Because of a problem from the Tillman ( I accidentally posted it to the hillcrest location- go…read morethere for a must read) location this is how professional these businesses are. We had an appointment scheduled at the Saraland location for tomorrow for our pupppys broken leg to be fixed, confirmed it at 3:30 today (even though the text says that we didn't answer) and then received the following text that was sent at 6:30 pm for an appointment tomorrow morning at 8am at a totally different vet they chose for us! I believe purposely giving us no time to make arrangements. HORRIBLE PEOPLE! Yeah, they really have the animals best interest in mind! Everything happens for a reason and I am glad they showed their true colors before laying a hand on my fur baby! DO NOT EVER BRING YOUR ANIMAL TO ANY OF THESE VETS! Hello James, this is REHM Animal Clinic. We tried calling earlier but could not reach you. Dr. Barry wanted us to reach out to you due to the circumstances that happened yesterday, we felt that it was everyone's best interest that we schedule Whiskeys consult with a partnered vet. That appointment has been scheduled for you tomorrow morning with Dr. Stevens at Theodore Vet Clinic. We are sending over Whiskeys radiograph and records from the visit yesterday. They would appreciate if you could get there between 8-9am, that way if surgery is needed, they can get it done that same day. We appreciate your understanding!

I found the clinic in sort of an emergency and the staff worked my dog in the schedule for service…read more I was vEry happy with the visit for my 7 pound Maltese. I have since taken my dog back for routine care and we have scheduled her January spa treatment. I recommend Rehm.

Care is great we have boarded our cat there for years. She almost hates to come home after a week…read morethere, she even more spoiled then usual.

They are what compassionate means for you and your pet, if you need a Dr thats listening to your…read moreconcerns takes time to sit and answer all the questions instead of giving you a bill first this place is what your looking for and very much affordable, please give them a chance you'll be glad you did.....thank you Kayla

They are always over booked. Even if you're an established customer, good luck getting your…read moreseriously sick pet in. I didn't. I had to call Theodore Veterinary. They made room for him.

While on vacation my dog got salt water toxicity. They took excellent care of my dog, and with such…read morecare and compassion. They also took great care of me with updates and allowing me to be with my dog. Dr. Williams expertly saved my dog and her staff could not have been more attentive. The best veterinarian experience I have had. I cannot thank them enough.

This clinic stole our kitten that we were in the process of adopting. Tarzan(kitten) got sick and…read morethey kept him and withheld information from us until we found out through azalea city cats that he was adopted out to someone that works there. We are heartbroken and will never use this clinic or adopt from azalea city cats ever again! I would give zero stars!

This was my Primary vet My dog needed to be seen asap and when I called them they told me sorry…read morethey couldn't get him in and to go to a different vet I called a vet I used to go to who took him right in and he has to be brought to an emergency hospital. No point in having a primary vet clinic that can not accommodate their customers in emergencies

I contacted Wesson to find out about vaccinating my new puppy. I got a really unpleasant woman on…read morethe phone who didn't want actual answers but to assume her way through the call. She assumed my puppies age when she could have just asked how many weeks she is (and I said as much), she assumed where my puppy came from, she assumed I was lying about my puppy actually coming from a rescue. I told her the rescue said she was given a 5 way and she said "without proof, it's like the first vaccinations never happened and you're starting over again" in a tone like "so be ready for that!" After talking to that awful woman I found my adoption contract and it said the date she was given a 5 way shot. I then contacted the rescue about official proof of vaccination and then I called Westside only to find out they are not insane. I got an appt. really quickly and I'm so glad I found them. Their office was really nice compared to Village Animal on Cottage Hill. Everyone at Westside was helpful and pleasant and they are surprisingly affordable! Thanks for being so obnoxious on the phone so I'd keep calling around.

If I could give a negative number, I would. We used Wesson for years, however when I recently took…read moremy English Bulldog for a simple eye procedure, it was the worst thing ever. We took him out in a body bag. Even worse, they didn't have anything to say that day as to what went wrong and NO ONE has reached out. They don't care about our fur babies. I would not recommend what so ever.

Today we were introduced to a fantastic veterinarian Dr. Hughes - #cecetheshihpoo and #shihpooJax…read moreapproved! Everyone there treated our pups with the love and care we do! Thanks Team!

I've been waiting 4 months to write this review. In Dec., Village called and said I needed to be…read moreseen. I confirmed I needed to come in now and not May (1 year f/u) and the very nice lady at the front desk said "actually yes, I could wait until May." Great! Just 3-4 weeks later, I placed an order for meds to be delivered and the next business day my order was declined. When I noticed this, I called and the other front desk lady - an Extremely unpleasant woman - said I must be seen before I can get more heart meds for my dog. I referred to my call the month prior. The mean lady told me too bad, I must be seen by the new doctor. I was hours away out of town and still they would not fill the rx 1 more time (2weeks supply) without being seen. With no notice, Village cut off my dog's life-saving medication. I had to pack up and head back to Mobile so that I would not be without medication when I arrived back from vacation. What kind of company does that to someone with a terminally ill "baby" as they like to call pets. If that were my only unpleasant experience, I could get over it, but I got a new medication that front desk refused to help me with including ignoring my emails when I inquired about it. Village has treated me terribly in the past few months. The new female vet is young and nice and seems savvy enough, but you have to deal with the front desk the most and the office feels really dirty and old. The workers got together and painted the joint and it's really bad. But you're still paying top dollar for services just like if you pick a vet with a nice office. Since vowing to leave Village, I have taken my new puppy to Westside. It's a much cleaner, appealing office. And we took our sick, sweet girl to University Animal Hospital in a Hail Mary attempt to keep her alive longer from the heart failure that was taking her from us. I called University on a Monday and got in first thing Tues. morning. My husband highly recommends University as a small operation with great service and said we need to start taking our puppy there. I was impressed by University's quick appointment time and they will l do a same day dental! Unheard of. They also do light anesthesia options for dental cleanings but also offer full sedation. When my puppy needs to be spayed, I'll take her to University. And never go back to Village. Ever.

I have taken my dog to this vet a few times now, and they always have me in and out quickly. They…read moreare also very kind!

After being given a price for our vaccinations over the phone, we were charged $140 in unauthorized…read moreexam fees. After speaking to the manager Kelly regarding the discrepancy between our original price and the overcharge, she threatened to delete our dogs vaccination records if we wanted any sort of refund. I have never been spoken too by a vet office the way Kelly spoke to me. We kindly requested a refund due to the fact that we were misinformed by her staff. It worries me that a person like this works in a space that cares for animals. In an animal hospital, many people need a warm, kind spirit to guide them through potentially difficult times. Kelly is very far from that. This was our first time coming and we certainly won't be back. I would fear leaving my animals here alone.

Moffett Road Veterinary Clinic (Dr. Conner Sindel) treats my five cats, Whiskers, Princess Leia,…read moreTiger Jack, Sissy, and Sebastian Khan. Each and everyone who works at the clinic is super nice and efficient. Veterinarians are very good at their jobs, including spaying, neuter, injuries, etc. Thank you for being here when my kitties need you!

I am very grateful for the care my dog, Cinnamon, received at Moffett Road Veterinary Clinic. The…read moreentire staff was kind, professional, and caring from the moment we arrived. The doctor was compassionate, attentive, and took the time to wrap Cinnamon's leg and provide referrals when additional care was needed. Even though my son initially brought her in, the doctor personally came to the phone to speak with me, answer my questions, and ask that I keep him updated on her condition. The kindness, patience, and genuine concern shown by both the doctor and the staff meant so much to our family during a stressful time. Thank you all for treating Cinnamon with such compassion and care.