Dr. Mindy and the staff have been caring for my dogs/cats for many years, even after I moved to…read moretake a faculty position in Colorado. I reached out when my elderly cat was having a significant issue and she was there, via phone, and text, talking me through, and ordering meds to help my beloved "Bebe." Later Dr. Mindy kept in contact to follow up and was supportive, kind, and caring in making the decision to end her suffering.

Great staff, very helpful and professional. The vet pays Attention to detail and friendly! I have…read morefound a new vet!

Everyone at the front desk was helpful and nice. I called the Dr. to see how…read moreCupcake was doing, which I was instructed to do after surgery. The Dr. explained that 15 teeth were abstracted and that she would be doing much better in future because I had no idea anything was wrong; she was only going for a cleaning, but good thing this was done so that we found the bad teeth and now she will feel fantastic. I have been going to this vet. for about 12 years, I have an older dog 12 years, and two young dogs that just turned 4. good service and good Drs. Carol B.

The service you receive here is directly dependent on the vet you get…read more I know by this time, I probably sound like the Goldilocks of veterinarians in Hartford County, but with three animals one who will be 15 this year a pet parent has to be picky. Unfortunately, this veterinary clinic like many other others, doesn't offer any type of wellness plans to help with payments like perhaps a senior plan for not only senior owners, but maybe senior pets would be helpful. Another thing that would be helpful is if you're going to prescribe a medication that has to be compounded that you're able to to give resources on the spot to the owner, not just let the owner go off trying to find a compounding pharmacy. Going through chewy is quite difficult because of the Veterinary clinic will not confirm with Chewy over the phone, you have to send the original written prescription to chewy. Can you imagine in this day and age not taking phone calls or texts or emails or something instead of using the USPS, what a ridiculous practice. My poor senior dog needs this medication and is coughing constantly, and this is what this veterinarian gave me? Nothing to help temporarily, but of course wanting to do all kinds of tests after stating "his heart murmur is at a grade3 now, no longer a one". I literally paid what I would pay for myself a Patient First, with x-rays labs and a work up. My daughter recently talked to somebody in Prague, whose cat had open heart surgery for $100, so as you can say healthcare is not only getting bad for us. We're not gonna be able to afford it for our animals either especially with clinics like this one that tend to prey on people, or at least that's how you feel as a senior. Never mind, trying to recoup your money for your overly done, newly decorated office, why not come up with some economic health plans for people in their pets that makes things more affordable that to me would be much more helpful.. especially knowing that you're the one that helped her renovate the office!!!! I'm praying my little buddy can hold out until I get the medication to see if that works but I, again, will be seeking another veterinarian office. But fear not, Harford County is loaded with them!

When you have Ferrets you need a quick reacting Vet because they go downhill so fast. These folks…read moreare great. Have had 2 appointments after same day calls and our ferrets were treated and taken care of. I have seen about 3 other Vets with our ferrets and I like this one hands down the best yet.

Dr. Muse is a great guy and cares very much for the animals he treats. We brought our ferret, Ruby…read morefor a vaccine and she had a bad reaction to the vaccine and started dying right in front of us. Dr. Muse promptly gave her treatment while also keeping us calm. She was a little touch and go for a few minutes but after he treated her, she began to recover quickly and within 24 hours she was back to her old (bad) self. If it were not for the quick actions and caring heart of Dr. Muse, I don't think Ruby would have made it. For his trouble, he got a handful of ferret diarrhea. This vet office is pretty pricey, I will admit, but their service and heart is worth the price when you're taking care of your family. Thank you, Dr. Muse. Ruby thanks you as well. She feels bad about pooping on you but is grateful you helped her feel better. She wanted me to relay that next time, she won't be as hard on you!

Great staff from check-in to out and veterinarian and techs were aces. Honey, our pooch,…read moreHighly-recommends...woof...woof. Great location with ample parking and other stores nearby.

I have to give another great rating for this place. They are so incredibly friendly and very…read moreknowledgeable. My beagle is having some arthritis issues and the staff here are going above and beyond to give him some relief. They are always smiling and happy to see their patients. The clinic is always clean and comforting.

Dr. Mary is a very straightforward and no nonsense vet. We like that about her. Our cat is 16 years…read moreold with a lump on his side. She did not try to push us into doing lab work or x-rays. We all know it's not good. We are just going to love on him for whatever time he has left.

This animal hospital is absolutely terrible. We took our cat there today because he randomly…read morecollapsed. Dr. Kirk took her good old time coming to him because "she had to let her dogs out", meanwhile, our cat is dying. She finally takes him back to the room and says "this is a dead cat". Then proceeds to charge us $57. If you can avoid this place at any cost, please do. This horrible place doesn't deserve your money, and your pets certainly don't deserve the care they give.

Goodness gracious where do I even start I came in for an…read moreappointment as a new client with my dog for allergy issues. The receptionist Lynn was super nice and overall made me very comfortable however when I was brought to a room the so called Tech Gabbie was extremely stand offish and not friendly. She basically pushed my dog up on the scale to get his weight ( he was scared and didn't want to get on it) after that she had a rude tone and asked what I was there for and so I explained. She then began to say maybe if my dog wasn't so dirty he wouldn't be itchy. ( my dog has had allergies his whole life pretty much and around this time of year is when they start back up) I explained that to her and she got an attitude and said she will let the dr know and that he would be in shortly. The doctor came in and i explained everything and he offered a prescription for apoquel ( which so far is working great). The dr was not the most personable but overall a nice man. I'm glad my dog is feeling better and not so itchy anymore. Overall decent experience except for the tech Gabbie. Someone should really teach her some customer service.

The vet and his assistant were very kind and extremely helpful when my puppy had an emergency over…read morea long weekend. I was very grateful for their help!

They are kind, and they work with my schedule and budget. They have always treated me and my pets…read morewith compassion and respect.

We have going to see Margaret at her office for many many years with many many of our children…read morepets.. She has a very cozy bedside manner. Her office may not look like St. Joseph or GBMC, but our animals don't mind. The staff in the front office is very accommodating. They will even carry your crates out to your car if you just ask one time. Thank you, Mike and Kathy.

My dog Coco has been coming here for over a year now. He has changed from a miserable itchy dog…read moresuffering from bad allergy to a healthy and happy dog. Dr. shoemaker is very knowledgeable, caring, patient and also keen to educate the owner so that we are equipped with what we need to care for our fur babies. I feel very fortunate to have found Dr. Shoemaker and very grateful for her extending Coco's happy life.

Lee Follett does not carry insurance as an equine dentist. He over-floated my horses teeth verified…read moreby my equine veterinarian 5 days after being seen by Follett. My horse has no sharp points or enamel to eat hay. It has been 4 weeks since his butchered dental visit and still not eating hay. My veterinarian said he might not ever be the same. DO NOT USE LEE FOLLETT AS YOUR EQUINE DENTIST! 4 other horses here were seen at my barn are having the same issues. Also seen by another veterinarian who said they were all over floated and done poorly.