called and Jim answered right away ..... I had crushed my iPhone with a van door .....he looked at it and said it was unrepairable ...I had cell insurance and asked if he would write an estimate to submit for a claim ..... 5 min later he emailed it to me.... didn't charge me for the estimate or email, didn't try to up sell me or scam me ..... thank you Jim ....... read more

Jim replaced the battery in my Samsung Galaxy S10 and the battery life has gone back to like new length. Much more cost effective than buying a new phone. It only took a couple of hours. read more

He was fucking awesome. He worked with me unlike other places I called. And got it done the next day. Reason for following day IA to get parts but I felt like that was fast. And crazy part I brought $125 in and I was actually 10$ short and they were understandable.. super cool.. thanks beard guy!! read more

In 2014, my older son dropped his very first cell phone on a solid cement floor, and the results were about as catastrophic as you might imagine. I searched for a repair center with good reviews, and this one on Bascom Ave came up. My 2014 review said that they redefined what 5 stars meant. Jim's honesty and dedication to customer service won me as a loyal customer. I would love to report that over the past 9 years, my kids and I have used cases, screen protectors, pop sockets, and an appropriate level of caution to never need another phone repaired. The truth, however, is that my family has had 4 or 5 incidents that required repair. In every case, we have taken our electronics to this shop. And in every case, I've come away feeling happy with the service, quality, and value we have received. If cases, screen protectors, and caution fail you, then please do yourself a favor and pay a visit to Jim at Cellular Repair Center read more

Jim gave us really excellent service. I would recommend him to anyone having a cell phone issue. He even called after we got home to see if we needed any more help. read more

JIM IS AMAZING! He knows his stuff quickly to diagnose and get back to you. Thank you for bringing my phone back to life!

I can see I'm not the first to give Jim and Cellular Repair Center a 5 star review - and I'm not surprised. I dropped my wife's iPhone 7 and it went completely dead. Being an old phone we replaced it with a newer SE but we'd lost a ton of pictures since we didn't have adequate cloud storage. We'd lost several months of pictures including those from my daughter's wedding. Jim figured out how to repair the phone's circuitry enough to get all the pictures and videos off and onto a thumb drive. He came up with this fix and finished it in a couple of days at a very reasonable price. And got me out of the doghouse with my bride. Honest, quick, and very reasonable. They will be my go-to place for any future cell phone issues. read more

I first went to Jim back in 2012 to fix a mistake from another iPhone repair shop in SF. He was able to correctly solder on the battery connector back onto the board (the SF shop put a piece of tape to keep the connector from moving). Then in 2014, I brought Jim an iPhone 5S with a cracked screen and he fixed it with ease. Worked like brand new afterwards. Jim also sources very reliable parts. 2020 was the real test. I replaced my friend's iPhone 7 charger port and while doing and afterwards, the phone wouldn't hold a charge. I brought the phone to Jim and found out that the tristar charging chip was bad and had gone out, which was out of my expertise to fix. Jim fixed it with ease. I found an old 5S that I hadn't been able to power on for years and brought it over to Jim. Turns out it was also a tristar charging chip that went out and again, Jim fixed it with ease. I also brought an iPhone X to Jim to help me diagnose why the screen wasn't on correctly and within seconds of opening the phone, he was able figure out the screen screw holes were bent from a previous and fixed it instantly. Next, my iPhone XS stopped shut off on me and wouldn't turn on. I hadn't backed it up and there were photos on there with friends and family that were no longer here I couldn't get back. Jim found a short on the main memory chip and found a way to get it working again. Time after time, Jim has fixed phones that I couldn't myself and I am beyond grateful for Jim's work on bringing back my irreplaceable XS back. Cellular Repair Center is seriously a gem for the Bay Area in terms of iPhone repairs and if you need something done correctly, head over and go see Jim! read more

Cellular Repair Center - Here is the 5S, X, & XS that he recently fixed for me. - Mobile Phones Near Me - San Jose, California

This is by far the best cellular repair shop I have ever been to! Just needed a battery replaced for an older model Samsung galaxy. Pros: Quick turnaround as I needed my phone for work. Same day fix. Price reasonable. Professional and friendly service!! Cons: None. Overall thoughts: This will be my go to place for anything cell phone related. As well as, Amazon hub location. Thank you sir! read more

Great service! I came in with my home button not working and they fixed it no problem. Will definitely recommend to anyone that ever has any phone problems. read more

They are not cheap but they did fix the problem and I would recommend to everyone! I believe in quality over price and he fixed everything in house. It toke a day or less. He replaced the battery, reinforced the motherboard, my phone just seems faster. My screen is now responsive and everything. He notified me of there private policies. Another shop stated I had "touch disease" which is I guess common with the IPhone 6. He did the repairs in house which was very important to me. Once you start talking about shipping stuff out there is more people you have to worry about and I wasn't mentally prepared to do that with a different shop. They completed everything and got my phone working. Usually when I say I want my screen working, that means it being responsive too. He made it happen and if I need anymore repairs in the future I will go there. Yes it is near Valley Medical Center County Hospital in the middle of Bascom but I felt fairly safe there. The freeways are right next to this place. He knew so many things about phones he got my brain going. read more

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Fast, professional service at a reasonable price. This is the go-to place for those of us who rely on their smartphones to keep in touch with family, friends and business. read more

This place is an absolute GEM! I never knew places like this existed. I thought my iPhone was done for but my friends told me about this place. They said that phone can be fixed and I don't need to buy a new phone. I was skeptical but decided to call them. They told me on the phone that it should take only about 30 minutes and I can wait for it. I came in and they took care of me immediately. I think the whole process took less than 20 minutes. I didn't even get to finish my magazine. Oh well, I can read my magazine later. The new screen looks better than the original. The color was bright and the screen was clear. I have to admit that I'm impressed. They also told me how to properly charge the battery so that it will last longer. I'm so happy that my friends told me about this place. I'm a fan! read more

Cellular Repair Center - Mobile Phones Near Me - San Jose, California

Jim solved the problem with my water-damaged, not working iPhone this Saturday in just a few hours. He is a nice guy, cares about his customers and his service fee is reasonable. I strongly recommend this business for any iPhone repair work. read more

Wonderful work! I came here with a really badly broken iPhone and they fixed it in a jiffy. I really thought I was going to have to buy a new phone. After all, that's what the guy at the AT&T store told me. However, I talked to my friends and they suggested that I check out this place. I'm glad I did that. I came in with my phone and they impressed me right off the bat. They looked at the phone, asked me a few questions, and said "no problem!" I told them that I'm on a short break so they took care of me right away. The whole process took less than 20 minutes and now my phone looks great. They also mentioned to me that that my battery is getting old. That was pretty impressive as my battery doesn't last very long any more. I'm coming back another days for that as I'm really pressed on time today. Needless to say that I'm definitely coming back here, probably tomorrow. LOL read more

Cellular Repair Center - Mobile Phones Near Me - San Jose, California

Very smooth experience. My phone was completely smashed. There were black spots and colored lines all over the screen. The phone was completely unusable and Ithought I had to buy a new phone. I'm so happy that my friends told me about this place. They fixed my phone in just 25 minutes. I did not need an appointment and they took care of me immediately. I'm thoroughly impressed with how much money they saved me. I came in on my lunch break. At first I was skeptical and thought my phone was dead for sure. However, Jim looked at my phone and told me that it's just the screen and they can fix it in short order. Sure enough, they fixed it and my phone looks awesome. I'm a fan now and have already told a couple of my coworkers about this place already. Great work. read more

Cellular Repair Center - Mobile Phones Near Me - San Jose, California

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This place does excellent work at a fair though not cheap price. The work is done professionally and efficiently in house. The work is 5 star. I had to knock a star off because of the physical condition of the establishment. It was not just messy, it was dirty. Inexcusable. read more

I was thoroughly impressed by this place. First of all, the guy at the front counter was funny. He first pretended that he's never seen an iPhone before. This had me nervous until I realized that he was just messing with me. He got me good, though. Ha ha. Once we got down to business, he told me that this can be done quickly and I can just wait for it. Since I didn't have anything else pressing to do, I decided to wait. I brought a book to read but these guys are fast! I didn't even finish one chapter before they told me that the phone was fixed. You can see from the timestamp on my phone that it was fixed in 12 minutes! I was really IMPRESSED. I hope never break my phone again but if I do, I'm coming here as they are fast and efficient. It also helps that these guys have a cool sense of humor. BTW, you don't want to play with the mysterious black box on the front counter. Jim tried to caution my friend to not mess with it but she wouldn't listen. She proceed to flip the switch on the box and I think she was instantly transported to a parallel universe. I hope she finds her way back as I'm new in town and don't have many friends yet. LOL. Seriously, these guys are fast and efficient. The price is also more affordable than other places. I like these guys! read more

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I honestly don't know what happened to my phone. It was perfect one moment and the screen was broken the next. I think the potent potables may have had something to do with it but I really don't think so. I think Apple made these screens in such a way that when they put out an iOS update, they can cause the screen to break. Maybe they can trigger the speaker to output a pure wave of a certain secret frequency that happens to the natural frequency of the glass and breaking it. A friend of mine once told me a story like that and I thought it was plausible. On the other hand, maybe he was just taking advantage of my gullibility. In any case, I had a broken screen and needed someone to fix it -- after all, it wasn't going to fix itself. Haha. I asked my friends and they told me about this place. I called ahead and was told that they can accommodate me without an appointment. I showed up and they were very effecient and professional. The whole work took less than 30 minutes and my phone looks great again. I asked them about the natural frequency iOS update thing and they just looked at me like I'm a crazy woman. I guess it does sound pretty stupid once you say it outloud. lol. Well, I still don't know how my screen broke but it is broken no longer and I'm happy. Definitely going to thank my friends for recommending this place. read more

Cellular Repair Center - Mobile Phones Near Me - San Jose, California

This is a cool little shop. They have this funny little black box on the counter but that's not why I came here. I came here because my phone screen was broken and I needed to get it fixed ASAP. I contacted several shops and this place responded with the best price. They said I don't need an appointment and so I just came in. They looked at the phone and confirmed that it's just the screen (whew!). The price was exactly what they quoted me on the phone and they said this can be done in 30 minutes. Since I brought my laptop, I decided to just do some work while I wait. They have a super fast WiFi here so I was able to get some school work done while I waited. I also got to play with this black box that they have on the front counter. It's a simple shiny black box with a switch on top. I asked Jim what it does and he said, "I dunno" and shrugged his shoulders. Haha, this guy has a humor. After much trepidation, I decided to flip the switch and see what happens. I almost jumped!!! So I alternated between working and playing with this box. Before long, my phone was fixed and it looks better than before. I definitely like this place. read more

Cellular Repair Center - before - Mobile Phones Near Me - San Jose, California

First of all, I'd like to say that I'm always very careful with my phone. I never drop my phone (well, almost never) and I keep my iPhone well protected. Well, when I was workign out at the gym yesterday, I accidentally dropped a weight on my phone. I probably shoul've kept my phone further away but I didn't want to put it so far that I might forget it. Well, I was a bit winded from the work out and forgot that I had put my iPhone right next to me. When I was putting the weights down, I accidentally put one on top of my phone and that cracked the screen. I was bummed. Before that, I was feeling rather good about the intensity of my work out but that came to a crashing (!) end when my phone screen broke. I asked my friends and one of them recommended this place. Luckily, they were not busy when I arrived so they took care of me right away. The whole process took less than 30 minutes and now I have a brand new phone again. Five stars!!! read more

Cellular Repair Center - Mobile Phones Near Me - San Jose, California

This is a sweet place for iPhone repairs. They were not only fast and courtesous, they were also sympathetic and listened to my sob story about how my screen broke even though I didn't drop it. I also told them that I need my phone fixed quickly as I need to meet someone tonight. They gave me a knowing smile and went to fix my phone right away. I only had 30 minutes to do this errand but they were done in only 20 minutes. I was really amazed. They also gave me a few tips about how to take care of the battery so it will last longer. They also told me what kind of case to get so my screen won't spontaneously crack again. I really think Apple did something to my phone with that last software upgrade but I guess it sounds a little silly to say that my screen broken because of an iOS upgrade. I'm going to tell all of my friends about this place now. I love this place. read more

Cellular Repair Center - Mobile Phones Near Me - San Jose, California

My phone screen cracked this morning and was completely unresponsive. I really needed to access my phone so I called several repair shops but none could take me in immediately or had the correct parts in stock. Jim at Cellular Repair was able to fit me in immediately and now my screen works perfectly after only one hour! Amazing. Thank you! read more

The best there is. A tech repair service is much like auto service, when you find a trustworthy, straightforward, reasonably priced provider you know you've got the best there is... and this place is that and more- help me out with phones and laptop for years... shhh don't tell everyone because this is the best kept secret in town! read more

My iPhone was pretty badly broken and I really wanted to get it fixed. I had been using it this way for a while but I needed to get it fixed before the pieces of glass started to fall off. I contactred several places and these guys were the most responsive and had the lowest price. I had messaged them and they were very responsive and patient. They explained what was wrong with the phone and what needed to be done to fix it. I came in and was immediately greeted and helped. They looked at the phone and confirmed the issue. The price was exactly what they said it would cost and told me that it can be done in 30 minutes. I was so happy! I gave them my friend's phone number and we went to run a few errands. After 25 minutes, they called my friend and told her that my phone was ready. We were on the other side of the town by this time so we told them that we'd be back in another 30 minutes. When I came back to pick up the phone, it was pristine -- they cleaned the case and charged the battery. I'm not sure if this is even my phone. lol Highly recommended. read more

Cellular Repair Center - Mobile Phones Near Me - San Jose, California

My iPhone is not working when I woke up. So I sent my phone to get it repaired here. Jim is so professional, he diagnosed my phone and found the power chip is broken. So he changed the power chip for me. So happy my phone is working now! read more

Nice guy and very professional manner. He gave us all the options and had good confidence in his work . Although we didn't get the phone repaired, I'll.come back the next time we have some phone to be repaired. read more

I can't believe I broke my screen again. I said I was going to take care of my phone and really pamper it but the phone Gods were not smiling today. They decided to make my phone jump out of my hands and hit the floor. I was devastated. Once I got past the initial shock, I knew exactly where to go. These guys helped me last time and they did their miracle again this time. In no time at all, my phone was fixed and looked great again. Just like last time, I came in and Jim greeted me. I was a bit disappointed that he didn't remember me but I'm sure he sees lots of people daily. He told me that they can have this done in 30 minutes and that was just perfect. I decided to just wait in the lobby and hang out while they fixed my phone. After 25 minutes, they announced that my phone was done and I'm happy again. 5 more stars. LOL read more

Cellular Repair Center - Mobile Phones Near Me - San Jose, California

I needed a place to fix the broken screen on my iPhone 7. I searched Yelp and read the reviews. This place seemed more genuine than others so I came here. They were a bit busy at the time but they still told me that they can take care of me right away. I was a bit concerned that I may have damaged something more than just the screen but they checked out my phone and confirmed that everything is working. This was a relief as I did not want to spend too much money. Luckily, they have really good prices for repairs and I was in and out of there in maybe 35 minutes. By the way, they have this mysterious black box on the counter. The box is glossy black and there are no markings on it. There is a single toggle switch on top. If you flip the switch, something happens. I won't tell you what happens but it's funny. read more

Cellular Repair Center - Mobile Phones Near Me - San Jose, California

Wow! What an amazing place!!! I had no idea that people can fix broken phones. I always thought that if you break your phone, you have to get a new one. Fortunately, one of my friends told me about this place so I brought my phone here. The guy working there was super nice and helpful. He took a look at my phone and told me that it can be done in 30 minutes. I was impressed. I borrowed my friend's phone to take a "before" picture but I forgot to take an "after" picture. Which was just fine since the "after" phone looks brand new. I could've just googled iPhone and show you a picture of a new phone and that's what my phone looks like afterwards. lol. This place is pretty cool. They have this mysterious black box on the counter. If you ask the guy what it does, he'll just give you an enigmatic smile. With much trepidation, I decided to flip the switch and see what it does. It is amazing. I think everyone should get a box like this. I won't tell you what it does but if you come here, you should definitely try the black box. lol. My phone is fixed and looks awesome! I'm so happy that I found this place. read more

Cellular Repair Center - my poor phone - Mobile Phones Near Me - San Jose, California

These guys are fast! I had called ahead and was told that the wait was about an hour. When I came in, I told them that I was a bit short on time and offered to pay extra to get my screen replaced quicker. They understood my issues and agreed to get it done in 30 minutes without charging my extra. I was ecstatic. I was leaving town so I took the time to get some gas for my car and pickup some snacks for my road trip. I was back in 25 minutes and my phone was already done! They apparently finished it in under 20 minutes and put my phone on one of their fast chargers so I could have a full battery when I hit the road. They are so very considerate. Now I have this beautiful screen on my iPhone. No more cracked screens. Yay! I can also clearly see my screen when I turn on navigation so I won't get lost on my trip. LOL. These guys are awesome and I'm really glad that I found them. read more

Cellular Repair Center - Mobile Phones Near Me - San Jose, California

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In looking to repair a cracked screen on my tablet, I called around looking for quotes and Cellular Repair Center was one of them. Called Jim back when I was ready to go. Not only did he remember our conversation but his estimate on cost and time remained the same from earlier in the week so I had a sense of comfort proceeding with doing business here. Not only did Jim hold true to his quoted time frame but he also called me when my tablet was ready AND let me know when he would be out for what I presume is a much deserved lunch hour. Needless to say but I will anyhow...excellent service, reasonable pricing and honesty in a business where one can be taken advantage of. Mos def will see Jim should I need help with a repair on a mobile device in the future. read more

Very honest and fast. Andy was a one man shop, he was answering multiple calls, greeting guests that walked in, and still was able to work on my phone. My phone had a board issue on an iPhone 6s, and apple "genius" said it was a screen issue. I came here to get it replaced, and was demonstrated by Andy that it was indeed not a screen issue after he put on a new screen. To fix the board it was going to cost more than I was willing to spend, so Andy put everything back, and no fee charged. I eventually gambled, and took the phone back to the Geniuses at Apple, and paid the $150 screen replacement fee. They couldn't fix the phone obviously and ended giving me a referb phone at the screen replacement price, which is what I thought might happen. read more

Cellular Repair Center has definitely earned my loyalty. I brought my iPhone 6 in for a battery upgrade - just $10 more than the Apple promo price - when I realized Apple was going to force me to replace my barely cracked screen. Battery was tested, upgraded, all while I waited. In the course of the repair they realized my headphone jack was malfunctioning (thought headphone was plugged in, making it impossible to use phone without headphones). After explaining that it had been working earlier in the day, they replaced the jack too, no charge. Thanks CRC I'll be bringing all my family's mobile devices to you! read more

Just got a great deal with a last minute repair on my screen and connector. I've gotten batteries replaced here before, super quick service both of those times. Hope I don't ha e to return, but if I do...ill come back! read more

Even though they couldn't fix my phone, I still gave them 5 stars!! That's how awesome they are. Long story short. Dropped my Motorola Droid outside my car door on a rainy evening. Found it 15 minutes later all wet, but still working. Turned off a few hours later. So I took my phone here because I like helping the independent shops instead of the chains and the good reviews helped. Brought it in. Andy (the funny, jolly older gentleman behind the counter) said that he would look at the phone and if he couldn't fix it, he would charge me 10 bucks. If he could fix it, it would be 45. Good deal if you ask me. Ten bucks to see if my phone was salvageable. Called me a day later saying my phone was dead. It was either the lcd is dead or the phone wasn't charging. Jim told me it would cost 135 to replace. My heart just sunk. Might as well get a new phone. He then asked me if my phone was on warranty. When I went to pick up my phone, I told him that it was and they told me that the watermark on my phone does not show water damage so I could go ask for a new phone from my carrier. They coached me on what to say and what would happen. This is what I learned. 1. Don't ever try to charge a phone with water damage. It's like plugging in a hair dryer in a shower. Immediately take the battery out and bring it to someone who knows what they are doing. 2. There is a little white and red circle with a pattern on the back of my phone. That is the watermark. If your phone gets wet, then it will turn a solid color to indicate that your phone is water damaged so you won't be able to get another phone on warranty. 3. Even though the watermark inside the LCD had water damage, it could not be seen unless someone opened it up. Carrier employees are not allowed to open and look at what's inside the phone. They can only look inside the battery opening. So just make sure that watermark near the battery has a pattern on it. In the end, I was able to get a free replacement for my phone!! ^_^ Cellular Repair Center was super helpful and did not try to rip me off at all! Service with a smile and sense of humor! read more

I came here based on a referral.. the place was easy to find.. parking is rather scarce so be prepared for that. Upon walking in I notice that this place accepts cash (of course) and personal checks. No Visa/MC because they do not have a machine. The guy was helping a customer so I waited patiently to get serviced.. I asked him how much it would cost to fix the screen on my iPhone 4G (my clumsy ass dropped it for the millionth time and it cracked this time), the guy said it'll be $99 and if I want to, he can change the button and cover (to make it look like the white iPhone for $29 more). After handing him my phone and giving him my general information, I was to be back in an hour, that is when it's supposed to be done. I strolled around Whole Foods for close to 45 minutes off of Bascom Ave. marveling at its many wonders... after a terrible 45 minutes there.. keeping in mind that it's only terrible because I didn't buy anything. I had a lot of food waiting for me at home so.. why spend if I don't need to. Anyway- when I got back the guy told me that he doesn't have the part and the part would be delivered sometime that afternoon. I asked him to give me a call back when the part is delivered.. he kind of gestured for a number to reach me.. "Dude, I'm not going to be cellphone-less" so he put my phone back together and I never heard from him. Blah. I rather pay overpriced retail at Apple. read more

-don't expect this place to be pretty -a lot of parts all over the place -the waiting area that needed dire vaccuming consists of a sofa, recliner chair and a 25 cent pistachio dispenser -they work on your phone while you wait -they fixed my phone when the screen would not show jack -charged me 10 bucks without tax or a receipt -got home used my phone for a few days to notice the volume adjustment tab may have been placed the other way around -brought it in again and they fixed it wwoohhhooo of course not charging me -repair may cost anywhere from 10-25 bucks =HELLO KITTY OKWAP A236 IS BBAAACCCKKKK! read more

Cellular Repair Center - nice........ - Mobile Phones Near Me - San Jose, California

Kinda late to be writing this review as it happened over a month ago but still, it's been bugging me. Dropped off my Nokia E71 after it was water damaged. The phone would turn on but never boot to normal, just kept restarting. Anyhow, 4 weeks goes by and they never bothered to call me back...until I finally decided to call them and inquire about my phone. Turns out, they weren't able to fix it but never notified me. And, they never even offered to give me my phone back...kinda shady but I'm not gonna jump to conclusions. I didn't feel like they needed a negative review but still, I wish I could have my old phone back and take to other shops. I'm just really disappointed given that this place has gotten great reviews. Oh well... read more

Long story short my iPhone6 flew out of my newly acquired Ram Mount X-Grip (product link below) while traveling at appropriate highway speeds on my motorcycle. I mean this thing was demolished- completely destroyed for sure, or so I thought. When I brought it to Jim he said he thought we had a good chance of saving it. Sure enough just a few hours later and I'm typing this review up on what feels like a brand new iPhone6! Truly a miracle worker. Thanks Jim! -Happy Customer Heinz Ram Mount Universal X-Grip IV Large Phone/Phablet Holder with 1-Inch Ball - Non-Retail Packaging - Black https://www.amazon.com/dp/B00C7B2NV4/ref=cm_sw_r_awd_2cfPvbSBKKMP7 read more

Cellular Repair Center - Right after my phone fell out of the Ram Mount X-Grip this is what it looked like. - Mobile Phones Near Me - San Jose, California

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