy and are running out of chicken which doesn't make sense. read more

I've eaten here a few times and usually don't have an issue. However the staff here can be rude and slightly off putting when ordering. Me and my fiance are vegetarian, and at 7:30 pm (closes at 10) and they had very little options. The roasted vegetables and roasted sweet potato were sitting there for quite some time and became uneatable. When we asked if there was more coming or a fresh batch they said they weren't making anymore. They did not try to accommodate at all and it was my worst experience by far. They should have warned customers that they were out of items before hand. read more

went and had the best customer service. Friendly, helpful I wish I remembered her name but she was awesome! Food was good and it was great fast casual that could be quick and somewhat healthy and fresh! read more

Food is great! We love getting takeout from here, but WHAT IS WITH THE SERVICE??!?! The staff literally hates their lives, and they hate their customers even more! read more

We are fairly regular patrons and we notice many inconsistencies with service and the lack of energy in personnel. Yesterday no roasted potatoes and none coming, apathy from open kitchen and employees have no empathy, what's the problem here? Meanwhile 3 managers sitting on side tables with no sense of urgency. Very uneven service levels and a lack of leadership or serious professionalism will cost you, it already is. Everyone is at their best at peak time though "after lunch hours" is the true test, I saw not restocking, overfilled garbage cans and apathetic overworked employees, the gm and district manager need to re-convene pretty pretty quickly.... read more

Delicious and healthy- will be eating here often! The crazy feta is my fave. I love that their dressings are made in house.