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    Cella J Steven, DDS

    5.0 (1 review)
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    6 months ago

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    Aspen Dental - Pittsfield, MA

    Aspen Dental - Pittsfield, MA

    1.8(31 reviews)
    3.2 mi

    You guys are awesome!! Thanks for getting me in early. See you in 2 weeks for round 2read more

    I had a tooth infection and Aspen got me in same day, which is the only good thing about this…read moreplace. The dentist immediately told me I needed my tooth removed and an implant put in. He also told me I needed a new retainer for some reason he did not explain. I was concerned with how quickly he jumped to tooth removal and how fast they had me at a sales desk trying to book everything.The process felt rushed and almost like I was on a conveyer belt to the payment department before I walked in. I made two second opinion appointments with local dentists the following week, and both told me getting my tooth removed was absurd. Each also told me it was ridiculous the dentist at Aspen hadn't cleaned the area around the infected tooth which is step one in any treatment plan. I also went to an orthodontist regarding my retainer, which Aspen said needed replacement despite not even having it at my appointment. They said my retainer was perfectly fine and there were no issues with it whatsoever. I'm now under the care of another dentist who says tooth removal is a last resort and does not believe I'm every going to get there. My advice is to: 1. Make sure you do have a local dentist so you do not need the services of Aspen. 2. If you do go to Aspen in an emergency and they suggest something serious, get a second opinion.

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    Aspen Dental - Pittsfield, MA
    Aspen Dental - Pittsfield, MA

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    Cella J Steven, DDS - oralsurgeons - Updated May 2026

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