Delores and Jeff are so knowledgeable. They have an amazing inventory of vintage jewelry. My…read morepartner and I came with specific style wants of art deco and 1920/30s ring and that's exactly what we walked out with! While we were figuring things out, they showed us some of their favorite pieces and that was delightful.

READ THIS BEFORE GOING TO JD ENGLISH FOR ANY REASON: JUNE 2024!!!!!…read more Dolores and Jeffrey told me they have been in this jewelry business for over 50 years. I initially went to WTC to repair my diamond ring and Dolores was kind enough to answer the phone and seemed to have good reviews online. When I walked into their store, it seemed to me that merchandise was outdated, cookies were stale, and the entire place seemed disorganized. With much hesitation, I decided to get my ring fixed with them. We discussed ring vs necklace option - but without notifying me, Dolores took apart the ring When asked multiple times about the price, I was given a range but never a set price. Online reviews said they were reasonable in price, but they quoted $600 to fix my ring, and ended up trying to charge me $680. Dolores lost my platinum band and refused to take responsibility. My platinum band was lost in their care, when I went to pick up the ring, their son Scott, who was watching the store told me that missing items happens rather frequently and that if not found maybe I can file with my insurance (this is illegal on both felony and fraud accounts) Dolores offered me about $50-150 to replace my platinum band (which I did not accept) I will end with what their son Scott English told me, "the children have been begging them to retire for years but they won't retire. It is not uncommon for jewelry and items to go missing in this store." Scott wrote a promissory note to me to restore me to whole with a platinum diamond band by agreed date (this never happened) - see below for signed written agreements Jewelry business has always been luxurious. Getting beautiful things to celebrate special occasions such as engagement, birthdays, etc. I have dealt with many jewelers but never ONE as scary and Jeffery and Dolores. There is also a lot of competition now with online and decreasing price of jewelry. Before buying any precious item, one should do proper research. However, in my case, I made a huge error in judgment with JD English and have paid in time and lost precious jewelry as a result. Go see for yourself and follow that gut feeling. Below is a response from Dolores about missing my ring in their care. She ignored completely what her son Scott had promised. And time linewise, I dropped the ring off end of May, went to pick up June 13, and they asked I give them until June 21 to find the ring in their disorganized store and as of today, June 24, zero resolution or responsibility or ownership from JD English: "1. We took the ring apart as I told you to see if the head would work as a necklace without flipping. 2. As the ring was so swoosh it was not even discussed about making it into anything else. 3. I have the price on the envelope as $630 not $680. I told Scott to charge you $600. I was hoping to be closer to $550 but my cost was more. 4. My jeweler found parts of the ring that had the stones in it but not the whole shank. I can return that portion I have and pay you the difference of the lost portion of the platinum shank. You did not give me the wedding band portion of your set, only the engagement ring. I am so sorry there was such a misunderstanding about what to do with the top portion of your ring. The cost of your new ring was much more than the cost of the lost portions of your platinum ring. I can return the portions I have and deduct the cost of the portions missing. Platinum is $975 an ounce as of today which works out to be $30.95 a gram pure. If your missing portions came to 5 grams, that would be $154.76. Plus giving you back the portions I do have. Please let me know if this is acceptable to you and your husband. Regards, Dolores English June 17, 2024"

WOW!!! What an amazing hidden "gem"!! Took my daughters necklace in for repair, they fixed it on…read morethe spot! They were so very nice!! Their customer service went above and beyond! I will be taking more items that I need repaired!!

I walked in and asked for a quick turnaround time to repair my diamond tennis bracelet and a gold…read morechain. I am only in town visiting and taking care of some business closing on our new home. The owner assured me they could deliver and she did! She even arranged a specific meeting to pickup on Monday when they are closed. I'm very happy with the workmanship, and I will be a loyal customer once we settle in our new home!

Honest and fast. Sonja is great. I had a piece of onyx fall out of my ring and they sent it to a…read morestone specialist who fixed it better than new. This is the only place I'll have work done in the future.

Great prices and service. I've bought jewelry from them and had other pieces repaired. highly…read morerecommend them. if you go in, you won't be disappointed.

For anyone seeking exquisite jewelry and exceptional repair services, this jeweler is a true gem!…read more The quality and craftsmanship are simply stunning. The owners are incredibly knowledgeable and patient, helping me find the perfect piece within my budget. Their repair service is very reasonable. They have wide variety of indian style 22K Jewellery along with other karat options Their great expertise in handling delicate pieces, whether gold, silver, or set with diamonds. They deal with buying and selling in retail and wholesale both. The prices are great and fair, and the service is impeccable. If you value quality, craftsmanship, and TRUSTWORTHY jewelers, look no further. Definitely Recommend

HORRIBALE Customer service! He (THE BOSS) lied to me about the weight of my necklace! and how much…read moreit was worth! and for a trade, he tried to take my necklace and give me a less expensive necklace, and then pay more on top of that! Little did he know I know about jewelry! Big-time scam artist do not go there! Thanks and have a blessed day 10am Sep 15th 2023

What an awesome experience!…read more I went to 3 other jewelry stores prior to finding Gillespie Fine Jewelers for my wedding set. I tried a small independently owned one that quoted me over twice as much. I tried a big box one that claimed the small one was wrong about what needed to be done to keep my wedding set in good shape and wanted to charge 4 times as much (not an exaggeration-I was floored). The third one I went to, told me that they couldn't quote me until their jeweler was back on Monday, but I could leave the rings with them and they'd call me-no thank you. THEN I found Gillespie Fine Jewelers and I knew this is where everyone I love needs to come. I met the owner Kim, and his calm familiar demeanor immediately set me at ease. He was honest and fair in quoting me for my set. He actually agreed with the diagnosis from the first store which made me feel he knew his stuff. He didn't tack on extra unnecessary prong repairs just to bump up the price. From our conversation, he told me he has been a bench jeweler since he was 25. Since he does his own work, he doesn't have to charge us extra to pay for the jeweler doing the work. He's not just an owner that doesn't touch the pieces, he does everything and is extremely skilled at his craft. His quotes are transparent and he explains why the cost is what he is charging. This was by far the best experience I've ever had at a jewelry store. I walked away finding a gentleman and a businessman I knew I TRUSTED. He did impeccable work on my set and he didn't break the bank in the process. I will be coming back! If you want an honest jeweler that knows his craft and is skilled enough to do the work on his own, come to Gillespie Fine Jewelers-he won't disappoint!

This is now going to be my one and only place for all my jewelry needs! I had a beautiful family…read moreheirloom ring that needed to be resized and needed a diamond replaced. They fixed up my ring just beautifully & Jennifer was awesome to work with. Definitely recommend them for all your jewelry needs! They also have gorgeous & unique pieces for purchase! (The ring worked on is the one on my ring finger).

I've known them for 11 years and have done several repairs and custom pieces with them over the…read moreyears. Always a great experience. They're honest, reliable, and you can truly trust them with your jewelry. Everything was done on time and with a lot of attention to detail. If you're looking for a jeweler you can count on for repairs or custom work, this is the place. Highly recommend.

AMAZING CRAFTSMANSHIP! And fantastic rapport with customers! I cannot recommend Custom Jewelers of…read moreRichardson enough! This business is a family legacy and woman owned! I had a custom engagement ring made for my fiancé, and I felt very safe and respected by the owners and her family. A big shoutout to Julie the owner for making my vision come to life just through looking at the sketches I gave them. My fiancé's engagement ring came out even better than I imagined! Lesbian friendly! I'm calling on my local LGBTQ+ community to support these amazing jewelers and metalsmiths!

Absolutely the best! Kamram was professional, attentive, patient and trustworthy. I received top…read moredollar for my gold jewelry and appraisals for keepsakes. The jewelry displayed is of beautiful quality some very unique pieces. This is the only place to go for exchange or purchase.

One of the nicest people I've met in Dallas, Texas. They're extremely above board and honest when…read moreit comes to buying or selling antique jewelry, modern jewelry we have an exquisite group of engagement, ring, mountings and loose diamonds so you basically can create your own engagement ring at a-coast that's affordable to you. Usually you walk into a jewelry store and they pull out maybe two trays of rings engagement rings they have the diamonds in them already so if something that your girlfriend enjoys the mounting you can't afford it because the stone that said in there is now a $10,000 stone as we are with these guys, they showed me this selection of diamonds Found one in my price, and then we looked at mountains, found a perfect mountain that my girlfriend loved I loved, and within a day I was able to say will you marry me thank you guys I appreciate all that you've done for me.

I have followed Marc Samuels Jewelers on insta for several years. So when I needed to have a high…read moreend watch serviced, I took it to them! They sent it off to their watch "expert" who proceeded to return it stating that it was "not authentic". I purchased this watch for my husband 32 years ago for our first wedding anniversary. I purchased it from a three generations established jeweler in Charleston, SC. I have the original paperwork, box, hang tag and lapel pin that came with my original purchase. The salesman who helped me was even surprised! He was very polite I must add. But he referred me to the manager who simply dismissed me by stating "why don't you get a second opinion?" I left feeling very angry and embarrassed. I might add that I am a high end watch collector. And although they have several beautiful timepieces at Marc Samuel's and the salesperson who helped me was very soft spoken and kind, I will not ever go back. Partially due to the manager's dismissal of my situation and secondly due to the fact that if their repair person cannot effectively recognize a 32 year old Breitling Jupiter Pilot watch, then maybe he shouldn't be repairing their customer's high end purchases.

I have had to go back multiple times to get my jewlery and they keep promising to call when it will…read morebe available, but they first replaced a clasp on my bracelet with the WRONG COLOR and promised that they would make it right although they have failed communication and I am very unhappy with the customer service that I was provided with or lack there of. AVOID THIS PLACE