Been on the hunt for patio furniture for our new house and this was about a 3 minute drive. There's…read moreplenty of parking and we stopped by patio.com across the road on our way there (holy hell was that place a very expensive dump- but that deserves a whole separate review). We walked in to the spacious showroom. We were told all items were a la carte and the person at the counter seemed friendly and welcomed questions. The furniture seem sturdy, modern, and the variety was pretty good. The price point seemed reasonable. I don't know about the availability of all the items and fear there will be quite a delay in delivery, but that seems to be across the board for any furniture in general lately as a result of the pandemic-caused shortage.

Spent $8,000 on outdoor furniture and it constantly molds. I would never buy furniture here againread more

I ordered an outdoor cedar chest from Patio.com. I opened the box with a box cutter thinking the…read morechest was made of cedar and steel. I did not realize, as it is not in the description online, that the floor of the chest was plastic mesh. I cut the mesh with the box cutter. There was no indication on the outside of the box to not use a knife or box cutter. I reached out to the company and they blamed me and said they would send a replacement for $600+. They did not take accountability for not have a better plan for packaging and providing information for opening the box. I understand how I opened the box was not ideal, but I am not sure how I was supposed to know. The cost of replacement seemed ridiculous for plastic mesh. I will no longer order from them.

DO NOT BUY ANYTHING ON SALE as you will get damaged or not complete items…read more I bought a firepit last year (high end) and no original manual was given. I was assured it worked, so I made the mistake of not testing it as it was September. BY the time I tried using it, it seems pieces were missing like ignition and safety. I reached out to the store and even asked for a copy of the warranty and was told Patio.com is a clearance house so I had to know none of that would be provided. I asked for help to fix and started getting wishy washy answers from liz. I asked to send someone over before the end of June and she could not confirm. NEVER EVER again will I buy anything there. $1500-2000 FLUSHED down the toilet. It's a joke. I had been a customer of Patio.com in CT and they were AMAZING. NEVER an issue. This was a joke from the start and I wish I I had known better. DISAPPOINTED beyond belief. Would love for her or Patio.com to make it right, but I doubt she will as so far, excuses and delays. Again, PLS buy anywhere but there.

Quality control lacking. Returned sconces because the clay shade wouldn't even fit onto the main…read morefixture piece. Quickly received a new one and shocker missing grounding screw... Also, incredibly terrible engineering making it next to impossible to get the wiring back through in what felt like a pinhole. Need practical design help for installations.

I ordered a vanity stool last June. Received it damaged in Oct and was told it would come in Dec. I…read morecall in Dec and they forgot to reorder it. Now it's reordered with no fabric so it's wrong! The craziest part is they are telling me it's a custom order so they can't credit me until they hear from the manufacturer. But remember it's now a plain stool with no fabric so it will be returned anyway! Unbelievable ! About 40 hours on the phone and numerous " product specialist" they offer me a $100 discount once it ships! But it's not evenThe right stool! Never again!

Very well organized store. They sell everything you need for the home. For example: rugs for the…read morebath, kitchen, and living areas, linens, kitchenware, pots, dishes, small appliances, seasonal items, wall art, and knick-knacks. Prices are somewhat reasonable. Other stores of the similar chain are Marshall's, Sierra, TJ Maxx. Highly recommend!

This is one of the nicer HomeGoods location I've been to. Everything is incredibly organized and…read moreyou can tell the staff put in great effort to keep it clean and tidy. The selection is great (especially for furniture) and the deals are like those you would find at any of their locations!

Avoid this store. The buying experience was great, and I…read morecommitted to a custom-designed sectional and a dining set with eight chairs. I was informed that, because the furniture was custom-built and imported from Europe, there would be a long lead time of about four months, which I accepted. However, delivery now does not seem likely anytime soon. I asked the store to confirm ETA in July 2026, but they have refused or failed to act with any urgency. At this point, I intend to cancel the order, and I would not recommend this store to others. I did not expect this level of service from a retailer located in a high-end mall like Tysons Galleria and charging thousands of dollars.

I ordered a mirror that had an expected delivery date of three months. It's been one YEAR and I…read moredon't have the mirror yet. No one from the store (Tysons Galleria) provides any updates on the status. Employees seem frustrated when inquiries are made. The only response I have received is that it is coming from Denmark. The store manager said he would keep me updated I haven't heard from him. Do not purchase from this store.....

Large space, moderate selection of couches and sectionals, and helpful staff - the place is bright,…read moresomewhat well-organized, and has a steady influx of customers coming in. The staff are readily available to assist, and the place is also attached to CB2 for additional housewares. +helpful staff

I've had an incredibly frustrating experience trying to schedule a free in-home design consultation…read morewith Crate & Barrel. First, I scheduled online, and less than an hour before the appointment, the designer canceled on me. While disappointing, I gave them the benefit of the doubt and rescheduled for the following week. This time, the designer, Lise, reached out to confirm the appointment--only to not show up at all. No call, no explanation, nothing. This level of unprofessionalism is unacceptable, especially from a company that markets itself as providing premium services. I wasted hours rearranging my schedule for absolutely nothing. If this is how Crate & Barrel treats customers during the consultation phase, I can't imagine how much worse it would be once a purchase is involved. Needless to say, I'm reconsidering spending my money here as this store doesn't value my time.

We came in on a Sunday about an hour before closing. There was a wait to be seen by a sales advisor…read morebut they offered us water and checked in on as we browsed the gallery. Eventually we were paired with Quinn who helped us order the chandelier we came in for. Quinn was super knowledgeable and asked all the right questions, exactly the reason why I came into the shop vs. ordering from home. She went over height requirements and measurements and made sure we ordered the right parts. Also, she was very transparent on how their membership works and their return policy. The overall experience was very pleasant and there was no pressure to buy or to add more to the cart. 5/5, will do business with again.

I was surprised at large this Restoration Hardware was -…read more Staff were not readily available, and it was hard to find someone to ask questions or obtain any type of assistance. The layout is kind of funky, as you'd think certain furniture were near or adjacent to each other - selection-wise, there wasn't much variety. There were some staff who were wiping down and vacuuming certain 'rooms' to maintain cleanliness. +unavailability of staff +limited selection of furniture

We recently had a deck repair completed by Holloway Company. We specifically worked with Reuben and…read moreTed, they are true professionals and it was a pleasure to work with them. Reuben managed my project with great interest and care towards all details. Communication was excellent throughout the entire project. There were no surprises in the scope of the work. The quality of their work was excellent. Holloway has done an outstanding job for us and I am confident they will handle your project with same care and excellence they provided my family.

I discovered Holloway Company after seeing a Trex patio set at a garden center. As much as I loved…read morethe set I did not love the service (I could not get anyone to help me). I left and went online to find the set. Instead of ordering online I opted to support a local small business. Probably one of my best decisions - I worked with Kasi to complete my purchase. She was knowledgeable, explained the products and features, warranty and was not only competent but pleasant to work with. I am hoping next year to build a backyard kitchen, retaining wall and waterfall and will choose them to do the work. I highly recommend Holloway Company a small business that values their customers. Thank you Kasi for being exceptional

A bight little spot in Falls Church with friendly people…read more I just wished they would reply to email and requests a bit better.

Interesting selection of plants that all seem much healthier than what you'd buy at one of the big…read morebox stores. They'll let you know what plants are pet friendly and whch ones do best with lots of light, less light, etc. so you can help decide what plants are best whether you're a hard core plant person or you're kinda lazy and looking for something that's only slightly more work than plastic. If you buy both a pot and plant here, they'll even pot it for you so all you have to do it put it by the window and give it some light. This place definitely isn't the cheapest but their stuff is all top notch so it's worth checking out.

Purchased a new mailbox and it's gorgeous. Paid for their crew to install. A few months later it…read morewouldn't close properly and they sent someone over to inspect it and now they are replacing it under warranty. No issues and great customer service.

Walpole Outdoors finished constructing a pergola on our deck and did a superb job from the day of…read morethe estimate and design to the finishing touches. They finished the project in three days and were professional and pleasant to work with. Steve coordinated the project with the company that had installed our railings which had to be removed and replaced after the pergola was constructed. All of the employees at Walpole were responsive and did just what they said they were going to do. The materials they provided were exactly what we wanted--all Azek. We would highly recommend this company.