This is an update to my review regarding the damaged doors that OLW delivered to my home. First,…read morethe doors were really ugly doors. They were pieced together and the screws and rivets were randomly placed on the door. One door was so bent out of shape that it could not be installed. When I called Marshall he wanted to pick up the bent door and order another one to replace it. It would take another two months at least (from a Canadian company) to get. After looking at the (can I say it: crappy looking door), I decided that I did not want to wait to get another door. Marshall FIRMLY told me that I COULD NOT UNDER ANY CIRCUMSTANCES RETURN THE DOOR AND GET A REFUND FOR BOTH DOORS. He said that Sunspace never refunded money. So I called Sunspace in Canada, and they told me that the refund was the responsibility of the American distributor. I called Marshall back and he said again, NO WAY are you getting a refund from us. To make a long story short, I filed a complaint with the VA Attorney General, who then notified OLW about my complaint. I got my refund shortly thereafter, and I paid OLW for a pickup fee, and they picked up their door. I got two lovely doors from Home Depot, with inside blinds, for about $100.00 less than I had paid OLW. The doors from HD were well made and one piece instead of being pieced together with ugly screws. They fit perfectly on the first try.

Terrible company! Don't use them. One of their trucks broke my windshield and I was told to…read moreclaim it under my insurance. The manager wouldn't even return my call. I have photos and videos showing that their truck's tarp wasn't in use, allowing debris to fly off of the truck. I provided a few photos to their office manager so they are well aware of this to be a fact and to be true. I plan on notifying authorities, providing them additional evidence and pursuing my claim. They should demand your drivers protect the property of others.

Items seemed to be fully in stock, and the cashier was so friendly! I bought an adorable fish…read moreshaped bed for my friend's cat from here. They also sell gift bags so you can wrap any presents you buy here.

October 8, 2023…read more Transaction number 8233 I normally wouldn't email the CEO of a company on a Sunday but I had an extremely unpleasant experience at the following store number: 81375 I bought a storage container and when I got home immediately noticed there was a crack and brought it back for an exchange the same day. An African American woman named according to her Bran working on 10/8/23 at 2:17 pm rudely interrupted my transaction to tell me that she couldn't return it because I hadn't been broken when I left. She didn't handle my first transaction nor I had I ever seen or spoken to her before. But she proceeded to call me dishonest over something I simply hadn't noticed. I was not asking for a refund but simply an exchange as I needed the item. I shop here all the time and she was so rude and unprofessional that even the sales girl apologized for her behavior. But the sticking point for me was her calling me a dishonest person. Even if she said, the policy was to not accept returns it would have been handled better. I have never been treated so poorly in a store publicly. She eventually let the sales professional handle it but it was extremely unpleasant. Sent to CEO regarding this experience

The associates here are really friendly. They can help you find what you're looking for just by a…read moredescription of the flower as well as make suggestions based upon what you want to do with your planters, garden. The manager or assistant manager Paul was great and helped us select a tree (weeping Japanese maple), get it scheduled for install, and told us about the free ?warranty if they install it.

Second time patronizing Meadows Farms Nursery. They continue to excel at customer service and…read moremeeting my needs through a friendly and knowledgeable staff. I had questions about my project and I was able to simply call, purchase, and schedule delivery of my products with super ease. Price was very reasonable, and the delivery was as promised, both professional and timely. Will continue our relationship with Meadows Farms Nursery.

Ron repaired three pieces for us. He reglued a loose joint in a chair, reglued a curved piece on a…read morecoffee table and refinished the top of a veneer coffee table. The results were fabulous. He takes great care and is obviously meticulous about his work. Because all three were small jobs, he was able to complete them in short order between his larger projects. We have no hesitancy in recommending him and will be using him again to build a new game table for us.

My almost 50 year old antique dining room chair had a loose arm. Lighthouse repaired the chair,…read morematching the stain perfectly and completed the job in two days. I highly recommend Lighthouse Woodworking.

This TJ Maxx still is very tidy in the section we walked around. I didn't walk around like I…read morenormally would have. We came here on a mission and didn't deviate from the plan. The suitcases were all neatly organized, all the matching sets were placed together, all the carry-ons in one location, etc. The purses were a little cluttered, but were grouped (for the most part) by color and separated from the high-end brands. There was a very long line for checkout, which was fine, because we were able to entertain ourselves with all the items on the shelves along the way. They have a lot of Halloween and Fall themed items, accessories, decoration on the shelves now.

If I can provide ZERO star, I would. The Store Manager, Brian, at the Dulles Landing Drive in…read moreSterling, was very rude and unprofessional. He acted like he totally loathed his job. Therefore, reflecting his loatheness towards me. This did not just happen once but on several occasions when I have to return merchandise from my online orders. He absolutely has no patience and his behavior towards customers is unacceptable. He needs to learn proper etiquette towards the store's loyal customers.

Sad to see this property listed on a foreclosure sales business I follow. I hope they can recover…read moreand continue their business. It went from retail to contractor only around the time Covid hit, but we planned/planted our new build home with multiple shrubs from here and really appreciate their customer service and knowledgeable staff in planning our yard.

I would like to make a strong recommendation for Ed Rodrigues of Greenworks Landscaping. Attached…read moreyou can see the pictures of how my driveway turned out with Ed as the sales guy, job foreman, and head stone mason. What the pictures don't say however, are all of the little nuances and seams that Ed successfully trouble shot along the way. In a word, it was complicated! In the end, the project turned out to be visually stunning and flawlessly executed. He built one retaining wall from scratch along a stretch of land with significantly changing elevation and seamlessly extended another that was in great shape; but you'd never know from looking at it that it was extended. Perhaps most importantly, my project had some quirky drainage challenges bc it is a legacy home in a hilly area. I'm not exaggerating when I say when we get a heavy rain, it doesn't matter where the water lands. It all goes right to the drain! I attribute this to the fact that Ed set up the elevation strings to retest the pitching at multiple stages in the project. Almost compulsively--which is what you want in a contractor! Lastly, Ed and his team showed up literally every weather permitting week day from the day they started until the day they finished. The communication was excellent and I felt like we were on a team together to trouble shoot the structural and visual nuances of the project. Ed can be reached at ed@gwli.org or 703-898-6418.

Gus was really great. We bought a bed and mattress today. Gus made the experience not so bad. He…read morewas very knowledgeable about all the mattresses. No pressure either. I'd recommend this place. Like I mentioned, ask for Gus.

While the mattress I bought at this store was amazing and for a great price, the customer service…read morewas not. I told the store rep that I would not be approved for financing and he insisted I would when I told him my credit score. I finally gave in to allow him to run it. I asked MULTIPLE times if the inquiry would be a soft inquiry or hard. He reassured me it would just be a soft inquiry. I got a notification from credit karma the following day informing me that it was in fact a hard inquiry and dropped my credit score 25 points. When I called the store to tell him what happened he began yelling at me and not letting me speak, saying that I was lying and he never said that. After awhile of him yelling at me he hung up on me and ignored every call I made after that.

Just bought 10 yards of balk mulch from these guys and since I was short, I called back a couple of…read moredays later to get 7 more yards and they refused to give me the bulk pricing! Pennywise and pound foolish! Lost a first-time loyal customer! Will never return to these guys! NOT GOOD.

From the owner: JK Enterprise Landscape Supply is celebrating 25 years as the leading bulk and bagged mulch…read moredelivery service in Northern VA and Maryland. Our mulches, topsoils, soil amendments and compost are all made right here in Northern VA and are only the finest quality materials. We supply to so many distributors that if you do not buy from us, you are probably buying our products at a markup. So you may as well save by buying direct online!

JT is ABSOLUTELY amazing Great work ethics , helpful,…read morelisten to what you need You need paint He is your guy Highly recommend

The paint store is laid out nicely, plenty of parking and good location. The service here is…read morequestionable: The staff doesn't really understand the products and the random lunches that they take and close the store down have caused undue delays several times with our contracting crews.

We decided to give them a try despite some reviews stating that this company led them on so the…read morelady came out for a consultation and took measurements, along with a video. I asked what cabinet distributors they used and she couldn't give me a name, she said they use many. I then asked what the difference would be between getting a particular cabinet color (not knowing what my options were or what would be in stock without a company name), and she said custom vs semi custom are just words and that it's all pretty much custom so it wouldn't make a difference. Upon asking a few more questions, she proceeded to tell me "I'm not sure if you saw, but our company has almost a 5-star review and that's almost unheard of". I didn't know what to make of it, but considering what some of their reviews mentioned, I felt as though we were going to get the same treatment. She said she'd get back to me by Friday with a quote and a visual of the kitchen updates-- it was Tuesday that day. We gave her a call that Friday afternoon to follow up and she insisted that the cabinet company was taking a while and that she'd get back to us by Monday the latest if not over the weekend. We waited and got nothing so my husband called her the following Wednesday without ever hearing from her. She continued to reassure us that she hasn't forgotten about us and that she'd get back to us by Monday for sure. It's now been 21 days and we got no updates or any communication from them. It's clear that this is a pattern for them and I'd advise someone looking to get work done by someone reliable and honest to look elsewhere.

Exceptional from start to finish. Their team is professional, detail-oriented, and seems to operate…read moreat a very high standard. Communication is always transparent and consistent, and they really know how to pay attention to even the smallest details. Highly recommend!