Cobra Plumbing returned call and scheduled appointment promptly. They were able to access…read moreproblems, give great recommendations and complete the work in a timely manner. Very reasonable pricing. They were very professional and easy to work with. Highly recommend and will use again in the future.

Henry Repair responded quickly and resolve our Kenmore dishwasher problems. The cost for the…read morerepair was fair.

My AC was beaten, Steve showed up and made my AC work better than it did when it was first…read moreinstalled. He showed up on time, totally prepared and didn't leave a mess. Henry's is the best around. Thank you Steve.

Best customer service I've experienced since moving to Ukiah. Always on time and followed through…read moreon everything he said he would do - not something you see every day. Excellent work and work ethic. He quoted us a price and stuck to it even though there was a little extra work involved.

Johnny fixed my water heater about a year ago. He was super quick and efficient and reasonable…read morepricing. Now he has replaced my leaky shower valves and toilets. Very trust worthy and honest. Would recommend to all my family and friends and will definitely continue to use him in years to come! :)

Nice guy, thorough inspection and diagnosis of issues…read more Unfortunately due to timing I did have to go with another provider (mistake on my part) for the install of my garbage disposal but I would absolutely work with Houston in the future. I was connected with Houston through my home warranty. (Choice home warranty). He is one of only 2 providers I'd ever use through them again. Would trust him completely with repairs.

Houston called me to apologize due to having cell phone issues. Houston returned my deposit and I…read moredo appreciate that. I will try to use his business again if I need help. Maria

Very helpful, very knowledgeable, very professional. Tom saved me nearly $200 with his knowledge…read moreand understanding. A definite asset to the community!

I contacted them several times about a problem with my wall furnace. They totally dropped the ball…read moreand I have not heard back from them for a couple of weeks. If you are in any hurry you might consider calling someone else.

We're starting out giving All Out an awesome rating based on telephone customer service. As a…read morebusiness when a drain starts to smell as it should not (as in sewage smell) it's a call for help. They immediately contacted their service technician to stop by today. WOW. THAT is customer service!

Refuses to Service What They Install…read more Some time back, this competent plumber installed a new water heater for us. After a while, it started to shut off unexpectedly.  Repeatedly.  Then the excuses started.  There is a bubble in your supply line (disproven by time). The plumber is in the hospital, we can't help you.  Most recently, we have a second person now...and then two days later, we don't travel that far anymore, we won't help you, we're canceling your appointment. We're stuck with a bum water heater, that never worked right.  Nice people, decent skills, but NEVER hire them. No honor!

Right from the quote process Brian set himself apart from other contractors. Brian's quote had a…read morelot of technical information behind it that made our decision easy, none of the other quotes contained that information. I was impressed with his calculations of our needs. Other contractors were just going to replace equipment. His team did an excellent job installing and troubleshooting issues. I was 100% satisfied with their work. I recommend Indoor Climate Control; you won't be disappointed.

So this is some story, after 7 years of owning a heat pump I never knew it could work this good…read more My wife and I were resigned to the fact our heating was sub par because we had the two "big heater companies" come out and give us a list of why our stuff is broke. One of them said we were low on freon and tried to bend us over for 500 bucks, and when I got a second opinion the second big company said the freon level was fine. Neither of them fixed the machine, one said they wanted 15 grand for a new system, and the other was not helpful either. So after years living with a cold house and using emergency heat, I called this company and Tony sent Gabriel out and he put a capacitor on the machine and it works so well I can't even imagine it. Mine you we installed a pellet stove because of how bad this heater is, well our heater works fine, but the two large heating companies that work in Petaluma are horrible, I wont mention names. The one named after a guys name in the garden of eden wasn't as bad as the other company, but they wont even service you two months out they are so busy. These guys came within hours. After talking to Martin I gave them a shot, very satisfied, bill under 400 dollars and the heater works better then ever.

Terrible service. I received a new HVAC through my home warranty and paid almost 5K out of pocket…read morefor roof shingle replacement and other items required according to Pierson. My house leaked and I've had other issues. I hired a professional roofer only to find out that 5K Pierson charged me, yeah, they not only didn't do the work right, but they skimped and skipped out on completing the project properly. I've called their office repeatedly and have left voice messages, but they never call back. What a tacky business. Stay clear from them.

Absolutely terrible experience with Pierson Mechanical. The office staff was extremely rude, and it…read morewas clear the owner has no idea what their technicians are actually doing in the field. They misrepresented what was needed, failed to complete the job, and then claimed they would return to finish it--only to later demand an additional $510. The service was already covered through my home warranty, yet they still tried to charge extra. When the technician initially came out, he arrived with an insufficient amount of refrigerant and said he "ran out" and needed to order more. The next day, the office called not to fix the issue, but to request more money to come back--completely unacceptable. To make matters worse, when I asked basic questions for clarification, the intake representative (who identified herself as the owner's daughter) became defensive and rude, accusing me of "pushing back" when I was simply trying to understand the situation. I ended up getting a second opinion from another HVAC company, and they confirmed the leak was minor, easy to fix, and covered under the same warranty--with no additional charges, including a full refrigerant top-off. This company is dishonest and unprofessional. I strongly recommend avoiding them and always getting a second opinion.