Out of all the many storage facilities I have used in my life, and there have been a lot- the friendly people at Buxbear really make the difference!!! I wanted to share a feel good moment that we all are looking for these days! Today I phoned their office and spoke with Cynthia- I have to say any organization would be delighted to have her on their team! I had a family issue come up the last couple of weeks- because of this I could not pay our monthly fee on time. Cynthia was not only a professional customer service pro- she was able to waive my late fee as a one time courtesy- this may not seem like a Big Deal- but like I said- it made my day!! I would recommend this storage to all my friends and family- not only is it clean and highly secure- the people make me want to spend my hard earned money there in order to meet my personal belonging storage needs! Thank You Cynthia!!!! Rob read more

Great storage service. Very friendly and excellent prices. They actually call you back and follow up. Got a 25 x 10.

Great location! Extremely clean and well maintained. Lots of options for storage and uhaul also at the same location! Great customer service! read more

I found Bugbear during my search for storage and I'm so glad I did. Cintia, the manager, was super friendly and patient with me during our call and really took the time to understand what I was looking for. When I arrived for our appointment, Cintia personally drove me around in the golf cart to tour the property, see different storage options, and she explained all the details. The grounds are spacious and immaculate. There are so many storage options with lots of RV parking and a great variety of storage units. Bugbear also has a full U-haul rental service. If, like me, you are looking for storage in Roseville, save days of your time and put this at the top of your list (I was not compensated in any way for this... I am super happy with the unit, the price, and the friendly staff). read more

New(er) mgmt since I moved here 3 yrs ago. Initial pricing beat anyone else but have no fear that'll change quick (like all storages). Great for short term but not us long termers, unfortunately, but I would still choose BuxBear Storage over any other due to the place is very clean, well kept & mgmt is amazing!! Cintia & Kevin are both super helpful, understanding & accommodating!! Can't say enough about their excellent customer service!! Cintia goes above & beyond which is greatly appreciated when moving is such a stressful time especially in the blazing heat & unforeseen circumstances. Kevin made sure to clean my unit & spray for pests before I moved in. Thank you to them for making my experience pleasurable! read more

I have recommend Burberry storage, simply cause of their customer service. A big THANK YOU TO CINTIA you made my moving soo much easier. read more

A friend of mine recommended BuxBear to me and man o man was he right. I reached out just for information about their rates and had the pleasure of speaking with Cintia. She was very professional, personable and knowledgeable. Due to Cintia exceeding my customer service expectations, I chose to do business with BuxBear. Thanks again! read more

I was looking at many Public Storage Units and I stumbled across this one and decided to give them call. Cintia helped answer all my questions and worries. Very helpful and great customer service. read more

Cynthia is great, competent and cheerful but MGMT will sink this place, they are completely incompetent. We have been waiting for 3 days for them to make a simple change, they will not respond or reply to requests, so we just Wait. Exactly what you need when you're planning a move. Your storage facility should not be your biggest hurdle. read more

Great customer service, new and clean facility, fair pricing, convenient hours! Bonus - Each unit is alarmed.

Here we go again raising rates. I started renting there about two years ago at around 120$ just received a letter that they'll be raising rates again to freakn 189$. Terrible service read more

We have rented there for over a year then WestPark Storage was taken over by BuxBear. Our rates increased 26%. Definitely not worth that especially since the storage is far off the main highway and located immediately next door to a sewage treatment facility. We understand needing to increase prices but we feel gouged. Moved our trailer to Blue Oaks Storage for $75 less per month and they have a dump station and an RV wash and are close to 65. read more

I reserved a U-Haul truck at Buxbear storage for a 7 AM pickup a few days ahead of time. It was confirmed, left a credit card, I checked in, and they didn't leave a key for my so called 24/7 virtual pick up. I had movers waiting at 8 am and when I arrived at the location at 7, no one was there or would be there for until 9:30 am. I spoke with U-Haul and they confirmed that there was no lock box with a key left so we had to seek other means. Very frustrating how unreliable this experience was. Hoping others don't have the same misfortune with this U-Haul renting location. read more

I can't say enough good things about Cintia (facility manager). From the moment I stepped into the main office, I was greeted with warmth and enthusiasm. She was attentive, offering expert advice on storage options available. My experience using Buxbear over the past few months has exceeded my expectations. The facility is always clean, spacious layout, located in a great neighborhood away from high traffic areas and reasonably priced storage options for a newer facility (boat/rv storage available). What makes this location stand out to me the most is the customer service--always outstanding in person or over the phone. read more

Very friendly customer service. Cintia was very pleasant and ready to assist me with all my questions. Very refreshing to come across someone like her. read more

BuxBear Storage is the BEST!! Dorita goes above an beyond. She is courteous, professional and very knowledgeable. We have had storage units in others states and locally. I would rate their facility a 10+. Debbie read more

Great customer service, good price for what I needed. Definitely would recommend to someone needing storage.

Friendly professional staff. I feel secure with my RV stores in the facility. Great rates.

Doreta was so kind and the facilities are very clean and well monitored. I would definitely recommend this storage to everyone.

Really friendly employees. Quick turn around on the rental. Brand new facility with good prices. We locked our boat up and used the self storage for our furniture items mid move. read more

Buxbear storage bought Westpark Storage and didn't notify the tenants that they were changing the Lease Agreement and raising the rates and automatically put them in auto pay if you had a card on file and didn't notify me they did this. The new owners are just greedy about the rent increases and now charge you an extra fee if you don't sign up for auto pay. I have been renting Storage units for over 35 years and have NEVER had this happen before. If I didn't have so much stuff in my unit I would move. They have the highest rates around now and I would not recommend this place to anyone. Look else where for a better Storage place. The old owners were great and now with these people it is definitely worse as they are greedy, my unit went up25.00 / month with the new fee for no reason other than new owners. They SUCK. I would give no stars. read more

BE AWARE OF WHAT YOU ARE SIGNING! Section 8 of the contract you sign to rent a storage space legally releases BuxBear of any and all liability, even if damage is done to your property due to their negligence. Two times, two seperate units I rented flooded. The insurance they sell doesn't cover water coming from under the door or up through the foundation (only from the roof) and the storage unit facility isn't responsible for it either with section 8. To keep your property safe from water damage in the unlikely event that water will come up through the foundation or the sewers get covered with bark and water can't drain through the sewer system and backs up (happened to me), you basically need to place all your items on pallets and then cover the pallets with plastic prior to putting your items in. Don't make a mistake and not be aware that its your fault if your unit floods and your property is damaged/destroyed. Section 8 basically says that BuxBear is not responsible in the unlikely event your property is damaged/destroyed even if its their fault and this is upheld in court. Buxbear has built everything to code and followed all laws including how water is to be drained. They had engineers correctly plan and build everything to code, they had all the correct people involved and have built a solid storage facility that meets every code requirement. Don't let yourself make a mistake by placing your property directly on the ground, make sure its all on pallets. read more

Great service. Nice people. Reasonable rates and flexible policies. I really like their free moving truck usage. A really nice touch.