TRUST ME - STAY AWAY!! As other customers here wrote, I too wish I had read all the negative…read morereviews about this business, but I was unaware that Tom, the previous owner of Copperhead sold to new owners who are a *NIGHTMARE TO DEAL WITH!!* I typically never right a bad review, on the contrary, I'm the one who writes the best and most positive reviews, because I believe people and businesses deserve great recognition and great reviews when warranted. However unfortunately this is NOT the case with the new owner(s) who took over Copperhead Plumbing. I spoke with a Dan, and then realized what everyone else was saying, how the new owner(s) completely destroyed the great reputation Tom built before he retired. I had called a Dan to discuss the repair needed for our boiler. We have 3 zones at home, and the upstairs heat zone to the bedrooms was not working, and my husband tried to change the valve, but had trouble rewiring it although he's an electrical engineer, he felt it better to call the plumber because he needed them to rewire it correctly. Note: The two zones downstairs were working great! Two very young techs came at 8:30 am and 3 hours later were still by the boiler trying to as they said "trying to figure it out". We asked them to not touch the valves or wires for the two other zones as they worked perfectly. I was at work and husband home occasionally checking for any updates from these two young men, and eventually became very worried and concerned with no answers on what was going on. I called the office trying to get an answer on why they were still there 3 hours later, "trying to figure it out" for repairing the ONE ZONE in order to get heat to the 2nd floor bedrooms. I spoke to Dan about our concerns and he rudely and abruptly was raising his voice, and told me "your husband broke the boiler" and it will cost you close to $3,000 for repairs and parts. Plus $300 for the service call today. Needless to say I thought to myself "What kind of company and employees have taken over Copperhead? I don't need to be talked down to this way" This is appalling, unprofessional, and unacceptable to be spoken to and falsely accusing a customer this way, just to *cover his young inexperienced or not well trained technicians*, who apparently seem they were the ones who BROKE OUR BOILER while poking around there for 3 full hours, and now expecting us to pay $3,000 to fix the damage that occurred while they were there!! I once again reminded Dan, that we had HEAT DOWNSTAIRS before the techs arrived, and before they left charged us $300, and after they left, later in the evening we discovered *WE HAD NO HEAT, AND OUR FAMILY PRACTICALLY FROZE* from the cold. Dan and techs was aware I had an elderly mom with Alzheimer's and young grandchildren, (one a baby) in our home - unforgivable!! I gave Dan an opportunity to redeem himself and the business, asking him to send us a more experienced technician the next day (Sat.) and he said he was going to charge us an *Emergency Visit*, in addition to the $200 we paid him the previous day! This was his opportunity to make good, and take care of the damage and frustration our family all went through by leaving us with no heat even downstairs where we had heat before the techs came to our home, and then NO HEAT we discovered after they left. The two zones downstairs which were working when those young techs walked in, was no longer working when they walked out. Not difficult to see whose at fault and why we suddenly had no heat after techs were "trying to figure it out!"

From my understanding, the amazing guys who owned and worked at Copperhead Plumbing were bought…read moreout. The quality of service is now atrocious. Water stains on the 1st floor ceiling from a toilet that was removed and replaced (you don't even want to know why they did this). The replaced bathroom ceiling fan was not set right, so there is an ugly gap next to it. For the minimal work they did, they charged me over $1,000, then they tried to charge me another $600 for replacing the flapper and flusher in the toilet (I kid you not - $20 of parts, 5 minutes of work = $600). What a great company this used to be.

Very prompt and friendly customer service, requested for a estimate to replace an whole-house…read morehumidifier. Estimate was very reasonable, i requested for a specific brand to be installed. They accommodated the request. Alison was great very courteous , followed up and responded promptly Greg the technician, arrived on time. He was very patient in answering all my silly questions. Did a meticulous job and clean job. Kudos to the team Will surely avail their services in future

Wow. I read the reviews after I had selected Davis to perform the job (I know, that's backwards)…read more Initially, I called and spoke with Bonnie at HQ she lined up Alex to give me an evaluation and estimate. Alex came over and looked at the old AC unit and furnace. His professional guidance including a recommended solution was both honest and accurate. I accepted his solution and scheduled the install. The entire time I was kept in the loop by text and phone calls. The day of the job they showed up exactly on time 8am. The team was fronted by Amando and with him was Pete and Tyler. This was clearly not their first rodeo. Amazing, the three men quickly removed the old units both inside and out and installed the new units. They put down tarps and the area was left cleaner than when they got here! And it works. Great! I'd recommend Davis to anyone who needs to have HVAC work performed!

Contacted East Coast yesterday around 10:15am for an A/C unit not blowing cold. They responded…read moreright away, was in the area to inspect between 11am-1pm, texted around 1pm a bit behind schedule and on the way. Completed repair same day. Very professional service, outstanding communication, good workmanship with fair pricing. Would recommend from my one experience and intend to use again for any of my homes needs.

East Coast Heating & Cooling just finished my full HVAC replacement, and I can highly recommend…read morethem. Jason was one of several HVAC contractors I asked for quotes. He offered the very best Labor Warranty, along with top quality equipment and warranties on three different levels, at very reasonable prices. The work was done in a timely fashion with a knowledgeable small crew. If you need any HVAC work done, give this local & proficient company a call.

Showed up, on time; recommended repair options; had all equipment and tools on site; job was…read moreexceptional and finished within a reasonable time period. I would recommend this company that I had never dealt with before.

Expect to pay highly over priced service fee for a simple job. I would recommend finding other…read moreplumbing service

I hadn't been to the Parlor since 2004!!- I have 2 previous tattoos done here & wanted my newest…read moreimage to come from here as well. I didn't remember Mr. Paul Nolin from 22 years ago, but I will NEVER 4get him NOW!!! Paul did an AMAZING JOB ON MY LATEST TATTOO!! Thank you Paul & I will send a pic of my personal - pinky- ring when I see my Dad again in early August!

Chris was easy to deal with and very professional, he was polite and took time to listen. we had…read moreput in for quote on a replacement HVAC UNIT and we had heard lots of horror stories with the big intallers with questionable quotation and other practices. He also followed back on many questions and installed the unit with the utmost care

I needed a spigot replaced and Dennis responded quickly to my inquiry and came out for an estimate…read more The communication and explanation of services was very good. He was punctual and he completed the job quickly. I definitely recommend using Dennis.

Dennis did a great job! On time, courteous, and efficient. I would how him again next time I have…read morean issue.

My first experience with Robert was on an emergency call for No Heat in the dead of winter. He was…read moreat my house in no time flat. In fact I was looking for extra blankets for the beds as he showed up. After about an hour of diagnosing the issue and changing out the main board on my heating unit. It turned out to be something as simple as cleaning the soot off of a component. My next experience was at my 3 family investment property where a tenant had no heat. Robert diagnosed and fixed the problem in the most expeditious manner. I haven't used anyone else since! He is the best!!

Robert went above and beyond when my AC started giving me problems. He was very prompt in taking…read morecare of the problem. My wife was going for surgery and he made sure to fix the AC before her procedure and this was very last minute. We are very thankful for all he did for our comfort.

Business owner visited my home for a pricing consultation. I asked them to wear a mask to protect…read moremy pregnant wife, which is something 10+ other contractors this I've hired this year had no issue with (most of them had their own masks and immediately volunteered to wear them). Business owner questioned my need for him to wear a mask, and asked whether his employees would need to wear one as well. After confirming this, he left before stepping foot in my home.

My heat stopped working on one of the coldest nights of the winter. In a panic I started calling…read moreeveryone and Tom was the only one who can come that night. He came right back the next day with all the parts and literally saved my ass! Super reliable, trustworthy, and easy to communicate with. I would use him again in a heartbeat. THANK YOU!