Poor customer service, take your service elsewhere, they lie about room availability if you plan to stay extra nights. If you notify them about the poor customer service, you get an email stating you need to leave at check out the following morning, and even threat law enforcement. TAKE YOUR BUSINESS ELSEWHERE! They also do not clean the rooms properly as was found a previous customers wallet on the floor. They state they will provide refunds for the nights that have been reserved and flat out lied. POOR MANAGEMENT & FRONT RECEPTIONIST HAS POOR CUSTOMER SERVICE SKILLS! read more

Easy check in/out process. Prices are reasonable considering comparisons. Rooms are good size, beds are somewhat comfy. View for rooms in back are amazing. Mini fridge is a great bonus. Spa and pool are fully functional. They do close at 10pm sharp. They are relaxed on having alcohol in the pool area. Great location in Sedona. Walking distance to food. Didn't take my breath away: wasn't amazing and wasn't smelly. read more

Basic, clean facilities in an excellent location. For the price, I think this place is a great deal. To be clear, it's not a resort, but a hotel with a pool and excellent views. I will definitely be staying here the next time I am in Sedona! read more

I stayed at the Sedona Cedars Resort in September, and was really impressed with the changes they are making. I've stayed here before -- it's my go-to hotel in Sedona because of the great price and even better location. In addition to new beds -- which are super comfy! -- they recently installed new desks and armoires, which are very sleek and modern-looking. I love the fact that my favorite hotel continues to make improvements like this; they obviously care about providing a truly comfortable stay. I also want to compliment them on their superior customer service. The front desk staff is ALWAYS very welcoming and informative. Love this place! read more

Value. In the beautiful city of Sedona, AZ you can pay a lot for a room...a lot. We went up for a wedding and needed to stay the night. The room was several hundred dollars cheaper than the neighboring properties, but provided the same breath taking views! The staff was super friendly, the accommodations were a bare minimum. Not much choices food and beverage in house or within walking distance- and you better get your ice by 10pm. At the end of the day we were able to sleep a few hours, take a hike in the beautiful weather and head back to Phoenix without getting taken to the cleaners. read more

See all

Absolutely stunning views from the patio of the room as well as pool. Pool and hot tub are clean and well maintained. Love hiking and there are many great spots nearby. Neat little shops surrounding the hotel. Room was clean and tidy and better than expected from the previous reviews. Overall, enjoyed my stay and would most definitely visit and stay here again. read more

See all

We have to tell you what a great experience our stay is at the Cedar's Resort in Sedona Arizona. The staff here helped overcome some very minor challenges and upgraded us without hesitation. Ron's in charge of Maintenance and his customer service is excellent. I highly recommend the upstairs room if you want to have a great View read more

I agree with several other reviewers that calling themselves a resort is a little misleading. They're an almost-resort, as they have many very nice amenities, including a pool, hot tub, and a couple of picnic areas. the pool was very nice, with an amazing view, and was open late. This was great for my kids, who liked to cool off after a day of hiking and exploring. But the picnic areas closed up inexplicably early. Each room that's away from the road also has a nice balcony, with a fairly private and quite spectacular view. But main building looks like it wants to have some sort of spa, and it's a nice interior space, but it seems kind of wasted to just be the check in desk and ice machine. Our room was quiet, though, and well kept, so no complaints there. And it was very convenient to a number of restaurants and for hiking destinations. The price was also quite reasonable, and it worked great for us. read more

We stayed here on our first ever visit to Sedona. For starters the location of the property was pretty central and right across the (busy) street was a Starbucks and some other food places so that was nice. When we arrived it was around 2:50pm in the afternoon and so we headed to the hotel hoping to get our luggage unpacked and get some rest after a long drive. We went to the front desk and the gentlemen who greeted us said that check-in isn't until 4 and we would have to wait for our room to be inspected. I asked if there were any rooms that had a view. I simply asked if the view was nice/unobstructed. The gentleman was very rude and exclaimed that he didn't know what a good view meant to me so he couldn't answer my question. I was prepared to upgrade my room after learning that we had a room on the street that was pretty noisy. After a 15 hour drive and a rude welcome we just decided to park out front until check-in and wait for the room to be ready. An hour went by and not a single person went into any of the rooms. No housekeeping, nobody inspecting the rooms, nothing. I understand if the room was dirty and it still needed to be clean but it appears that wasn't the case. Once in the room, we discovered it to be VERY small. You couldn't fit 2 people in the bathroom at one time. When we visit Sedona again we definitely won't be staying here. read more

This is certainly not a resort. The rooms are average at best. Very dated but adequate. You're just a short walk to many restaurants. Now onto the real reason I'm even writing a review. I have read past reviews about this place and have noticed bad marks on the female "manager" (and I use that term hesitantly) at the front desk. Well I certainly concur to the negative reviews of this woman. She's rude. She has no hospitality skills and should be either given proper training in how to treat customers or removed! I will not recommend or return to this low budget hotel because of her and her alone. read more

Location, price, service, views.... I could go on and on! This place is great! Some of the reviews say it's "dated" it's actually very charming and is aged to perfection! Stewart at the front desk went above and beyond for us and everything else was great from that moment on! read more

The location of this hotel is superb. It is within walking distance of everything in town and a short drive to each of the hikes. There is plenty of parking at the hotel, which is more like an upscale motel. The rooms look like they have been refurbished over the years, but the overall hotel is older. The greatest things about this place are the absolutely incredible views from the rooms and from the pool. I definitely think those aspects of the resort make it worth it! read more

This place was pretty pricey. Of course, when I ended up in Sedona, there were hardly any vacancies. I got a small room with 1 dbl bed but the place was clean. It was in a pretty good location. It did include a pool and there was a free breakfast. read more

Real mixed bag here , positive, beautiful view of the redrock, unobstructed by anything, provided you're staying in the back, second floor. .. Convenient to all the up town shops as well, that's it. I have NO idea why they call themselves a resort, they most certainly are not. The plumbing from the next room sounds so loud you would swear someone just turned a T.V. on in your room , and it was off channel....Next the ceiling fan, what a joke, 2 blades on it , very helpful. Next the toilet, you had to jiggle the handle to get it to stop running .Ugggg Then there is a picnic area, it is gated , closes at 5:30 Why ? I walk down there at a little after 5 , and they closed up early, even tho the place was crowded. I made them go unlock it for me. The only other positive was they let me leave my sons motorcycle helmet behind the counter after check out, so we could get something to eat before leaving . read more

Great location and AMAZING views! The room was not very clean and there was a champagne cork on the floor when we walked in. Hmmm. We could hear EVERYTHING happening on the floor above us and next room next to us- from the water pressure, to people walking above us. Every time they would walk around, which was very frequently, (don't ask me what in the world they were doing. Considering you can only walk so much in that room) we would hear creaking that was so loud it woke us up multiple times during the night. Gorgeous views, but expect very little sleep. I would still say it's worth it for the price and the scenery though. Just bring earplugs. read more

Cedars Resort - Hotels Near Me - Sedona, Arizona

We got into town and just needed a place to stay, and there weren't many options. I obviously did not stay in the same place as the other reviews since they had lovely back views. We had a room sandwiched between another row of rooms and the road. Room was certainly dated, and reasonably clean. It was a bit noisy being road level and motel style, but we just turned he HVAC fan and it provided enough white noise. It is within walking distance of the shops and eateries. This was hotel 4 out of 5 for our travels and was of much lower quality then many other hotels within that same price range. It's over priced for the hotel, but the area seemed in high demand, so they can obviously get away with it. read more

Really enjoyed our stay here! This hotel is situated in a great location. Walking distance from Tlaquepaque and many restaurants and shops. Clean room and staff is friendly. I'll definitely be staying here when I come to Sedona in the future. read more

We needed a room and this was the only one we found available last night. Pros - The scene is stunning! Cons - Mold/mildew in the shower; doorframe was rotted at the bottom and not repaired; cable reception was sketchy; no breakfast; smoke alarm went off three times during the night (made me feel very nervous ); no employee on duty after hours-just a phone number to call; lobby windows were absolutely filthy to the point the coating obscured the view; no discount; extra fee if one checked in after the stated two-hour window (4-6 pm); clerk could not find our reservation although we had given a credit card just a few hours earlier; no lotion and small bars of Dial soap for a $180 room! The crowning touch was when the desk clerk said that I should use Kleenex to remove my makeup rather than a wash cloth!!! read more

Rolled into Sedona late one night after driving across Country and wanted to wake up with that great Sedona view in the morning. I've been to Sedona a lot but never stayed here before and when pretty much everything else was taken, we tried Cedars Resort. I have to agree with other reviews in that it doesn't really strike me as a resort, but it is a nice hotel with a wonderful view. The front desk mate was very helpful and accommodating and tossed in some extras for the night, as well as allowed us to bring our small dog in when they weren't really supposed to and said that bending the rules sometimes for nice people is what the hotel business is all about. For the folks that have had a negative experience with the staff before...I tend to believe that if you know how to talk to people, no matter what sort of mood they are in, have better luck. The location is in a perfect spot in town if you want to go in any direction, north or south and the rooms were perfect and waking up to that incredible view was worth the price every time. We'll be back next time. read more

See all

Why is the word resort in the name? It was an ok place but it is a little high in price for what you get. I might stay there again only if it was the last option. read more

Terrible experience, everything was old and it smelled pretty bad in the room and the room was tiny. I stayed there with my boyfriend and we were fraudulently charged for smoking in the room when we DID NOT do so and "blood" on the bed, when it was CHOCOLATE ICE CREAM. They are both fraudulent accusations. $250 was taken out of out bank account without notification. The bank was told what happened and reimbursed us so it's OK on that end. Good luck staying in business Cedars "Resort". read more

I would choose another place. These rooms are very outdated and the resort is very noise because of Highway 89A just feet from the doorstep of the rooms. The front office staff is less than helpful regardless of the request. There are so many other choices in that same area that are newer and quieter for about the same amount or less. There are some great places a little farther west. Maybe we were expecting too much but for what we paid we were not at all happy with this motel. read more

My wife and I stayed here for the weekend and where pleasantly surprised. Since September is high season, the nightly rate at this place was excellent. We had a canyon view room, which offered awesome views of Oak Creek and the red rocks. The little patio was just right for enjoying a cocktail. The room itself was OK. Bed was a little uncomfortable but the pillows where worse. Next time we would bring our own pillows. Nice serviceable amenities though. Everything worked as it should have. Great location if you want to walk to everything but don't want to spend $300 a night. read more

Checked in here a few nights ago during a family road trip and it was a pretty bad experience. The lobby wasn't great when my daughter and I went in, but we knew the hotel was older so shrugged it off. Chantal (spelling?) gave us our room and was pleasant. The room was not great though and definitely photographed better online than it was in reality. When we entered it was lit with fluorescent lights like you'd find in a gas station bathroom and had a really awful smell. I dropped our luggage in the room and then walked down a few blocks to a restaurant where my family was waiting. I told them I wasn't digging the room much, the smell, first impression, and proximity to the main road. My daughter is very sensitive to smells so we decided to try another hotel. It took three tries to get through to Chantal and when I was finally able to I told her we would be going with another hotel. I asked if there was anyway to get my $169 back and she said no. After our dinner I walked back to the hotel to get the luggage out of the room. When I turned in the room key I explained the situation to Chantal and she got pretty defensive and dismissive and interrupted me a few times. I explained that the room didn't do that great of a first impression with the gross lighting and smell. She explained the hotel is old and they don't run AC/heat unless needed, which I get and support energy conservation. But you really can't get your rooms to smell nice? The part that was really frustrating was that they would not credit me back my $169 because I waited longer than 5-10 minutes to tell her I changed my mind. I waited 30 minutes while my family decided what to do and that screwed me apparently. I explained to her that I literally rolled my bags into the room and had not touched a single thing in the room, but she wasn't having it and was getting testy with me. We ended up staying the night in the Arabella Hotel instead and had a great experience. read more

We felt very lucky to have found this hotel on Yelp! Called for rates and availability talked to Shontell . This young lady is a huge asset to this business! It was such a pleasure to get to meet her when we arrived. Staff is very friendly and helpful. The resort is in a perfect location for walking to everything. Our room is very large and balcony has the most amazing view! Very private. We are traveling by motorcycle, they were more than accommodating for us. Beautiful!!!! read more

Wonderful location and a clean nice room! Walking distance to many bars and restaurants. Nice people at the front desk! Very reasonably price for the location! read more

Heard a lot of negatives about this place, but was still one of the cheapest places to stay, while in Sedona, Az. I have to say that I had a very good experience here. The day I checked in, A young woman, names Chantal ( I hope I spelled the name correctly ) was very pleasant. Allowing me to sit and enjoy a cup of coffee, and arranged for a better room location. Even allowed us to check in a bit early. People complain that they copy your Id's. Every place I've stayed for the last year or two, have done the same. Great location near the intersection of 89A, and 179. The views off the balcony, were fantastic. One of the best photo's I took, was from that balcony. I'd have given it 5 stars, had it not been the stairs down to the Creekside. Very uneven, and several broken hand rails. Not for the senior set.Younger people had a bit easier time negotiating the steep steps. Other than that, We had a great time. read more

I booked this reservation through Hotels.com and do yourself a favor and book directly to the motel/hotel ...you'll have more accountability. Now, on to the Cedar Resort. ...the name implies much more than it is....it's more a motel and this motel does not have a clerk on duty after 10:30pm. During our stay I woke up "itching" I literally scratched myself raw. My husband complained that he heard something in his pillow and threw it on the floor. If that wasn't bad enough the people below us were having a party. I called the front desk at 12:30am and no one answered. We paid $168. The next morning I reported our trouble to the front desk clerk and I asked to speak to the manager and the clerk gave me a business card. This card had the name of the motel and a P.O. Box #. I called Hotels.com and they referred me back to the "Cedars." I called the "Cedars" and spoke to Rosa, who was adamant, she would not give me the name of the manager. Rosa is unforgettable , she is rude, argumentative, defiant and runs an excellent line of defense to ensure that if you have a complaint that it goes nowhere except in the black hole along with all the other disgruntled customers. Frustrated, I contacted Sedona Chamber of Commerce and filed a complaint; however, it was referred the nameless management people who closed the complaint. In my email the "Cedars" and Sedona Chamber of Commerce I included all the reviews from the internet of people who had similar problems. It fell on deaf ears. Kegn from Sedona Chamber of Commerce said that I could file another complaint ...that's it. So, if you decide stay at the "Cedars" here's what we learned.....if you have trouble during the night...you call the phone number that's posted on the front door.... now, if someone is having a party you call the Sedona Police. Lastly, if you have a complaint....don't bother contacting them...it's a waste of time....write a review . Stayed October 2012, read more

Stayed for three nights, had a canyon view room, and it was breathtaking and amazing to hear the creek below. The room was clean and nicely furnished. We were able to walk up town for dinner, but hurried back to our room to enjoy a glass of wine on the balcony and enjoy the sunset. What great views this place has, and a nice breakfast in the morning is served in the office area. We will back every chance we get. We noticed they have a nice garden, which would be great for a small private wedding. read more

Nice, clean, safe place with pool, hot tub, good views, and centrally located. Little pricey. Could use recycling & breakfast.

Amazing stay! Not a resort, but a great hotel. The location of this place is right in the middle of everything, and very reasonably priced. We walked everywhere from the hotel and had no need to waste gas in the car. The views from the room are the best I've ever seen. It was great to wake up and relax on the patio and just look around at the scenery. Lastly, the hotel staff were great/very friendly people. They helped us out with everything including maps, where to go, where to eat, trails to hike and so much more. Do yourself a favor and book a room here if you stay in Sedona. HIGHLY RECOMMEND!! read more

Be careful how much you spend on this place. Expedia hit me up for $159 on a Saturday night. The view is nice but room was suffocating. AC unit was horribly loud and we could hear water running through the pipes. Bathroom was extremely small and you had to leave it to wash your hands in sink by front door. Very disappointed. read more

My family and I stayed here as a last minute resort in May of 2016. We will definitely consider staying here again. The 2 men who helped us out were very polite. They have a beautiful look from the patio. They also have a trail in the back by the pool where you can take a walk and there is a water creek that runs through there. The rooms are nice and clean. read more

I decided to stay in Sedona an additional night after staying two nights (at Amara Hotel - checkout my review. I recommend it). It was Saturday of Memorial Day weekend and everything was booked. I spent all morning calling places and after about 20 calls someone told me to check this place out because they usually have rooms. They had a room and I reserved it over the phone. I thought the $160.00 + price sounded high, and I was hoping that meant it was a high end place. I agree exactly with one of the other reviewers "Lucky U", it is a glorified motel. The room would barely qualify as a moderate motel room. This could be one of those $39.95 rooms you see near truck stops. It was a bit outdated and small. The bathroom was very small. The breakfast was very minimal, with bottled juice and packaged pastry. I didn't expect what I got for the price and I felt a bit ripped off. The best thing about this place was the view out our window and that it's walking distance to main Sedona tourist area. I wouldn't consider this place again unless it was an emergency! I gave it one star because you have to give at least one star to post. read more

My husband reserved 2 nights at this resort to celebrate my birthday. On the way up to the hotel we were involved in a rollover collision. Thankfully we survived the incident, but we called the hotel right away to let them know that due to unforeseen circumstances, we were not going to be able to come, explaining we had just been involved in a rollover accident, our vehicle had been totaled, and we had pretty much just lost everything, all on my birthday mind you. The woman we spoke with said due to their "48 hour policy" they don't do refunds, but that she would talk with a manager and call us back. After waiting all evening, all the while still not able to make it home or to the hotel I called the hotel back (since they didn't call us back as promised). I explained in detail what had happened stating that I just couldn't believe they wouldn't refund our money after having such a horrible day and of no choice of our own. The manager on staff of course repeated the 48 hour policy phrase. When I pressed further for any other options and how I just couldn't believe the lack of service given the circumstances, he actually stated smugly "well at least you're still alive". Having had such a traumatic accident, and then for their lack of understanding, and overall completely rude comments I will never go to this hotel and would caution anyone to stay away. read more

I chose Cedars Resort for the views of Oak Creek and its location. The room size, etc was fine with us, but we chose not to stay. I had called the day prior to arriving to make sure there were no chemicals used in the room and the desk person said he would note that. As it turned out, the maid had used an industrial strength chemical air freshener that made our room uninhabitable for me. I was so disappointed because this was a special getaway for us and the view from the balcony was even better than I had imagined. The desk person was nice enough and offered another room, but it also was filled with the horrible chemical smell. We were told that a room without scent had been prepared for us but somehow it was given to someone else. I found that hard to believe because we arrived before check-in time. The chemical used is for cigarette and pet odors and the strong smell lingers a long time. This was a non-smoking room and the hotel has a no pet policy. There was no reason for this. Having read the recent review about bedbugs and the fact that the woman at the desk said they had recently switched from a more natural product to this one, I am wondering if that is why it is being used. I was breaking out in hives after only a few minutes in the room. We didn't experience rudeness by anyone and they did give us a full refund. It was just an awful experience. I will read Yelp reviews from now on before booking anywhere. read more