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    Cemex

    1.0 (2 reviews)
    Open • 7:00 am - 5:00 pm
    Updated over 3 months ago

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    IRG Stone

    IRG Stone

    (24 reviews)

    Paid OVER 3k on Quartzite in full 3MO AGO! NEVER DELIVERED THE STONE!!! The owner tries to turn it…read morearound on us and ask why didn't we call them months ago? Excuse me. BECAUSE I THOUGHT YOU DID YOUR JOB! Even tried to blame our fabricator when he thought it was delivered and finds out they never did. Then JOGREET FINALLY WANTS TO APOLOGIZE & SAY YOU HAVE TWO CHOICES EITHER WE GIVE YOU YOUR MONEY BACK OR WE CAN DELIVER IT ON MONDAY. HORRIBLE CUSTOMER SERVICE AS OWNER! ESPECIALLY when people are spending thousands they want someone they can trust. Thank goodness we found out how you conduct business. We know where we will not be buying our stone from now after this 4th interaction. LET ME FIRST SAY AS WELL, OUR VERY FIRST VISIT OF THIS PLACE THEY WEARNT OPEN ON THE TIME THAT SHOWS ON THE DOOR WE WERE WAITING OUTSIDE FOR SOMEONE TO OPEN AND NO ONE WAS THERE WE WAITED ALMOST 20 min after and someone finally came to open the store. That should have been our clue and red flag right there how they conduct their business unprofessionally. 2nd time we come here they say they dont have a stone there we're looking for. Have us drive ALL the way to there Brisbane store only to find out they DID have the stone @Dublin location. So, we had to drive all the way back in commuter traffic to make it before they closed & using gas for these people poor professionalism and unorganized business practices. 3rd interaction we purchased the stone, PIF, tell them where we want it delivered AND told will be delivered. Only to find out they never delivered it!! I even told the owner you think you would have had a paper on the stone of the delivery date where it's going and she said it's in there systems. Well ma'am your system isn't working for you. How did you not see a SOLD stone SITTING THERE that was suppose to be delivered months ago? Is this someone you want to do business with? AGAIN, WONT BE BACK AFTER THE MULTIPLE TIMES OF UNPROFESSIONALISM AND UNORGANIZED BUSINESS WHEN SPENDING THOUSANDS OF DOLLARS. I WANT A BUSINESS THAT HAS THERE STUFF TOGETHER AND I CAN TRUST! Update to Jogreet--I'm disappointed in the way you handled things. I def think a discount should have been provided for the poor customer service and something that was paid in full and should have been delivered months ago that wasn't. Also trying to initially place blame on us the customers and then our fabricator for the reason why it wasn't delivered yet. And how it was our fault for some reason. Then you decided to finally apologize after the fact. (Which I see there is another review about you guys doing that same thing placing blame on others for your mistakes then apologizing.) I wrote a review and told you I was writing a review so people are aware of how you conducted business with me bc when people are spending thousands it's important finding someone who is professional and organized in something I regard as important and I know others do as well. You didn't care and informed me I had two choices to choose from. Either refund after months of our slab being paid for or delivery Monday. Those were the choices you gave me and said I had to choose from after everything. I will include receipts just to show you and others timeline that my review is as presented. Went in 4/20/26 picked out our slab after driving back and forth to both of your warehouses that day. Thought we needed two slabs, contractor told us 5/5/26 only needed one. Called LRG and paid in full for the one slab 5/6/26. Even tho we were told we only needed to pay a percentage we paid in full bc we were ready for delivery. Spoke to fabricator and LRG stone and scheduled a delivery date on 5/7/27. (The day we decided who our fabricator was invoice from fabricator was sent and we called and confirmed the delivery date on 5/14/26 a day prior to when it was suppose to be delivered 5/15/26 and it was confirmed.) Assumed your company did their job and it was delivered and ready to go. Did not think we needed to check again and call months later like you had the audacity to say to me to see if your company did their job as we already confirmed a day prior to the set delivery date. Our fabricator went on vacation and was booked up thinking he had the slab in his possession bc he informed us he confirmed with you guys as well. Had appts with him on the slab that was suppose to have been delivered that then got rescheduled again still thinking he had it in his possession bc why would we have an appt if slab wasn't in his possession. To have a meeting with him today 7/31/26 on how we want it cut to find out by surprise from him and us it wasn't even delivered 5/15/26. The fabricator was surprised as us bc they informed us they confirmed in May the delivery as well. That is pretty accurate you and your team ignored a SOLD/PAID for slab that was sitting there that should have been delivered in May when we paid invoices and confirmed delivery dates. We're highly disappointed Jogreet.

    Great service and great prices. They have a large selection of natural stone, and they let you…read morebrowse without trying to sell you on stone you don't want.

    Aydin’s Building Supply

    Aydin’s Building Supply

    (309 reviews)

    Fairgrounds

    Aydin's Building Supply has a wide variety of options for your needs and an excellent staff with…read moresuch accommodating customer service. The staff here assisted my family and I with picking out options for a remodel project. They made sure to list out options for us well within our budget, and even offered their advice on alternative options to look at. Definitely will be returning here for future needs!

    Horrible customer service…read more I came into this showroom on a Saturday after a window latch broke. I brought the window and the broken latch with me, expecting some basic assistance finding a replacement part. Instead, because I didn't have an original order number and hadn't purchased the window directly through them, they refused to help. Maybe the weekday staff is more knowledgeable, but the employees working that Saturday either didn't know the Milgard products or simply couldn't be bothered to help someone who wasn't making a large purchase. It felt like the moment they realized I was only looking for a replacement part, they lost all interest in assisting me. If you're expecting customer service, product knowledge, or any willingness to help solve a simple problem, look elsewhere. There are better options out there. Update: Reached out to Roadrunner Glass in Fremont and they were able to identify my window from pictures as the Tuscany model and the Smart Touch Latch I needed. They did not even me to come in with the window and only needed a picture. So if you want good customer service its better to just wait till during the week when staff with experience and know-how can help.

    Cemex - buildingsupplies - Updated September 2026

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