Communications were poor and inaccurate. They promise to provide supervision over subcontractors, but that's a joke. If I didn't know something about construction and said something, new concrete slab would have been poured incorrectly. The project manager didn't even know what the deck coating material actually was. Very frustrating. read more

We are the original owners of a pool that was built in 1989. Needless to say, it was time to give our pool a fresh new look. CDC came out and gave us a reasonable estimate for fresh plaster and tile. They began the process a couple of weeks later. After about 1 1/2 months our pool is now updated and ready for many more years of use. Also by getting these improvements our pool will be an asset if we ever think of putting our house on the market one day. Thank-you CDC for being professional, courteous, and skilled in our pool's make-over. Sincerely, Suzanne & Larry R. Bird read more

We had such a great experience with CDC pools it started with our salesman Lee Myers. Lee came out took measurements and sat with us and talked about all the options. Lee had us over to their show room to pick out the tile, peppletech and cool deck colors. They litterly have small pools with all of their options so you can see what it looks like. Our superintendent Brandon was on top of everything and kept us informed the whole way. Sergio the PM was also there to keep us informed. Sergio stopped by the property once or twice a week to inspect workmanship. Lastly I can't forget Revy Valero the project coordinator. Revy kept the machine moving forward with coordinating concrete and other outside companies. I highly recommend CDC pools. Give Lee a call and get your remodel started today. read more

If I could give them a 10+ I would. Excellent communication and they would let me know what team would be here the next day so I knew what to expect. Very efficient teams that operated like clockwork!! Sergio was great, checking the work of the teams and answering my questions! Love my resurfaced pool!! read more

Regret using this company. Great communication until the contract is signed and deposit is taken/cancellation period has run out. The job took longer than expected, went poorly as far as expectations. Specific issues had to deal with moving our pool equipment to a location away from well established trees and their large roots. I was concerned about the sprinkler pipes as well as not damaging the tree roots and they assured me that they would hand trench rather than use a machine trencher so the sprinklers and trees would not be affected. At this point, I should have had them put this in writing but I took their word. (Get it ALL in writing! )When the electrical guys showed up on the job, they brought a trencher - opposite of what I was promised. They destroyed several sprinkler pipes, tossing the broken pipes aside (rude!) as they trenched through them when they buried their work, they also buried the broken pipes so we had no idea which pipes were broken: spiteful and awful. When the sprinklers turned on the next morning, water was gushing and pouring out all over the place. We reported it immediately and received NO RESPONSE. We needed to dig open all the trenching to try to uncover all the areas that were broken. We paid a separate company to repair the pipes as they were ignoring us. After paying for repairs to another company, they said they could have done the repairs. But they did not return our calls or emails or texts and it was days and days later. Even though we started the job in winter, swim season was pretty much over. It took much longer than anticipated. The pool motor was installed very poorly and sits crooked so that mechanical difficulties have been an issue and we have had to replace the motor twice and each time the tech says it's because it sits crooked on its base...if could do it all over, I would use a different company!!! read more

In 2014 I had CDC come out and replace the pad my pool filter was on. Ever since then I have had to replace my filter cartridges almost yearly because they were falling apart or broken. I purchased different ones from many sellers. Finally last month the seller that I had been buying from most asked for pictures of my pool plumbing, lo and behold they informed me my plumbing was wrong. I then called my local pool store that always go to and they told me the same thing. Two days later they came out and did my plumbing correctly. I don't even want to think about the thousands of dollars that I spent in the last 11 years because of their mistake, so beware, I rate them very poor. read more

CDC Pools did a great job with our complete pool remodel, which included resurfacing the pebble finish, resurfacing the deck, and replacing the equipment. Jerry and Jarrod were responsive throughout the process and we are extremely satisfied with the final product. read more

After a fairly thorough review of the companies that resurface pools in our area, we decided to contract with CDC Pools. There were multiple reasons for this: 1) They almost exclusively do resurfacing as opposed to installing new pools so this is their main business. 2) They have a very significant guarantee which is not shared by their competition. 3) They agreed to allow me to hold some funding back until the job was complete which is not typical of these companies. Our sales contact, Cassie, was very patient with us and made sure all of our selections were made without pressure. As far as the job itself, we are totally pleased beyond our expectations. Not only did each step of the job go as planned, the staff for each step were coureous and respectful to our needs. As an example, my wife and I had covered our plants and shrubs before the demo. The CDC team removed our covers and put down their own which were much better. AND THEY CLEANED UP AFTER THEMSELVES! The forman on the Job, Luis, was there for each and every step and held our hand through the process. I can't find enough stars to give for CDC. We recommend them highlly. read more

I CANNOT recommend this business. First I had to do a change order with them because their sales guy misrepresented the equipment on the contract. On the day of installation, I watched the entire procedure and questioned why he wasn't using silicone lubricant on the o-rings and seals, but I was ignored. In doing so, he damaged the pump lid o-rings and filter lid seal, but he also didn't tighten the laterals in the sand filter before installing sand. Installer left me with a pump that would not stay primed, a filter that would NOT filter and with water and air leaks in the new equipment/plumbing. On top of this, the "new" pump looked like it had previously been used, yet they were supposed to sell me a new pump. Immediately contacted the company the following day explaining all of the issues. They ignored me for a week, but during this time I reached out to Pentair directly to speak to a technical representative. In explaining what I had observed to Pentair, they informed me that this installer made several mistakes and even offered suggestions for remedy. One week from installation, I contacted CDC Pools again explaining what Pentair told me and asking for help once again. Instead of admitting they had made a mistake, they referred me to a local Pentair representative, essentially handing me off to warranty. Took another week waiting for this local Pentair representative to respond to me. Mind you, my equipment is NOT working all of this time. After explaining the symptoms I was observing on my new pool equipment, this local Pentair representative sent out a competing pool company to fix the mistakes made on this installation. Pentair, under warranty, to their credit did fix most of the installation issues created by CDC Pools for this job, but they did NOT fix the air leak in the new plumbing. Finally one month after many complaints, I got CDC Pools to come back out and replace the PVC section that had an air leak, BUT only after I identified where the leak was myself. This "new" pump will stay primed when switched off now, but during operation, it slowly loses prime, which means there is still an air leak somewhere. I should have filed a complaint with the AZ ROC against CDC Pools, but honestly they are not capable of fixing issues so why bother??? I will have to pursue remedies with their competitor at my own expense. read more

CDC Pools just completed a pool and Kool Deck renovation for us and it was spectacular. Everything went off like clockwork and we had a lot of assistance and help along the way. If you're looking to have anything done on a pool, this is the company to hire. They have many choices of decking, tile and materials to choose from at their Chandler location and the process is fast and easy. Could not be happier. 5 STAR JOB. Mike M. read more

Staff from start to finish were totally amazing! Our pool and cool deck were completely redone. The job was completed ahead of schedule and the workmanship is beautiful. We are VERY happy with the end result. read more

CDC Pools - Hot Tub & Pool Near Me - Chandler, Arizona

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We completed our Pool remodel project the summer of 2021. I thought I'd share the text I sent to Cassie, our design rep, this morning. 3 years after the job was completed. Hey Cassie, I wanted to let you know that after CDC reached out to Pentair to let them know our pump failed they extended the warranty period for us and sent a company out to replace the failed part. Again, we sincerely appreciate how well you and CDC have gone above and beyond to take care of us and honor the warranties promised. No project is without its challenges, the true measure of a great company is in their willingness to return calls & come back to make corrections after everything's been paid for. Thank you, we will happily continue to recommend you to everyone! read more

This company is superior. The designer understood my desires for size and finished look. My job was 40K plus. The project manager was always available. The scheduled work crews made knowing what was going on easy and comforting. We completely demolished the mixed mess that was our hard scape. We demolished the pool and resurfaced. We also took the opportunity to redo the entire pool mechanics and they coordinated brilliantly with my pool service. They finished one week ahead of projected time frame and I have ZERO negative feedback. What a great company CDC is. I do find it unusual that after the job there was nothing from their designer asking about the finished design. There was nothing from the crew managers or the project manager about how the job turned out. There was no customer service survey sent for remarks. Great company. Brilliant job. Unusual that there was no follow up. read more

Jerry, I just wanted to THANK CDC for their excellent work in "renewing" my pool surface! I put my trust in CDC 20 years ago when I first built my pool and now 20 years later they did a great job redoing my PebbleTec surface! I have included some construction pics in my review! read more

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I'm writing this review in real time and will add to it and make adjustments as progression happens. We contracted CDC for a full pool and patio remodel in late December. The way their contract reads you essentially pay them 90% of the money before 25% of the work is done. We were not comfortable with this and negotiated a little better terms. They still require 50% upfront. Cassie was helpful and patient during the sales process. Our walk thru was scheduled for Tuesday, 2/9/21 and happened on schedule. The project was to start on Thursday, 2/11. Kevin told me during the walk-thru that they were running a couple days behind so it would either be Thursday or Friday but that scheduling would be in touch each step along the way to notify us of what is happening. Thursday and Friday came and went with no word or crew. Saturday, 2/13, with no notice the crew shows up and demos the pool. Ok, would have been nice to know they were coming, but let's get this party started. Demo was done quickly and they cleaned up 97% of the rocks and debris so we were happy with that. Now, 10 days later, we haven't heard from or seen anyone. No progress, no communication. We paid them $16,600 60 days ago and this is what we have to show for it so far. Since they came recommended from our pool guy and a friend, we sure hope it gets better. We will be updating review along the way, but getting concerned. Update: Friday, 2/26/21 we received an email that they will be coming to complete the tile around the top of the pool on Monday, 3/1/21. Progress? We will see. read more

CDC Pools - Pool demoed - Hot Tub & Pool Near Me - Chandler, Arizona

CDC remodeled my pool in 2022. I do not recommend this company for a pool remodel; I have directed my friends to other pool companies for remodels. We have had to drain the pool three times to correct the tiles inserted incorrectly. The deck they replaced is now chipping in multiple places with light use. My emails to request repayment for water usage (City of Phoenix called with concerns of so much water use) and for the damages to the paint on my house have been resisted they continued doubting the veracity of the documentation (water bills and paint estimates) I provided in detail. They ruined hoses, hose faucet hose bib, cement and door screens - they did replace the hose with a shorter one and the door screens. I paid my plumber to fix the hose bib. Sergio assured me they would be glad to reimburse me - they offered me gift cards, but I asked for cash. They told me that if I wanted cash reimbursement, I would have to wait at least 3-4 months. I have received nothing from CDC pools. I paid them $20K cash in good faith and have not been satisfied with their integrity or quality of work. Go elsewhere for a pool remodel. I will file a complaint with the ROC. read more

My project is ongoing but I thought I'd post anyway. The travertine is done and the workmanship was so good and the result even better than I imagined. This is seriously hard labor and Daniel's crew were spectacular craftsmen. They were also super nice people. I've read some of the negative posts. Yes, it's taking longer to get done. But those posts are missing what's going on in the world right now. Staffing and supplies are just not what we are accustomed to in AZ. In my own business I'm just asking people to be kind to workers who show up and work hard every day. Every industry is impacted. I also remind myself why I chose CDC Pools. In business for 30+ years, longtime good reputation and highly recommended by friends. They'll get it done right! Lastly, check out some photos. It's raining a ton and check how sweet that drainage is working!! read more

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I had them out in 2020 for a pool and decking remodel decided to wait until 2022. Price increased roughly $13,000. I signed the contract the end of February with the project to be completed roughly 2nd week of May 2022. The remodel was not completed until the end of August, I went through an absurd amount of conversations, emails, all of which left me with excuses as to why things are not being completed correctly and excuses as to why the work was not only completely half ass work, no shows, excuse after excuse ZERO accountability by any of the supervisors. I finally contacted ROC Sergio one of the supervisors showed up when RIC was here and was incredibly rude, would over talk me, more excuses as to why the work was so shotty! I had a auto fillet installed and they didn't even cut a square in my decking for it, it is completely offset which drives me crazy! The pool could not balance out and was green 2 days into filling it because the settings were not set properly. I literally could go on and on! It was the biggest nightmare I have ever had to go through. I ended up hiring my old pool guy to come balance my pool and keep it maintains properly. ZERO help from CDC Fast forward to today.. 1 year later I have had to contact CDC not just once but 3 times because my skimmer flap kept coming off so I reached out in May for a new one to be installed correctly, still waiting.. The other 2 calls I have made with 2 weeks because my tile caps are literally falling off into the pool, I'm still missing the skimmer flap and still have not heard when they are going to be back yo fix my tile caps and RE-seal the entire pool since their sealing is gone. Completely unacceptable, the service sucks!! The quality sucks!! Forget about it if something happens all you will get is the runaround from supervisors and staff and excuses! I would NEVER recommend CDC pools to anyone for a remodel or anything! So incredibly disappointed! Fast t read more

During Covid, crews were short and mistakes were made. However, CDC stood by their product and over-delivered on our expectations by completing an absolutely amazing pool refinish. I offered to meet them more than half-way and just have them redo the steps that were troweled poorly and replace damaged tiles. They instead re-finished the entire pool and did absolutely top-notch work. I highly, highly recommend CDC. read more

CDC Pools just completed our remodel and we are thrilled with the outcome! Cassie Selle was our initial contact. She was very accommodating, as well as friendly and knowledgeable. Sergio Leyva was the Superintendent and directed the entire project. The work crews were always punctual and very polite! Both Cassie and Sergio were quick with responding to our many questions throughout the process and the crews are true professionals. To no fault of theirs, we had to delay progress while other work was being done. They understood, did not rush us, and worked around our schedule. We did our research and so glad we chose CDC. There are many pool companies out there, but CDC truly cares. The final product is superior to others I've seen and the workmanship is impeccable. We could not be happier and highly recommend CDC Pools for your pool remodel needs. read more

CDC Pools - Hot Tub & Pool Near Me - Chandler, Arizona

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The only leverage consumers have when they feel slighted from a business is reviews and karma. Thank God! The business does not respond to request for warranty service which leads to frustration and eventually the consumer wants fairness. Reviews are the tool. Businesses influence consumers via the website, promotions, etc. However, the truth lies with the customer. Regardless. What the customer views is their truth. I urge all consumers to use customer reviews to find the truth. My truth about CDC pools is they don't care after the sale. 3 weeks of constant emails, phone calls and virtually nothing in return. They are busy and warranty work is not important. My hope is the $100 of costs they would have paid to repair their work will costs much more. Hopefully thousands. They think they have leverage but good ol karma and customer reviews will prevail. As a consumer of their services, I highly recommend you look elsewhere. BTW. We are buying a new house and will need a pool. I guess they already have lost thousands. Yay! read more

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In May 2024, after receiving multiple competitive bids, I contracted with CDC Pools to do a complete renovation of my pool and water feature. Jerry Herzog was my initial contact and was supportive and available throughout the process. He proposed a 4-6 week window from demolition to completion. He met me at CDC's home office and assisted me in choosing the right colors, textures, tiles, and other features for the renovation. Jerrod Beck was the project supervisor and he worked in concert with multiple on site teams, as well as Toni, Emiliano, and Revy from CDC's business location. CDC Pools completed the project in four weeks and did a fabulous job. I couldn't be more pleased. read more

Dishonest. Incompetent. Slow. Expensive. CDC Pools is, from front office to laborer, the worst option for a pool remodel. Where do I begin? CDC Pools invoices you upfront, then doesn't show up to do any work until you've bugged them for weeks. CDC Pools lies to you by claiming work was done when it was not. CDC Pools will ignore communications for days, then set appointments weeks out (which they will no-show). CDC Pools does an incomplete job installing pool automation. I'm an engineer, so I did the work for them. CDC Pools does an incomplete job installing plumbing. I hired another company to fix their botched vacuum line job. CDC Pools does an incomplete job installing heat pumps. I installed the temperature sensor and set up the communications myself. CDC Pools does an incomplete job installing electical systems. They just "gave up" when trying to connect my lighting system. CDC Pools attempts to rip you off on electrical work, then refuses to work with wire installed by anyone else. CDC Pools rips you off on the smallest changes. Want that tile vertical instead of horizontal? Massive upcharge. One full year after the project kicked off, I'm still working to fix their mistakes. I cannot overstate how critical it is to avoid this company. Please do not trust them to work on your project in any capacity. read more

If you are thinking of using CDC Pools for a remodel I suggest going elsewhere. From the very beginning we had issues. When we met with the estimator we wanted to make sure that our gate would not be left open as we have chickens in the backyard. The estimator assured us that they would keep the gate closed. Every single crew except the tile crew propped out gate to the backyard open- even when we went out and told them it had to stay shut. On the chip out day the crew arrived with no notice. They did tell me they would need the gate open so I was able to coral the chickens into their coop. One of the workers knocked on the door asking for water which I had planned to put out for them anyway. It was summer and hot. But by the end of the day of work there were empty water bottles all over the yard, in planters and even on the roof of our home. We decided to go with CDC because their estimate came in $1000 less than the other estimates. That was a mistake as the damage they caused to our property was more than the savings. Chip out crew - Damaged all 4 potable water garden hoses. Chip out crew - Damaged front garden hose . Cleanup crew - Emptied dirty water (thinset? mortar?) on our lemon tree - this tree was planted to honor a family member that passed away. They could have gone 2 feet back towards the fence and not impacted a single plant. The tree is showing distress because of this. They also dumped this dirty water on the 2 areas of sod in the yard. That sod is organic and was planted specifically for our chickens to eat. Cleanup crew - emptied dirty water/mortar directly on pool equipment, who knows what this has damaged. Clean out crew - left garden hose on with water running after they left. Both the chip out crew and the cleanup crew stepped on an specimen plant. It did not survive. Chip out crew - Left garbage, cigarettes, water bottles. They left debris in the driveway and the street in front of the house. They dropped and left packets of tabasco in front of the house. 6/16/2022 - plumbers propped the gate open and left it open. They were told when they got here to not leave the gate open as we have chickens. They also washed and emptied their mortar buckets on our mature pomegranate tree and left empty water bottles around property. Tile selection - I emailed Jerry asking if the tile options could be sent electronically and he replied: Tue, May 24, 12:24 PM Hi Jerry, I just met with Jarrod for the draining of the pool. I need to pick a tile. Do you have it where the choices can be sent electronically? Jerry Herzog Tue, May 24, 12:32 PM Hey Laura, We have a showroom in chandler with all of our tile selections for you to choose from. 2364 S. Airport Blvd., Chandler 85286 Fri, May 27, 10:10 AM to Jerry Yikes! I just called your showroom to make sure they are open today since it's a holiday weekend. I am heading there now but they said estimators usually schedule an appointment for this and I can go in but there may not be someone to help. Jerry Herzog May 27, 2022, 12:00 PM Hey Laura, yes during the week it is by appointment only and being a holiday weekend we aren't open tomorrow. May 27, 2022, 12:17 PM to Jerry That would have been good information to have prior to my husband taking off work and the drive there. About start up: 2:37 PM (37 minutes ago) to Justin, Jerry, Jerrod Hi Justin, I got your voicemail and just left you a message but thought I would follow up with an email. Can you please let me know a block of time that the start up of the pool will happen? I will be gone for a couple hours and want to make sure either I or my husband is on site when this happens. Justin Villa 2:42 PM (33 minutes ago) to me, Jerry, Jerrod I wont be able to provide a block time unfortunately as each takes longer than the other. I always have my techs call with a 10-15min heads up. ***When date options were discussed for the startup of the pool we stated "Any day this week except Thursday." They replied "See you Thursday." Seriously? *** *Check your contract and make sure everything is done. Their crews had not installed the seal at the top of the tile water line. If I had not checked and followed up it would not have gotten done. That crew was a no show on their scheduled date and came the following day propping our gate open. There are spots on our seats in the pool where the finish is very thin. There offered solution was to smooth it out. I asked "meaning remove more of the plaster in already thin areas?" They answered yes. No, we did not have that done. The plaster was too thin as it was! From the landscape damage to the plumbing spigots being destroyed to all hoses ruined this company is not a good bet. Well over $1000 in damage and no discount or refund offered. Pick another company. read more

Worst company I've ever had to deal with. Built a new pool and used them for tile work. All the grout cracked in 2 weeks, they do nothing but give you the run around and lie. Do yourself a favor and never never never use this company! I've had to open a case with the BBB and Attorney General's office. read more

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We loved our experience with CDC. Lee was our sales person. He took a lot of time to go over options with us and help us get exactly what we wanted on our pool update, replacing equipment, the pebble tech, tile line, and adding a heater and water features. They were pretty close to the scheduled completion date. We heard stories from friends with other companies that had huge delays, very happy that wasn't the situation with CDC. Would recommend! Here is our before and after! read more

CDC Pools - After - Hot Tub & Pool Near Me - Chandler, Arizona

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Used them for a pool remodel. Definitely not inexpensive. The show room was a little cramped and it was difficult to visualize the color options. Tim was nice and seemed knowledgeable. The company was not effective at communicating. I called them about an issue a few weeks after the remodel was finished. They said they fixed it but never did. Definitely felt like I needed to babysit them on a couple of occasions. Average at best. read more

My story is such a long one. We hired CDC pools a couple years back to retile and resurface our pool with mini pebble tec. I picked out the necessary items and was told by Cassie that they had a special going that month for free sparkly shells to be mixed into the pebble tec " you'll like it". So I said yes. They refinished my pool and it looked great. After a couple months I noticed that there was a lot of streaking on the sides and at the bottom of the pool. I contacted CDC and they came out. I guess these "free" sparkly shells were causing the problem. They super chlorinated the pool and ran it through their own pump for a couple weeks trying to fix the problem which it did not. The next option was chip it all out and redo. So they chipped out the entire pool and redid it. Again the end product looked great. I felt they were pretty responsive to my requests, but Ron made me feel like this was my fault ( I didn't have the chemicals right). After this was completed my pump failed and we had to replace it with another Pentair pump. Because we are part time residents I have a pool service take care of the pool while we are away. The pop ups in the pool that always kept the pool clean were not doing the job, so we bought all new pop ups (1100.00) and put them in. They still didn't work well and the bottom of the pool was getting dirty spots from not being cleaned well. I complained and they came out and acid washed the pool. They did this several times trying to get the streaks out previously. I've had my pool emptied and refilled at least three times and I never asked for reimbursement for the water. I just wanted this fixed. So my pool service owner suggested that he and another person who owns the equipment for this come and blow my pool lines out. So they did and they sent me a picture of a pile of old pebble tec pieces and other construction debris and had been in the lines. After they did that the pop ups worked perfectly. This was the problem all along!!! You'd of thought that CDC would have thought of that.I had CDC pools reimburse me for the cost of the pop ups and the cost for blowing out the lines. They did pay in a pretty timely manner. I still have dirt etched into the pebble tec from the pop ups not working properly. I'm ticked and every time I look at it it makes me mad! It's still not the way it should be and it cost me a boatload if money. Unfortunately I would never do business with this company again. They also scratched my cool deck dragging their wheel barrels across it in the demo process. After I complained they came out and repainted the cool deck. What a hassle for a simple pool redo. For people who do this everyday, I can't believe it can get so messed up. What a long ordeal...and I'm still not happy! PS we are not picky people. Since we weren't there most of the time that the construction process was going on we didn't care about their comings and goings. ( see photos under my photo) read more

This company is great! We had our pool resurfaced and new tile. From start to finish the communication was excellent. All the work was completed in a timely and neat manner. Our superintendent checked on every step of the process and was able to help us with small changes. We were very happy with our finished pool and would hire them again. read more

We worked with CDC Pools and have been very pleased! Not only are we happy with our finished pool project, but they have been beyond professional from start to finish. During the bidding and contract process, Jerry was patient and responsive to all of my questions (I had plenty throughout the process). Sergio was our contract manager and was in communication with me pretty much daily throughout the entire project - start to finish. For those looking to resurface, their outdoor show-space allows you to see the different surface samples/colors in water. This way you really get a feel of what it will look like in the natural sunlight. Tile samples can also be shown with the outdoor surface samples to give you a realistic visual of the look you want in your design. We recommend CDC Pools for pool Remodeling/resurfacing - we are glad we found them! read more

Update on the pool: CDC came out to look at the pool at the final walkthrough and suggested emptying the pool to have it properly buffed and polished to remove the streaks and irregularities. I was very reluctant to undo what progress made over the past three months. But finally I relented giving them a chance to make good on their promise. They promised to reimburse the cost of refilling the pool and the salt as well and so I acquired and emptied the pool. The next day they were out to buff the pool surface and I must admit it looked better. When the pool was filled, the streaks were either gone or unnoticeable. It is finally done and the pool looks very nice! No streaks, no wrinkles, just a buffed smooth surface of plaster/teal quartz surface. Can't wait to get it and swim. read more

Disclaimer: This may sound like an advertisement or that I am a hired reviewer for CDC, but the truth is, they were so terrific that I just have to sing their praises. You can check my multiple reviews to see that I am an honest reviewer... Had the best experience ever with CDC Pools! We just bought a vacation home in Scottsdale and needed to redo the surface of the pool. Cassie was super helpful in assisting us in selecting the perfect pebble tech coating and tile within many options that could have been overwhelming. With her expertise and guidance we were able to fine tune our selections and prioritize our needs very quickly. That was just the beginning. They assigned a point person to oversee the whole job and I was informed every step of the way. I was able to connect with Sergio for any questions or concerns and he was more than responsive. I never waited at all for him to get back to me and he was extremely helpful. He came by to check on things periodically throughout the process and made sure that everything was to our satisfaction. In my opinion, he went above and beyond in customer service attending to our every need and was always polite and respectful. This has been a seamless, positive experience and my pool looks amazing! (photos to come...) Now I just need some warm weather so I can swim in it:) I highly recommend CDC Pools for your pool renovations. They were fabulous! read more

CDC Pools - Hot Tub & Pool Near Me - Chandler, Arizona

We had a great experience with CDC Pools. They were very responsive, answered my many questions, showed up on time and addressed concerns right away. Highly recommend. read more

Do not use this pool company. They lie and turn around and provide nothing to make their client happy. I paid the amount I was supposed to and they will not cash the check because they now have a lawyer involved. Go anywhere but this company. Look at the reviews. HORRENDOUS. read more

Remodeled our pool, workmanship was excellent. Nate was a pleasure to work with and didn't stop until we were satisfied. Great job team !

This company was professional, and expertise was notable thru the entire process. I received quotes from 4 companies in our region and the representative Cassie Selle was absolutely knowledgeable and professional in her assessment and the confidence in the quote provided. We had a full resurface done to our pool and after consultation with Cassie we visited their company site and they had displays with the majority of all the choices in material they provide for resurfacing. Then the whole plan started to be executed. The onsite Project Manager kept us informed and comfortable with every step in the process. Everyone in this company is courteous, expert in their knowledge and professional beyond any other company I have spoken with. No gouging or pressure at any time, just make your choices and have them execute. I highly recommend this company to any private pool owners.... Respectfully, Jim read more

DO NOT USE CDC POOLS. I cannot stress this enough if communication, quality of customer service, and craftsmanship is important to you. I have been waiting for nearly 6 months for them to fix the water feature they built last summer (2019). I repeatedly follow up and they do not respond. During the construction phase of my $30K+ project, they no showed to the job and no communication causing other 3rd party crews to get delayed setting our entire timeline behind. Furthermore, They built the water feature without providing any designs nor asking us what we wanted. They painted the water feature the wrong color, had to paint it twice. It is absolutely frustrating and disappointing dealing with CDC Pools. I will be filing complaints with Arizona ROC, BBB, and considering all legal options. read more

CDC Pools - After 3 months patched the hole. Job is poorly done as there are cracks. Still not painted after 2 months. Zero communication still. - Hot Tub & Pool Near Me - Chandler, Arizona

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We worked directly with Cassie at CDC pools. From the very beginning she was very easy to work with in ensuring all our questions and concerns were answered and she was always on top of getting back to us right away if we had a question. Company was able to complete our pool remodel on time during a requested time frame and they communicated every process until the project was completed. I would recommend CDC. Great service all around and ask for Cassie she will take very good care of you. read more

We were recommended to use CDC Pools for our remodel due to our Pebbletech being so old and I am SOO GLAD WE DID. The work was completed in March 2017. Tim, the Sales Rep, was helpful throughout the quote and scheduling process and Kevin, Project Manager, was SOOO hands on that he did not miss a beat. Our whole pool was drained and refilled in two weeks EXACTLY! There were hiccups, like ANY remodel job. The only hiccup was from the office staff doing a poor job of communicating the following day's work. Evidently there were quite a few new hires who were feeling overwhelmed by the volume of their busy season. Which is where Tim and Kevin came in to save the day! All the CDC Pools employees who came onto our property were respectful of property, cleaned up after themselves, and were very kind vs. other companies that would hire independent contractors who don't care. The work was superb and exceptional! I have attached a "before" picture, transition pictures, and the final product. I would ABSOLUTELY use CDC again when we have our cool decking replaced in several years. read more

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The team at CDC pools did an amazing job with the service they provided on a backyard pool. One team member in particular by the name of Jerrod went above and beyond in delivering excellent, quality service. Thank you! We will definitely be using your company for all of our pool needs in the future! read more