Great teamwork today by Marq, Steven, Al & Hamilton. Been here many times, always treated well…read more Steve has been a constant face here and seems to keep the team operating at a high level. Friendly service done in a timely manner, highly recommend this location.

I use VOIC for the speed at which they operate and complete the oil change. Going to a dealership…read moreor discounted place is a 1hour plus experience. I was in and out in less than 10 minutes. (no other customers there when i pulled in). First time at this location. couple items stood out. the price and the add on. They offered to top off my already full coolant for an extra $5. obviously i passed. The MaxLife (blend) change is $77.00 if you have a large engine vehicle 8 quarts, they charge $8.00 per quart. so an extra $24. it adds up fast when you are dropping $100 for a 10 min job...but time is money. save $50 and sit around for 1 hour or spend 50 and be on your way. also.. free car wash next door with an oil change.

The work has always been done correctly and at a fair price. Jeremy and Geena are easy to deal with…read moreand they can usually fit me into their very busy schedule. I recently had the front end of my 2016 Honda Accord inspected after replacing my tire. Jeremy reported that the struts were original and worn but not blown or leaking. Although replacement was not absolutely necessary, he noted doing so could improve ride quality and handling. I opted for the improved handling. He also reported that the front brakes were causing shimmy so I followed his recommendation and replaced the pads and rotors. The car handles noticeably better at highway speeds, which is important to me.

Geena and Jeremy are very pleasant to deal with and listen to you…read more Good communication. They don't push unnecessary repairs and work within your budget. I always use them for my repairs and recommend them without reservation.

Absolutely fantastic experience! I had four new tires put on, and the price was surprisingly…read morereasonable. The team worked quickly, efficiently, and with real professionalism. I was in and out way faster than expected. Couldn't be happier with the service -- highly recommend!

Very Disappointed... I went in for and oil change (which i've been doing for well over 8 years at…read morethis location).. I thought i could trust them. I serviced my other car. I recently purchased a new to me car (39,000 miles on it) -- and needed my first oil change. Tried the dealership and they didn't have an opening for a few weeks and i wanted it done now, so i booked an appointment online for the next day at Firestone. Dropped off the car like normal, first thing in the morning, and they call when ready to pickup (i work close to the location so very convenient for me. I also paid for the service to rotate tires and inspection. A hour or so later i receive a call telling me i need 5 or 6 things done (break fluid flush, tires, cabin air filter, etc) -- i was immediately taken back as i just had this car for 5,000 miles and they put on new tires, and certified pre-owned (i have a warranty for another 120k miles)... I told the gentleman that i shouldn't need any other service other than my first oil change, if i can get the report of the inspection and estimate of the services deemed i needed, i will bring that to the dealership as they should have had this done already. They said they would and then i got a call that my car was ready. The report only had Tires are needed (and the tires are brand new)... so when i brought the report over and asked for an explanation, also why the services aren't listed. He said, the computer automatically output recommendations based on milage. Well i didn't pay for "recommendations" from a milage chart, i paid for an inspection. So why the call and upsell?? I guess if i hadn't just purchased the car, i may have fell victim to trusting the professionals.. though in my estimation, i got charge for services i didn't receive. Very concerning and unprofessional, will be hard pressed to trust anything they tell me.

I've been going to this garage for many years. They are very honest and fair. I trust them with my…read morecar. They keep track of the condition of my brakes, tires, battery, etc. I've had trouble getting my tire pressure correct and stop by and it's done for me. Phil and Paul are the best! Great family run business

Ole miserable man charged me 220 dollars for my car being towed to his place for 10 hoursread more

Michaela the store manager was excellent. My wife was just in an accident and needed her suspension…read morechecked . Michaela explained the problem and told her tech's what to do. Michaela has me as a customer. Thanks again

Needed a tire patched. Made an appointment for 10am. Showed up on time. They didn't bring my wife's…read morecar into the service area until a little after NOON. I didn't get out of there til a bit after 1! What was the point of making an appointment? Also I noticed that all the required paperwork from the DMV and town that they had posted was expired, so that was fun. Tire patch was 42 bucks, not great not terrible.

While I appreciate the speed and time saved, for the premium price, i would have expected an actual…read moreValvoline filter and not a generic oil filter. It certainly makes me question the oil used as well

Stopped on an off chance of getting some help. Had a donut on my car for way too long and had a…read morespare that my car jack couldn't get high enough off the ground. I walked into the Valvoline and was immediately greeted by smiles by all three workers. This is 7/29/25 at around 11am or so. It was Chrissy, Eli, and another woman with long dirty blonde hair. I am so sorry I can't remember the name !!!!! All amazing people and super helpful. They went straight to helping me out even tho it's not necessarily what they do. Super personable and very easy to get along with. REAL. PEOPLE. Chrissy definitely had a respected boss energy about her. All love! I will be taking the extra 17 min drive to get my oil change at this location as Long as they are working there. Thank you three again for your time! Definitely felt important and taken care of. You get more than what you expect coming to this location.

I am so happy i called AAMCO last week. I spoke with Joseph and told him about my cars AC: I let…read morehim know it stopped working and that I had gone to auto zone to get the refrigerant but I didn't know if I was doing it right. He told me to come in and he would try to help. When I got there Alberto checked my car for any leaks in the compressor, attached the refrigerant I had purchased and got my AC working within 5 minutes. I went back inside all excited that I didn't have to live without AC this summer and asked Joseph how much I owed him. He said nothing cause it didn't take long at all and I am just so grateful for honest to goodness nice people and I will now go to AAMCO for all my cars needs. Added bonus they're seconds from my job. Thank you so much guys!

I can't begin to say enough good things about my experience here. I was treated in an honest, fair,…read moreand kind manner from the moment I walked in the door. I was in a very difficult situation with having to decide about replacing my transmission and Dave explained my options thoroughly and with so much honesty. It was very evident that he was not just in it to make a sale, but truly helped me weigh the pros and cons of whether or not to go ahead with the repair. As I planned to search for a used vehicle, both Dave and Alberto offered to check out the car before I made a purchase. Truly above and beyond! In the end, I purchased a new car after listening to their recommendations about which make might be best for me. I could never find the adequate words to express thanks for all they did for me at such a difficult, stressful time. Would highly recommend this business to everyone! Thank you so much Dave and Alberto. Forever grateful to you! Nancy D.

I went to get an oil change and I was told that I needed a cabin filter and an air filter. I was…read morecharged 140 for the two filters. I was in shock at how expensive they were and agreed to pay for them. While waiting, I checked online and could have purchased both at auto zone for $60! I felt that the manager could have had the courtesy of recommending I look elsewhere and given me the option. Most of us are struggling financially and he could have been a bit more thoughtful to that. They just want to overcharge everyone and make the money for the company. I will never buy my filters from any auto/mechanic shop again nor will I ever use Meineke again. What should've cost me $89 for an oil change cost me 235 walking out the door. I was beyond upset and feel like a fool for being taken advantage.

I have a buzzing sound when I lock my door on my drivers side... which I believe is the lock…read moreactuator. I made an appointment at my local mieneke in Manchester CT to have looked at and possibly replaced . I made the appointment for yesterday 1/19 as I had the time. I got there for my appointment a few minutes early... it looked closed but the door was opened... I went in and advised the older gentleman behind the counter that I had a 9 am appointment... His reply to me was " yeah you and everybody else" he asked me to give him a couple of minutes to get situated, to which I did with no problem. He asked my name and looked up my issue as I had made an online appointment. He asked if I was dropping off my car and I advised no I would stay ... He said he was short handed and it would be about 3 hrs... I was fine with that but he advised that I rescheduled, to which I did... My problem comes with all the attitude I received... I get we had just had a snowstorm on Sunday and Monday was a holiday and he was short staffed and frustrated and overwhelmed to which I understand perfectly but he just didn't seem to want to deal with me. My main issue here is lack of customer service... I didn't feel like he wanted my business or valued my time, as I made an appointment etc nor did he value me as a customer... I think due to this experience I may look at other shops to assess and fix my issue. I am not taking my time and my business somewhere where I am not valued. I have had work done here before and have never had any issues. again I realize everyone has bad days but....