I will begin this review by stating that I was not in any rush to get my item back. Ordered my son a case for his Nintendo 3DS XL and of course.........HE DROPS AND BREAKS IT the day before the case arrives!!!!!!! Found ER4 on Google search and did read mixed reviews, most seemed to be complaining of the time it took to fix. I watched videos on YouTube and decided that would be better to have a "pro" fix the 3DS. Dropped it off and was told they would have to order part from China.....that's fine, took about a week and got a call it was fixed. Went and picked up and looks and plays good as new. I will state however in regards to complaints by others---- as I was waiting my turn there was a guy at counter complaining about them fixing his iPhone. Apparently ER4 had it for 2 weeks and was saying it would be 1 more week to fix.....guy said he was told 1 week in first place and he was pissed. My advise......don't expect your stuff to get fixed fast. But I am all good with that ;-) read more

Answering the phone, returning inquiries would be a plus for your business. I called, and left a message about my drone issue. I received a email of my inquiry, which seemed promising however, I never could get anyone on the phone or a call back. read more

They fixed my iPhone 13 Pro in under 2 hours for the most competitive price in Houston. So glad I found them! read more

ER4 Gadgets - Electronics Repair Near Me - Houston, Texas

When I went in I herd him arguing with a customer for ripping her off, the worst part is I was in there because he sold me a bad screen. I hate posting bad reviews but don't sell a fake apple certified screen that doesn't work and say you use apple screens it isn't working anymore weird display lines and what not now but originally it was giving me a notification saying that it was not a genuine part which he says he offers read more

ER4 Gadgets - Showing the screen he gave me was not a genuine part (which has now failed on me) - Electronics Repair Near Me - Houston, Texas

I left a laptop back in late January/early February. Been so long I would have to look for receipt. Paid $130 for repair, got it back and wasn't repaired. He said he would repair and call me back in a week. Did not return call. Drove and talked to him, said had to order a part and would call me the next week. No return call. I drove up, he said had to order part and would call back next week. No return call. Covid hits. Now I work from home. I call in April, no return call. I call in May, no return call. I contacted thru their website as well, no return call. I called today, no answer and of course no return call. I have had it. I need to find out ownership info to reach this guy. I am beginning to think they are closed because I never get an answer. But, the phone system still answers as ER4Gadgets. Stay away from this company. They have my laptop, a nice one. I have been ripped off. read more

I was distraught when my phone cracked but luckily Er 4 gadgets was able to help me fix my phone in less than 2 hours. It was so quick and easy honestly the best experience ever. Thank you to social behavior For recommending this place read more

Last week I came in to get my 2DSXL repaired and I was recommended to come to this repair shop by my sister since we both agreed none of the ones near our house were reliable. The guy who checked it was quick to respond to me and confident in saying he would get the top screen (which was the issue) fixed within 3-5 business days. I was skeptical at first but after a week I'm pleased to find my handheld back in working condition! I'll be back with any of my other video game consoles/handhelds that need fixing! read more

Recently I bought a iPhone from them, told me it was in excellent working condition. Turns out when I got home the iPhone was in horrible condition. Overheated I could cook an egg on there. The phone would crash for simple task such as FaceTime, iMessage, camera. I ended up getting a refund for the phone. But you shouldn't advertise the phone as being in excellent condition. I've had previously had a issue with them back in 2019 when they didn't fix the phone correctly and made me pay for a second time. Overall not a good phone repairer. read more

The service was lightning fast and absolutely amazing! Humberto Verde is a friendly face to know when you've cracked your phone. Plus he is an Apple Authorized Service Provider. read more

Outright cheaters. Took my iPhone for screen repairs. Was told that they are putting in OLed screen, original Apple product. The colors were very different after the repair. They told us it comes with warranty and to come back in a week if it still persists. A week later, they refused to refund the money saying there is a scratch in the screen. He took 15 minutes in his back office to identify/ create the scratch. Please avoid wasting your money. read more

A NIGHTMARE. I had brought a laptop to this shop and had good service in 2018. Not any longer, last week I brought in my MacBook in, initially, I was told the tech would run diagnostics, and they would call me before starting any work and let me know costs. 3 days later, still no call, so I contacted them, front desk guy said the tech was working on it and it would be $130, which I didn't debate even though at the time they hadn't found the problem. 2 more days, no call, again, contact them, same story. 2 days later, I call numerous times and no answer until I call from another number, on every call the front desk guy tells me a story and when I request to speak with the tech ( to get a clear answer on progress) I get the runaround. Day 10, I go to pick up my Mac since nothing has been achieved in communication or resolving the issue with the Mac. The front desk guy repeatedly states they had the " same problems" and couldn't figure it out , and that the hard dive is in tact. I immediately took the Mac to another shop that opened it to find gravel and dust throughout the unit. Within minutes they stated the hard drive had been wiped , and the ram had been destroyed. In contacting ER4GADGETS, the front desk guy was extremely defensive, denied ( lied ) about the handling, and damage, as expected. Neutrally this is the nightmare no one wants to experience with a tech shop, along with the possibility they have access to everything on the hard drive, and for that possibility , we filed a report with HPD. Horrible experience with a shady AF shop. read more

I have seen this place for awhile now because I eat next door from time to time and from the outside it looks like a respectable place so I decided to give it a shot when it came time to have my electronics repaired. I happened to bring in a MacBook Pro as well as an iMac for diagnosis. The MBP they said was beyond repair which I had figured so there was no surprise there but the iMac they claimed was repairable so I asked for a quote. They said they would need to order a part and should be able to repair the iMac with a couple of weeks. I asked that they call me when it was ready and let things be for about two weeks. The first time it happened I didn't think much of it but I had to call them to check on the progress. Nothing had been done yet as they were still waiting on the part but said it would be in next week. I had to call and check on it again and they still did not have an answer for me. This goes on for almost 3 months. I missed my wife's birthday, I missed xmas, I missed V-day...what was supposed to be a quick gift dragged out to months of me calling them to find out when it would be ready and being told the parts they tried were not working. In the end, the iMac was eventually fixed and has been working great. They were able to deliver as promised but their lack of communication and expected completion dates really pissed me off. If it is something simple that you need fixed or you have PLENTY of time to wait for them to repair your item then these are your guys because it seems that eventually it'll get done. Otherwise you may need to go somewhere else where they either know how to appropriately set expectations or give someone a call back and keep you in the loop. - McLovin read more

Thorough, exact and worth the price. I cracked my phone on that perfect drop. Spider web cracks all across the phone with chicks missing. I asked about buying a new phone at the office and was told it would cost $600. For $89 ER4 replaced the screen so the phone looked brand new. They also did it as promised in less than 1 hour. read more

I took my surface pro to another shop, and they told me it was not repairable. I tried ER4Gadgets to see what they would say, and they confidently told me they could repair it. I was still skeptical when i brought it in, and let me tell you, im so glad i did. They saved me hundreds in replacing this surface pro. Works like new. I would recommend this place over and over. Repair took only a few days, and price is very fair. read more

Disclaimer: I did not have my phone serviced at this location. I cam to ER4GADGETS after reading the positive Yelp reviews. I dropped my Iphone 6+ on the concrete of a parking garage and shattered my screen pretty badly. First, there are no prices listed online, but I assumed (my fault) that they would be comparable to Apple or at least try to be a little cheaper. When I walked in at 10:00 am, I should have known to walk away after the two people in front of me did. The first person in line was told that it would take 3 weeks to fix his laptop, the second guy was quoted an out of this world price, and then it was my turn... I was quoted $180 prior to taxes in order to fix the screen which is more expensive than taking your phone to the Apple store. When I asked him why it was so expensive he informed me that because it was a big screen it is a bigger price. Um, no. That doesn't answer the question of why you charge more than Apple. It would have taken about 3 days to fix my phone so I just walked out. The dude also seemed like he didn't want to be at work. I know that working isn't necessarily fun, but you're making money...maybe. I took my phone to a competitor, whose Yelp review is on my profile. They charged me $150, were much nicer, and offered me a discount on future repairs and screen protection. Stay away from this place unless you like to pay more for sub par service. read more

The owner was quick and profesional. My phone looks brand new now. He was very clear explaining my options. I would come back. read more

ER4 Gadgets - Before fixing - Electronics Repair Near Me - Houston, Texas

I took an iPhone 8 to these guys to fix a cracked screen, not only was the replacement screen very cheap looking and feeling, it cracked just a few days later and they were unwilling to replace it without charging us for a new one. Bunch of crooks selling an inferior product, go to Apple store instead, DO NOT GO HERE. read more

Awesome service!! Been here for each of my phone needs and each time very helpful! They have even repaired my Sony Xperia phones which I know other locations typically don't have experience with! Always my go to place for phone repairs!! read more

I live right down the street from this location. I brought in my cracked iPhone 6 and they were able to repair it in about 30 minutes. I literally walked down the street to my apartment grabbed a snack and walked back and it was ready. Pricing was fair and the guy at the counter was professional. Everything on the phone seems to be working well and it looks like new. read more

This cell phone repair place is extremely clean and professional.

Brought in an iPad. They did a great job trying to get it to work. Really appreciate their work!

My outer lens had recently cracked on my iPhone 7. I needed it replaced quick as I was leaving out of the country the next day. I gave them a call, luckily they had the replacement in stock. I was in and out in under 45 minutes. The lens replacement works perfect. Highly recommend. read more

ER4 Gadgets - Electronics Repair Near Me - Houston, Texas

I am not in the mood to be fed jokes as to when my device is going to be ready! Dropped off device this morning at 11:40 with a promise of 5pm to be ready. I arrived five minutes to six and I was told it wasn't ready. When I asked why he said HE HAD OTHER STUFF TO DO. WHAT??!!!!! If he hadn't already done work on it I PROMISE YOU I WOULD HAVE TAKEN IT SOMEWHERE ELSE!!!! This is the third device I have brought here. I was told we were not in the system. MORE BULL. DO NOT COME HERE. AS THE OTHER REVIEWER STATED THE GLASS IS CRAP I AM REPLACING THE GLASS HERE FOR THE SECOND TIME ON THE SAME DEVICE! Buyer beware it's the same every where I have had it done at another location as well. And to end rant LAST TIME I COME HERE! read more

Completely worthless and incompetent. I dropped of a dell laptop that would not boot. They had it for three weeks and never made a single phone call to me for an update. I called several times and was told each time that the technician would look at my computer soon. After 3 weeks I stopped in the location and asked about the status and I was told that my hard drive was probably fine, but that the problem was with the interface on the motherboard and that my PC could not be repaired. I took my laptop after paying 25 dollars for their worthless diagnostic and went to The Geek Squad at Best Buy. The next day I picked up my laptop with a new hard drive and it was working perfectly. I would chose 0 stars if possible, but you cannot enter a review unless you rate them at least a 1. Thanks for wasting my time and money Gadget ERS. read more

I needed repairs on two iPhones. Both needed new screens and one needed additional work on the volume button. The gentleman told me to come back at 3:00 (3.5 hours later) and quoted me a price for both phones. There is no written information in the store about pricing--he literally just pulled these numbers out of the air. The quote was signigicantly higher than other quotes I had received and the other places said they could make the repairs in an hour, but the location was more convenient so I gave it a shot. When I returned more than 3 hours later, the second phone was not finished. Forty-five minutes later, he resurfaces and tells me that they couldn't complete the repair on the button. The screens look fine and I hope they will work, etc. However, if you quote someone a time, then it seems like a good business practice to give the customer a courtesy call if you are running significantly behind schedule. He wasn't apologetic about the delay--and he could not give any real explanation about why they couldn't repair the volume button on the phone. He just said they weren't sure what was going on with the button. There are so many places that repair phones--particurlarly screens--in less time for a lot less money. I would not waste my time or my money here. read more

This store was beyond incredible!!! They are soooo nice and very reasonably priced!!! I took my Apple Watch in they fixed in 24 hours! I highly recommend getting all your electronics fixed here! Lastly, their store is so pretty and clean! read more

I called the store at 9am and asked how long it would take to fix a cracked iPad screen. The guy said one hour. I dropped it off at 10a, came back at 11a, and the guy said it would be ready at 3pm- the tech got in a wreck. Called at 2:30pm and the guy said it world be ready at 5pm. I told him I'm going to come get my iPad and go elsewhere. He put me on hold and then said 3:30, it would be ready. Went back to store- third time now, and waited in the lobby for five or so mins without anyone coming out. Finally yelled "hello" and the guy came out and said it'll be done in a few mins. For the price- you can get the same done elsewhere but quicker. read more

First time using this place and was very helpful. The man working with us gave us a great deal. Phone looks brand new. Would definitely come again. read more

Great location and clean facilities! I got my battery replaced for $50, which was $30 cheaper thank the Apple store down the street. When that did not solve the problem, they promptly asked me to return and they replaced my charger port at no extra charge. I would certainly return for any other repairs. read more

The service was fast and affordable. I had the screen on my iPhone 6plus replaced. It's like a new phone now. I was very happy with the experience. read more

Terrible job fixing my iPhone 5S screen. My Touch ID magically stopped working when they gave it back to me AND 1 week later the screen itself is starting to come out of place and make the touch screen off calibration. Things jiggle and bounce all over and not in the good way. Awkward. read more

My wife cracked her iPhone 6 screen and needed it repaired fast before she had to get to work. I pulled up yelp and went to the first phone fixing place that showed up. I'm VERY glad that this was where I went because they were fast and very helpful! The screen replacement took around 15 minutes. The waiting room was very clean and they had some great tv/magazines to help me bide my time. When he was done, he showed me that he also added a screen protector film on the new glass at no charge. Reasonably priced as well. I've already recommended this place to a few other friends. read more

One star 'cause they were closed on Sun, May 1st at 2pm despite the fact that their store window and Yelp say open Sun 11am-4pm. No other notices giving a reason for being closed...frustrating read more

Another great experience. Dropped off my phone for screen repair, and bc he recognized my screen saver from previous repairs, he upgraded me from regular to tempered glass FOR FREE. Bc he appreciated my return business. Quick and prepared once again. read more

The screen replacement they use is junk. Do not come here unless you want to keep coming back. They fixed my phone quickly and politely and it broke in a week, didn't even drop it, just saw a crack. I brought it back and they charged me to fix it again (10% discount) and it broke again the very next day. I will be going elsewhere. read more

I dropped and shattered my iPad 2 Screen, I called around to shop prices and repair time the prices are comparable to everyone else but the repair time was a lot less. I was quoted $99.00-$100 everywhere but anywhere from 2 hours to 2 days repair time. I paid $108.24 after taxes for my screen to be repaired with a wait time of no more than 45 minutes (I left to take care of a few things), they also gave me a free screen protector. I highly recommend the place, great staff, location, prices, and wait time. read more

Highly disappointed in the diagnosis I received on my laptop. I brought my laptop in Tuesday to get a diagnosis on why it wasn't working. I told them that it wasn't holding a charge unless I wiggled the charging cord and may be the charging port but not sure. The guy said that it looks like the charging port and he would have to order the part and it would take 5 days to fix come in and one day to fix, and at a cost of $125. However, a transformer had went out and they lost power so he wasn't able to do anything until the next day. I said I would come back the following day after noon, but decided to go down the street to get a 2nd opinion. The 2nd repair shop told me it wasn't my charging port, but the actual charger itself and I just needed to purchase a new one from an electronic store. I only had to pay for a new charger at $55 at Micro Center and using my laptop as we speak!!! read more

These guys were great! Price for repairing an iphone 5 cracked screen was cheaper than the nearby competitors and faster! Keep up the great job! read more

Friendly, professional, knowledgable, and fast. I was thankful to find someone who could get my cracked iPhone up and working in 1 hour! Thanks so much guys for your help. Support small business and trust these guys with your broken electronics. read more

The Highland Village Apple store said my ipad2 could not be updated, but they would be happy to give a $50 rebate and sell me a new ipad for $600. The wonderful owner of ER4Gadgets was able to update the ipad2 for $30. Hurray for this terrific store with fangtastic service. read more