I'm in Excruciating pain I cannot afford to pay for physical therapy three days a week. The doctor…read morewill not give me anything for my pain. I would not recommend this office. I had to wait 2 1/2 hours to be seen which made my back hurt even freaking worse so yeah, I would not recommend.

Staff is great, but, I expected more info and help with back and hip pain. I was told, I should…read morekeep taking Tylenol, but, I found that it makes my Tinnitus worse. I must say, though, that, the dr., was not aware of the tinnitus, at the time.

Came here after a bad experience at the Ohio State spinal clinic. I feel that the doctor…read moreadequately heard my concerns, not just of my injury, but also my care from OSU and the doctor at orthopedic one did everything in his power to help not only diagnose the root of my problem, but get me matched with the right physical therapist. The physical therapist that I just saw was excellent not only did he listen he was able to create what seems to be an effective treatment plan. He took all my concerns seriously and tried to help me with the best he could The office staff was pleasant and responsive, and treated me with respect. The office was clean. There was enough seating in the wait time was a reasonable MI highly recommend orthopedic one Westerville.

Absolutely gorgeous facility with kind service desk employees. The physical therapist are kind and…read morecareful and have very open schedules. If you need to make a change, my husband had a nasty tibial fracture and his improvement is steady and we are very happy with the care he's receiving here.

Great care. PT work outs was exactly what type of care I need. They are the nicest and fun bunch of…read morepeople in the office I go no where else.

Last year on Halloween night, while attempting to run to plug in some ground displays in my front…read moreyard, I fell and slammed my head onto the ground and cement sidewalk. After a very painful night, I decided the next morning I should probably go the E.R. at St. Ann's. But, then I was transported to Mount Carmel West, because St. Ann's didn't have a trauma team. They performed surgery to repair my first two vertebrae, and rings under those. After several weeks of intensive inpatient therapy I was told that outpatient therapy would be setup for me. We decided to go to WESTAR Rehab and Sports Medicine in Westerville, where they could work with my traumatic brain injury. WESTAR staff provided an extensive, therapeutic, personal and professional plan of action to help me regain communication skills, cognitive functioning, day-to-day motor skills, and physical strengthening and balance. The primary P.T. assigned to me was Rhyan, who oversaw my whole plan of therapy at WESTAR, my Speech Therapist, Jenna helped me regain some of my cognitive functioning, increase my speech skills, make substantial gains in creating thought patterns, to put words together to produce coherent sentences and even develop tools to help with my difficulty when swallowing. Whereas, my occupational therapist, Chelsea, helped me develop writing skills, and due to my broken neck, and lack of movement, boost some of my motor skills. Both Jenna and Chelsea were always friendly, helpful, supportive, engaging, and encouraging. After working with OT for several weeks, Chelsea decided I should understand some tough news: due to my broken neck, and inability to turn my head far enough either way, (to the right, left, up and down) I should think about the fact that I may have to surrender my driver's license. Not only was this hard news to hear, but we could tell that it was really tough for her to deliver it with us. With tears in the eyes of all of us, I sort of anticipated the inevitability of her words. I knew I would not be safe on the road to myself or others. But, Chelsea obviously empathized with my dilemma. Jenna and Chelsea, as my speech and occupational therapists were seen several times a week for nearly eight months. Both of these people were always personable, courteous, fun, and helpful as they pushed me out of my comfort zone to challenge myself to develop and increase my cognitive skills to think more clearly, express my thoughts and ideas, to increase my long-term memory skills, and to learn and practice methods for developing alternate ways of thinking when I had trouble coming up with the exact word or phrase or remembering thoughts, ideas, persons and things that I wanted to recall when speaking. I learned new ways that helped me speak with increased volume and clarity. Due to my fractured neck and subsequent surgery, I had difficulty swallowing some foods, but especially medicines that were very big, yet the doctor had ordered them for me to take. I couldn't cut them or crush them into smaller, more manageable pills because they would lose their potency. My difficulty with swallowing was evaluated by Jenna, my speech therapist and I was taught methods that would help me swallow with less trouble. (Putting applesauce in a spoon with one pill at a time, was especially helpful even with the largest of pills.) After some time and continued therapies with my neck, my surgeon told the physical therapists at WestStar they could now focus more on strengthening and manipulating my neck. So, my PT instructors, Rhyan (my primary PT, responsible for overseeing my progress), Vikki, Shawn, Mikayla, and Vince were all given carte blanche to direct their therapy regimen in the direction of my head, neck, and shoulders. I was involved with speech, occupational, and physical therapies for a long time. As a result I am doing so much better. But, for a time, I thought some of the equipment came to my therapist's directly from the dungeon of the Marquis de Sade. It sure felt like it. However, I am stronger, think and talk more clearly, and can write more legibly and physically grasp things much better. I wear my gait belt each day so others can support me more easily and use my walker for mobility. I surrendered my driver's license. That won't change, but I'm ok with that. All of the staff at WESTAR helped me to accept the things I can't do and to appreciate the things that I can do. Later, my wife's orthopedic doctor suggested that she have some PT, also at WESTAR for her back pain and then her shoulders. She is still undergoing PT with Emily as her primary PT, but also working either with Rhyan, Mikayla, Shawn or Vince two-days-a-week. Should you ever be in the need of any therapeutic help in these areas, I recommend talking to your doctor about WestStar Rehab and Sports Medicine in Westerville, just off of Cleveland Ave.

Dr. Brady & Dr. Brian keep me moving with amazing care allowing me to stay active and swinging the…read moreclubs! Lindsay is so attentive and flexible working with my crazy schedule finding openings even at the last minute! Huge thank you to the team as they are the BEST in Columbus. Happy New Year

This has been the place for me to go for my sore back and neck pain issues for over 6 years now…read more Keep up the great work!

When this OSU building was constructed two of my doctors from different locations started seeing…read morepatients at this practice/building. Formerly, they were in Gahanna and downtown New Albany. Where they still have offices in Gahanna I primarily come here now. I see Dr Anthony (podiatry) and Dr Albrecta.(sports medicine) My sons both see Dr Jonesco.(orthopedics) we have had nothing but excellent experiences with each mentioned doctor and highly recommend. Today I was in for an on going achilles issue that Dr Albrechta is managing very well. I was in about a month ago where he prescribed a brace, PT and a topical. Im that patient that of course didnt fully follow doctors orders with continuing to use that medicine, so obviously.... Im back- as it still hurts. Not the doctors fault.... Totally mine. I did use the brace he recommended and diligently did PT, so it has improved considerably- but now I realize the importance of the medicine. So we are trying that for 6 weeks. Its healing better than I expected Fingers crossed this trend continues. Thanks doc! Highly recommend this practice!

We've been coming to Westerville Pediatrics for 17 years now and have always had good experiences…read more The doctors, nurses and front desk staff are wonderful. It's been a little difficult getting ahold of the billing office from time to time but that's the only complaint I have.

The practice hasn't been the same since Heather McConnell left and we were placed with Dr. Yaw…read more From the staff, Dr's, etc - it went all downhill. Our kids were here for 8 years and it's sad to see how bad things have changed. Even nickel and diming for FMLA paperwork? Giving us hassles over faxes? Really? You are a Dr office! We transferred our three children to another pediatrician office. Avoid this one!

I had what I was told was a nerve block Tuesday. It's Friday and I hurt worse than before...so I…read moresent Dr Natalie a message and his office staff responded telling me this is a three part process. Now this was injecting needles in my lower back with a topical numbing agent. NO ONE ever mentioned to me this was just a test. And their staff was so rude. Telling me telling me that I knew. Unbelievable. Switching doctors immediately.

The staff here are very nice in general but there have now been multiple instances of a lack of…read moreempathy and competence around scheduling and billing. Most recently my wife called ahead and asked what the self pay cost would be, 1) it will be $400 but it will be completely billed. I cost day of. 2) she arrived and is told it'll be $125 today. 3) several minutes later "I'm sorry that wasn't right, you owe the $400 today." Then after COPC messes up the billing(and they will) you can expect an unempathetic response like "that's how it's always been" or "I'm sorry there's nothing I can do". Maybe this is just the state of our medical system. But I choose to believe that knowing your own policies and showing care is always available as an option. Being nice unfortunately doesn't cover it.

Been coming here for a year, for several issues. Dr. Quisno is excellent: patient, down to earth,…read morefriendly. The staff are great as well. Good answers to questions, plenty of info and follow-up checks.

My doctor referred me to FASCO for new orthotics. Instead of offering me new orthotics, they…read moreoffered to refer me to another clinic. As soon as they heard about Medicare, they wanted nothing to do with me. There are better choices than these hacks.

Rude and condescending. Really didn't show interest. He was with me about 5 minutes total. Acted…read morelike I should have known not to see a spine surgeon. It was a wasted 2 hr trip. Then they rolled their eyes when I asked for a work excuse. I would never see any doctor at OrthoNeuro EVER! Saw him at the New Albany office.