I visited this location to drop off my son's iPad, assuming it had water damage and would need hardware repairs. The staff asked me to leave it with them so they could run a full diagnosis. The next day, they called to let me know the iPad was working perfectly and all diagnostics passed. They were incredibly polite and didn't charge me anything--not even a diagnostic fee. I truly appreciate their honesty and professionalism. I'll definitely be returning and recommending this repair shop. It's worth the drive from Sugar Land to receive service this genuine. read more

They say 2 week warranty. There is no 2 week warranty. They said that they have an aftermarket screen that is just as good and if I didn't like it they would change it to oem and I pay the extra 20 charge. Since the second day I have been having all kinds of issues and have been in constant contact. Now they are saying they won't do the oem screen and their 2 weeks is not 2 weeks. It's right there and then decided. He also says over the phone that 10 days. They seem like nice people but I won't be going back. read more

I Had Excellent experience at this location, they have really good pricing and very good quality of work. They fixed the rear glass of my iPhone 14 Promax, and he even gave me a free screen protector. I recommend this place! read more

This place was relatively quick and provided update on the status of the repair. Witch is clutch! When the phone was returned the screen was not registering correctly, it was no problem they were able to fix it and provided us a free screen protector for the trouble. They were nice and genuine. Didn't try to get over. read more

CellPhone Hospital - Getting a new screen - Mobile Phones Near Me - Houston, Texas

Came here to to get my glass repaired... turns out my LCD was messed up too! I was going to use a groupon to pay $49 for the glass being replaced on my iPhone XR, but it turned out the LCD was messed up too. Avis was nice enough to just charge me the difference, so I totaled up paying $100 flat, and he included a free screen protector as well. I was a walk in, and I was only there for roughly 30 minutes and then I was out! Avis is the man who fixed my phone super fast and was very friendly. He even hooked me up with a badass case on the house when we were done. I'll update the review should anything happen to my screen, but I definitely recommend coming here for screen repair needs! Only reason for 4 stars is because it's hot AF inside lol. read more

just spoke to the rude owner/manager of this establishment named avis.do not do business here whatsovee with this business. i brought them my iphone xs max that had a cracked screen and broken camera. when they were done and i was told to come get it i saw that the touchscreen was not working they then fixed that issue. i came home and saw that i wasnt able to talk to people nor were friends and family able to hear me. i brought it back and for a month now they have still had it in their hands and then shortly this week when i called for an update they said the phone is now no longer working and it wont turn on. the owner/manager avis told me in the beginning i would get a refund now when i called him today 09/03 he is stating i will receive no refund! do not buy from here i will be sending this to the bbb. read more

CellPhone Hospital - Mobile Phones Near Me - Houston, Texas

Was able to get the phone repaired quickly and service was very friendly. It feels like a brand new phone. Thank you!

Be aware! This store will scam you! I brought my pixel for battery replacement and they said it is screen issue. So I ended up getting a new screen and battery Then when I brought it home screen came off and screen got cracked . And also speaker had no sound. So I brought it back to store. the manager SAM said it is not his fault and not going to anything about it. I was so mad and called the police. I just had simple battery issue and I ended up with cracked screen and no speaker sounds. DO NOT GO THERE UNLESS YOU WANT TO WASTE YOUR MONEY AND TIME. read more

Took my MacBook in because I was having issues with the pad, it still worked I asked can you repair it without replacing the entire pad, this is how they gave my MacBook back to me! read more

CellPhone Hospital - Mobile Phones Near Me - Houston, Texas

Bought a Groupon to have my iPhone screen fixed. Was told would take 2 hrs. 40 mins into waiting in the store with no AC on a 100 degree day in Houston i was told they could not use the Groupon because the screen is cracked in the corner and would need to pay 100 dollars more. read more

Great Cell Phone Service. Excellent Customer Service. Very fast and efficient! Will most definitely come back !

I cracked my phone unexpectedly earlier this morning. As a very busy person, I needed to fix it immediately, but also I was on a budget as it was a random mishap. My phone was completely shattered and I could barely read my text messages. I got referred here by a very good friend. I called first and Maria kindly and politely answered the phone, she was able to direct me to their location and give me a great price. And fix my screen in less than 10 minutes and also offer some special deals you would have to find out when you get to the store. But I highly recommend coming here if you need to fix your screen. Maria was great! And the service was great. It comes with a 30 day warranty, but hopefully I won't need that because so far so good, my phone works great. read more

This place should be called clutch city hospital, they fixed my phone so fast I didn't even have enough time to pick up some lunch

I presented with a phone that had an unresponsive screen. They opened the phone at the counter right away and told me a new screen and cleaning would be the best option. Phone was ready in about 1.5 hours. Wonderful service. read more

Absolutely fast & reliable service!! I was promised it would be done in 20 mins and it was actually only 15 mins. Check it out!

Cracked my iPhone 7 Plus and was referred here for their fast service and fair prices. Brought my phone in during the weekend and they were able to fix it within 30 mins. The prices were half of what I was quoted else where. Would come back again. read more

Great job on fixing my broken glass. They gave me a really good price and completed it within an hour!

Great service brought my phone in and got it back same day. Would definitely recommend!

They couldn't fix my phone after having to go back to the store 4 times for the same problem and they still charged me because they had "tried". My phone would work at the store when they fixed it, but it would not work as soon as I left the store so I would have to bring it back 4 times due to the SAME issue. But according to the front desk girl (not Mariah) that it is not their problem because the phone was fixed when I received it at the store (What?!?!) They are nice to you when you pay them, when you start making complaints, they will talk over you and talk you down. Be prepared to receive this kind of "great" customer service if you run into problems. It's your call!! read more

This is the most ridiculous and unprofessional business I do not know how they've managed to 4 stars, guessing they pay for reviews. Every time I've come here it's always a different issue. They will argue with you, they do not have fair prices for what they half ass (excuse the language) repair. They lie about the time it takes to repair and still don't do the job accurately. Misleading information. The manager as sweet as she can be is not and should not be managing a business that she has little knowledge of and does not and can not run this business properly with these people running it to the ground behind her. Just a face so the real men behind the business Avis can cower behind. I feel for her. Please there are so many other repair shops in Houston, hell they have them up and down Harwin. I should have done more research and given anyone else my business but do not waste your time please. They say they can't fix something and take weeks to simply repair something like a button so they can keep your things and resell them for exorbitant prices. Don't take it out on Mariya Save the headache and your money. Pawn shops have better buys for newer things rather than paying for a repair that doesn't get done right even third time. Repairing yourself is better than taking it here I swear. They've been known to swindle. Anyone I've seen come into this store has had issues and has had back and forth banter, I didn't heed the warnings run run rub read more

The owner and the young girl that work there are very courteous. He transferred all of my husbands info on his broken phone into his new phone and he fixed the water damage on my MacBook Air. The fan would not turn off and it would not play videos nor the FaceTime worked. He did and excellent job and I am very pleased and grateful. He saved me a ton of money. read more

Sean and the guys at Cellphone hospital did a great job putting a new screen on my I-phone 6, had it repaired and on my way out of the door in no time at all. Had water damage on another phone & they tried diligently to retrieve my data & pics. We didn't succeed, but i really appreciated the effort they made! Great customer care! read more

I was going to give five stars until I decided to use my front camera, my front camera is not the same. I do not know what they did but I have a iPhone and now the front camera looks really bad. It's very blurry and they should've told me that before I paid them extra. Another thing I suggest is to fix the customer's phone in front of them so they are able to see for themselves. Taking it in the back anything could've happened just so I can be charged more. I really do not appreciate that my front camera is fucked up. It looks like a blurry mirror which means my FaceTime will be out of there. I use my front camera a lot read more

CellPhone Hospital - This is my original iPhone camera - Mobile Phones Near Me - Houston, Texas

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Best service really fast and friendly i totally be back if need it. It looks like a brand new phone I love it

Great customers service, I even used my Groupon discount. 45min or less in and out. Great people!

Mariah is a very sweet caring worker. She'll help you with anything and everything. They will have your phone ready in less than 30 minutes. Phone looks brand new. Thank you!!! read more

Came here for the second time to get my phone fixed and they did a great job! Mariah was very helpful and they fixed my phone in a very timely manner. Would recommended to anyone! read more

Have been coming here for years. Great customer service. Have repaired multiple phones and iPads definitely would recommend.

My honest experience with these guys were great. I see the bad reviews here & I totally understand their experience, but these guys always try to help you out. They work with you and explain everything. Not only do they beat prices, but they give you a 30 days warranty! Ask for Evelyn! She's great! Thank you cellphone hospital for fixing my phone for the 5th time! read more

Fixed my phone correctly, were very nice n helpful! Mariah was the front desk was the sales lady she was nice.

Sam and Mariah were very helpful in assisting me find exactly what I was looking for. They answered all my questions without any hesitation and were very knowledgable. Their customer service exceeded my expectations by going above and beyond. I left the Cellphone Hospital, Hillcroft location, extremely happy and satisfied with my purchase. I will definitely be returning for all my cellphone needs. read more

Every time I get my phone fixed it ends up a disaster. Last time my bank decided to freeze my card over a 40 dollar online purchase without notifying me, and the guy treated me like a criminal trying to scam him when I asked him to try punching it in manually when it declined (wouldn't have worked anyways, but he was a dick about it and refused, and things only went downhill from there). This time, I could say something positive about this place, but I can't. I showed up after dropping my phone at the gas station next door, and was relieved that there was a place next door to fix it fast. First problem was their posted store hours were wrong, his real hours were online, open until 6, but his store said 8. This was around 4:30, and he said he could have it done in an hour. Cool, he didn't mention they closed at 6, so I thought I could handle my other business at a place did close at 6, then go there afterwards to pick up my phone. He just assumed I'd be there around 5:30, and that I knew his hours from the internet. It was irritating, but understandable, but real complaint was the glass. He neglected to tell me BEFORE fixing my phone that the tempered glass for my model wouldn't be there until Tuesday. It was the holidays, and I didn't have time to get there next Tuesday, but when I did over a week after then, my defenseless screen had already cracked, and this is when it went from 'bad' to 'unacceptable'. He wasn't there, but the woman who was told me THEY STILL DIDN'T HAVE THE TEMPERED GLASS FOR MY PHONE, OVER A WEEK AFTER HE SAID HE WOULD HAVE THEM, AND THAT IT 'SHOULD' BE THERE NEXT WEEK'. Since then, I haven't bothered going back or calling, but phone's screen has continued to crack slowly, and it's gotten pretty bad to the point of affecting functionality. The time thing was bad communication, but understandable and somewhat compensated for. The tempered glass was just bad business to not tell me beforehand, and the fact that he still hadn't stocked it 10 days after he said he would is just unbelievable. Now I'll be going somewhere else to get my phone fixed, again, because I'm not going to waste my time driving across town to deal with this business, again, in what will probably ultimately result in an argument and blame game over prices because my phone is cracked, again, for the sole reason that the screen has been entirely unprotected for almost a month. That's assuming he ever got the tempered glass for my phone at all. Seemed like a nice guy, but how he handled the necessary tempered glass issue is unacceptable, he shouldn't be offering services he can't deliver. Guess I'll go to Geek Squad, some chain, or an overpriced store in the Galleria area. I'd rather support local business, but so far that hasn't worked out well for me so far. read more

Don't go by the reviews of this shop. I had the worst experience with these people. First they told me different money over the phone and when I went to the store, they said totally different numbers. When I told them the price told over the phone, he brought it little down and then told me to write positive review for EXTRA 5% OFF. Few hours later they fixed my phone and gave it to me. When I took it home, I wasn't getting any calls on my phone because they somebody else's sim in my phone and when I called them and told them I can pick up the sim, he said come back on Monday to get the sim since it's closing hours on Friday now. My WiFi hasn't been working since then and Bluetooth is acting up as well. I got my phone fixed earlier as well from different places but this is the by far my worst experience and I definitely would not recommend anybody to go to this shady place. They are very expert in making up stories. I went to get my iPhone's back repaired and they told me $85 over the phone but when I went to store, they were like you have to pay $130 for some other parts as well without which your phone won't work. They started telling me all this after they opened my phone. So I had no choice but to pay but they still gave me wrong sim, my WiFi hasn't worked since then and my Bluetooth is acting up. They don't know how to talk to customers and talk very rudely. For God's sake never go to this place ever. read more

Please do not take your phone to this store. I took my phone into this story for repairs and it was working for maybe 2 weeks. Took the phone back for them to fix and now the phone is completely dead after leaving it there for several weeks. They never call you back or respond and give you bogus stories as to why they don't follow up with you or call you back. Now I am left with a dead phone and am out several hundred dollars for nothing! In my opinion, They are scammers. read more

CellPhone hospital fixed my iPhone 6 quickly and for a fair price. They were very welcoming and professional.

I was super stressed about breaking my phone. But my friend recommended this spot and I'm so glad she did! They have great prices, and I shopped around! Mariah gave me the best deal! She was quick and efficient. In minutes she had my destroyed phone looking like new! She saved my phone!! Thank you, I will recommend to all! read more

My first time coming here and I will say it was quick service. I bought a groupon and I guess it was more complicated than a cracked screen-- he went ahead and switched out the lcd piece too for 10$ more. Not sure if I'm getting the parts down correctly but none the less they seemed trustworthy and knowledgeable. I'd recommend them in the future! read more

Awesome service. Super fast and great pricing! Definitely will come back if I need a new screen again.

I accidentally got my Iphone completely wet. I honestly felt like there was no hope but Cellphone Hospital was highly recommended to me by a coworker. I took it in yesterday fearing the worst and "Shaun" and "Ali" couldnt have been more helpful. Shaun examined phone and then showed me how much water was still inside phone. He then explained that he would need to replace the port, the screen and the battery. He said it would take 30 minutes - i left and came back and it was ready and working great. They were all very professional and I am so happy with the work they did! So glad I found them! read more

I came to get my Apple Watch fixed here, upon arrival we needed to make sure the LED screen wasn't broken in the watch before repairs, so I stayed around to wait for my Apple Watch to cut on after being put on the charger after about 5 months, screen was still working well, it was just cracked, so I left, I was told to come back at 2 pm I came back at 2:30-2:45 just to give them a little time, when I arrived they told me that once they began repairs the motherboard which is the powerhouse broke completely (received no call or anything) so I'm pretty tech savvy and I knew from the jump he was lying to me about what happened(WHY?? BECAUSE THE MOTHERBOARD IN MY MACBOOK WENT OUT BEFORE) , I understand things happen but when people don't own up to their shit that is what pisses me off, own up to your shit and take your loss, he stated that it's hard finding older model pieces( series 1) which isn't true, it's easier finding older model pieces than it is to find newer versions. SO i went to another repair shop to ask a question , HOW IRONIC IS IT THAT CELLPHONE HOSPITAL had already contacted him to low ball on a series 1 Apple Watch, he didn't like the price the guy was as selling it for so he continuously told me he couldn't find the part WHICH WAS ANOTHER LIE, he just didn't want to pay for the mess he caused. Long story short. I'm a pretty reasonable person, but once you play around with me and lie to me i can't respect you or your business. read more