Great customer service and very knowledgeable too. I have had my modem for around a year and…read morereceived excellent service when things didn't go as planned. Highly recommended and the support you receive is priceless. Alfredo gave me much better service than most places and got things fixed withing a few mins.

Arrogant, discourteous, unhelpful. Unable to assess…read morecompetence since after waiting a half hour to be helped (with five other customers coming in and being dealt with meantime) I got , did you get owner would not interrupt extended phone call of repair person, who had told me he'd be with me. "in a few minutes" Since I came by appointment with the store empty when I arrived except for the owner (and former repair person) and the new repair person who I just wanted to help me with configuring, my Apple, iPhone and laptop (@$100/hr cash only which I was happy to pay) I found this needlessly obnoxious. They have entirely changed their customer, friendly business model from a few years ago. Their right so to do. My right to go elsewhere and publicize why.

Quick, efficient, positive, a pleasure to work with them…read more Thanks Issac & team for smoothing out all our technical challenges

Thanks you for making my life easy. Best service ever…read more Resolve IT is the place to go.

Excellent service. They replaced my charging port while I waited, saving me from having to make a…read morevery expensive upgrade that I didn't otherwise need.

This is the place to go in the Port Jervis, Matamoras and Milford area for a new phone or if in…read moreneed of a repair. We came in initially for a cracked screen issue - which was done very quickly and to our satisfaction. We noticed a nice selection of new phones and the owner Terrence couldn't have been more knowledgeable in regards to every manufacturer's products. Terrence also made 100% sure that we were happy with our purchase. A repeat customer is what he gets in return. A+ in all aspects of customer satisfaction.

Did nothing. I build computers. I upgraded my laptop and because of some eye trouble i had…read moredifficulty in reconnecting small power ribbon. Went in and told dan the owner what trouble i was having. He said sure he can take care of it. 4 days later he still had not looked at it and now said laptop won't power on. He said he took everything apart and checked it out. HE LIED. I took the laptop back and took the laptop apart myself. Thermal paste and everything i had upgraded was not touched. When returning laptop to me he told me he had it all apart and would reassemble in about 20 minutes. Well 1 minute later he gave everything back to me. This is how i know he did jack shit As far as people giving him 5 star reviews i wouldn't be surprised that the names were made up and they posted themselves If he had done right by me i would have given him some more business. However since doing nothing and lying to my face i have warned these people to stay away!

This place is amazing. Always there to help whether a simple task or more complicated. Can always…read moretrust them with your computers. Have used their services several times over the years.

Somehow broke my computer even more when I went in to get a repair. With how much money they've…read morebeen scamming out of me, I should've just bought an entirely new computer at this point. If you actually value your technology and actually want it fix, then I'd strongly recommend going to any other repair shop in the area.

Thought I needed my wifi card replaced on my laptop--turned out to just be a driver issue. They…read morefixed it and I was able to pick it up the same day

Very pleased with the service provided by Ke-Barato. I break my phone screen about once a year, and…read moreso the time had come for my annual phone repair. The staff at Ke-Barato were very professional and courteous. They had my phone completely repaired and back in my hands within 30 minutes. I would definitely recommend this service for anyone looking for electronic repairs in the Middletown, NY area. Thanks again!

Great place to replace an I phone battery. Good service…read morewhile you wait. Price is reasonable. Definitely recommend.

If you are looking for someone to repair your computer, stop looking, because Michael Catroppo is…read moreyour man. This was my second visit to Computer Repair World - this time for my husband's computer. I was positive that his 9 year-old well-used computer was on its last legs, but Michael asked me to give him a chance to find out what was wrong. He has, once again, saved us from having to buy a new computer. Michael is both patient and kind, taking the time to explain exactly what the problem was and giving us advice to prevent problems in the future. I would never, could never go to anyone else.

I teach online and depend on my laptop. Yesterday morning, when I turned it on, nothing would…read morerespond (including internet), the screen turned black but the icons were still visible. Needless to say, I was in a severe panic mode. I found Michael on Yelp and based on the reviews, decided to take my laptop to him. In my mind, I was prepared to have to buy a new one even though this was only 1.25 years old. Michael said there were programs running in the background and that was the problem. He did a tune up and I had it back before he closed. If I could give more stars, I would!