Service is beyond great! They will help you with any questions. The whole family loves what they do and aims to fill your wishes. The repair service is reasonable and done correctly. I highly recommend for a purchases & repairs. read more

Aaron Melby at Melby's Jewelers is an absolute gem (pun intended)! From the very first conversation, Aaron made me feel like my jewelry project was just as important to him as it was to me. He listened to every detail of my vision, offered expert advice, and walked me through options I never would have thought of on my own. I brought in my wedding ring, wanting to change out the stones. He showed me different options, colors, cuts and sizes to totally customize it the way I wanted. His craftsmanship is flawless -- the kind of work that makes you stop and stare because it's that beautiful. Aaron's attention to detail and dedication to perfection is unmatched. He doesn't just make jewelry; he creates heirlooms you'll treasure forever. Beyond his skill, Aaron is honest, personable, and genuinely passionate about his craft. The entire process was enjoyable, and my finished piece is even more stunning than I imagined. I'll never trust my jewelry with anyone else. Melby's Jewelers has a customer for life! read more

Still can't thank you enough, after not being able to wear it for a year till we found a new jeweler to repair it I feel like a new bride. Another pic of your guy's handiwork from one of our grandchildren's events. read more

Melby's Jewelers - Rings - Watches Near Me - Santa Maria, California

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Really good customer service service! Mr.Melby still works there with his two sons. My brother really loved this place he bought several rings and a beautiful blue pendant in gold for me . I just dropped off my ring to get sizes and it's going to be done soon. Thank goodness for Melbys Jewelry read more

Service is outstanding! Staff is attentive and caring. Great people who know how to work with customers! Definitely I'll go back!

When Melbys was run by the dad, it was THE jewelers in town. Everyone went there. I had my wedding ring re-antiqued and I had to take it back twice to have it corrected and had the prongs redone so they didn't catch on my clothing. Very disappointing. read more

A close friend of mine recommended Melby's when I came into the market for an engagement ring. From my first visit, I was absolutely certain that I would make a purchase at this store. I ended up getting an engagement ring here, and now my fiancé and I have also purchased our wedding bands. I dealt with Aaron Melby who is just an all around awesome guy. Aaron went out of his way to accommodate our schedules, discrete communications regarding the ring so it wouldn't tip of my (now) fiancé, the attention to detail, everything. My experience could not have been better. Melby's is not the kind of place to up sell you, they listen to your needs, tell you the pros and cons of each option and never put pressure on you while making a decision. Aaron told me his goal is to make it easy when ring shopping because the wedding planning is already hard enough - easy he did make it! Aaron went through every quality of diamond (clarity, color, carat and other specifications that were frankly over my head) and explained the difference between each so I could make the most informed decision. It's impressive how knowledgeable these guys are. I have already made recommendations to friends to check out Melby's and will continue to shop here for all of my jewelry/ watch needs in the future. If you get in the market for an engagement ring, or any other jewelry need for that matter, do yourself a favor and stop by Melby's read more

This place is old school cool. All the gentlemen are so lovely and honest. I returned a piece of jewelry, no questions asked. They polished my grandmother's jade ring and they repaired a gold bracelet for me & did such a great job! This place is really a gem. Pardon the pun. read more

10/10 Experience, Aaron was super helpful and kind as well as every other person that worked there. I went in for an engagement ring and Aaron quickly helped me find something that met all my requirements and was well within my budget. He kept open communication with me through the whole process and made everything absolutely painless. Cant recommend Melbys enough, I will not go anywhere else for any future purchases, Melbys set the bar far to high. read more

Melby's Jewelry in Orcutt is fantastic. I have been married almost 40 years and I just had my wedding ring's largest diamond put back in my original ring. They did a great job and for a respectable price! I also had a few necklaces fixed and they put a clasp that helps me get the necklace on easier. I live in Solvang and always drive to see my friends at Melby's! It family owned and they take pride in their work. Thank u for helping me. read more

I had my watch band replaced on my Seiko divers watch. Excellent friendly professional service. Fair price.

Horrible service! It was obvious the guy working hated his job and did not want to help us at all. Everything he said was so negative and so rude that we walked out. He gave us false information that my jewelry was fake when we heard the machine say it was real so we went to two other jewelry places in Santa Maria and they confirmed that it was 100% real. The crazy part was he wanted to charge extra for all these details when the place in Santa Maria where we got it done charged us a decent price and did exactly what Melbys said they couldn't do with my rings without charging extra and adding onto it, not to mention they are military friendly and gave us a discount and melbys refused. DONT WASTE YOUR MONEY HERE. They will overcharge you! Please take your business somewhere else where you will get accurate information on your jewelry pieces and not get screwed over and feel valued as a customer. read more

$30 to remove some links out of my watchband? Really? I understand that you have to keep the lights on, but I just went to JB's in Santa Maria Town Center and they did it in about 5 minutes and only charged me $7. read more

Had to get a ring resized after I damaged my hand. Aaron gave me a reasonable price and the work is fantastic. It was finished on time and fits perfectly read more

I've only been a few times, and they have been extremely pleasant and helpful. They usually have a consistent flow of customers which shows me I'm not the only one that agrees with my rating. The shop is quiet yet peaceful. Most of all it is clean and holds a very nice atmosphere. The employees are all very knowledgeable, quick to help, and kind. Definitely on the pricier side but well worth the quality of work they offer. Highly recommend! read more

I have nothing but great things to say about Melby's Jewelers. Mark helped tremendously in the design of my engagement ring. My fiancé had brought in a diamond from my late grandmother and Mark was able to use his knowledge to design the most beautiful engagement ring. Since the proposal was a complete surprise, my fiancé did not get my ring size correct. My ring was over three sizes too big. Mark's son was so kind and reassuring when we brought the ring back in to be resized. It took about three weeks to be resized, but that's only because it had to be sent back to be remade. When it was all said and done, my ring exceeded my expectations and Mark even waived the cost of resizing. We are so thankful for this family business. They definitely care about their customers. I highly recommend going to Melby's!! read more

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I recently moved in to the Orcutt area and wanted to get my watch adjusted so I decided to check this place out and keep it local but to my surprise I walked in and was greeted by a gentlemen and told him my watch was too big and needed to be adjusted if he could help me with it. Right away it seemed like I was being a bother to him as it looked like he was watching the World Cup games and told me it would be an hour and then told me it would be $30 to adjust it he then looked further into the repair and said he wouldn't recommend Doing anything do it as it would be too tight after he takes off a link and to me to just leave it as is.... I was kind of blown away to be told that as I've had a few watches adjusted in other places in my life... today I decided to stop by Anthony's jewelers and they did the repair on the spot and told me it was only going to be $10 and now the watch fits perfect again. I will probly never step foot into this place again it was my first and probly my last time I'll go elsewhere read more

Wow.....! How nice it is to venture into a store where you know that you are respected very highly as a long-time customer. Yesterday I took Mom into Melby's jewelry for a new watch band. Eric Melby was helping her and told her that he could not supply her with a band as the replacement bands were not available for her model of wristwatch. She asked to see some new watches and he did so. She picked a new watch that she loved and bought it. He was so helpful and treated her just like his Great-grandfather Don Melby helped me with my wedding bands in 1961. Love that store. read more

My all time favorite jeweler... 20 plus years. Aaron is professional and truly knowledgeable. Beautiful quality...will design to your specific wants and needs. I love my new ring! read more

Fabulous store and amazing customer service! Alex was so personable and knowledgeable about diamond rings that I was looking at. He took the time to educate me on the different grades of diamonds and advised me on the best choice for my budget. The ring I picked was a customer design by Melby's. I'm very excited that no one will have my same ring! I highly recommend Melby's Jewelers. read more

I have found the work that the jewelers do at Melby's Jewelry quality work. I have had a few of my older jewelry modernized or revamped and Melbys has always stepped up and did a stellar job. I have a necklace with my grandchildren's thumbprints. I took the pieces I had and the jewelers attached it to a necklace I had. This was almost 4 years ago. I wear the necklace everyday. It has never broke (crossing fingers). Mel's made one grandma very happy. I have had other work done on rings and I have been very happy. Professional and friendly people for sure. Highly recommend. read more

Wanted $30 to remove a broken pin in a watch band and replace it with a spare I had. Went to Anthony's Jewelry on Betteravia and they pulled it for free and replaced it with my other pin in under a minute. Melby's is a rip off. read more

I have been a client for over 15 years. I only buy my jewelry from Melby's and I live over 300 miles away! They offer some unique pieces that I have never seen before. I normally purchase rings or necklaces with customized pendants. The customized jewelry is exquisitely done and I receive compliments every time I wear them. Please do not take my word for it. Go in and see for yourself! read more

My engagement ring came from here and we had a great experience with them. They helped my fiance customize a ring for me and it turned out absolutely perfect. They resized it and it's fit great. I haven't had any worries about stones falling out, the prongs are strong and the ring is beautiful. They really did a wonderful job and the ring that they made is timeless looking. I get compliments on it all the time, and it's great that they have the expertise to help create a customized ring. They resized everything in a timely manner, and have always been extremely warm and helpful when we have gone in to the store. We just went back to get my rings soldered together, and also took in a pearl that we got from the Pearl Factory to get it set since the Pearl Factories settings/chains were super overpriced and we were not sure of the quality of them. This is a family owned operation, and the guy are very very nice. They do appraisals and cleanings too, which I would suggest. I clean my jewelry regularly, but it's not as good as they do. Definitely check them out if you are looking for some nice jewelry. They are much more helpful than the mall places and do not do high pressure sales tactics, which I appreciate. read more

My family has shopped at Melby's for over thirty years, so naturally this was the first and only store I visited when purchasing an engagement and wedding ring. In this world of chain stores and internet shopping, it is refreshing to have a local place where you can browse and have your questions answered by professionals. I have never experienced anything short of excellent customer service and they always carry the most beautiful pieces. They just made me a unique and original pendant with a stone I found during my travels, very easy to work with. read more

I was on a trip from Southern California to Northern California. We lucked out when we happened to stop for lunch and saw Melby's. It reminded me of a traditional family oriented business with high fashion jewelry. I was helped by Aaron whom I found out later is 4th generation in the business. He has a vast knowledge of diamonds and various jewelry not mention a great sense of humor. Although I did not buy anything because I was just looking. I highly recommend Aaron and Melby's read more

Didn't want to stand behind the work they did on my daughter's wedding ring after only one week. They finally took care of it, but only after much discussion. Not a good feeling. We'll be looking for someone else the next time we need a jewelry repair. read more

I don't go anywhere else! The service is incredible, always offering a touch of old school charm and hospitality. Their pieces range from Vintage and Classy, to the most Elegant and Modern in the jewelry industry. It's no wonder they've been in business for so many years! read more

Melby's Jewelers has provided nothing but great service every time I've needed them. They recently soldered my wife's engagement ring and wedding band together and did exceptional work. read more

Purchased a watch for $1100 here , only lasted 10 years. They sent it out for repair, it would cost $450 for repair and cleaning. Melby's should stand behind their products when you pay that much. Also, customer service was poor. They waited for a couple of weeks to even call us, wanted to charge us a shipping fee that we didn't authorize. Very disappointed read more

Aaron at Melbys is fantastic. He helped us design my engagement ring several years ago. Just recently he did a great job fixing the prongs and replacing a stone I had lost. We also were just able to buy my wedding band and it looks amazing! I no longer live in the area but would not go anywhere else for my jewelry needs! Definitely recommend them. read more