Very friendly and knowledgeable. They can help with finding tools, supplies and materials, or even…read morejust knowing what that thing you're looking for is called!

I been visiting your store for around 10 years, always it's good to shop there…read more it's the place to find good brands, things nowhere else have it Very gentle people Thanks for be there.

This store is close to home and there's always a helpful staff on hand. Prices are reasonable. And…read moreI'm never in the store for more than 10 minutes or so. Very quick shopping. It's much more pleasant shopping here than going to one of the larger hardware stores.

About the only thing they don't have in this store is the classic "If we don't have it, you don't…read moreneed it" sign. And maybe they have one of those, but just can't find a place to display it. As neighborhood hardware stores go, this place is the genuine article. They have a wide range of fasteners (sold by the piece, not in poly-bags!), plumbing and electrical items appropriate to the kinds of houses found in the neighborhood, lawn and garden supplies, cleaning supplies, paint and -- most of all -- a very friendly, helpful and knowledgeable staff. (Ooops, I almost forgot to mention a handsome and somewhat aloof Maine coon cat named "Hershey" who protects the lawn and bird seed from mice and provides the store with senior management.) I've been involved in construction and renovation work for many years, and this kind of hardware store is getting difficult to find. ( I was working with a carpenter installing a huge Andersen bay window which is supported by internal wire cables. Atlas True Value had large turnbuckles, 10" through bolts and wire rope clamps all in stock. ) As might be expected, they're a little bit more expensive than the big-box Lowes and Home Depot, but I frequently find they're more economical because I can get first-quality items in the quantity I need and I don't have to spend the time and gas money to go miles when I need something. My only complaint is that they shorten their business hours during the summer months and close a little earlier on Sundays.

Don't blame a Miami girl for wanting to have some sledding fun! I learned earlier today that this…read moresleds are cheap and sold at hardware stores so I ran to Hardware City in my neighborhood. I was welcomed into the stores and began conversation with the two employees at the front. They helped me pick a sled and went to go get the round ones for the back so that I could see all the available options. It was a very pleasant experience and I would totally come back here again!

This place is so rude. I've called a few times to see if they have things before I go, and they…read morereally don't want to answer questions over the phone. Even things such as "do you sell boxes" are met with a huff and a sigh. I asked what the largest one they had was, and I hear the phone slam down.... did you hang up? Did you die? They return and sputter out the size and I say "oh great, thank you," and then then they just disconnect the call. Cue the "confused girl in backseat of car" meme. Especially after Pandemic.... aren't you happy to be still up and running and selling things and running a business, or nah?

Fantastic customer service and wide stock selection. As a Scottish guy, over in Boston for the…read moreWorld Cup, I needed an alternative to a sporran belt for my kilt. Counter staff helped direct me downstairs. The guy (Carrie?) was super helpful, and cut a light chain to size and attached a magnetic two sided key ring to hold together. He was great, particularly as I had lost my voice and it was clearly an unusual request. All for less than $10, they quickly saved the day, allowing the kilt to make its way to Gilette Stadium and Fenway Park. Thank you all

Friendly helpful store with the best wood sign on Charles Street! This store has everythingread more

Great Job to all employees at this location. Called...for paint dept and the phone just rang. Did…read morethis several times..no answer. Was told by the woman at the desk that the paint dept was really busy...and basically DON'T NEED MORE..OR MY BUSINESS. Not sure who owns HD but I would be embarrassed if I did. Went to another company store.' Reading your reviews....your goal must be BAD REVIEWS. PS ......37 gallons of paint and supplies lost sale. $$$$$$$

Flock cameras (privately owned AI surveillance cameras that are scanning your license plate) in the…read moreparking lot. Avoid if you value your privacy at all.

Good luck finding someone to help you if you go any farther than the front of the store…read more Needed blinds cut, walk up and down the aisles, no one. It's always like this.

Called 7 times in a row today to ask if they carry stand up room air conditioners and every time I…read moreget instantly put on hold by a woman that doesn't let me get a word in when she answers the phone It's RUDE and has been a huge waste of my time trying to ask a simple question I will now be going somewhere else since I don't know the answer to a simple question that would take less then 10 seconds to answer To the management at Lowe's Dedham "find someone else to answer the phone"

The customer service here is BEYOND! I was searching for a very specific size screw to attach…read morepulls to dresser drawers and they took their time to find exactly what I needed. While they were working hard trying to find the right size screw, I looked around the store. I was asked about 5 times if I needed help or if I was looking for anything in particular. Thank you all so much! I am impressed and look forward to coming back! **Side note, the nice guy working at True Value in South Boston sent me to you all after he realized he didn't have what I needed. :)

Based on my experience patronizing the Mattapan location, customer service and follow through is…read morelacking when there's an issue with a product. No one seems to know what's going on, who the point person is, and the point person seems confused about what's actually going on. Needless to say, farewell to the location and other related stores. Not worth the hassle and undeserving of my business.

I came in to Danny's Hardware because, well, with a name like Danny's it HAS to be good. And it was…read moreterrific. I was actually looking for a very specific product that they did not have, but I have not experienced such thorough and pleasant customer service in a hardware store in a very, very long time. I love supporting a local hardware store whenever possible. The awesome volume of products that they carry and the thorough knowledge of staff makes these places gems. It is really nice when you do not have to push a button to get someone to pay attention to you, or worse, chase down someone in a Sharpie-decorated apron. I was greeted immediately upon entering Danny's, and the gentleman escorted me to the exact aisle, and showed me what they did have in the category of products I was looking for. I will absolutely be back in the future, and they should be commended for truly stellar service.

Danny's Hardware is exactly what you want and expect from the traditional local hardware store…read more Danny is helpful, professional, pleasant and totally trustworthy. He knows his stuff, his inventory and is always ready to assist. For a local hardware store he has a great selection of products, all the names you'd want and provides terrific value. His location is so much more convenient that the 'big box' guys and it saves time and money in completing any size job. Highly recommend Danny's.

Absolutely love this store. This place is my go-to for everything I need around the house. It's a…read moresmall space but they pack a ton in -- I've found drain covers, toothpicks, doggy bags, etc. It's wild. They have a paint selection as well which is crazy -- they are very efficient with the layout. This store stands out over other shops in the area for two reasons: the staff are super helpful, and the items are priced incredibly fairly. The staff is always eager to help and I have never had a negative experience. I get items here for half or less of what they'd cost at other home stores on the street. I would definitely recommend this location to anybody in JP.

Helpful my dinging a certain product Gave me a close…read morefacsimile Attentive to a few customers at the same time Good variety of products

Drake was very helpful getting my table lamp socket replaced and it only took 2 days to get it…read moreback. Very reasonable price. Thanks Drake.

I hesitated to bother to write this, but I will never go back.....unfortunately i did not go on the…read moreright day where the nice man who is always helpful was working, but instead the arrogant and most unhelpful guy at the register with a major attitude...or maybe just with women......described what I wanted...."downstairs aisle....._____" I looked for at least 10 min...no help....was going to get several gallons of paint....so I did get the 3 samples I needed, but will be going right to the BM store.....left and not a word was said to me....