Main reason I joined was for the pool. There are not enough lap lanes available. Memberships are…read morewell-priced, especially for residents and/or seniors. But unless you're flexible and have fairly low expectations this place can be frustrating. Locker rooms are also very basic, no privacy, steam room, etc.

While my residency years ago in Worthington predated this facility, I was able to visit a few…read moremonths ago. My husband and I delivered granddaughter #3 to a birthday party for a school friend. It's very spiffy to have a party room connected to the pool area. We sat outside both rooms at a high top to watch her enjoy the fun, and once my daughter arrived to stay with her, we took off. I looked around as much as a could without actually getting a tour, and was impressed by what I saw. I was thinking if I lived in Worthington again, I would absolutely become a member to make use of the gym, pool, etc. I'm not sure what the etc. would be, but I would explore. Cool place.

Westerville Jaycee Pool is my summer pool home for swimming and having fun. The guests are treated…read morelike family unlike other pools.

My favorite pool by far! I've been coming bear for years and it never fails to impress me, it is…read moreolder and you can feel the electricity of the place from older generations. Has all the necessary things, like diving boards, a slide, lap pool, baby pool, and leisure pool. With to many more positive for me to list due to the word limit! Would 100% recommend and will be coming back for years to come!

I fainted at the pool today and they were very good to me. Helped me up, called the squad, gave me…read morewater. My blood pressure was low. I was able to get my bearinga and continue my day. Very good. They provided a wheelchair.

I have no issues with the establishment; all the facilities are great. However, I applied for a job…read morethere recently, and nothing regarding the application said closed or open, so I emailed the person (Erika Philips), and when I called her to ask about it. Philips gave me what sounded like a rude tone, and, to be quite honest. When you put nothing about open or closed dates for an application, then tell me what essentially was "I saw your email but didn't respond." You don't really have any reason to give me tone for something that was your fault. Anyways that was just my experience. If you have any interest in working at Highlands, I would be wary of who your employer might be.

Public swim. .yes ..no.. depends who's there. Let me in but as soon as my husband followed a few…read moresteps behind me (who is African American). He was denied..then when the woman figured out we were together she denied both after taking my money. Have set rules. And don't be racist. Thanks.

This is a beautiful community pool that is open to all new members…read more The pool is huge, and includes a diving area with three boards, and a 2 foot section for little folks. There is also a large, separate baby pool that is perfect for toddlers. There is lots of grassy area for spreading out. Also lots of shade trees for when it gets hot. There are also picnic tables and a large shelter. For kids who are interested in some fun summer competition, Northland also has a swim team for grade school ages. Prices compare well to other community pools. This one has a very family friendly atmosphere.

Truly disappointed in this place. I wouldn't even call it a pool. Life guards are HORRIBLE and the…read moremanager on duty was lazy and not helpful at all. He had headphones in the whole time and was on his phone every time I saw him. I want my $60 back. When I go to a pool I expect attentive guards that at least LOOK like they know what to do. If you have young kids DO NOT GO HERE!!!! I highly recommend you spend your money and time at another pool like Pickerington or Canal where they will actually do their jobs.

The customer service has been 5 star, the pool, bathroom, and locker rooms are very clean. It's…read moreworth the price of admission. I'm subtracting 4 stars for the busted speaker systems blasting (Sunny 95) off station full of STATIC. This static noise is unescapable because several speakers are mounted throughout the area. This static music is so loud that the lifeguard that I was standing face to face couldn't hear me ask her a question about the noise. That's VERY problematic in and of itself. This would have been a perfect pool party if it wasn't for the NOISE POLLUTION BLASTING OUT OF SEVERAL SPEAKERS. FIX IT OR TURN IT OFF.

I started coming here to swim laps. The hours are a little wonky and I really wish they would…read moreexpand their hours to include evenings. Facility itself is well kept. Locker room is spacious and there's a lot decent water pressure in the showers. Pool is not overly chlorinated which is really nice. I took lessons here too and the instructor was pretty great. Definitely nice to have this place to swim at when it's cold outside.

I started coming here to swim laps. The hours are a little wonky and I really wish they would…read moreexpand their hours to include evenings. Facility itself is well kept. Locker room is spacious and there's a lot decent water pressure in the showers. Pool is not overly chlorinated which is really nice. I took lessons here too and the instructor was pretty great. Definitely nice to have this place to swim at when it's cold outside.

Went once and spent 40 mins using the app to get day passes at the front because that is the only…read moreway to purchase the pass. Legit that was INSANE! I saw a bunch of others out there struggling too. Based on reviews, this has been an issue for years. They could at least have a sign up or a note on their website that you should use a desktop version of the app. The tech for the mobile version must be mediocre or something because using it on the phone takes 30-40 mins legit. Tried going back another time because after we finally could go in, we had a great time. Friendly families everywhere and the pool itself was nice. This time, I bought tickets ahead of time so we would not have the long wait at the entry. Pop up storms were forecast- we were cool to be in and out of the pool, and it's hard to know sometimes what the weather is doing in other parts of the city. Well, we got there with the tickets paid for this time, and it was a weather delay so we couldn't get in the water for 90 minutes at the time we left, and the delay was continued because the day ended up stormy (not originally forecast). We ended up not getting to swim. They said that since the pool was technically open, I wouldn't receive a refund. I was like, I mean the reason we are here is for the water and that part is closed. No. No refund or call back from the Parks and Rec department. I normally don't write long saga negative reviews, but it seemed like since you obviously have to buy tickets ahead of time bc of that process, they should at least have a notice on the page before you pay that the water is closed for a weather delay before you spend money that day. Total waste of $31.

I have loved this pool for years and long before the fantastic renovations. The entire staff team…read moreis so friendly and the pool areas are clean and comfortable. The snack bar is great for cheap treats and the pool has a slide, 3 diving boards, a walk-in main pool, lap pools...there's just so much room! Our fave part are the grassy areas with huge permanent shade umbrellas. I took off one star for a couple reasons: one, the grassy areas get really wet/muddy. It's worth it for the shade, but it can be a mess if you lay towels in the grass. The other reason is that they allow a lot of water toys in the pools. I've lost count how many times I've been hit with people throwing toys/balls and have been squirted in the face with super soakers. Honestly, I wish throwing balls wasn't allowed at all.