Exceptional customer service!…read more I had a wonderful experience working with Champion Energy. Everyone was friendly, responsive, and genuinely interested in helping. A special thank you to Katherine, who provided some of the best customer service I've experienced in a long time. She was incredibly kind, professional, and went the extra mile to make sure my questions were addressed and my needs were taken seriously. Her dedication and willingness to help really stood out. It's refreshing to see a company that empowers its employees to take care of customers. Based on my experience, I would absolutely recommend Champion Energy.

Love this company. If you want to save some money when you sign up you can use my code ESEBEK001 to…read moreget $100 off of your second bill.

Mr Johnny is out standing with his work and the price very reasonable compared with other in the…read moreareas. I'm highly recommend him to all your plumbers need

Before scheduling an appointment with John, I explained and sent a video of dripping faucet. John…read morecame and estimated $400 for a bathtub faucet cartridge change. I declined it, because it's too expensive then he demanded $150 trip charge. We settled on $100. He asked to zelle him right away. And 10 min later texted again for payment. So paid him $100 for 5 minutes visit Response to the comment: John, yes you said $400 for cartridge change while looking at the bathtub faucet. I asked if you could do some work (fix the backflow preventer or sprinkler valve), so the trip charge could go towards some work, but you refused it and DEMANDED $150. Also, I sent a detailed messages with photos about the issues before your trip.

After reading reviews it looks like I don't want service through them. However, last weekend before…read morethe super low temps I took 2, 20 lb tanks to get filled. I paid inside and the lady's were very nice. I stood in line and got them filled without any issue. The guy in front of me was even turned away cause his tank was way too rusted.

Lifesaver during the hurricane. Even with the long lines, it moved swiftly and workers were curious.read more

So first thing is the issues I see posted here are not just random and these mailings and payments…read morebeing posted in a timely manner are not a coincidence. Multiple times in the past three years, we have had Hays post our payment late or claiming we were "past due". Twice out of the last 4 months, our checks in the mail were claimed to be late!! Never in over 34 years of living in this subdivision has my water utility threatened to cut off my water supply! How hard can it be to check their mailbox, process my payment and post the credit to my account, well evidently, pretty hard? If you call and complain, they blame it on the postal service or the past holidays schedule and question your if you truly mailed their payment. It is a racket and other customers complaints verify the existence of shady practices.

Hays Utility is the utility service group that services and administers the water district usage in…read moremy area. While I've had my beefs with them previously about how they manage actual water control, this particular review is for their billing and treatment of customers. Take note, Hays Utility: this IS a big deal. Your customers DO NOT appreciate receiving a notice that states they are delinquent and will have their service cut off due to what appears to be a matter within your organization. Each month I receive a bill that is due on the 2nd of the following month. Multiple years ago I began using electronic payment methods through my bank (not through Hays Utility) to pay my bills. Every 20th day of the month prior to my bill being due I submit the bill to be paid in full; my bank will then cut a check and send it to Hays Utility (since they do not participate in EFT). Payment is then submitted by the 23rd of the month and received by the 25th of the month: a full week prior to the bill being due. I have lived at this location for over 25 years and never been late on any payment of my water bill. Open up my water bill this month to see a gargantuan bill! And in large letters: DELINQUENT. A note at the bottom reads: "Your water service is past due and is scheduled for termination." HOLY COW PATTIES! After a call to Hays Utility, here's what was determined: Apparently, a large group of electronic banking payments from multiple banks (Wells Fargo, Bank of America, amongst others) were never received. I was told "You're not alone. We're waiving the delinquency fee and your service will not be cut off." BUT -- I had to call my bank and put a stop payment on the payment check made nearly a month ago and now pay last month's bill along with this month's bill, despite the fact that last month's bill amount had already been deducted from my checking account. "No big deal." That's was Hays told me. Yeah, right! When I called Wells Fargo, they admitted this seemed "awfully suspect." Add that to the fact that I have to wait at least 5 business days for the disappeared payment to be credited back to my account. The reason for my review: If Hays Utility knew (as it was admitted to me) that this was an issue at the end of last month -- I was told it was all bank payments that came through at the end of February -- then why weren't we notified prior to our next bill? A long-standing customer that has a stellar credit record will have their water shut off when you admit there was an obvious problem with other bank payments? This does not appear to be an isolated issue -- and you should not have treated it as such. For those of you that have Hays Utility as the administrator of your MUD, watch your bill carefully. They will assume no responsibility should an error occur. Although I am grateful that they waived the erroneous late fees, I'm betting that they're just as grateful they did in order to avoid the legal fees I would have thrown at them. As it is, I'm requesting in writing that our credit history has not been affected.