Made a appointment with Faithful friends to do a small Mass removal on my small dog. I dropped her…read moreoff when I went back to pick her up at 4:00. The vet that worked on her came out and told me after he closed her up the first time she was still bleeding real bad. He had to go back in and put her to sleep and open her up the second time. So I had to sit and wait an extra hour for her to wake up off the anesthesia. When they brought her out to me they had her in some kind of suit. The lady was carrying her and she said it was a space suit. She said she would carry her to my truck and they had raped her and she told me to take the bandages off. When I got home that night I took the bandages off. I couldn't believe my eyes. I never seen anything so bad in my whole life. She was so swollen and bruised in between. Her two back legs was so swelled. They look like giant blood blisters. They gave me enough meds for 7 days and and said rest. I stayed with her in my bedroom around the clock and kept icing her down. When I called and said how swelled she was that's what they told me to do after a week and a half bleeding had never stopped. It wasn't real bad thick drops but steady and then it got a little worse and he told me to put a Band-Aid on her so I was using big band needs. Every time I took one off it was so filled with blood. I couldn't believe it. So I took. I called and said she was in pain and I need it more medicine. I'm still thinking well. Some swelling went down and don't look as bad. I was praying she'd be okay. They told me I would have to bring her in to get the medicine so I did why there? I told him bleeding never stop. Is she bled on their floor where I was sittinI told the lady at the receptionist she went and got a mop and mopped it up. They gave me more meds and told me the same thing. Rest and I left within 21 days from surgery to the day she bled out and died in my arms. I left another review. It would be the first review and I put pictures with it but it looked like things were changed around and it was set so I added it and I'm rewriting it now. I don't know if They'll let me post pictures to show you how bad it was. I called there said I would like to talk to the vet that did the mass removal on my dog. She passed away and they said they were so sorry and they would have him call me a week. Maybe a little over a week later. He called. I told him you went in twice. You had to do something wrong the first time for her to bleed like that for you to go back in the second time. He called me delusional and asked me can I prove it? I got pictures of before I brought her there and look great and I got pictures when they were done with her she looked so bad he had to know something was wrong for him to opened her up twice. He just prolonged her death. She suffered for 21 days before her passing. He told me the second time he went in. He tied everything off and she'd be okay. Just rest and medicine from surgery to the day she passed was exactly 21 days. I googled it about if a vet opens the dog up twice and it told me that yes that's not good. I experience that should know better and if she died within 21 days that's why she died because she was opened up twice. If you would have just told me the first time before he opened her up the second time because everybody makes a mistake that he hits something and couldn't stop the bleeding and had to know she was going to pass away. He just let her suffer. I would have just had her put down so she didn't suffer. I am very hurt that he has denied anything to do with her passing. I'm very mad. He opened her up twice. Never asked me. Could he go back in twice or did I want him to go back in? He just did it on his own. I lost my best friend my companion. She was all I had. She went everywhere with me and did everything together. She is very missed. I'm lost . and he still hasn't taken responsibility for what happened to her. I believe he's mean and selfish and knowing she was going to pass and he let her suffer for the 21 days. All I've done is cry. I can't believe I took her for a small Mass removal to make sure she was okay and I was so happy to go get her and then he came out and told me he had it open her twice and when I took her him and seen her it was the worst thing I've ever seen in my life. I had to watch my dog suffer for 21 days. Why he was in denial until her death? Dr Quin did the surgery I'm not from PA in from Newcastle Delaware.

I had to put down my 17 year old dog today and they couldn't be kinder under the circumstances…read more The price was much much lower than the vet's. I appreciated their taking me back to the vet so quickly upon my arrival. Also appreciated their explanations and obvious sympathy.

We use LVH for regular vet care and also doggy daycare. 10/10. We have a 1 year old cattle dog…read more(think unhinged demon seed with unlimited energy) and she comes home TIRED! They are more affordable than our dog sitter we were having stop by to walk our baby.

Moved and needed a new vet. These guys seem reasonably priced and are super sweet with my animals…read more They even have solar panels!

Knowledgeable, friendly , caring staff The most…read morecompassionate doctors Good bedside manner

I was just told not to bring my puppies to them to get microchips anymore…read more I had bought my own chips and they couldn't use AKC REUNITE SYRINGE CHIPS so they charged me $35.00 for ten puppies. Half the puppies were not chipped when I got them home. They rechipped for free, but a puppy buyer was with me and after she saw the chip just laying on the puppies coat she refused to try and get the puppy chipped a THIRD time. Can't blame her Two stars are for price and convenience

Dr.Spencer has been our veterinarian for many years! He and his staff are wonderful! They take…read moretheir time with our furry family members! They answer all our questions openly and honestly. We know our fur babies are in good hands when we visit!

I have been going to another animal hospital up in Smoketown for over 26 years and love my regular…read morevet up there. Awesome care that (at least used to be, before they were taken over by VCA) was more affordable than anything closer to home. However, it's 45 minutes away and sometimes I'd just rather go local for the simple things and also to have someone I've established a relationship with for emergencies. Hence my relationship with Thorndale Animal Clinic. I have been using them on and off for several years now, and I can honestly say that my only not-so-great experiences have always been with one particular receptionist there who always seems rushed, curt, short and not very caring at times. Other than that, the techs and vets have been wonderful! My first experience ever was with Dr. Armstrong, who is now Dr. Haiko. My beloved rottie of 10 years had perforated her intestine and was very sick, and of course this happened on a Sunday morning at 4 am. I called and she answered from home. She offered to meet us in there right away. Sadly, Nala died on our way in to the clinic. Dr. Armstrong listened to her heart to be sure and then was so kind as to help us schedule a private cremation for her to be done later in the week. Since we didn't know the exact cause of death and really needed to, I called my own vet on Monday, who offered to do a necropsy for me. Dr. Armstrong was so kind to allow us to go and pick up Nala's body and then deliver her to Dr. Hall, who gave us our answers. (It was a perforated ulcer caused by all the meds she had been on for several years for Addisons and a herniated disc.) Dr. Armstrong also credited back the full cremation fee that was charged, and didn't charge us one penny for the emergency visit, even though we woke her up and interrupted her plans for her day off. Fast forward a few years and we started seeing Dr. Yarnall with our elderly cat ("Simba", of course!) She was always supportive and compassionate in helping us make some tough decisions with his treatments and care. (He finally died at home at the age of 18 with thyroid and kidney disease, blind and deaf, but still happy until the end.) And then today. I called to see if they could possibly euthanize a rescue (fancy) pigeon that I was fostering and trying to rehab. He had severe deformities of his legs and after a week of splinting with no improvement, I realized he would never walk so would need to be put to sleep. Now I know many people that "cull" pigeons on their own, but I could never bring myself to do that. So I called around to a few local vets. I was quoted everything from "we can't do it" to $135 but no appointments until at least tomorrow. Then receptionist Nikki called me back from Thorndale and let me know that Dr. Haiko would take care of things humanely and at n/c since it was a rescue. WOW! This was so greatly appreciated. Especially in these times where it is so rare to find someone with true heart and not just out to make a buck and go home. Thank you to everyone there at Animal Clinic at Thorndale for being such caring people. Keep up the good work... you are very much appreciated!

This is a message for all local pet owners to be aware and for Animal Hospital at Thorndale to…read morereflect on... I'm not one to post on fb often but I feel this needs to be addressed. **Thorndale Animal Hospital** I am writing this message in utter devastation and fury over how my desperate call for help was treated on Friday, May 15, 2026, at 4:43 PM. Our beloved dog, Chubbs, was suffering through a terrifying seizure episode, and I felt utterly helpless as I reached out to your clinic for assistance. During my call, I was pleading for immediate help, clearly expressing the urgency of the situation. I could hear my dog in distress and asked if you could hear her too. I was assured that you could. Yet, when the receptionist returned after putting me on hold, I was met with an infuriatingly cold response: I was told to monitor her and take her to an emergency room if the seizures continued. When I begged to bring Chubbs in for immediate care, I was told that I couldn't come because your clinic would be closing at 5 PM. In that moment, my heart shattered, and rage consumed me. I was sobbing uncontrollably, struggling to understand how your clinic's closing time could possibly outweigh the urgency of my suffering dog. I could have made it there by 4:50 at the latest, yet my desperate pleas were treated as if they were nothing but an inconvenience. **my call with your clinic** Me sobbing and begging "please please let me bring Chubbs in. I don't know what to do for her and I have two young kids here. Your clinic "if she continues to seize being her to the ER (Blue Pearl in Malvern) Me "please! You are only 3 minutes away from me! Malvern is a good 20-30 minutes and it's rush hour now! I just need her to feel calmer for the ride. Please help me" Your clinic "you can't, sorry, we closing soon" Then I hung up on her. After that heart-wrenching call, we had to wait for Chubbs to calm down enough to get her into the car. Tragically, she suffered three more seizures during the ride--two in the carrier and one just as we were entering the emergency room. The sight of our precious baby being rushed away by the emergency staff, with them frantically shouting for medications and treatment permissions, will haunt me forever. I understand the severity of cluster seizures; I know that what Chubbs was experiencing was critical and there's not much your clinic could have done to prevent the outcome of her passing. But I firmly believe that her suffering could have been alleviated had we been allowed to come to your clinic, even for a moment of care. So you can give her some thing to calm her down, enough for the ride to the BluePearl ER. Instead, the last hours of her life were filled with anguish and terror--not just for her, but for my entire family, including my two young children, who were left helpless and confused. I tried to explain to you that we will be at least 30 mins away and it's also rush hour.... I am not upset because the vet couldn't save her; I am furious that we were denied even a chance to help Chubbs find some comfort. I am convinced that if the vet had allowed us to come in, those additional seizures in the car could have been prevented. The cold indifference shown during such a critical moment is absolutely unacceptable. It felt as if your clinic's schedule, you clocking out on time, you making it for what ever dinner or after work plans were prioritized over the life of a suffering animal, and that thought infuriates me even more. I urge you to reflect deeply on how your policies impact those in desperate situations. No pet owner should ever have to endure the agony of being turned away when their beloved animal is in such distress.

I never do reviews but I just want others to hear about my experience with Dr Teti Unfortunately…read morefor my family we had to put down our beloved dog due to cancer. It was very quick and he went down hill in 3 weeks. We were so so sad and our vet recommended Dr Teti for euthanasia. We scheduled our day/time and Dr Teti pulls up in a little 2 seater Mazda Miata convertible. He comes to our door in a hoodie, dirty shorts and barefoot. His feet were filthy black with dirt on them. I let this go because we were focused on the task at hand. Once ready for anesthesia, he sticks our guy with needle and he must have hit something because my weak little dog screamed and screamed and just tried to get out of our arms. It was devastating. He finally fell asleep. But this was the last thing he experienced while alive. It killed me and the doctor said nothing. Once asleep, he administered the last shot and within seconds he passed. We held him and finally my husband carried him out to his two seater car. He is placed on the passenger seat, in the beating sun, and off he goes to Animal Soul in Wilmington , DE. This definitely was not the peaceful end of life we wanted for our little guy and it was devastating to us. The way he arrived, his appearance, the shot, the way he left was so disrespectful to all. --Lastly, I just had to stop at my vet the other day and I wanted to share with someone. Shared with staff and they are aware that Dr Teti's appearance is as above. I cannot believe my vet and others in area recommend him. Many might have a different experience, but I wish someone like myself did a review to inform others so they don't have to go through what we did. Rest in peace my little guy.

The absolute most honest, kind and amazing vet we have ever been fortunate enough to meet and have…read morefor our "babies". I can't say enough great things about Dr. Teti. He has been seeing our dogs for many years (all four dogs) and they all love him. He has supported us through some really tough illnesses as two of our oldest digressed with their heart conditions and we couldn't be more grateful for his knowledge and compassion.

They do an incredible job with my mini Irish doodle.. he always looks beautiful and smells amazing…read morebut it's so hard to get an appointment well that's because they are that good!

The owner and groomers here are excellent. They are easy to talk to, listen carefully to special…read morerequests, and always update our pet's chart with any changes so that we get the cut we want every time. Cora loves them, smiles when she sees them, and always leaves with pretty hair bows and a toy. Reasonably priced too; very happy here.

This is our set groomer for our two older small breed dogs…read more We have been using them for at least five years, probably longer. We have been very satisfied with the grooming and they are very kind and patient with our nervous and sometimes uncooperative dogs.

My Lab goes crazy when she realizes the car is going to Dream Come True. She always tolerated nail…read moretrims at 2 other places. Nothing wrong with that, but now it's like 'let's party!'. She turns into a total nut case and her tail wags so fast her hind legs slip out from under her. Once home her nails no longer click on the hardwood floor, which is what I use as a reminder that she needs a pedi. This place is adorable, groomers are nice (to me and my Lab), give treats afterward (to my Lab, not me) and prices are great. Def recommend