Super easy to communicate with and incredibly friendly! Truly a great experience and would not…read morehesitate in the slightest to recommend this business to anyone needing a repair for their iPhone! Oh, and fantastic pricing as well!

These guys were very professional and fair. I'll be going back to this shop likely. Top notch.read more

I had a screen replaced on my laptop. Great honest price, fast service, excellent work including…read morecleaning my laptop and making sure everything was working properly.

Awesome service , explained everything and had great prices , will be back! Got my Samsung done at…read morea good price and under a day.

Duy and his wife are super helpful and good people here. They are fair and won't overcharged you…read morelike other places. I'm glad I walked around Hong Kong Mall when the original cell phone repair shop I found on Google across from Six Ping Bakery was not opened like their 10am sign said (found out they are new owners that took over the previous shop that had the reviews I saw on Google). Had to call them and the man on the phone didn't seem kind/ friendly. I think all things happen for a reason and I found Thanh Phat/ Duy's shop- a much better place with honest people who work fairly quick too. I'll definitely be telling friends and family to come here and will bring my kids phones back here in the future to be repaired when they drop and shatter their glass.

Requested my front and back of phone to be fixed after having major cracks, chips and a faulty…read morescreen which they recognized and fixed up like brand new for a reasonable price. Catered to my financial budget Quick and efficient Most friendly kind hearted people you'll ever meet, the guy is very good and serious about his craft. Will come back for any of my phone repair needs, very convenient and nearby in the viet town area located in the Hong Kong mall

Great job on my oneplus devise and a special thanks to Sam for his prompt response and help with my…read morescreen replacement. I do recommend specifically this company for their competence, fair prices and professionalism. Well done!! BRAVO! Joe

THIS PLACE IS A SCAM, DO NOT GET CAUGHT IN THE SCAM…read more These people are here to scam you. They will lie to you about how long and how much it costs, and then when they have your belongings, they hold them hostage to get more money out of you. Currently, they lied about my repairs taking 3 hours, and said they would call us back with updates. They never did. We had to call them, where they told us it would take 3 more days. I asked for a refund, and they said no. The clerk is snarky, and unprofessional, and will take advantage of any weakness you show. They tell me there is no way to contact the manager, and that he isn't in the store most of the time. THIS PLACE IS A SCAM, DO NOT GET CAUGHT IN THE SCAM

Needed to get an iPhone 12 battery replaced on a Sunday. I showed up at 11:00am as they openned and…read morethere were people already waiting for their service. I was taken care of and left with a new battery in the iPhone 12 after about 30 minutes, with no appointment.

Friendly service and was able to fix my Apple Watch screen at a reasonable price. Added bonus was…read morethat the whole service was done in under 30 minutes.

This is honest and straight to the point place. I went to another phone repair place and was quoted…read morealmost $300. When I walked in I explained my problem & was quoted a very far price. The worker was very nice. To fix my iPhone 16E only took less than two hours. I would come here again for screen repairs.

Buyers Beware I brought my smartphone to Phone Repair…read moreAmbulance (Westchase) on July 27th for a battery replacement. Their employee was obnoxious and overconfident. Once I returned home my phone read "NO SIM CARD FOUND" and the phone edges were chewed up. This same employee forgot to re-install the "SIM CARD" which disabled my phone for nearly 24 hrs. I returned the following day and this same employee tossed this SIM CARD onto the countertop causing the SIM CARD and SIM CARD HOLDER to separate. I walked out disappointed and noticed the phone still read "NO SIM CARD FOUND" while at my vehicle, so I walked back in and this employee stated, "You forgot your SIM CARD." This employee damaged my phone's backplate, failed to install my SIM CARD disabling my phone for nearly 24 hrs, and never implemented any professionalism or integrity. He then blamed me for all his mistakes. Once home I inspected my phone more closely and noticed more damage done by this employee taking my phone apart to install the new battery. I reached out asking for assistance with the damages, and I was ignored, therefore I wrote them a negative review. This employee eventually returned my call putting all the blame on me and stated I was rude. I asked to speak with his manager and he refused and hung up. A few days later his manager called me, but only spoke broken English. His primary concern was having me delete my negative review and he had no interest in his employee mistakes. Plus, this Phone Repair Ambulance (Westchase) manager refused to replace my phone's backplate his employee broke until I agreed to delete my review. I decided to watch a YouTube video and even order parts from Amazon, and NOT delete my review. Phone Repair Ambulance (Westchase) is extremely unprofessional and has zero integrity. These two (2) employees are essentially criminals, therefore Buyers Beware! Sincerely, Howard Venuto Retired Firefighter

Other than a communication error everything was pretty solid. Super nice customer service. They…read morehelped me through the entire process and things are back to the way they were! Thank you.

Horrible customer service in any language. Chinese, English, etc. they really don't want or…read moredeserve your business.

This shop is fantastic! Incredibly fair pricing. They put on an aftermarket screen for an older…read moreiPhone 12 Pro Max, which had a crack in it. They also replaced the power connector while they had it open. Could not be happier with their speed, pricing and professionalism.

Terrible service, the back glass is lifting a day after I got it fixed, the Face ID works half the…read moretime, the glass is cheap already cracked again worse then a lot of screen protectors, the lady said 100 on the phone the went up to 150 when I paid, the screen has a blue tent to it no matter how much you adjust your settings would never recommend

I have seen this business grown from the ground up. Shortly after this store opened, it branded the…read morefront unit as Boost Mobile and the additional unit as MetroPCS (dba Jacob Telecom). It looks like 2 separate businesses, but they complement each other. If I couldn't find something in one "store", I could try next door. Because the prices are right, I often shop for my friends on phone accessories, such as carrying cases and screen protectors. I spoke to the staff and found that they only sell single use cell phone service (not contracts) for T-Mobile, Cricket, MetroPCS etc and unlocked used/new cell phones for any carriers. It's conveniently located at the corner of Corporate and Beechnut - a strip mall called "Sesame Plaza". They have bright LED lights that lit up the street corner. The staff spoke fluent Spanish and English.

If I could leave zero stars I would most definitely. This place was very unprofessional, I dropped…read moreoff my phone at 6:30 for a battery change and I was told to come back in an hour. I returned at 7:30 as I was told (1 hr). When I arrived the person that was supposed to bring the battery was barely getting there. The phone was obviously not ready, so I left and agreed to come back since they begged me to go and promised the phone would be ready by the time I came back. I came back at 8:30 and that was when I had had it with them!!! I wait there a whole hour !!! I was literally the last costumer they helped before closing the register. I was deeply disappointed by their service and lack of embarrassment as the employee seemed to not give not one f*** about the service he was giving me. I DO NOT RECOMMEND THIS PLACE AT ALL.

Very great place to buy a cell phone from.Hatred me very well when I came in and sold me a nice…read morephone and even told me about my original phone.It was a knock off.So I am so excited.If you need anything from this phone place go here and get you a phone with good customer service

The owner is rude and doesn't know how to please the customer. i was not happy with my phone case…read moreand instead of making things right, He started arguing with me. Next time do better and learn that the customer is always right regardless of the situation This is not how you do business.