These guys are the best! Came in without an appointment for a tire patch due to a nail causing a…read moreleak. They patched it up right away and were super friendly and great to deal with! Moved here full time last year and will be coming back for all of my future car needs!

I'm extremely disappointed. They replaced a part for my window twice under the assumption it was…read morebreaking due to the cold, but apparently never did a full thorough check to see if something else could be causing it, which I would have expected the first time. When I called to ask for my money back to take it elsewhere I had to yell to get more than 3 words out because He would not stop railroading over the top of me. And I never yell, I have terrible anxiety and confrontation is extremely difficult. I asked for the respect to at least be heard and not talked over the top of and the answer I got was, "Well it doesn't matter what you say because you're not getting your money back." It's immensely disrespectful and rude. It is still not fixed and I'm told the only option I have to to take it back for a third time so they can look at it, but my expectations are now incredibly low-I imagine I'll end up having to pay someone else to fix it. And the money and time I've spent getting the car there and paying to have it fixed at Heath's will just have been a waste.

Honest ,reliable and the skills needed to solve your auto repair and service needs for many years.read more

I found my new go to repair shop!Terrific service. Got me right in last month for an inspection…read moreand car was heading into a bay as soon as I left the counter, quick turnaround even replacing headlight. Then last week had to have car towed in for break line leak... got it done the next day. Explained it all. Very professional and prices seemed fair and reasonable. They text you as soon as it's done.. ( the other local shops in LP and SL not nearly as efficient and friendly.)

Counters Garage is a great, trustworthy family-run shop and they helped me in a time of need. I am…read morea Manhattan guy, upstate visiting the Tupper Lake area on-vacation for the week with family...... driving a vintage V-12 Jaguar (of all things.) Smoke billowing from under the hood and heat sensors spiking. YIKES!! Marc Counter (Owner) took me as a drive-in, (and trust me, vintage Jags arent their usual car.) He was friendly, professional and just a regular local guy, who wants to get you back on the road. (He even invited me to have some chicken wings! lol) He was highly recommended by a few locals, and within a few hours, he had the parts delivered on-site and a decent price, he replaced some radiator tubes, flushed/replaced all the coolant and I was on my way again. Hopefully wont need them again.... but if i do.. i know where im going.

I scheduled a diagnostic when I had several known issues going on with my car and an emissions code…read morethat had all the other local tri-lakes mechanics scratching their heads. 3 dealerships either gave me $5000+ diagnostic, tried talking me into replacing the engine, or buying a new vehicle (Plattsbugh dealership even scheduled me to do an o2 sensor repair then turned me away after seeing how buried the sensor was and I left in a fury). Main Line Auto gave me a quote of $1200 to do all the undercarriage work AND the hard to reach sensor and guaranteed me they'd get the check engine light off. Although I did end up trading my car in for a newer vehicle a year later, I'm grateful to Main Line for being one honest business out there. Not ripping people off and having the integrity to stand behind one's work is rare these days.

Very happy with Chris and his work! A man of integrity and honesty, Chris works on all my cars…read morefrom my Mercedes to my Rover.

We were on a weekend trip and our car needed repair. Brent was honest and helpful, and had us on…read moreour way in less than an hour.

On my family's return trip from the Raquette River to NYC we blew out a tire near Tupper Lake…read more Thanks to some help from the state troopers we were able to contact Walt for help. He arrived on scene quickly, towed us back to his shop in Tupper Lake and quickly replaced the front tires on our car to get us back on the road. Walt was very kind, professional and took the time to show us the repairs he needed to make and even pointed out a few other issues we needed to have checked on our car. His knowledge, transparency and honest-dealing made a difficult situation so much easier. I was also impressed with how little he charged us for the tow and tires. If you ever need automotive assistance in the Tupper Lake region, please consider Walt's repair shop for your service. We had a great experience with Walt and his staff!

During a recent trip to Saranac Lake, our 2022 Rockwood camper axle unexpectedly broke, leaving us…read morestranded and unsure where to turn. A DEC officer kindly pointed us toward nearby repair options, as we weren't familiar with any local mechanics. By grace, Madden's Garage was just one minute away. Despite being extremely busy, the team at Madden's Garage was welcoming, helpful, and genuinely accommodating. Mr. Madden went above and beyond--allowing us to keep our disabled camper on his property while a replacement axle was shipped all the way from the Rockwood plant in Indiana. Once the part arrived, the repairs were completed quickly and at a more-than-reasonable cost. We were never charged a storage fee, and every interaction was marked by professionalism and kindness. Madden's Garage turned a stressful situation into a reminder of how generous and supportive people can be. We are grateful for their help. Cheers to Madden's Garage from Leta L. Pasternak, a clinical educator, patient advocate, and author of Leonardo DaVinci's Painted Secret!

ripped me off. charged $270 just to pull me out of the mud 15 miles from saranac lake. Didn't even…read moreget a tow. takes advantage of those in need

What an amazing organization! After driving barely 30 miles on new tires we lost a lug nut and…read morefaced finding lodging, a renal car and a delayed trip. Mallory referred us to a tow company and worked with us to get the problem fixed in less than an hour. We are beyond grateful.