My ear speaker on my iPhone stopped working a few months back, yes you read that right. So for the…read morepast six months I either answered my phone on speaker or if I couldn't trust what you were going to say I sent you to voicemail. So I used the "project" tab on Yelp to request a quote to see how much it would cost to fix. Ben at Intouch Wireless was the first to respond. Ben did not offer the lowest price but I chose him because of his detail answers and how quickly he responded to my questions. I showed up a few hours later when I got off work. Ben greeted me and was super friendly. He tested my phone before working on it to ensure I was correct about the issue I was having. He told me it would be about 30 mins to finish the repair. He was done with my phone within 20 mins. He tested my phone in front of me to show me it was working correctly. I really like how engaging Ben was and how he took the time to answer my questions and not over charge me once I showed up in person.

Love this place. Ben is very sweet, friendly, knowledgeable, and took the time to explain what…read moreneeded to be done. The repair always done timely or earlier. The prices were very reasonable, and I really appreciated the honesty and great customer service. I have had repairs done on both iPhone and iPads so highly recommend to anyone needing phone or tablet repairs -- they truly go above and beyond!

Super easy to communicate with and incredibly friendly! Truly a great experience and would not…read morehesitate in the slightest to recommend this business to anyone needing a repair for their iPhone! Oh, and fantastic pricing as well!

These guys were very professional and fair. I'll be going back to this shop likely. Top notch.read more

I needed him to fix my touch pad for my computer. He was very good at communicating very…read moreaffordable. Give me what I wanted.would definitely recommend.

I desperately needed an affordable and quick repair after damaging my keyboard. Houston iPhone…read moreRepair had the cheapest and fastest quote by a long shot! $150 and 3 hours and my MacBookAir was as good as new! 10/10

I had a screen replaced on my laptop. Great honest price, fast service, excellent work including…read morecleaning my laptop and making sure everything was working properly.

Awesome service , explained everything and had great prices , will be back! Got my Samsung done at…read morea good price and under a day.

What a dilemma: pay $99 for an Apple watch screen repair or shell out 2-3 times more for a brand…read morenew watch? I wanted to surprise my Chef friend in GDL by seeing if her watch was indeed repairable and lo and behold, it was! I first searched on my trusty Yelp app some price quotes and on a Sunday, received a message from Katy Cell Phone Repair and brought it in the next day. Located inside a shared space with a shipping store, I was greeted by Ali and quoted a $99 screen replacement price. No passcode or further information was required. Within 2 days, the watch was completed and I was charged the quoted amount. Upon sending the video to my Chef friend, she was so shocked to see her watch restored! I feel good about my deed of repairing her watch, meeting a trusted and fair electronics repair team of Muhammed (that's my mnemonic to remember the duo's name: Muhammed Ali!), and keeping the electronics landfill low with a repair. Great Yelp app response quote time, professional and fair pricing, ample parking. Highly recommend 5/5 will return.

Came to get LCD/screen replaced/back glass repair. The screen is intact but now screen dims on its…read moreown, none of my charging wires work on the port and phone gets hot. Apparently, I had this PRIOR to coming but all new problems happened after my initial repair. Couldn't repair back since I have a motherboard issue now, as well. I would definitely not return.

This is honest and straight to the point place. I went to another phone repair place and was quoted…read morealmost $300. When I walked in I explained my problem & was quoted a very far price. The worker was very nice. To fix my iPhone 16E only took less than two hours. I would come here again for screen repairs.

Buyers Beware I brought my smartphone to Phone Repair…read moreAmbulance (Westchase) on July 27th for a battery replacement. Their employee was obnoxious and overconfident. Once I returned home my phone read "NO SIM CARD FOUND" and the phone edges were chewed up. This same employee forgot to re-install the "SIM CARD" which disabled my phone for nearly 24 hrs. I returned the following day and this same employee tossed this SIM CARD onto the countertop causing the SIM CARD and SIM CARD HOLDER to separate. I walked out disappointed and noticed the phone still read "NO SIM CARD FOUND" while at my vehicle, so I walked back in and this employee stated, "You forgot your SIM CARD." This employee damaged my phone's backplate, failed to install my SIM CARD disabling my phone for nearly 24 hrs, and never implemented any professionalism or integrity. He then blamed me for all his mistakes. Once home I inspected my phone more closely and noticed more damage done by this employee taking my phone apart to install the new battery. I reached out asking for assistance with the damages, and I was ignored, therefore I wrote them a negative review. This employee eventually returned my call putting all the blame on me and stated I was rude. I asked to speak with his manager and he refused and hung up. A few days later his manager called me, but only spoke broken English. His primary concern was having me delete my negative review and he had no interest in his employee mistakes. Plus, this Phone Repair Ambulance (Westchase) manager refused to replace my phone's backplate his employee broke until I agreed to delete my review. I decided to watch a YouTube video and even order parts from Amazon, and NOT delete my review. Phone Repair Ambulance (Westchase) is extremely unprofessional and has zero integrity. These two (2) employees are essentially criminals, therefore Buyers Beware! Sincerely, Howard Venuto Retired Firefighter

Great and speedy service. Staff super friendly. Great prices too. No pressure at the counter for…read moreextras and they do everything they can to make it easy.

I have used uBreakiFix for several years now. If anything they are getting eve man better. I've…read moreserviced several iPhones, iPods, and a few iPads, and at least one iBook. Always got great service at a decent price. Highly recommend them

I brought my iPhone 13 Pro Max to get repaired due to water getting inside. Abu was kind enough to…read moreexplain the damage to the lcd screen and did a good job replacing it in 30 minutes. He mentioned that repair is covered with 45 days warranty should I have any issues after the repair. Thank you for helping.

I brought in my Samsung Galaxy S10+ to Abu for an EMERGENCY! It would not turn on and when it…read morecould it said the motherboard was crashing. Abu was quick and efficient to let me know it would be a 2 day job to further investigate. He quoted me a price that i was not comfortable making and instead helped me recycle my old device. His transparency in regards to pricing and difficulty of work was well worth the my time.

The facility itself is nice. The people are nice. However I just think it's weird to give your…read morepasscode off to them. When I got my phone back, I had a random screenshot that I assume is from the app that was downloaded to my phone. Yes an app downloaded to my phone. They didn't tell me there would be an app downloaded to my phone. It just felt a little strange the lack of communication to inform me of what would be done apart from replacing the phone. I'll show screenshots of what I'm talking about. Not sure if this is normal when it comes to getting your screen replaced. Please let me know what y'all think

I have always been impressed with this location, and Tristan is exceptional. I recently purchased a…read morelaptop here (the one I'm using now), and it performed flawlessly until recently, when the screen began dimming intermittently during video playback. I brought it in, thinking I might have altered a setting, but it turned out there was a technical issue with the laptop. Tristan reached out to discuss my options and is currently arranging for a replacement unit in space gray, as they only had rose gold in stock. I am extremely satisfied with the service. This is how business should be conducted--standing by products and honoring warranties. I wish more companies operated like this. Tristan truly is the best.

Duy and his wife are super helpful and good people here. They are fair and won't overcharged you…read morelike other places. I'm glad I walked around Hong Kong Mall when the original cell phone repair shop I found on Google across from Six Ping Bakery was not opened like their 10am sign said (found out they are new owners that took over the previous shop that had the reviews I saw on Google). Had to call them and the man on the phone didn't seem kind/ friendly. I think all things happen for a reason and I found Thanh Phat/ Duy's shop- a much better place with honest people who work fairly quick too. I'll definitely be telling friends and family to come here and will bring my kids phones back here in the future to be repaired when they drop and shatter their glass.

Requested my front and back of phone to be fixed after having major cracks, chips and a faulty…read morescreen which they recognized and fixed up like brand new for a reasonable price. Catered to my financial budget Quick and efficient Most friendly kind hearted people you'll ever meet, the guy is very good and serious about his craft. Will come back for any of my phone repair needs, very convenient and nearby in the viet town area located in the Hong Kong mall